GMC Sierra Complaints (2020)

626 consumer complaints on file.

#11307331February 5, 2020
POWER TRAIN
THE TRUCK RANDOMLY GETS STUCK IN PARK. CANNOT PUT IT INTO DRIVE, NEUTRAL OR REVERSE. THE CAR HAS BEEN AT THE DEALERSHIP SINCE JANUARY 27, 2020. GMC WONT SEND THEM THE PART, THE DEALSHIP BELIEVES IT MUST BE A PROBLEM WITH THE PART AND THEY ARE TRYING TO FIX OR REDESIGN THE PART BEFORE ITS SENT OUT. ALSO I WAS TOLD BY MY DEALERSHIP ANOTHER 2020 AT4 CAME IN WITH THE SAME PROBLEM. IT WAS TOWED TO THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301704January 24, 2020
SERVICE BRAKES
TL* THE CONTACT OWNS A 2020 GMC SIERRA 1500. THE CONTACT STATED THAT WHILE DRIVING AT 52 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT WAS VERY FIRM. THE PARK BRAKE WAS ACTIVATED BUT FAILED TO EFFECTIVELY STOP THE VEHICLE. THE VEHICLE WAS COASTED TO A PARKING LOT AND WAS PUT IN PARK. THE BRAKE SYSTEM FAILURE LIGHT, THE ABS AND SEVERAL OTHER WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO THE BAKER BUICK GMC OF CHARLESTON DEALER, LOCATED AT 1621 SAVANNAH HWY, CHARLESTON, SC 29407) WHERE THE VEHICLE WAS KEPT FOR A DIAGNOSTIC TEST. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE FAILURE WAS A KNOWN ISSUE AND REFERRED THE CONTACT TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 7,020. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300894January 21, 2020
UNKNOWN OR OTHER
THE BACKUP CAMERA IS ENTIRELY TOO BRIGHT AT NIGHT. IT IS NEARLY IMPOSSIBLE TO SEE THE MIRRORS DUE TO THE BRIGHTNESS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289110December 15, 2019
EXTERIOR LIGHTING
WHEN MAKING RIGHT TURNS IN THE DARK THE HEADLIGHTS DO NOT CAST LIGHT TO THE RIGHT SO YOU CAN SEE WHERE YOU ARE TURNING. THIS IS ESPECIALLY A PROBLEM IN THE RURAL WITHOUT STREETLIGHTS IT IS TOTALLY BLACK FROM THE DRIVERS SEAT LOOKING OVER THE RIGHT SIDE OF THE HOOD OR OUT THE RIGHT WINDOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288740December 12, 2019
STEERING
VEHICLE EXHIBITS STEERING WHEEL SHAKE / SHIMMY AT SPEEDS ABOVE 50MPH, SOMETIMES SEVERE. REPEATED ATTEMPTS AT REPAIR (CURRENTLY 4 DEALER VISITS), INCLUDING APPLICATION OF SERVICE BULLETIN 19-NA-240 DOES NOT CORRECT THE PROBLEM. GM HAS NOW INDICATED THIS IS A "NORMAL" CONDITION, AND WILL NOT AUTHORIZE FURTHER WARRANTY REIMBURSABLE LABOR FOR CORRECTION TO DEALER. THIS STEERING CONDITION AFFECTS SAFETY AS IT OCCURS IN VARYING SEVERITY AND WITH NO WARNING, ESPECIALLY DURING DRIVING OVER ROUGH PAVEMENT / BUMPS, AND HAS NEARLY LEAD TO A LOSS OF CONTROL OF THE TRUCK. THIS CONDITION WAS PRESENT AT DELIVERY OF TRUCK AT 221 MILES. TRUCK CURRENTLY HAS 1688 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282649November 27, 2019
TRACTION CONTROL SYSTEM, SERVICE BRAKES
TL* THE CONTACT OWNS A 2020 GMC SIERRA 2500. WHILE DRIVING 5 MPH, THE BRAKES ENGAGED AUTOMATICALLY AND THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN SEVERAL TIMES TO CARL BLACK CHEVROLET BUICK GMC (LOCATED AT 1110 ROBERTS BOULEVARD NORTHWEST, KENNESAW, GA 30144, (888) 457-2417). THE DEALER DIAGNOSED THAT THE SPEED SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE CONTINUED. THE DEALER DIAGNOSED THE VEHICLE AGAIN AND STATED THAT THE WHEEL HUBS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE DEALER DIAGNOSED THE VEHICLE A THIRD TIME AND STATED THAT AN UNKNOWN STEERING ANGLE SENSOR NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 571.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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