GMC Sierra Complaints (2015)

916 consumer complaints on file.

#11143710October 29, 2018
SERVICE BRAKES
THE VACUUM PUMP CONTROLLING THE BRAKES HAS FAILED. WHEN THE BRAKE IS PRESSED IN STOP/GO TRAFFIC, IT WILL FIRST STOP THE VEHICLE, BUT IF THE BRAKE IS RELEASED THEN PRESSED AGAIN, THE BRAKES WILL NOT WORK AND THE VEHICLE CONTINUES TO ROLL FORWARD. A MECHANICAL/ELECTRICAL NOISE CAN BE HEARD BEFORE THIS OCCURS. THIS IS MORE NOTICEABLE ON WET ROADS OR ROADS WITH A STEEP DECLINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142826October 26, 2018
SERVICE BRAKES
AT LOW SPEEDS (PARKING SPEED, SCHOOL PICKUP LINES, CREEPING TRAFFIC SPEED) THE BRAKE PEDAL WILL LOSE ALL BOOST PRESSURE. THE BRAKE PEDAL BECOMES EXTREMELY STIFF AND INEFFECTIVE. THIS SITUATION OCCURRED ON A FEW OCCASIONS AND CAUSED GREAT ALARM WITH MYSELF AND MY WIFE. GREAT POTENTIAL EXISTS FOR AN ACCIDENT INVOLVING MACHINERY, ANIMALS OR HUMAN BEINGS. THE VEHICLE WAS TAKEN PROMPTLY TO THE LOCAL GMC DEALERSHIP FOR SERVICE WITH A COPY OF GM SERVICE BULLETINNO.: PIT5361B. THE DEALER KEPT THE VEHICLE FOR SEVERAL DAYS TO PERFORM AN EXISTING SAFETY RECALL FOR STEERING ANOMALIES (RECALL # 18289) AS WELL AS DIAGNOSE AND REPAIR THE BRAKE BOOST ISSUE. SERVICE BULLETIN PIT5361B WAS FOLLOWED AND THE VACUUM PUMP ASSEMBLY WAS REPLACED TO RESOLVE THE BRAKE BOOST ISSUE. THIS REPAIR OCCURRED AT 40728 MILES - JUST BEYOND WARRANTY COVERAGE TERMS. TOTAL COST OF REPAIR $686.56. THE BRAKE BOOST ISSUE HAS NOT REOCCURRED TO DATE SINCE THE REPAIR. THIS VEHICLE IS NOT ABUSED OR INVOLVED IN ANY RIGOROUS ACTIVITY. IT IS A GENERAL USE VEHICLE AND IS USED PRIMARILY FOR FAMILY ERRANDS AND ROAD TRIPS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141855October 22, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, UNKNOWN OR OTHER
ALL SCREENS IN VEHICLE SHUT OFF WHILE DRIVING, ALMOST LIKE THE VEHICLE TURNED OFF. THEN I WAS GIVING A SERVICE NOTIFICATION THE THE STABILITRAK SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141601October 20, 2018
WHEELS
THE TIRE SENSOR ALERTED OUTSIDE OF ALTOONA PA ON CORRIDOR 99. WE CALLED SERVICE, THEY CHANGED THE TIRE THAT MIRACULOUSLY HAD NOT BLOWN APART. THERE WAS A HAND SIZE BUBBLE ON THE INSIDE AND THE TIRE WAS SEPARATED AT THE RIM ALL AROUND IT. WE CALLED GOOD YEAR AND GOT A CLAIM # AND SETUP TO HAVE TIRE REPLACED IN FLORIDA. REMAINING TIRES ALL HAD SEPARATED ABOVE THE RIM AND COULD HAVE BLOWN. THESE TIRES WERE ROTATED AND CHECKED EVERY 5000 MILES. GOOD YEAR HAS THE TIRES AND SAYS THEY WILL INVESTIGATE. WE ARE CONCERNED THAT THIS COULD HAPPEN TO OTHERS THAT AREN'T AWARE OF THE "FLUKE" AS THE GY MANAGER CALLED IT. WE HAVE PIX OF AFFECTED TIRES BUT ARE UNSURE OF HOW TO UPLOAD THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141425October 19, 2018
STEERING
TL* THE CONTACT OWNS A 2015 GMC SIERRA 1500. WHILE THE VEHICLE WAS STATIONARY, THE STEERING SEIZED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND THE BATTERY WAS REPLACED, BUT IT DID NOT CORRECT THE FAILURE. CRAIN BUICK GMC OF CONWAY (710 SOUTH AMITY ROAD, CONWAY, ARKANSAS 72032, (501) 542-6045) WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 36,100. THE VIN WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141357October 18, 2018
ELECTRICAL SYSTEM, POWER TRAIN
INTERIOR DASH LIGHTS GOES OUT AND A FEW MINUTES LATER THE ENGINE CUTS OFF WHILE I'M TRYING TO PARK. EACH TIME WHILE I WAS BACKING INTO MY PARKING SPACE. AFTER SITTING FOR ABOUT 30 SECONDS THE LIGHTS DASH BOARD LIGHTS COME BACK ON, THEN I RESTART THE TRUCK. SOMETIMES WHILE DRIVING THE DASH BOARD LIGHT BLINK OF AND ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141329October 18, 2018
SERVICE BRAKES
WHEN BRAKES ARE APPLIED THE PEDAL IS HARD AND VEHICLE DOES NOT STOP. IT SEEMS TO HAPPEN WHEN GOING SLOW FOR EXAMPLE IN PARKING LOTS ETC. I HAVE READ OTHER ARTICLES WHERE PEOPLE ARE EXPERIENCING SAME THING AT HIGH AND LOW SPEEDS. IT DOES NOT HAPPEN ALL THE TIME, BUT IT STARTED 11/2017 AND I'VE EXPERIENCED THIS FOUR TIMES NOW AND THE WIFE AS WELL.CALLED GM THE OTHER MORNING WAS TOLD THERE WAS NO RECALL FOR THIS ISSUE PER GM SOME VEHICLES WERE AFFECTED BUT NOT MINE, EXPLAINING WHAT I'VE FOUND AND WAS TOLD TO TAKE THE VEHICLE TO DEALER FOR DIAGNOSTIC.ASKED IF IT WOULD HAVE TO BE THE DEALER CAUSE THEY WERE EXPENSIVE TO DO DIAGNOSTIC. WAS TOLD YES AND IT WOULD HAVE TO BE OUT OF POCKET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140592October 16, 2018
POWER TRAIN
LOSES POWER WHEN TRYING TO ACCELERATE, PRESENTS A PROBLEM WHEN TRYING TO MANEUVER IN TRAFFIC AND SEMI STALLS FOR .2 SECONDS ENOUGH TO CAUSE A DELAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140659October 16, 2018
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL* THE CONTACT OWNS A 2015 GMC SIERRA 1500. THE CONTACT STATED THAT THE AIR CONDITIONING FAILED. THE CONTACT CALLED GAY BUICK GMC AT (832) 769-4379 (LOCATED AT 3033 GULF FWY, DICKINSON, TX 77539) AND WAS INFORMED THAT THEY WERE AWARE OF THE FAILURE, BUT THERE WERE NO RECALLS. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS LATER TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CONDENSER WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER STATED THAT THERE WERE NO RECALLS AND PROVIDED CASE NUMBER: 8-4727896957. THE APPROXIMATE FAILURE MILEAGE WAS 44,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139614October 11, 2018
SERVICE BRAKES
TL* THE CONTACT OWNS A 2015 GMC SIERRA 1500. AN INDEPENDENT MECHANIC CALLED ON BEHALF OF THE VEHICLE OWNER, WHO IS DEAF. THE CONTACT STATED THAT THE BRAKE PEDAL FAILED TO DEPRESS AND STOP THE VEHICLE PROPERLY. THE CONTACT DIAGNOSED THAT THE VACUUM PUMP AND THE BRAKE BOOSTER SYSTEM WERE MALFUNCTIONING. THE DEALER (GULF COAST CHEVROLET BUICK GMC, 1901 W. FM 523, ANGLETON, TX 77515, (800) 593-5226) STATED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE MANUFACTURER WAS CALLED AND THE CONTACT WAS PROVIDED A CASE NUMBER. THE MANUFACTURER STATED THAT THE VEHICLE HAD TOO MANY MILES TO BE COVERED BY THE EXTENDED WARRANTY. THE FAILURE MILEAGE WAS 69,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139628October 11, 2018
SERVICE BRAKES, VEHICLE SPEED CONTROL, STEERING
VEHICLE IS SHUTTING OFF AT ANY GIVEN SPEED, IE. 35 MPH IN TOWN OR 70 MPH ON A HIGHWAY WITH ONCOMING TRAFFIC. WHEN VEHICLE SHUTS OFF, LOSS OF ALL CONTROL OF THE VEHICLE TAKES PLACE. NO BRAKES, NO STEERING, NOTHING UNTIL THE VEHICLE RANDOMLY TURNS BACK ON. THIS IS NOT A CONSISTENT OCCURRENCE TO KNOW WHEN IT IS GOING TO HAPPEN OR BE PREPARED FOR IT TO HAPPEN. I WATCHED MY HUSBAND SHOOT ACROSS THE ROAD INTO THE OTHER LANE AND ALMOST PUT THE VEHICLE OVER A BANK ONE NIGHT WHEN IT HAPPENED. THIS HAS BEEN AN ISSUE SINCE JANUARY 2018 FOR US, WE HAVE TAKEN IT TO THE DEALER WHERE IT WAS PURCHASED MULTIPLE TIMES FOR THEM TO TELL US THEY CAN'T DUPLICATE THE ISSUE AND NOTHING IS COMING UP IN THEIR SYSTEM FOR AN ERROR CODE. IT HAS CAUSED A MAJOR INCONVENIENCE FOR MY FAMILY, AS WE DON'T DARE PUT OUR CHILDREN IN THE TRUCK LEAVING THE RESPONSIBILITY SOLELY ON ONE PARENT TO TRANSPORT THE KIDS TO AND FROM DAYCARE. I WORRY FOR THE SAFETY OF MY HUSBAND ON A DAILY BASIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139264October 9, 2018
SERVICE BRAKES
HARD BRAKE PEDAL WHEN ATTEMPTING TO STOP, HAPPENS ON HWY WITH FAST SPEEDS, SLOW SPEEDS IN PARKING GARAGE AND IN REVERSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132455October 1, 2018
SERVICE BRAKES
WHILE DRIVING AT HIGHWAY SPEED, I ENTERED AN OFF RAMP TO FIND NO POWER ASSIST TO MY BRAKES. THE PEDAL WAS EXTREMELY STIFF. I CAME VERY CLOSE TO HAVING A COLLISION WITH THE CAR IN FRONT OF ME. I CONTACTED MY MECHANIC IMMEDIATELY, HE CHECKED IT OUT AND IT APPEARS THE VACUUM PUMP HAS FAILED WITHOUT WARNING. I HAVE OWNED THIS VEHICLE SINCE NEW AND HAVE HAD NO PROBLEMS WITH IT UNTIL THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132726October 1, 2018
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
TL* THE CONTACT OWNS A 2015 GMC SIERRA 1500. WHILE DRIVING 10 MPH, THE VEHICLE STALLED AND COMPLETELY LOST POWER. THE VEHICLE WAS TAKEN TO JOE BASIL CHEVROLET (5111 TRANSIT RD, DEPEW, NY 14043, (716) 683-6800) WHERE THE CONTACT WAS INFORMED THAT A NEGATIVE BATTERY CABLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE DEALER WAS NOT SURE IF IT WOULD REMEDY THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 29,597.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11131872September 27, 2018
UNKNOWN OR OTHER
THIS POST IS ABOUT MAKING THE PUBLIC AWARE OF A POTENTIAL PROBLEM. ALTHOUGH THE MANUFACTURER DID NOT STEP UP AND DO THE RIGHT THING, I'M CONCERNED OTHERS MAY HAVE DEALT WITH THIS PROBLEM OR IT MAY HAPPEN IN THE FUTURE. ON AUGUST 29, 2018, MY TRUCK WAS PARKED ON MY DRIVEWAY BY 4PM AFTER RUNNING ERRANDS FOR A COUPLE OF HOURS. AT 6PM MY HUSBAND WENT OUT TO GET SOMETHING OUT OF IT AND SAW IT HAD CAUGHT ON FIRE. NOTHING WAS LEFT PLUGGED IN AND THERE WAS NOTHING FLAMMABLE IN THE TRUCK. THE FIRE DEPT WAS CALLED AND UPON INSPECTION STATED THE FIRE HAD STARTED IN THE CENTER CONSOLE AND SPREAD TO THE FRONT PASSENGER SEAT. THE CAUSE OF THE FIRE LOOK TO BE WIRING THAT OVERHEATED INSIDE THE CONSOLE WHERE THE WIRING CONNECTED TO 2 USB PORTS. GM INSPECTED THE DAMAGE AND FOUND THERE WAS NOT A MANUFACTURER DEFECT AND THE CAUSE OF THE FIRE WAS FROM AN EXTERNAL SOURCE. IRONICALLY, THEIR 3RD PARTY "EXPERT" FIRE INVESTIGATOR WAS NOT AWARE THERE WAS A WIRING HARNESS LOCATED BEHIND THE USB PORTS AND HAD TO BE SHOWN THEIR LOCATION. MY INSURANCE COMPANY IS NOW INVESTIGATING THE INCIDENT. I'M ASKING THEM TO LOOK INTO THE 12V POWER OUTLET POSSIBLY OVERHEATING AS I KNOW OF SOMEONE WHO HAD THEIRS OVERHEAT IN THEIR 2018 CHEVY SILVERADO. THE DAY AFTER THE FIRE I SENT PHOTOS TO THEM AND THEY COULD NOT BELIEVE THE DAMAGE. WHEN I TOLD THEM THE OUTCOME OF GM'S INVESTIGATION THEY WERE DUMBFOUNDED. I'M FORTUNATE NO ONE WAS HURT, BUT AM AFRAID THIS MAY HAPPEN TO SOMEONE ELSE. I MADE A 40K + INVESTMENT WITH GM AND LITERALLY "WAS BURNED". I WANT OTHER TO BE AWARE OF THE POTENTIAL FIRE DANGER. I DID EXPECT GM TO STEP UP AND TAKE CARE OF THEIR LOYAL CUSTOMER (I'VE BOUGHT 8 GM VEHICLES), BUT IT APPEARS THE ALMIGHTY DOLLAR WON OUT. THANKFULLY, IN MY CASE, NO ONE WAS HURT.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11131903September 27, 2018
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM
TL* THE CONTACT OWNS A 2015 GMC SIERRA DENALI. WHILE DRIVING APPROXIMATELY 70 MPH, THE BRAKE PEDAL WAS APPLIED, BUT FAILED TO RESPOND. THE CONTACT HAD TO APPLY PRESSURE TO THE BRAKE PEDAL WITH BOTH FEET TO STOP THE VEHICLE. THE DEALER (JAY BUICK GMC, 18800 ROCKSIDE RD, BEDFORD, OH 44146, 440-232-5000) ORDERED THE REPLACEMENT OEM PART; HOWEVER, THE CONTACT HAD THE BRAKE SYSTEM VACUUM PUMP INSTALLED BY AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11131965September 27, 2018
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL* THE CONTACT OWNS A 2015 GMC SIERRA 1500. THE CONTACT STATED THAT THE AIR CONDITIONER FAILED TO FUNCTION. THE VEHICLE WAS TAKEN TO VARNEY BUICK GMC MAZDA (LOCATED AT 260 HOGAN RD, BANGOR, ME 04401, (866) 240-4451) WHERE IT WAS DIAGNOSED THAT THE CONDENSER NEEDED TO BE REPLACED DUE TO A CRACK. THE VEHICLE WAS REPAIRED. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 55,911.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11131671September 26, 2018
EXTERIOR LIGHTING
RIGHT REAR TURN SIGNAL BOTTOM SOCKET HEATS UP AND CAUSES AN OPEN TO THE TOP TURN SIGNAL SOCKET SO THE TOP TURN SIGNAL QUITS WORKING AND CAUSES THE SYSTEM TO HYPER FLASH.AND INDICATE INOPERATIVE RIGHT REAR TURN SIGNAL IN MESSAGE CENTER. ONLY REPAIR IS TO REPLACE WIRING HARNESS AND SOCKETS. SYSTEM WORKS FINE IN COLD TEMPERATURES AS THE SOCKET DOES NOT HEAT UP ENOUGH. HAPPENS WITH VEHICLE STATIONARY AND IN MOTION. CONTACTED GM ABOUT IT AND GOT NOWHERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11131046September 24, 2018
FUEL/PROPULSION SYSTEM
I HAVE FUEL RETURN LINE LEAKING GAS IS THIS COVERED UNDER GMC WARRANTY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128867September 12, 2018
SERVICE BRAKES
I WAS BACKING UP AND THE BRAKE PEDAL GOT HARD AND WOULD NOT STOP THE TRUCK. I TRIED TO GO FORWARD AND THE SAME THING HAPPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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