GMC Sierra Complaints (2022)

679 consumer complaints on file.

#11590936May 27, 2024
STRUCTURE:BODY
Tailgate randomly opened while in park. This is a problem for multiple reasons. When hauling a travel trailer when you put the truck in park the tailgate falls into the jack denting the tailgate and scratching the paint. On some trailers it would be possible for the tailgate to fall onto the jack switches causing the jack to go down unexpectedly. The only way to get the trailer off is not put the truck in Park which isn’t safe at all! The truck rolls in neutral if the parking brake isn’t on. You should be able to put the truck in park and not worry about the tailgate. I called GM a few months ago when this first happened and then it stopped until it rained this weekend while camping. I told them at the time I didn’t want it falling when I started hauling the camper. They said at the time that a dealer would have to look at it and did say there isn’t a recall on this truck like on the HD trucks so is essence I basically have to hope it does it while at the dealership so they will believe me as my word doesn’t mean anything. In my case after the switch is dry it doesn’t do it. Now I have video recording as it is memorial day and pretty hard to get it into the dealer when they are closed just to have it with fine there.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590405May 23, 2024
TIRES:TREAD/BELT
GOODYEAR WRANGLER LT275/65R20 LOAD E TREAD ON PASSENGER REAR TIRE PEELED OFF AND CAUSED DAMAGE TO VEHICLE AND THE TRAVEL TRAILER BEING TOWED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589086May 16, 2024
LATCHES/LOCKS/LINKAGES
The contact owns a 2022 GMC Sierra 1500. The contact stated that while the vehicle was being driven or parked, the tailgate was inadvertently unlatched. There was no warning light illuminated. The vehicle was taken to a local dealer where the failure was linked to NHTSA Campaign Number: 24V060000 (Latches/Locks/Linkages). The vehicle was not repaired. The manufacturer was made aware of the failure; however, the contact was referred to the NHTSA Hotline. The failure mileage was 141,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585386April 26, 2024
TIRES
The contact owns a 2022 GMC Sierra Denali 3500 equipped with Goodyear Tires, Tire Line: Wrangler, Tire Size: LT275/65/R20. The contact stated that while her husband was driving 60 MPH and hauling a camper, the passenger’s side rear tire experienced a blowout. The driver was able to change the tire. The tire struck the camper and caused damages. The vehicle was taken to a tire center, where it was determined that the tire was defective. The tire was replaced. The driver sustained injuries to his back, and medical attention was provided. There was no Police report filed. The manufacturer was contacted. The failure mileage was approximately 31,000. The approximate vehicle and tire failure mileage was 31,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11585235April 25, 2024
ENGINE
The contact owns a 2022 GMC Sierra 1500. The contact stated that while driving at an undisclosed speed, he heard a knock sound coming from the engine compartment. No warning lights were illuminated. The vehicle was taken to the dealer, and during an inspection, the engine seized, after which the dealer diagnosed a failure with the rod bearings. The vehicle was repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 31,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584433April 22, 2024
POWER TRAIN
The engine failed while driving on the expressway. It is clearly the fault of the Active Fuel Management (AFM) system but GMC will not honor the warranty because I went over 7,500 miles between oil changes. This is a problem because the car stopped operating while driving down the interstate. Manufacturer inspection took place. They looked at the oil filter and saw the metal in the oil filter. No warning lamps, messages or symptoms of any sort prior to the engine failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584323April 21, 2024
POWER TRAIN
The transmission became inoperable and a message appeared on the display 'Engine Power Is Reduced' in area of the highway where the speed limit is 55 and then the transmission failed completely and left the engine revving at high rpm and not moving the vehicle forward and we rolled to the side of the road to a stop. This was a very dangerous situation as traffic was flying past us and had to move out of the way of our coasting vehicle. It was towed to a GMC dealership about 8 miles away as it is still under warranty. I've read many stories in GM forums about problems with this GM 10 speed transmission in this pickup truck. This needs to be looked into as a potential recall as this problem left us stranded on the side of the road as we had to wait for a ride because we had a dog with wife and I. Currently there is not a transmission recall listed for this vehicle. We were lucky to be in an area where we had cell phone service and relatively close to home, within 10 miles. We have a trip planned for next weekend to go to a couple national parks in Utah and now we don' t have a vehicle to take on this trip to haul out bikes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583948April 18, 2024
UNKNOWN OR OTHER
Rear tailgate randomly opens on its own while driving. Items from the rear bed can fall out causing a traffic hazard
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582058April 10, 2024
UNKNOWN OR OTHER
I am reaching out to you to make a report of a safety issue involving the 2022 GMC Sierra 1500 Denali model trucks (Vin [XXX] ). I recently read that there was a recall involving the 2020-2023 model 2500 GMC Sierra’s and their Multi-Latch tailgate. I have checked with GMC and my local dealer to see when or if my model would be included in this recall and they have no answer/response for me. The reason for my concern is that I had an issue last year with my tailgate dropping while in motion while pulling my camper. The result was that my tailgate was destroyed and damages were made to my camper as well with both needing to be repaired. The only reason that the bikes, propane tanks, etc that was in the back of my truck didn’t fall out and into moving traffic was because my camper was hooked up thankfully. Its very concerning to know that this same thing can happen again in the future at any given moment with the lack of a recall on my specific model truck. If the things I were hauling would have flown out the back at 60-70 mph it could have ended a lot worse for someone who was following behind me on the road. Additionally, the damages had to go on my driving record as an “at fault” accident which in turn caused a rise in my personal insurance rates. My insurance company assured me that the only way this can be removed was if an active recall were to be addressed with my model truck for the tailgate issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582234April 10, 2024
STRUCTURE:BODY
Multifunction tail gate opens while driving, opens when going over speed bumps, opens going over small bumps and opens while driving down the highway. I brought the vehicle to the GMC dealer, they replaced an electrical switch on the tail gate. This did not fix the problem, I called the dealer and they told me GMC does not have a repair for this new issue. This is a brand new truck that is under factory warrant, the truck has 10000 miles on it. If I ever have a load in the bed it may fall out onto the road or highway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579683March 27, 2024
UNKNOWN OR OTHER
The radio volume went up to max an it's own twice, both times it almost caused a crash. Nothing would make to volume turn down, not the radio volume dial or the buttons on the steering wheel. I had to pull over, stop and turn off the truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578986March 22, 2024
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
The contact owns a 2022 GMC Sierra 1500. The contact stated that while driving and transporting a trailer at an undisclosed speed, the tailgate was independently activated. The contact was alerted by a nearby driver that the tailgate was open. The contact stated that due to the failure, the tailgate was damaged. In addition, the contact stated that the failure had occurred previously several times. The vehicle was taken to the dealer. However, the contact was advised to report the failure to NHTSA. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 12,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578378March 20, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
[XXX]: After arriving home and parking in my driveway (plugged in the block heater that came installed from the factory), approximately 35 minutes later my neighbor rang the doorbell. She was yelling that my truck was on fire! The flames were starting to hit my eaves on my house. I put the fire out with my hose. The Sparks Fire Department had to pry open my hood to disconnect the batteries in order to stop the truck from lighting back on fire. The vehicle has been inspected by General Motors and turned over to their insurance. My insurance has also inspected the vehicle and stated they believe that the wiring to the block heater was faulty. There were no warning lamps, messages or other symptoms of the problem. This truck has 19,000 miles and is 1.5 years old (2022). How could this be turned over to GM's insurance and not under warranty? I have not had my truck for over 2 months now. I wonder how many of these trucks are lighting on fire? The truck is currently at the local dealership and is available for inspection. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11577394March 14, 2024
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Driving at 50mph on straight road. No traffic in front. Truck brakes activated. Went down to 29mph. Then picked up speed on its own.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576869March 12, 2024
ELECTRICAL SYSTEM, STRUCTURE:BODY
On January 20th 2024 I was cleaning heavy dirt and mud off of my truck, after leaving the car wash and driving about 20 miles, once I parked my tailgate started to open over and over on its own. This happened again on March 4th 2024 after cleaning off a lot of dirt from my vehicle the tailgate opened on its own while my truck was parked in the garage. It opened into the garage door, when I left I did not know it was open, so when I opened the garage door the hinges on the garage door scraped and dented the tailgate as it opened. I had not pressed any buttons inside the truck, outside of the truck, or pressed the tailgate open buttons on the key fob. After intense car washes it has opened on its own each time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576456March 10, 2024
ELECTRICAL SYSTEM, STRUCTURE:BODY, UNKNOWN OR OTHER
On Feb. 27, 2024 approx. 04:15 left for gym and work. When arrived at gym and began to park, I put truck in reverse to check back line and noticed I was looking at my license plate. I then put into park and got out of truck and shut tailgate. Thinking not much about it, I must've touched the button the night before and hit a bump on way into work. Since I have a toneau cover, it fits pretty tight and I typically have to pull it down by hand. I heard about recall that day after I got to work from co workers. Checked my VIN, but did not come up as one of the tailgate recalls. March 7, 2024- Left again for gym and work approximately same time in AM. As I was driving into gym and work, another car coming up close behind me wanted to pass. The car then suddenly backed off to a considerable distance. As I got to gym and put in reverse to check my back line, I noticed I was looking at my license plate again. I know that I did not touch a button either on FAB or tailgate. because I park in garage and leave FAB in a secure place where it can not be pressed. If tailgate was down in my garage, it would have stopped garage door from opening and/or damaged my garage door. In either instances, I did not get a sensor alarm going off on my dash for "tailgate down", If its even equipped with that alarm.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575741March 6, 2024
UNKNOWN OR OTHER
Multi-Function Tailgate keeps opening due to malfunction in tailgate switches. Going down the highway and suddenly the tailgate opens and materials in bed of truck are at risk of flying out the back. It is my understanding that they have recalled GMC Sierra 2500 models and above. Why not the 1500 GMC Denali model which is the same exact tailgate?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575777March 6, 2024
STRUCTURE:BODY, ELECTRICAL SYSTEM, ENGINE
While unlocked, passenger doors go through unlocking phase, door locks click, parking lights flash and tail gate comes open. Along with this, an electric motor sound comes from underneath the vehicle (pre start fuel pressurization sequence?) that goes on and on, doors locked, or unlocked, that, left unchecked, drains the battery. Must be hooked to battery recharger round the clock.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574990March 1, 2024
SERVICE BRAKES
Trailer brake controller that is built into the truck intermittently works when towing a trailer. I will be towing down the road and all of a sudden I will get a warning on my gauge display that says “check trailer wiring” and the light that indicates that the trailer brakes are working goes out. Meanwhile, all of the lights on the trailer still work. After about one second, another message appears and says “trailer brakes connected” and the light on the brake controller comes back on. When this happens, the larger screen sometimes has a message that says “trailer brake gain recalled” but sometimes it says “brake gain not recalled”. When the message “check trailer wiring” comes on, the trailer brakes don’t work. The trailer brakes start working again when the message “trailer brakes connected” comes back on. You can feel this in the truck, especially when it goes off, on, off, on, etc while you are trying to slow down. You literally feel the truck surging as the brakes are intermittently being applied. I have taken the truck to a GMC dealership and they were not able to duplicate the issues since the issue only happens when the truck is hooked up to a trailer that has trailer brakes. I had a certified RV mechanic inspect the trailer brakes and they are working like they should. I hooked the same trailer up to a Ford F-250 and had zero issues. I hooked the same trailer back up to my GMC and immediately had the same issues. I am taking the truck and trailer to a different GMC dealership on March 11th to see if they can duplicate this and diagnose the problem. I called GM corporate customer service and they were basically no help. This is a big safety issue because the truck is not telling the trailer’s brakes to function like they are designed, which makes it much more difficult to slow down, especially going down hill. I have done a bunch of research on this problem and found numerous online forums on this topic, so I know I am not the only one experiencing this
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574348February 27, 2024
UNKNOWN OR OTHER
The onstar module has failed twice.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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