GMC Sierra Complaints (2011)

438 consumer complaints on file.

#11497044December 12, 2022
UNKNOWN OR OTHER
Dashboard has completely cracked and fallen apart. I fear safety if airbag were to deploy, that there would be plastic pieces that could directly damage passengers in the car. I am also very disappointed at the cost to repair the dash and the value that is lost from the truck because of the cracked dash issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489964October 19, 2022
AIR BAGS
Takata recall. The contact owns a 2011 GMC Sierra 1500. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485624September 21, 2022
SERVICE BRAKES, UNKNOWN OR OTHER
I towed a U-Haul trailer for four hours from Winter Springs, FL to Tallahassee, FL 08/18/2022. On the way back to Winter Springs, FL on 08/21/2022, I began to hear the dings and a message to service the trailer brake system. I had the vehicle looked at to determine the problem. The fuse was determined to be good, the ground wire was secure and not damaged, and the relay was functioning. I have been told that it may be a defective wire harness which could lead to other safety issues while operating the vehicle. The constant dinging and the blocking of vital messaging by the warning is a distraction and safety issue. A recall should be issued to correct this safety defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479602August 16, 2022
STRUCTURE:BODY
Dash is cracked in multiple spots making it a safety concern when airbag is deployed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479270August 14, 2022
UNKNOWN OR OTHER
Frame rusting away and cracking. On left side in front of EVAP canister. Noticed it on 8/14/22.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472599July 6, 2022
AIR BAGS
No Airbags
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471610June 29, 2022
UNKNOWN OR OTHER
The entire frame of truck has rusted through.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462106April 25, 2022
FUEL/PROPULSION SYSTEM
On 4/12/22, we were towing our 32ft trailer with putt 2011 diesel GMC Sierra truck to Big Bear Lake which is in the San Bernardino Mountains in a two way winding highway. Upon making a somewhat sharp turn up a steep uphill, our accelerator went out. We had my mother in law, our two kids and dog in the vehicle at the time. We were able to get a speed of about 5-10mph to get a turn out and turn back around. We had no reception to call for help. The accelerator gave out shortly after but we were able to ride the decline to the bottom of the mountain and as soon as we were getting to the bottom, the engine turned off on us. Although it was still a two way highway, thankfully there was an emergency lane where we were able to park and where we were able to get very limited reception to call AAA (tow truck). There were vehicle speeding past us in high rates of speed. Because we needed a specialty tow truck given the towing of the truck/trailer, we knew it would take quite a while in the mountains for a driver to get to us. Temperatures at night in this area can get to 10-20 degrees. Five hours later at 11pm we were towed home. Upon towing the truck and trailer home, we were made aware of the reason the truck broke down through a diesel mechanic, which was CP4 fuel pump failure. Upon learning this and going online, we found out this is common for this truck with the CP4 fuel pump. We also found that other companies have made recalls, eg. Dodge but GMC/Chevy has not. This is obviously a safety issue that could have been catastrophic for myself, my kids and family and am wondering why there hasn’t already been a recall through GMC. Please let me know what our recourse is or if you have any questions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11459515April 4, 2022
SERVICE BRAKES, ELECTRICAL SYSTEM
My ABS and traction control and stabiltrak and service trailer break system keep going on and off its the most distracting thing i have a video of the chime not stopping. My water in fuel sensor won't go off I have un plugged it and changed it and the filter and when I unplug it it stays On
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458152March 24, 2022
AIR BAGS
The contact owns a 2011 GMC Sierra 1500. The contact stated that the air bag warning light was illuminated. The contact later received notification of NHTSA Campaign Number: 21V054000 (Air Bags). The vehicle was taken to the dealer where the front passenger's side air bag was replaced; however, the air bag warning light remained illuminated. The dealer informed the contact that the failure could be associated with the front driver's side air bag; however, there was no recall for the front driver's side air bag. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456285March 11, 2022
AIR BAGS
2011 GMC SIERRA. CONSUMER WRITES IN REGARDS TO PASSENGER SIDE FRONTAL AIRBAG SAFETY RECALL. THE CONSUMER STATED THE DEALER HAS NOT BEEN PROVIDED THE NECESSARY PARTS TO REPAIR THE VEHICLE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454748March 1, 2022
TIRES
The contact owns a 2011 GMC Sierra 1500 equipped with Goodyear Tires, Tire Line: Wrangler 12th Grade Pro, Tire Size: 265/70/R17, DOT Number: PJAH35HV3518. The contact stated while her friend was driving approximately 40-45 MPH with her seated in the passenger’s side seat, the passenger's side front tire experienced tread separation. The passenger's side curtain airbags, the driver's side curtain airbags, and the airbag located at the edge of the driver's seat deployed. The emergency fuel shut-off valve failed to engage. There were no warning lights illuminated. The contact sustained injuries on her right arm, and her friend sustained injuries to the face. Medical assistance was not needed. The driver veered to the side of the roadway. The driver was able to drive the vehicle to the nearby hotel as the tire was not totally deflated. The contact stated that only the outer layer of the tire had separated. Upon attempting to use both the front driver's seat belt and the front passenger's seat belt the next morning, the contact noticed that they had seized and would not retract nor extend. The vehicle was not diagnosed or repaired. The dealer and manufacturer were not notified of the failure. The tire dealer and manufacturer were not notified of the failure. The tire was replaced with a spare tire. The tire was a replacement tire. The vehicle failure mileage was approximately 302,984. The tire failure mileage was approximately 15,000.
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#11454560February 28, 2022
FIRERELATED
The contact owned a 2011 GMC Sierra 1500. The contact stated that while the vehicle was parked at the residence overnight, the vehicle caught on fire. The fire spread to his other vehicle, a 2000 Chevrolet Blazer, and that vehicle was also destroyed. The fire department was able to extinguish the fire. A fire department report was filed. The contact was informed that the cause of the fire ignition was unintentional. Both vehicles remained at the contact's residence and were deemed totaled by the insurance company. The dealer was made aware of the failure and informed the contact that the vehicle was included in NHTSA Campaign Number: 21V054000 (Air Bags) however, the cause of the fire was not related to the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 201,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11448969January 26, 2022
ELECTRICAL SYSTEM:IGNITION:INTERLOCK/LOCKOUT, POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT, TRACTION CONTROL SYSTEM
The contact owns a 2011 GMC Sierra 2500. The contact stated that while starting the vehicle, the vehicle remained in the PARK and failed to shift into DRIVE. The steering wheel was locked preventing the gear shifter from going into gear. The traction control warning light was flashing. The vehicle was taken to the local dealer but, was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 190,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446999January 11, 2022
STEERING
The power steering failed while operating the vehicle. Unsafe. Local GMC dealership Haggerty in Oak Lawn, IL not able to diagnose problem after fact. My safety and others were at risk. Not confirmed, as techs are not familiar with system. No warnings prior to power steering failure. Be advised, this is a hybrid pickup, and as such, does not have a traditional power steering pump system. Other GM models from the same era have had recalls, but the Silverados and Sierras were somehow omitted. The power steering assist motor has failed. Not the "brains", module.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438642October 29, 2021
AIR BAGS
Takata Recall. The contact owns a 2011 GMC Sierra 1500. The contact received a recall notification for NHTSA Campaign Number: 21V054000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and the manufacturer were not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts are not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437503October 20, 2021
ENGINE
The contact owns a 2011 GMC Sierra 3500. The contact stated while driving approximately 75 MPH, the vehicle lost motive power and stalled. The vehicle failed to accelerate, lost braking functionality and was difficult to steer before the failure. There were no warning lights illuminated. The vehicle was towed to the local dealer where it was diagnosed that the injection pump needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure however, no further assistance was provided. The approximate failure mileage was 106,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435128October 1, 2021
AIR BAGS
The contact owns a 2011 GMC Sierra 1500. The contact stated while starting the vehicle, the air bag warning light was illuminated. The contact took the vehicle to a local dealer to be diagnosed. The contact was informed that the driver’s side air bag needed to be replaced. The vehicle was not replaced. The manufacturer was not made aware of the failure. The failure mileage was approximately 112,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434530September 27, 2021
AIR BAGS
Three of the vehicles airbags went off during last night while parked in driveway. Shattered windshield, ripped head liner, tore up interior courtesy light. Nothing had touched the vehicle when this happened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433746September 21, 2021
POWER TRAIN, SUSPENSION, FUEL/PROPULSION SYSTEM
this vehicle was sold by a dealership with these issues the frame has a half inch wide six inch long gap needs a fuel pump control module and the engine needs lifters replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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