GMC Sierra Complaints (2010)

224 consumer complaints on file.

#11220741June 17, 2019
AIR BAGS
TAKAYA RECALL BUT NO FOLLOW THROUGH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217046May 31, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2010 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. COURTESY GMC LAFAYETTE (4750 JOHNSTON ST, LAFAYETTE, LA, (337) 504-7342) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208055May 16, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 GMC SIERRA 1500. WHILE DRIVING APPROXIMATELY 55-60 MPH, THE INSTRUMENT PANEL INDICATORS FLICKERED ON AND OFF, THE TACHOMETER AND OTHER GAUGES BECAME INOPERABLE, AND THE VEHICLE LOST POWER. ADDITIONALLY, THE ACCELERATOR PEDAL WAS DEPRESSED; HOWEVER, THE VEHICLE FAILED TO RESPOND. THE CONTACT PULLED OFF OF THE ROADWAY AND SHUT OFF THE VEHICLE. WHILE ATTEMPTING TO RESTART THE VEHICLE, THE CHECK ENGINE AND AIR BAG WARNING INDICATORS ILLUMINATED. WHEN THE POSITIVE TERMINAL WIRE WAS REMOVED FROM THE BATTERY AND REPLACED, THE VEHICLE STARTED AND OPERATED NORMALLY. THE VEHICLE WAS NOT DIAGNOSED OOR REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER AND DEALER WERE NOT INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196655April 16, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). CONTACT RECEIVED ANOTHER NOTIFICATION. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MARKLEY MOTORS (3401 S COLLEGE AVE, FORT COLLINS, CO 80525, (970)226-2213) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE AND CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194169April 5, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2010 GMC SIERRA 1500. WHILE DRIVING VARIOUS SPEEDS AND SHIFTING GEARS, THE VEHICLE MADE A LOUD ABNORMAL NOISE UNDER THE HOOD. THERE WERE NO WARNING INDICATORS ILLUMINATED. AN UNKNOWN LOCAL DEALER WAS NOTIFIED AND DID NOT ASSIST. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 194,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186592March 13, 2019
AIR BAGS
TAKATA RECALL. "SERVICE AIRBAG" KEEPS INTERMITTENTLY DISPLAYING ON THE VEHICLE DISPLAY. CONTACTED MIDWAY CHEVROLET IN PHOENIX AZ WHO CONFIRMED THE RECALL AND PARTS ARE NOT AVAILABLE. NHTSA RECALL NOTICE INDICATES THAT GM HAD UNTIL AUGUST 2017 TO COMPLETE ITS INVESTIGATION, AND THE RECALL IS STILL INCOMPLETE WITH NO REMEDY AVAILABLE IN 2019.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185116March 8, 2019
AIR BAGS
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181589February 21, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 GMC SIERRA 1500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER FAILED TO PROVIDE THE PART WITHIN A REASONABLE TIME FRAME, WHICH EXCEEDED THREE YEARS. CLASSIC BUICK GMC ARLINGTON (1400 E INTERSTATE 20, ARLINGTON, TX 76018, (817) 264-7782) WAS UNABLE TO DETERMINE WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175854February 9, 2019
AIR BAGS, UNKNOWN OR OTHER
DASH CRACKING AT PASS AIRBAG ( SAFETY ISSUES ) AND NUMEROUS CRACKS ON INSTRUMENT CLUSTER PORTION OF DASH... MULTIPLE EXACT PROBLEMS AND A LAWSUIT DATED JAN 2018. GM NEEDS TO REPLACE ALL THESE DASHBOARDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172843January 29, 2019
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, VEHICLE SPEED CONTROL
LIFE THREATENING SAFETY PROBLEM: WHILE MERGING INTO HIGH-SPEED TRAFFIC ON [XXX] IN CHARLOTTE NC, MY 2010 GMC SIERRA RAPIDLY DECELERATED FROM APPROXIMATELY 65 MPH TO 10 MPH. TWO TRACTOR-TRAILER TRUCKS GOING AT LEAST 70 MPH NARROWLY AVOIDED REAR-ENDING ME . ONLY THE LACK OF TRAFFIC ON THERE RIGHT SIDE PREVENTED A MAJOR DISASTER. MY DASHBOARD SHOWED A ENGINE POWER IS REDUCED/SERVICE TRACTION CONTROL/SERVICE SABILITRAK WARNINGS, AND THE ENGINE IDLED ERRATICALLY AS I MANEUVERED OFF THE TO THE SIDE OF THE HIGHWAY. THERE WAS NO THROTTLE RESPONSE. THIS ENGINEER DESIGN PUT THE SAFETY AND LIVES OF MANY AT RISK BY DUMPING ENGINE POWER TO WHAT IS THE EQUIVALENT OF SLAMMING ON THE BREAKS AT HIGH SPEED WITHOUT WARNING. IN APRIL 2018, APPROXIMATELY 8 MONTHS AGO, I HAD THE EXACT SAME PROBLEM WHILE DRIVING IN MY NEIGHBORHOOD ROAD. AN AUTHORIZED DEALER COMPLETED A $679 REPLACEMENT OF MY THROTTLE-BODY GASKET AND GAS PEDAL ASSEMBLY (SEE ATTACHED RECEIPT). THE TRUCK DROVE WITHOUT ISSUE UNTIL THIS INCIDENT. I DIDN'T THINK THIS WAS A SERIOUS SAFETY ISSUE BECAUSE IT DID NOT HAPPEN AT HIGH SPEED. NOW, I HAVE THE SAME PROBLEM OCCURRING AT A HIGH RATE OF SPEED ON THE HIGHWAY. FINALLY, THE DEALER EXPLAINS THAT THERE ARE MULTIPLE ISSUES THAT CAN CAUSE THIS MALFUNCTION AND THEY ARE NOW COMPLETING ANOTHER $600+ REPAIR, REPLACING MULTIPLE PARTS (REPAIR BILL NOT YET AVAILABLE). BASED ON THIS TROUBLESHOOTING AND REPAIR HISTORY, A CONSUMER IS NEVER GETTING A GUARANTEED PERMANENT FIX FOR THIS PROBLEM. THIS BEGS THE OBVIOUS QUESTION, OF WHY IS THERE A DESIGNED MALFUNCTION THAT JEOPARDIZES SAFETY IN THIS MANNER? PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11149572November 5, 2018
STRUCTURE:BODY, FUEL/PROPULSION SYSTEM, SUSPENSION
EXTREME RUST ON UNDERCARRIAGE HAD BROKEN SUSPENSION, BRAKE LINES, FUEL LINES, FRAME INTEGRITY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11131653September 26, 2018
STRUCTURE:BODY
CRACKED DASH BY PASSENGER AIRBAG! IF I WAS TO GET IN AN ACCIDENT AND MY PASSENGER AIRBAG GOES OFF MY PASSENGER IS MOST LIKELY GOING TO BE HIT WITH CRACKED DASH PIECES AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129566September 14, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ED RINKE CHEVROLET BUICK GMC (LOCATED AT 26125 VAN DYKE AVE, CENTER LINE, MI) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128689September 11, 2018
UNKNOWN OR OTHER
DRIVER SIDE DOOR HANDLE QUIT WORKING,THIS IS A KNOWN ISSUE WITH THE GMC SIERRA 1500.I HAVE BEEN TO THE DEALER THINKING A QUICK AND CHEAP FIX,WAS FLOORED TO FIND OUT ON THAT YEAR AND MODEL IT WAS A COMMON OCCURRENCE, AND OUT OF POCKET WOULD COST $475.00 PARTS AND LABOR,THE PARTS MAN TOLD ME IT WAS A BAD DESIGN FLAW.I ASKED IF THERE WAS A RECALL ON THIS BECAUSE IT'S A SAFETY ISSUE,WAS TOLD NO.I GOT THIS TRUCK NEW AND AS TO DATE HAVE HAD TO REPLACE THE DASH,BECAUSE OF CRACKING AROUND AIRBAG,DONE UNDER WARRANTY,AND REPLACED OUTSIDE DOOR HANDLE ON RR DOOR,NOW THE DOOR WON'T OPEN FROM THE INSIDE ON DRIVERS DOOR.,UNLESS I ROLL DOWN WINDOW AND OPEN FROM OUTSIDE,MY TRUCK HAS 23,000 MILES ON IT.EVERYTHING STILL LOOKS NEW. I FEEL THIS IS AN ISSUE THAT GMC SHOULD ADDRESS,I WOULD PAY THE LABOR, IF THEY SUPPLY THE PART.THE WHOLE INTERIOR DOOR HAS TO BE REPLACED AS IT IS ONE UNIT.THIS IS UNFAIR TO CONSUMERS ,INSTALLING DEFFECTIVE PARTS, AND SHOULD BE REPLACED AT GMC'S EXPENSES,NOT THE CONSUMERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128694September 11, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2010 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. JIM HUDSON BUICK GMC (4035 KAISER HILL RD, COLUMBIA, SC 29203, (803) 720-9925) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121031August 20, 2018
AIR BAGS
"TAKATA RECALL"-SERVICE AIR BAG LIGHT STAYS ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115290August 2, 2018
SEAT BELTS
SEAT BELT RECEIVERS FAILING, REAR PASSENGER SIDE STOPPED LATCHING FIRST , REAR PASSENGER SIDE QUIT WORKING, AND NOW DRIVER SEATBELT RECEIVER WORKING INTERMETENTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111305July 14, 2018
UNKNOWN OR OTHER
LARGE CRACKS ON MY 2010 GMC SIERRA 1500 DENELI DASHBOARD. I NOTED TWO MAJOR CRACKS ON THE DASHBOARD, ONE TOUCHES THE PASSENGER SIDE AIRBAG AND THE OTHER MAJOR CRACK IS OVER THE DRIVER SIDE INSTRUMENT CONSOLE. I DID SOME RESEARCH AND CAME ACROSS AN INVESTIGATION ARTICLE FROM WMC ACTION NEWS 5, BY THE NEWS REPORTER ANDY WISE. THIS IS A VERY SERIOUS SAFETY CONCERN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11105064July 2, 2018
AIR BAGS, STRUCTURE:BODY, UNKNOWN OR OTHER
MY 2010 GMC SIERRA HAS 47,000 MILES ON IT, PRIMARILY SITS IN A TEMPERATURE CONTROLLED GARAGE, AND HAS 3 CRACKS IN THE DASH. TWO OF THE CRACKS HAPPNED WHILE SITTING STATIONARY IN THE GARAGE. TWO OF THE CRACKS ARE CONNECTED TO THE AIR BAG CREATING A HAZARD. GMC NOR THE DEALER WILL TAKE CARE OF THIS CONSIDERING A LOT OF COMPLAINTS BY OTHER OWNERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11094145May 16, 2018
AIR BAGS
TAKATA RECALL HAVE KNOWN THAT OUR TRUCK IS "UNSAFE" FOR ALMOST 2 YEARS AND REPEATEDLY GET TOLD NO FIX IS AVAILABLE YET. LOCAL NEWS REPORTS EVEN HAVE STORIES ABOUT CONSUMERS NOT HEEDING RECALLS....WE WOULD LOVE TO GET THIS FIXED, BUT IT IS UNACCEPTABLE THAT NOTHING IS AVAILABLE 2 YEARS LATER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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