GMC Sierra Complaints (2015)

916 consumer complaints on file.

#11196400April 15, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2015 GMC SIERRA 1500. WHILE BACKING OUT OF A PARKING SPACE, THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE DID NOT STOP. AS A RESULT, THE CONTACT STRUCK A PARKED VEHICLE. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE BRAKE VACUUM PUMP WAS DAMAGED AND NEEDED REPLACEMENT. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 48,499.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11195751April 12, 2019
UNKNOWN OR OTHER
A/C STARTED BLOWING HOT AIR. FOUND OUT THAT THE CONDENSER HAD A LEAK. AFTER DOING SOME RESEARCH I FOUND THAT THIS HAS BEEN A BIG PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195905April 12, 2019
SERVICE BRAKES
BRAKES FAILED. I WAS BACKING INTO MY GARAGE AND THE PEDAL BECAME REALLY HARD TO PUSH. I ALMOST DID NOT GET STOPPED BEFORE I HIT THE WALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194870April 9, 2019
SERVICE BRAKES
YESTERDAY AFTERNOON WHILE BACKING OUT OF PARKING SPOT, MY BRAKES BECAME UNRESPONSIVE. THE PEDAL WAS EXTREMELY HARD TO PRESS AND WOULD NOT STOP THE VEHICLE. THE RESULT WAS THE VEHICLE ROLLING DOWN AN INCLINED PARKING LOT AND HITTING ANOTHER VEHICLE. NORMAL BRAKING HAD RESUMED WHEN LEAVING THE ACCIDENT. THIS IS THE SECOND TIME FOR THE BRAKES TO BECOME UNRESPONSIVE AT LOW SPEEDS. APPROXIMATELY 1 MONTH AGO THE SAME SITUATION HAPPENED DRIVING THROUGH A PARKING LOT. BRAKES BECAME EXTREMELY FIRM AND UNABLE TO STOP THE VEHICLE. NO DAMAGE RESULTED FROM THAT INCIDENT. AFTER READING SEVERAL MESSAGE BOARDS, IT APPEARS TO BE A WIDESPREAD ISSUE WITH THIS VEHICLE THAT RESULTS IN REPLACEMENT OF MULTIPLE POWER BRAKING COMPONENTS. I CURRENTLY FEEL EXTREMELY FORTUNATE THAT MY BRAKES DID NOT FAIL 5 MINUTES EARLIER WHILE PICKING UP MY CHILD FROM SCHOOL.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11195036April 9, 2019
ENGINE
AIR CONDITIONING SYSTEM FAILURE. VEHICLE WAS TAKEN TO THE DEALERSHIP FOR OTHER RECALL RELATED SERVICE. I FURTHER REQUESTED THEY CHECK THE HVAC, AS IT STOPPED WORKING APPROXIMATELY 3 WEEKS AGO. I HAD IT RECHARGED ONCE, AND THE CHARGE FAILED TO HOLD. THE GMC DEALERSHIP IN MOBILE, AL EXPLAINED THEY HAVE RECEIVED A LARGE NUMBER OF COMPLAINTS ABOUT FAILURES OCCURRING TO THE AC SYSTEM. HE EXPLAINED IT CENTERS AROUND FAILURE OF A WELD IN THE COILS. HE STATED THE REPAIR COSTS APPROXIMATELY $1,300.00 AT THE DEALERSHIP...HE WAS DISCOUNTING THE COST TO $950.00 TO COMPETE WITH THE LOCAL VEHICLE AC SHOP WHICH CHARGES APPROX $800.00 FOR THE SAME SERVICE. HE ADVISED HE WAS NOT AWARE OF A RECALL FOR THE PROBLEM AND FURTHER ADVISED HE WAS SURPRISED GM HADN'T RECALLED, AS IT'S A KNOWN PROBLEM WITH THE SYSTEM. I AM FILING A FORMAL COMPLAINT IN HOPES OTHERS HAVE DONE THE SAME, AS GM SHOULD BE RESPONSIBLE FOR CORRECTING THIS FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193805April 4, 2019
SERVICE BRAKES
BRAKES FAILED TO RESER AT LOW SPEEDS, RESULTING IN NEAR COLLISION. BRAKE PEDAL BECAME STIFF AND UNRESPONSIVE. HAS ALSO HAPPENED PREVIOUSLY, WAS TOLD BRAKE VACUUM PUMP FAILURE IS THE CAUSE. WAS NOTIFIED THIS DOES NOT QUALIFY UNDER VEHICLE WARRANTY DESPITE READING OF MULTIPLE REPORTS OF FAILURE, TECHNICAL BULLETIN RELEASE, AND IMMEDIATE SAFETY ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193048April 1, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2015 GMC SIERRA 1500. WHILE DRIVING 1-10 MPH, THE BRAKE PEDAL WAS DIFFICULT TO DEPRESS AND FAILED TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192433March 29, 2019
UNKNOWN OR OTHER
CASE 3:18-CV-00096 BILLY FRANK AND JOHN O'BRIEN, ON BEHALF OF THEMSELVES AND ALL OTHERS SIMILARLY SITUATED. THIS OUTLINES THE ISSUE IN DETAIL. HTTPS://WWW.LIEFFCABRASER.COM/PDF/GM_AC_SYSTEM_COMPLAINT.PDF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192191March 28, 2019
SERVICE BRAKES
VEHICLE'S BRAKES BECOME STIFF AT LOW RPM CAUSING DIFFICULTIES STOPPING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192311March 28, 2019
SERVICE BRAKES
BACKING UP THE TRUCK THE BRAKE PEDAL BECAME HARD AND THE TRUCK WOULD NOT STOP LIKE I LOST POWER I ALMOST HIT MY DOG AND THE GARAGE IT WAS VERY SCARY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192072March 27, 2019
SERVICE BRAKES
ON SEVERAL OCCASIONS SLOW DRIVING IN PARKING LOTS I HAVE LOST POWER ASSIST BRAKING AND ALMOST HIT A CAR PARKED IN THE SPOT IN FRONT OF ME. I HAVE READ ONLINE ABOUT THE ISSUE WITH THE BRAKE VACUUM PUMP AND AM THINKING THAT IS MY ISSUE. MY BRAKE PEDAL AFTER A FEW PUMPS WILL GET SUPER STIFF. ON EVERY OCCASION THAT THIS HAPPENED IT WAS SLOW MOVING ADJUSTING INTO A PARKING SPOT AND HAD PUMPED THE BRAKES SEVERAL TIMES. THE PEDAL THEN BECOMES STILL AND PUSHING THE BRAKE PEDAL DOES NOT GET THE BRAKING POWER AS EXPECTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191657March 26, 2019
SERVICE BRAKES
WHILE DRIVING AT SLOW SPEEDS IF YOU TAP THE BRAKE PEDAL IT WON'T DEPRESS AND THE TRUCK WILL KEEP ROLLING. THIS HAPPENS WHEN I'M TRYING TO PARK USUALLY. I WAS BACKING IN MY DRIVEWAY AND IT DIDN'T STOP AFTER TAPING THE BRAKE PEDAL 3 TIMES. I HIT THE TELEPHONE POLE WITH REAR BUMPER WHICH BENT THE BODY OF THE LEFT REAR FENDER ENOUGH TO CAUSE THE TAILGATE TO NOT OPEN. MY GMC DEALER REPLACED THE FAULTY BOOSTER PUMP FOR $1029.35 AND I HAD TO RENT A CAR FOR 2 DAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191346March 25, 2019
STRUCTURE:BODY
THE PAINT ON MY 2015 GMC SIERRA IS BUBBLING AND PEELING. AFTER MUCH RESEARCH I FOUND THAT THIS A CONSISTENT DEFECT ON MY YEAR VEHICLE. I CONTACTED GMC AND MY DEALER THORSON GMC IN PASADENA CALIFORNIA. THE SERVICE MANAGER AT THORSON GMC DON SCHWARTZ HAD HIS BODY SHOP LOOK AT THE PAINT ON MY TRUCK AND HIS RESPONSE TO ME WAS THAT THE PAINT ON THE CHIPPING AREAS ON MY TRUCK, BOTH REAR DOORS AND THE ROOF, WAS EXTREMELY THIN AND THAT HE WOULD TRY TO GET GMC TO REPAINT MY DOORS AND ROOF AT THEIR EXPENSE. TWO WEEKS LATER MR. SCHWARTZ CALLS ME BACK AND TELLS ME THAT GMC IS ONLY WILLING TO PAY 40% OF A $5000 PAINT REPAIR AND THAT I WOULD HAVE TO PAY $3140 IF I WANTED MY CHIPS REPAIRED. I FEEL THAT THIS IS RIDICULOUS TO HAVE TO PAY FOR AN OBVIOUS FACTORY DEFECT. ADDITIONALLY I REALLY FEEL FOR THE THOUSANDS OF PEOPLE FACING THE SAME PROBLEM BECAUSE GM DIDN'T PAINT THEIR VEHICLES CORRECTLY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190513March 21, 2019
SERVICE BRAKES
BRAKE VACUUM PUMP BOOSTER. FIRST STARTED WHEN DRIVING UNDER 5 MPH. THE BRAKES WERE HARD TO PUSH DOWN AND WOULD NOT STOP THE TRUCK PROPERLY. DID THIS FOR APPROXIMATELY 3 MONTHS. THEN DRIVING GETTING OFF THE INTERSTATE AND APPLIED BRAKES GOING 60 MPH THE BRAKES WOULD NOT WORK. COULD BARLEY STOP. SAME ISSUE HAS WHEN DRIVING SLOW. NOW THE BRAKES WILL NOT WORK AT ANY SPEED. THEY TRUCK IS UNDRIVABLE UNTIL IT GETS FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11189741March 18, 2019
UNKNOWN OR OTHER
THIS TRUCK HAS HAD PROBLEMS WITH WATER GETTING INTO IT DURING HEAVY RAIN SINCE BOUGHT NEW. IT SEEMS TO OCCUR AT THE FRONT DOOR AREA NEAR THE WINDSHIELD. WHEN THE TRUCK IS OUTSIDE IN THE RAIN, THERE WILL BE WATER SOAKING ALL THE FLOOR BOARDS. THIS HAS LED TO STINKING ISSUES AND MOLD/MILDEW. THEY HAVE REFUSED TO FIX IT BECAUSE IT HASN'T BEEN RECALLED. IT HAS BEEN GETTING WORSE AND THE LAST VERY HEAVY DOWNPOUR WE HAD, THE FLOORBOARDS AND WINDSHIELD WERE FROZEN. THIS IS A $60,000 PLUS TRUCK. THIS IS RIDICULOUS THAT WE HAVE TO KEEP IT COVERED OR IN A CARPORT FOR FEAR OF WATER SEEPING INTO IT. THE VEHICLE IS PARKED IN HEAVY RAIN WHEN THIS HAPPENS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11187049March 15, 2019
ELECTRICAL SYSTEM
POWER LOCKS NOT LOCKING ALL DOORS. COULD BE A PROBLEM WITH A CAR JACKING OR CHILD PROOF LOCKS. ON MY 3 LOCK ALREADY 42000 MILES. I DON'T FEEL SAFE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186039March 12, 2019
EXTERIOR LIGHTING
2015 GMC SIERRA SLE / 60K MILES / PROJECTOR HEADLIGHTS...NUMEROUS COMPLAINTS FROM NUMEROUS OTHERS, I'M IN THE SAME BOAT. ILLUMINATION IN GENERAL, DRIVING IN RURAL AREAS, DRIVING IN INCLEMENT WEATHER, MAKING TURNS (SIDE STREETS), ETC., IS HORRIBLE, UNSAFE, NERVE-RACKING AND TROUBLESOME. SURE, THE HEADLIGHTS LOOK SNAZZY, BUT PERFORM ABOUT AS WELL AS MY LAWN TRACTOR'S HEADLIGHTS. I SEE THERE'S A TSB REGARDING THE SITUATION AND, MUCH TO MY DISMAY, I HAVE TO PAY FOR SAID PARTS/LABOR TO CORRECT AN OBVIOUS DESIGN FLAW/SNAFU. AM I CRAZY FOR THINKING THIS IS UNACCEPTABLE? EVEN MORE SHOCKING, IT APPEARS THE BCM REPROGRAMMING (MARGINAL RESULTS) AND LAMP REPLACEMENT IS PROBLEMATIC (INCREASED VOLTAGE TO A BULB/LAMP SHORTENS ITS LIFE CONSIDERABLY). A VEHICLE THAT COSTS 30-40-50K SHOULD NOT HAVE GARBAGE TECHNOLOGY. ON THE PLUS SIDE, AT 48 YEARS YOUNG, MY VISION REMAINS 20/20 AND I DO NOT REQUIRE VISION CORRECTION. THE WIFE, MY 2 KIDS (OF DRIVING AGE) AND MY NEIGHBOR CONCUR - THESE HEADLIGHTS SUCK. I LOVE EVERYTHING ELSE ABOUT THE VEHICLE, BUT IT LOOKS LIKE INSTEAD OF SPENDING $200 FOR THE TSB, I'LL TRY MY LUCK WITH AFTERMARKET REPLACEMENTS FOR $300. VIA MULTIPLE ONLINE VEHICLE FORUMS, MOST WHO'VE GONE THE ROUTE OF TSB ARE MARGINALLY IMPRESSED AND EVERYONE ELECTING TO GO WITH AFTERMARKET IS COMPLETELY SATISFIED...THAT ALONE SHINES A SPOTLIGHT ON THE LACK OF VISIBILITY BOTH THE NHTSA AND GM ARE PROVIDING THE CONSUMER. MAYBE INSTEAD OF PAYING SUITS MILLIONS PER YEAR TO PRODUCE SUBPAR VEHICLES, GM SHOULD DO THE RIGHT THING AND FOCUS ON WHAT MATTERS MOST -- THE PAYING CUSTOMER. YEAH, WE HAVE A BETTER SHOT WITH THE NHTSA HOLDING GM ACCOUNTABLE AND FORCE THEM INTO A RECALL (CORRECTING THE PROBLEM PROPERLY, NOT A WILLY NILLY REPROGRAM AND BULB REPLACEMENT).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186215March 12, 2019
SERVICE BRAKES
VERY DIFFICULT TO STOP THE TRUCK WHILE GOING AT A LOW RATE OF SPEED 5 TO 10 MPH. HAD TO FORCEFULLY APPLY PRESSURE TO THE BRAKE PEDAL TO GET IT TO STOP STILL REQUIRED MORE STOPPING DISTANCE. BRAKES DID NOT BECOME FULLY FUNCTIONAL UNTIL AFTER PLACING THE VEHICLE IN PARK AND SHUTTING THE VEHICLE DOWN WAITING FOR APPROXIMATELY 15 MINUTES. RESTARTED THE VEHICLE AND BRAKE WERE FUNCTIONING PROPERLY. THIS EVENT OCCURED AT APPROXIMATELY 46,000 MILES ON THE VEHICLE. FOLLOWING DAY BROUGHT THE TRUCK INTO THE LOCAL GMC DEALER AND VERIFIED THAT THE TRUCK HAS A BRAKING PROBLEM FOUND A LEAKING BRAKE BOOSTER AND MASTER CYLINDER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186319March 12, 2019
SERVICE BRAKES
AT LOW SPEED AND ON A NUMBER OF OCCASIONS, THE BRAKES HAVE SEEMED TO LOSE POWER AND IT REQUIRED A LOT OF BRAKE PRESSURE TO STOP THE VEHICLE AND AVOID HITTING ANOTHER VEHICLE, MY GARAGE, ETC. IT HAD BEEN HAPPENING INTERMITTENTLY OVER THE PAST MONTH OR SO. WENT IN TO THE DEALER AND THEY REPLACED THE VACUUM PUMP AT A COST OF APPROX $600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185748March 11, 2019
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE BULBS IN THE TAIL LIGHTS CORRODE IN PLACE DUE TO EXCESS ROAD GRIME (SALT, SAND, ETC.) BEING SPLASHED UP ON THEM. THIS CAUSES THEM TO BURN OUT PREMATURELY AND REMOVAL IS IMPOSSIBLE DUE TO THE CORROSION OF THE BULB INTO THE SOCKET. THIS RESULTS IN HAVING TO REPLACE THE ENTIRE WIRING HARNESS. ACCORDING TO MY LOCAL GMC DEALERSHIP (WEST HERR), THIS IS A COMMON PROBLEM THAT GM ISN'T COVERING. SO, I HAD TO PAY FOR A NEW WIRING HARNESS OUT OF POCKET IN ORDER TO REPLACE ONE OF THE TAIL LIGHT BULBS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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