GMC Sierra Complaints (2021)

671 consumer complaints on file.

#11637133January 20, 2025
POWER TRAIN
The control valve system on my 2021 gmc has malfunctioned and this is the second time, currently sitting at Nelson GM Dealer in Fergus Falls MN. I have to drive back to TN as thats where I live and the mechanic said this issue will happen again. This vehicle hasn't had recalls but I believe it was missed since this is the second time with this same issue. This is a GM wide issue as I have researched.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636911January 19, 2025
ENGINE
at 8500 miles the engine had lifter go out while I was driving down the highway cause to truck to vibrate and becoming on unsteady causing me to pull over in the middle of traffic. later at 36500 miles it had another lifter go out this time I was driving home at a slower speed but still cause me to have to pull over vert fast as the vehicle became unsteady and vibrated causing all the alarm to come on. Both times the truck was fixed under warranty nut they replaced it with the same parts that are causing the problems. Soon my truck will be off warranty and this will come out of my pocket.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636930January 19, 2025
ENGINE
I purchased this vehicle new in 2021. It is an Ultimate Denali trim level with a 6.2 engine. Within the first year, the driver's side head on the engine had a massive failure with only 7,000 miles. I started up the vehicle and was parked idling briefly when several light came on along with a rough idle and some exhaust smoke. I contacted On Star, who could not diagnose the problem. The vehicle was disabled and ended up being towed to the dealer, where it was being repaired for 10 days. The lifters, valves and push rods were replace. The mechanic admitted there was an internal GM problem with the 6.2 engine. I asked for the same repair be made on the passenger side head. The GM dealer refused, knowing of the faulty factory installed parts. The polished tailpipe tips were not replace and were stained by the black exhaust. They are still stained this day. I purchased this vehicle for my retirement to tow my RV. Now, I have been reluctant to travel because of the other head letting go on me somewhere out west, operating under a work load. I know of two other people who purchased new GM vehicles with the 6.2 engine, who experienced the same failure, with around the same mileage on their vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636975January 19, 2025
ENGINE
Engine failed due to a loss of oil pressure. Rod bearing failed which cause metal to be dispersed throughout the engine causing the engine to seize from a sudden loss of oil pressure from oil pump failure. Engine was replaced in June 2024 failure happened in May 2024. While driving a system message came on DIC that stated pull over immediately to prevent engine damage and no oil pressure. I was driving uphill with cars on my right in the #2 lane. Engine shut off before I could pull over resulting in decreased braking power and a lack of steering. I almost hit 2 vehicles trying to pull over to get my family to safety on the right hand shoulder. I couldn’t pull over to the left hand shoulder as there was a guardrail in the way. When I got my vehicle pulled over the only thing that stopped my vehicle from going over the cliff was a bunch of wood chips on the right hand shoulder. From the time the warning lights came on to the time the engine shut off and seized was maybe 5 seconds. It took 31 days to replace the engine and the dealership did an inspection on the engine. There was absolutely no warning there was any problems until the lights came on. My wife and [XXX] and [XXX] were in the vehicle at the time this happened. It was so dangerous where we broke down California Highway Patrol stayed behind my vehicle with its lights on. It was also a fire hazard with the exhaust sitting on the dry bark. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636808January 18, 2025
POWER TRAIN
Transmission had to be replaced from the dealership. Hard shifting dealership said truck was 23 days out of warranty. I couldn’t get into the dealership that truck was purchased from for 3 weeks. Had to go to the Jeff Gordon dealership, which is Chevrolet. And I had to replace the transmission.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636842January 18, 2025
ENGINE, POWER TRAIN
L87 engine problems. I have had failed lifters, on top of transmission issues and a current oil consumption issue where I have to add two quarts of oil (sometimes more) without any indication of low oil. I took my vehicle into the local dealership and the technician asked if I had gotten any low oil indicator and I stated no. He proceeded to tell me it had little to no oil in it. Imagine this at highway speeds and sudden engine seizure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636307January 16, 2025
POWER TRAIN
Transmission has a hard shift when coming out of each gear. 2nd to 1st shifts hard and jolts entire vehicle a head. Feels like a slip or difficulty in shift.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633825January 3, 2025
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
Headlights and turn signals failed. Flickering of various lights (Daytime running lamp, low beam, high beam, turn signals) followed by total failure. 3700 dollar repair at dealer to replace both headlamp assemblies. Barely over miles of warranty, but still in the 3 year warranty time period. Not having forward lighting is of course a major safety issue. Vehicle should be recalled. Many others are having the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633210December 30, 2024
ELECTRICAL SYSTEM
my truck keeps having this same issue since [XXX], always take it to team Gillman second august 26 same reason they replaced the battery but is a manufacturing defect while i am driving stops out of sudden AND THIS IS THE THIRD TIME THEY SUPPOSED TO CALL ME I HAVENT RECEIVE NO CALL IS AT TEAM GILLMAN SAME REASON ONLY HAS 18000 MILES MY NAME IS [XXX] CELL [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632607December 27, 2024
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
The contact owns a 2021 GMC Sierra 1500. The contact stated while driving at various speeds, the tailgate opened unintendedly. No warning light was illuminated. The vehicle was taken to the dealer but was not diagnosed or repaired. The dealer informed the contact that the VIN was not included in GM Campaign Number: N232426401. The manufacturer was not notified of the failure. The failure mileage was approximately 57,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631966December 21, 2024
POWER TRAIN, ENGINE, SERVICE BRAKES
I received a notice of a recall for a known problem with GMC transmissions. it is very well known that these transmissions lock up and cause problems with braking and can cause the vehicle to slide off the road when the tires lock up. it also causes hard shifting, which I have experienced. GMC said they will not fix the transmission, they instead will add a device to monitor the transmission, so when the transmission locks up and causes an accident, it will let me know that it was the transmissions fault!!! How is this legal? they will let me know that their transmission caused the accident after the fact? why not fix it? typical of government to do nothing about safety... and instead make laws that allow big corporations and government to make money off of peoples deaths!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631857December 20, 2024
POWER TRAIN
The contact owns a 2021 GMC Sierra 1500. The contact stated while driving at various speeds and downshifting, the rear wheels locked up with the parking brake warning light flashed on the instrument panel. The vehicle would resume normal operation soon after the failure. The vehicle was taken to a dealer where the contact was informed that there was a pending NHTSA Campaign Number: 24V797000 (Power Train) on the vehicle for the failure. The contact was informed that there was a temporary fix on the vehicle to repair the defect. After the temporary fix was performed, the contact experienced the failure twice within a week. The contact received a call that the permanent fix was available; however, soon after the repair was performed, the failure immediately occurred upon leaving the dealer. The manufacturer was notified of the failure, and the contact was informed that he would receive a callback. The vehicle was not repaired. The failure mileage was approximately 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631610December 19, 2024
POWER TRAIN, ENGINE
The contact owns a 2021 GMC Sierra 2500. The contact stated while driving 40-55 MPH, the vehicle started losing motive power. The contact stated while pulling into a nearby independent mechanic shop, the vehicle started jerking significantly and stalled midway. The check engine warning light was illuminated. The mechanic diagnosed the vehicle with transmission failure. The vehicle was towed to the residence. The local dealer and several unknown dealers were notified of the failure and informed the contact that the transmission assembly was not available and could not be ordered. The vehicle was towed to CJ's Transmission, where the transmission was taken apart. The mechanic determined that the transmission needed to be replaced. The vehicle was being repaired with a rebuilt transmission. The contact received notification of NHTSA Campaign Number: 24V797000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and offered a modest monetary compensation for the repair. The failure mileage was approximately 134,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631416December 18, 2024
LATCHES/LOCKS/LINKAGES
The contact owns a 2021 GMC Sierra 1500. The contact stated while driving 40 MPH, the message that the tailgate was opened was displayed, and the contact became aware that the tailgate had opened. The contact pulled over to the right side of the road to close the tailgate. The vehicle was not taken to an independent mechanic or dealer to be diagnosed or repaired. The contact stated that the VIN was not included in NHTSA Campaign Number: 24V060000 (LATCHES/LOCKS/LINKAGES). The manufacturer was notified of the failure and opened a case and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 41,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630867December 16, 2024
POWER TRAIN
The contact owns a 2021 GMC Sierra 1500. The contact received notification of NHTSA Campaign Number: 24V797000 (POWER TRAIN); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the transmission was shifting hard while driving. The local dealer was notified of the failure. The cause of the failure was not yet determined. The manufacturer was not made aware of the issue. The failure mileage was 120,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630356December 12, 2024
POWER TRAIN
transmission has a shudder when accelerating and after shifting through all gears (8speed) during cruise mode when going on an incline as in overpass it starts to shudder and seems like it is trying to find the right gear to go into .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628813December 4, 2024
SERVICE BRAKES
Seems to be a known problem according to a google search but brake fluid leaking from brake pedal onto drivers floor mat. Seems to be a bad brake booster according to google and happening for some at a few weeks to a couple months old in the newer ones. I noticed first on my truck around 58,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628909December 4, 2024
ENGINE
The engine blew up at 67,000 mile while driving down the road. Not sure what happened but there was no warning signs at all. The dealership said they couldn’t know for sure what happened but most likely the oil pump went bad. I have spoken with a few people that have had this same problem with the 6.2 liter engine. It needs to be looked into because this could have caused a major accident on the highway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628321December 2, 2024
SUSPENSION, STEERING
Front upper control arm ball joint separated from socket.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627389November 26, 2024
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
On 11/21/24 noticed passenger headlight day light running light flickering. On 11/22/24 right turn indicator intermittent fast blink, dash message stated turn indicator failure. Once home, inspected passenger headlight assembly. Found DRL, turn signal, and low and high beam head lights were inoperative. On 11/25/24 went to GMC dealer/service. Staff seemed aware of issues and stated they are common, that they carry the $1,400 sealed assebly in stock. Vehicle is 4 months over warranty, but only has 29,000 miles. There is no visible damage to the assembly, but there is visible condensation inside the lens. GM has a published service bulletin, 01-08-42-001P, that specifically addresses this issue for my vehicle. The earliest date the issue could be diagnosed/service date is 12/10/24. A complete failure of this non-servicable headlight assembly is an absolute safety issue. Decreased daytime visability with the loss of one of two Daytime Running Lights, the lose of the front turn indicator to alert other drivers of my intentions, the lose of a set of low and high beam headlights. As mentioned, there assembies are a sealed LED light assembly. If any one of these lights fail, the only remedy is the replacement of the entire unit with a $1,400 part. GM has had multiple recalls of this same issue among their vehicle, but continues to produce the same failing pieces.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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