GMC Sierra Complaints (2017)

481 consumer complaints on file.

#11186133March 12, 2019
POWER TRAIN
TRANSMISSION SHIFT FROM 1ST GEAR. THERE IS A PROBLEM IN THE GEAR SHIFT FROM 1ST TO 2ND IT SLAMS THE TRANSMISSION WHEN YOU STOP AND START. THERE IS A HEATER IN THE TRANSMISSION THAT PUTS EXTRA DEGRADATION ON THE OIL CAUSING IT TO NEED REPLACEMENT VERY EARLY. DEALER KNOWS OF THE ISSUE BUT HAS NO FIX FOR IT ONLY STATED THEY NOTED THE FILE IN CASE IT FAILS. UNACCEPATABLE FOR A 55,000. PLEASE LOOK INTO THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185586March 9, 2019
ENGINE
THE VEHICLE WAS PURCHASED IN JANUARY 2017, SINCE THE PURCHASE OF THE VEHICLE, I HAVE HAD THE TRUCK IN THE SHOP ON 6 OCCASIONS. THE VEHICLE HAS HAD 5 INJECTORS REPLACED AND THE UPPER OIL PAN GASKET HAS BEEN REPLACED TWICE. GMC IS STALLING ME AND NOT WANTING TO PURCHASE THE VEHICLE BACK UNDER THE BUY BACK PROGRAM COMMONLY CALLED THE LEMON LAW. THE VEHICLE HAS AN EXTENDED WARRANTY AND I HAVE BEEN CHARGED A CO-PAY WITH THE REPAIRS ON THE VEHICLE. THE ISSUES STARTED AFTER THE 30000 MILE SERVICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184959March 7, 2019
SERVICE BRAKES
FAULTY BRAKE VACUUM PUMP LEADING TO REDUCED BRAKING FORCE UNDER REPEATED USE OR IN A PANNIC SITUATION LEADING TO A COLLISION. I HIT A DEER BECAUSE I WAS UNABLE STOP OR SUFFICIENTLY SLOW DOWN TO AVOID HITTING IT. I NOTICED REDUCED BRAKING FORCE AND A HARD BRAKE PEDAL. I HAVE READ OF SEVERAL REPORTS ON THE INTERNET INVOLVING THIS ISSUE
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11176504February 12, 2019
ELECTRICAL SYSTEM
I REMOTE STARTED THE VEHICLE TO ALLOW IT TO WARM UP. THE REAR WINDOW DEFROSTER AUTOMATICALLY TURNED ON. AFTER A FEW MINUTES, I GOT INTO THE VEHICLE AND NOTICED A BURNING SMELL AS WELL AS SMOKE COMING OUT OF THE SQUARE CONTROL UNIT ON THE REAR SLIDING WINDOW. QUICKLY, I SHUT OFF THE VEHICLE IN CASE THERE WOULD BE A FIRE. AFTER DOING SOME RESEARCH, I NOTICED THAT THERE HAVE BEEN SEVERAL SIMILAR COMPLAINTS. OTHER PEOPLE HAVE REPORTED THAT THEY NOTICED REAR DEFROSTER WIRES GLOWING AND MELTING TRIM WHILE OTHER HAVE REPORTED SMOKE AND SUBSEQUENT SHATTERING OF THE REAR WINDOW. THIS HAPPENED ABOUT ONE MONTH AGO (I DO NOT HAVE THE EXACT DATE).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176530February 12, 2019
POWER TRAIN
VEHICLE WAS PARKED ON ICY DRIVEWAY (5 DEGREE ANGLE). IN PARK. VEHICLE WAS FOUND AT THE BOTTOM OF DRIVEWAY AGAINST A TREE. THE WHEELS WERE TURNING AND NOT SKIDDING AS PROVEN BY TREADS IN THE SNOW. I BELIEVE ONE OF THE REAR TIRES MAY HAVE SLIPPED AND SOMEHOW THE OPPOSITE DISENGAGED AND ALLOWED IT TO CONTINUE BACKWARDS. THIS HAPPENED WITH MY 2002 GMC SIERRA. THE EXPLANATION I WAS GIVEN IS THE DIFFERENTIAL SENSES A SLIP AND THE OTHER SIDE ENGAGES ALLOWING IT TO TURN BUT IF THERE IS A SLOPE THE VEHICLE WEIGHT ALLOWS IT TO KEEP ROLLING DOWN HILL. IF SOMEONE IS BEHIND THE VEHICLE THEY COULD BE INJURED OR PINNED BETWEEN ANOTHER OBJECT. YOU CAN PARK ONE ON AN ICY DRIVE AND NUDGE IT AND IT WILL BEGIN ROLLING BACKWARDS. THERE SHOULD BE A PRONOUNCED WARNING OF THIS OR AN ENGINEERING SOLUTION
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11174762February 6, 2019
TIRES
TL* THE CONTACT OWNS A 2017 GMC SIERRA 1500 EQUIPPED WITH BRIDGESTONE DUELER 684 TIRES, SIZE: 255/70/17 (NA). THE CONTACT TOOK THE VEHICLE TO BE SERVICED AND WAS INFORMED THAT THE TIRES WERE PEELING, CRACKING, AND NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO FIRESTONE COMPLETE AUTO CARE (LOCATED AT 4835 LANKERSHIM BLVD, NORTH HOLLYWOOD, CA 91601, (818) 824-5973) WHERE IT WAS DIAGNOSED THAT THE TIRES WERE SAFE. THE TIRES WERE NOT REPLACED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO FIRESTONE. THE APPROXIMATE TIRE AND VEHICLE FAILURE MILEAGE WAS 13,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174364February 4, 2019
POWER TRAIN
TRUCK LAGS POWER WHEN PRESSING THE GAS PEDAL AT TIMES AFTER PUTTING TRANSMISSION INTO DRIVE FROM REVERSE. TRANSMISSION SHIFTS HARD INTO AND OUT OF FIRST GEAR AND AT TIMES FEELS LIKE IT IS SKIPPING 2ND GEAR DURING A DOWNSHIFT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172529January 28, 2019
SERVICE BRAKES
WAS DRIVING MY 2017 GMC SIERRA WITH MY WIFE AND YOUNG SON. I WENT TO STOP AT A RED LIGHT AND HAD NO BRAKES. THE BRAKE WAS VERY HARD TO PUSH AND MADE A FUNNY CLICKING NOISE WHEN I SHOVED IT TO THE FLOOR. I WAS BARELY ABLE TO AVOID A COLLISION AND PULL INTO A PARKING LOT. I NOTICED THEN, THAT THE SERVICE BRAKE ASSIST LIGHT WAS ON. THE TRUCK GAVE NO PRIOR WARNING THAT ANYTHING WAS WRONG. THIS WAS A VERY SCARY SITUATION THAT COULD HAVE RESULTED IN A TERRIBLE ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171272January 21, 2019
SERVICE BRAKES
BREAKS HAVE OUT AT 36.5K MILES. VACUUM TO BREAK LINE MESSED UP. WAS IN BUSY TRAFFIC GOING 50-60MPH. TRAFFIC SLOWED DOWN BUT TRUCK WOULD NOT BREAK. VERY VERY SCARY SITUATION. GMC DEALERSHIP KNEW EXACTLY WHAT THE ISSUE WAS OVER THE PHONE. TOOK IT TO THEM AND CAR WAS OUT OF WARRANTY BY 500 MILES. 800$ OUT OF POCKET AND TOOK THEM 10 SECONDS TO IDENTIFY ONCE THE VEHICLE WAS AT THE DEALERSHIP. SEEMS LIKE THEY KNOW THE ISSUE VERY WELL
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11166335January 10, 2019
POWER TRAIN
TRANSMISSION HAS SURGING AND HESITATION. DEALER CANNOT FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162305December 18, 2018
POWER TRAIN
I HAVE HAD SEVERAL INSTANCES WHERE YOU PUSH THE ACCELERATOR AND YOU START TO GO AND THEN IT JUST STOPS MOVING LIKE THE TRANSMISSION HAS DISENGAGED. STARTED TO TURN INTO ONCOMING TRAFFIC THIS MORNING AND HAD TO STOP AS AS IT DID THIS AND I WAS GOING TO GET HIT!!! IT DOES IT A LOT, FIRST TIME I WOULD HAVE BEEN HIT!!! GM SAYS THEY KNOW IT'S A PROBLEM, AT SHOP NOW AGAIN FOR IT! GOING TO GET SOMEONE KILLED!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162357December 18, 2018
SERVICE BRAKES, POWER TRAIN
I HAD THE ROTORS REPLACED ON MY NEW TRUCK AT 6000 MILES AND PAID FOR REPAIRS OUT OF POCKET. I CONTINUED TO HEAR BRAKE NOISE. ON MY WAY TO THE DEALERSHIP ON THE WEEKEND I WAS SCHEDULED TO HAVE THE BRAKE NOISE INVESTIGATED AND TO HAVE AN OIL CHANGE DONE, I HAD CATASTROPHIC BRAKE FAILURE. A VEHICLE IN FRONT OF ME MADE A LANE CHANGE INTO MY LANE AND THEN SLAMMED ON THE BRAKES IN FRONT OF MY VEHICLE AT A GREEN LIGHT COMING TO A COMPLETE STOP FROM 40 MPH TO 0 IN THE MIDDLE OF THE INTERSECTION. A CAR HAD PULLED OUT IN FRONT OF HIM CHANGING LANES FROM THE LEFT LANE TO RIGHT. I MASHED THE BRAKE PEDAL TO STOP IMMEDIATELY AND MY BRAKES WENT SOFT AND TO THE FLOOR ON THE SECOND PUSH. WHEN I WASN'T STOPPING. I SLAMMED MY EMERGENCY BRAKE WITH MY LEFT FOOT AND INJURED A FEW TOES ON MY LEFT FOOT TRYING TO STOP BEFORE MY VEHICLE. MY VEHICLE DID NOT COME TO A COMPLETE STOP. INSTEAD, MY VEHICLE SKIDDED AND LIGHTLY TAPPED THE VEHICLE IN FRONT OF ME DOING MINOR BUMPER DAMAGE TO BOTH OF OUR VEHICLES. HOWEVER THERE WAS A TOYOTA TRUCK BEHIND ME, AND STRUCK MY VEHICLE DIRECTLY WHILE I WAS AT A STAND STILL, WHILE THE DRIVER WAS DOING OVER 70 MPH WHEN HE COLLIDED WITH MY SIERRA. MY SIERRA HAS THE PIN OR PART OF THE CALIPER THAT MOVES THE BRAKE PADS, COMPLETELY PUSHED THE PISTON INTO THE ROTOR. THE VEHICLE HAS HAD BRAKE ISSUES SINCE I PAID TO HAVE THE BRAKES AND ROTORS REPLACED AT 6000 MILES. I HAVE RECORDS OF THE INCIDENT AND THE BRAKE FAILURE FROM A MECHANIC AND AUTO BODY SHOP DOCUMENTING THE COMPLETE FAILURE OF THE BRAKES. DIRECTLY AFTER THE BRAKES WERE REPLACED WITHIN ANOTHER 8000 MILES THE BRAKE BOOSTER ON THE VEHICLE WENT BAD AND WAS REPLACED AS WELL.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11161026December 12, 2018
SERVICE BRAKES
'TAKATA RECALL' DRIVING THE TRUCK TO THE STORE, WHEN I WAS PARKING THE BRAKE PEDAL GOT EXTREMELY HARD, LOST ALL BRAKE FUNCTIONS. IMMEDIATELY TOOK THE TRUCK (2017 GMC SIERRA 1500) TO THE DEALERSHIP THEY TOLD ME IT WAS THE VACUUM PUMP AND BELT. HAD IT REPLACED UNDER THE WARRANTY ON NO ADDITIONAL COST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156628December 6, 2018
ENGINE, POWER TRAIN, SUSPENSION
1. THE TRANSMISSION SHIFTS EXTREMELY ROUGH FROM 1ST TO 2ND GEAR IN PARKING LOTS AT A SLOW SPEED AND ON NORMAL HIGHWAY OR STREET DRIVING AND EXPERIENCES THE SAME THING WHILE SLOWING DOWN TO STOP 2. THE ENGINE HAS RECENTLY BEEN HAVING A AWKWARD SHAKE TO IT WHILE IN IDEAL AFTER IT HAS BEEN RUNNING AND WARM 3. WHILE BACKING UP AND TURNING THE WHEEL, THE FRONT SUSPENSION WILL LET OUT A LOUD CLUNK SOUND AND THE SOUND WILL RETURN WHEN TURNING THE WHEELS BACK FORWARD AFTER PUTTING IT INTO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154567November 28, 2018
ELECTRICAL SYSTEM
WHEN REVERSE IS ACTIVATED AT NIGHT, THE BACKUP CAMERA COMES ON AT FULL BRIGHTNESS AND IS NOT DIMMABLE. THE BRIGHT SCREEN PREVENTS VIEW OF THE PASSENGER SIDE MIRROR AND SIGNIFICANTLY REDUCES VISIBILITY IN THE DRIVER SIDE MIRROR WHILE REVERSING. THE SCREEN CANNOT BE DEACTIVATED AND BLINDS THE DRIVER. THIS IS AN ONGOING ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154386November 27, 2018
SERVICE BRAKES
AFTER EXITING I285 NORTH OF ATLANTA ONTO THE ASHFORD DUNWOODY EXIT, MY BREAKS STOPPED WORKING AND THE PEDAL WOULD NOT PRESS DOWN. I WAS IN MOTION AT THE TIME AND HAPPENED TO BE MOVING UP AN INCLINE. I HAD TO DOWN SHIFT FROM DRIVE INTO A LOWER GEAR AND USE THE EMERGENCY BREAK TO AVOID A COLLISION WITH THE CAR IN FRONT OF ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154030November 26, 2018
SERVICE BRAKES
WHILE DRIVING ON THE HIGHWAY AT 70MPH, A SERVICE BRAKE ASSISTANT WARNING CAME ON. THE BRAKES AT THAT POINT WERE EXTREMELY DIFFICULT TO USE AND THERE WAS NO WAY FOR A QUICK STOP. WAS ABLE TO GET TO A DEALERSHIP WHERE THEY HAD TO REPLACE THE MASTER CYLINDER, THE BOOSTER PUMP, VACUUM PUMP AND TUBING. COST FOR THE REPAIR WAS OVER $1,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153402November 23, 2018
SERVICE BRAKES
VACUUM PUMP ISSUE WITH GMC SIERRA - I NOTICED A PROBLEM BRAKING MY PICKUP, SPONGY BRAKES, HARD STOPPING. I TOOK IT TO MY LOCAL CHEVY DEALER (PORTSMOUTH CHEVROLET, PORTSMOUTH, NH). THEY DIAGNOSED IT AS A PROBLEM WITH THE VACUUM PUMP AND REPLACED THE PUMP UNDER WARRANTY. I WANTED TO ALERT YOU BECAUSE I SAW A NOTICE ON FOX NEWS THIS EVENING ABOUT YOUR INVESTIGATION OF THE PROBLEM WITH EARLIER MODELS AND WANTED TO ALERT YOU THAT MINE IS A 2017. YOU MAY WANT TO EXPAND THE INVESTIGATION TO INCLUDE LATER MODEL TRUCKS AND SUVS. LUCKILY I CAUGHT IT IN TIME, NO ACCIDENTS, NO INJURIES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153321November 23, 2018
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2017 GMC SIERRA 1500. WHILE DRIVING 75 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE DECELERATED WITHOUT WARNING. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD, WAITED APPROXIMATELY TWENTY MINUTES, AND RESTARTED THE VEHICLE. THE VEHICLE WAS TAKEN TO FINDLAY CHEVROLET BUICK GMC (928-754-3400, LOCATED AT 2565 LAUGHLIN VIEW DR, BULLHEAD CITY, AZ 86429) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT IT WOULD BE INVESTIGATED. THE CONTACT WAS NOT CALLED BACK. THE FAILURE MILEAGE WAS APPROXIMATELY 26,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151293November 13, 2018
UNKNOWN OR OTHER
VEHICLE CAME WITH FRONT COLLISION AVOIDANCE SYSTEM AND LANE DEPARTURE THEY DON'T WORK..IN MOTION IF I RELIED ON EITHER SYSTEM I'D BE DEAD...BEEN BACK TO DEALER SEVERAL TIMES ABOUT PROBLEM THEY JUST KIND OF LAUGH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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