GMC Sierra Complaints (2005)

448 consumer complaints on file.

#10145185December 14, 2005
TIRES:TREAD/BELT
DT:THE CONTACT STATED WHILE DRIVING HEARD A NOISE AND THE VEHICLE FISH TAILED IN THE REAR. HE IMMEDIATELY PULLED OVER AND INSPECTED THE VEHICLE. THE TREAD ALONG THE SIDEWALL OF THE TIRE ON THE REAR DRIVER'S SIDE SEPARATED. A BLACK POWDER SUBSTANCE WAS ON THE INSIDE OF THE DAMAGED TIRE. THERE WERE NO OBVIOUS ROAD HAZARDS. THE VEHICLE HAS NOT BEEN SEEN BY A DEALER. BRIDGESTONE DUELER AT, P265/70R17 . *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10143086November 18, 2005
ENGINE AND ENGINE COOLING:ENGINE
VEHICLE HAS A VERY ROUGH IDLE AFTER WARMING UP. WHEN STOPPED FOR A LIGHT THE VEHICLE STUMBLES SO BAD IT CAUSES THE CAB TO SHAKE. I TOOK IT TO THE DEALERSHIP, THEY DOWNLOADED THE COMPUTER AND COULD FIND NO DEFECTS. I WAS TOLD THAT THIS WAS NORMAL FOR THIS YEAR GROUP WITH THE 5.3L ENGINE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10143132November 18, 2005
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
NOT ABLE TO CONTROL ACCELERATOR PEDAL ON ROUGH OR BUMPY ROADS ALL SPEEDS SPRING TO LIGHT FOR CONTROL BY FOOT ON HD PICK UP MODELS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10143044November 17, 2005
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
WHEN LISTENING TO THE RADIO ONLY IN ACCESSORY MODE FOR APPROX. 2-4 HOURS THE BATTERY IS DRAINED WITHOUT WARNING TO THE POINT THAT THE TRUCK WILL NOT START, THE ONSTAR GOES DEAD -WE ARE UNABLE TO SUMMON HELP IF NEEDED, AND THE RADIO GOES COMPLETELY DEAD. WE HAVE HAD THE VEHICLE TO THE DEALERSHIP AND WAS GIVEN A BULLITEN FROM GM (DOCUMENT ID# 1689523). GENERAL MOTORS CUSTOMER SERVICE IS WORKING WITH US, BUT THE DEALERSHIP CLAIMS THAT THERE IS NO WAY TO FIX THE PROBLEM. THE TRUCK HAS APPROXIMATELY 3600 MILES ON THE ODOMETER, WHEN PURCHASED IN JUNE THE TRUCK HAD APPROXIMATELY 590 MILES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10143053November 17, 2005
VEHICLE SPEED CONTROL
NOT ABLE TO CONTROL ACCELARATOR AT ALL SPEEDS ON ROUGH ROAD CONDITIONS OR BUMP AT INTERSECTIONS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10142717November 15, 2005
TIRES:TREAD/BELT
DT: THE CONTACT STATES WHILE DRIVING UNDER NORMAL CONDITIONS AT VARIOUS SPEEDS HE EXPERIENCED AN ONGOING ISSUE WITH TIRE FAILURE. HE DOES NOT BELIEVE THIS IS RELATED TO ANY ROAD HAZARDS. HE HAS EXPERIENCED COMPLETE TREAD SEPARATION ON ALL FOUR TIRES. HE HAS BEEN CONSULTING WITH THE DEALER AND THE MANUFACTURE REGARDING THIS ONGOING PROBLEM. HE HAS REPLACED THE TIRES WITH A DIFFERENT BRAND OF TIRES AT HIS OWN EXPENSE. THE DEALER REPLACED ONE OF THE TIRES. HOWEVER AT THIS TIME THE MANUFACTURER IS UNWILLING TO OFFER ANY FURTHER ASSISTANCE. THE TIRES ARE GENERAL AMERI TRAC P245/70R17. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10142539November 13, 2005
TRAILER HITCHES
TOW HITCH ON TRUCK CRACKED HAD I NOT SEEN THAT THE HITCH WAS BENDING THE TRAILER I WAS HAULING WOULD HAVE BROKEN LOOSE WHILE I WAS DRIVING DOWN THE ROAD. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10141765November 4, 2005
AIR BAGS:FRONTAL
DT: THE CONTACT WAS DRIVING ON THE HIGHWAY WHEN ANOTHER VEHICLE RAN HIS VEHICLE OFF THE ROAD, RESULTING IN AN ACCIDENT. THE CONTACT'S VEHICLE WENT OVER AN EMBANKMENT . UPON IMPACT, THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES. *AK UPDATED 11/29/05. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10140130October 18, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT: THE CONTACT OWNS A 2005 GMC SIERRA. WHILE DRIVING, THE VEHICLE WOULD PULL TO THE LEFT OR RIGHT UNDER LIGHT AND SEVERE BRAKING.. TALKED TO THE DEALERSHIP, AND THEY SAID THAT THIS WAS NORMAL. THE CONTACT DID NOT FEEL THAT THIS WAS NORMAL, IT WAS A SAFETY HAZARD.*AK UPDATED 11/16/05.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139680October 14, 2005
SERVICE BRAKES, HYDRAULIC:POWER ASSIST
PURCHASED 2005 NEW GMC SIERRA CREW CAB, 349 MILES, ON 19 JULY 2005 FROM RANZ MOTOR CO., INC., CHANUTE, KS, VIN [XXX]. ON 8/21/05 THE VEHICLE BEGAN TO SHAKE VIOLENTLY, THE FRONT BRAKES LOCKED UP, THERE WAS A DISTINCT ODOR EMITTING FROM THE VEHICLE, AND SMOKE WAS ROLLING OUT FROM UNDER THE RIGHT FRONT SIDE OF THE TRUCK. RANZ MOTORS REPLACED A BAD BRAKE BOOSTER IN ACCORDANCE WITH BULLETIN EPIT3685 AND CHECKED OPERATION. ON 9/1/05 THE VEHICLE DISPLAYED THE SAME DEFECT AS DESCRIBED ABOVE. THIS TIME CAR WAS TAKEN TO COAST TO A SLOW SPEED BEFORE EXITING THE HIGHWAY BY MY HUSBAND, A 27 YEAR RETIRED POLICE LT, WHEN THE BRAKES WERE APPLIED, THE STEERING SHOOK SO VIOLENTLY, THE STEERING WHEEL WAS JERKED FROM BOTH HANDS, THE VEHICLE CROSSED THE CENTER LINE INTO ONCOMING TRAFFIC NARROWLY AVOIDING A HEAD-ON ACCIDENT. SLOWLY DROVE THE VEHICLE BACK TO RANZ MOTORS (APPROXIMATELY 50 MILES ROUND TRIP). THE VEHICLE WAS NOT REPAIRED AT THAT TIME, BUT THE NEXT DAY A SERVICE TECH DROVE THE VEHICLE ONLY .21 MILES BEFORE THE VEHICLE AGAIN EXHIBITED THE SAME DEFECT. THE TECH PULLED UP ON THE BRAKE PEDAL AND VIBRATION STOPPED (REF: [XXX]). ANOTHER BOOSTER WAS INSTALLED, VEHICLE WAS ROAD TESTED 295 MILES WITHOUT ANY DUPLICATION OF PREVIOUS PROBLEM. I HAVE LOST ALL CONFIDENCE IN THE VEHICLE, IT'S USE IS NOT ONLY AS A FAMILY VEHICLE, BUT IS ALSO USED TO PULL A 4 HORSE TRAILER. NO OLD PARTS WHERE SHOWN TO EITHER MYSELF OR MY HUSBAND EITHER TIME. I'VE DISCUSSED WITH RANZ MOTORS TRADING THE VEHICLE BACK IN ON SOMETHING ELSE AND STEVE RANZ "WASN'T COMFORTABLE SELLING THAT VEHICLE TO SOMEONE ELSE WITH IT'S HISTORY OF PROBLEMS". OTHER DEALERS HAVE DEPRECIATED THE VEHICLE SUBSTANTIALLY BASED ON IT'S REPAIR HISTORY. I PROCEEDED WITH THE GMC BUY BACK PROGRAM WHERE I WAS OFFERED $794.00 AND AN EXTENDED WARRANTY, AND TOLD IF IT HAPPENS AGAIN WE WILL CONSIDER BUYING IT BACK. I DON'T LIKE PLAYING RUSSIAN ROULETTE WITH MY LIFE OR THAT OF MY FAMILY. *JB UPDATED 07/18/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMAT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10138128September 29, 2005
EQUIPMENT, ENGINE AND ENGINE COOLING
GMC 3500 CREW CAB DUALLY WITH THE 6.6 DURAMAX DIESEL AND ALLISON AUTOMATIC CAN TO PERFORM ITS DESIGNED JOB WITH OUT OVER HEATING. TRUCK IS RATED FOR 23,500 GCWR AND A 16000 TOWING CAPACITY. HOWEVER IT STRUGGLES TO PULL 7000 POUNDS AND ENGINE TEMPERATURE GOT OVER 230, AND TRANSMISSION TEMPERATURE OVER 210. THE COOLING FAN STRUGGLES TO CONTROL THE HEAT AND RUNS CONSTANTLY, THE NOISE IS UNBEARABLE. IF ONE WERE TO ATTEMPT TO PULL MY RV UP A MOUNTAIN GRADE IN THE SUMMER I WOULD BE LEFT STRANDED ON THE ROAD OR IN TRAFFIC. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137610September 26, 2005
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
WHILE TRAVELING WEST OF DENVER, COLORADO MY 2005 GMC SIERRA 2500HD EQUIPPED WITH THE DURAMAX DIESEL OVERHEATED TO THE POINT OF THE VEHICLE SHUTTING DOWN. THIS HAPPENED ON A STRETCH OF HIGHWAY WHERE THERE WAS NO SHOULDER TO PULL OFF ON RESULTING IN AN EXTREMELY HAZARDOUS CONDITION. I HAVE DONE EXTENSIVE ON-LINE RESEARCH AND HAVE FOUND THIS TO BE A COMMON OCCURRENCE WITH THE 2004.5 AND 2005 MODEL YEAR CHEVROLET AND GMC HD SERIES TRUCKS EQUIPPED WITH THE DIESEL MOTOR. NUMEROUS PEOPLE HAVE TAKEN THEIR TRUCKS TO LOCAL CHEVROLET AND GMC DEALERSHIPS BUT GM HAS BEEN UNABLE OR UNWILLING TO HELP THUS FAR. THESE TRUCKS ARE CREATING DANGEROUS SITUATIONS THAT I FEAR WILL RESULT IN SERIOUS INJURY OR DEATH. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10136982September 19, 2005
ENGINE AND ENGINE COOLING
05 DURAMAX IS RUNNING VERY WARM AND OVERHEATING WHILE TOWING. FOUR TIMES WE HAVE TOWED AND ALL FOUR TIMES THE TRUCK RAN WARM THE LAST TIME THE HEADS UP DISPLAY SAID ENGINE OVER HEATING. THIS TRUCK IS RATED TO TOW 16,000 + POUNDS AND I'M TOWING AROUND 15,500 AND IT CAN'T DO IT WITHOUT OVERHEATING THE COOLANT AND TRANSMISSION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10135443September 6, 2005
STEERING:ELECTRIC POWER ASSIST SYSTEM
DT: THE POWER STEERING WILL GO OUT ON THE HIGHWAY AT HIGH SPEEDS. THE DEALER DOES KNOW THAT IT IS GOING OUT AT LOW SPEEDS. THE VEHICLE HAS BEEN TO THE DEALER FIVE TIMES, THEY BROUGHT IN A FIELD ENGINEER. THEY OFFERED AN INCENTIVE TO PURCHASE A NEW VEHICLE. THEY COULD NOT DUPLICATE THE PROBLEM AT HIGH SPEEDS, BUT THEY COULD DUPLICATE IT AT LOW SPEEDS. THIS STARTED ON JUNE 15, 2005. THERE WAS NO WARNING WHEN THIS HAPPENED. THE POWER STEERING WILL GO OUT AT LOW SPEEDS ALL THE TIME. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10133970August 23, 2005
FUEL SYSTEM, DIESEL, POWER TRAIN
I OWN A 2003 2500 HD 4X4, A WONDERFUL VEHICLE IT WOULD BE EVEN MORE WONDERFUL IF I COULD FIND A DEALER THAT WOULD STAND BEHIND HIS PRODUCT. MY NEXT CAR PROBABLY WILL NOT BE GMC OR CHEVY. I HAVE OWNED THE CAR SINCE JUNE OF 2003. DUE TO THE NATURE OF MY BUSINESS I ALREADY HAVE 98,000 MILES. DURING THAT TIME I HAVE COMPLAINED ABOUT FUEL MILEAGE. THE REPORTS LIE. NOBODY WILL DO ANYTHING ABOUT THE FUEL MILEAGE. BECAUSE IT CAN'T GET ANY BETTER BECAUSE THEY LIED. I HAVE LOST A VACCUME PUMP, AND A LEFT FRONT WHEEL HUB WHICH HAD TO BE COMPLETELY REPLACED. WHAT PROMPTED MY COMPLAINT IS THAT I HAVE STARTED DEVELOPING A VIBRATION AT 77-83 MPH. DEALER REP SAYS YOU SHOULDN'T BE DOING 80 MPH. THEREFORE SINCE OUR MECHANICS CAN'T SPEED IN YOUR VEHICLE ( COMPLETELY UNDERSTANDABLE) YOU DON'T HAVE A VIBRATION. DESPITE THE FACT THAT THE VIBRATION OCCOURS AT 80MPH I STILL HAVE A VIBRATION AND JUST BECAUSE IT IS AGAINST THE LAW, ( 75 IS ABOUT THE NORM ON OUR HIGHWAYS), DOESN'T MEAN I DON'T HAVE A VIBRATION. MY GUESS IS THAT IT IS EITHER ANOTHER WHEEL HUB, OR SOMETHING IN THE INSTALLATION OF THE NEW VACCUME PUMP. BECAUSE AFTER THEY REPLACED THAT IT RAN GOOD FOR AWHILE. THE VIBRATION IS GETTING WORSE AND I AM AT 97-98,000 MILES. VEHICLE IS ALSO STARTING TO SURGE, BUT NOT ALL THE TIME. FROM WHAT I HAVE READ ABOUT THE OTHER COMPLAINTS IT COULD BE THE AC ACTING UP. BUT SINCE IT WASN'T SURGING THIS TIME, WELL IF YOUR A CONSUMER READING THIS YOU KNOW THE STORY. I HAVE TOLD YOU ALL THE BAD. NOW FOR SOME GOOD.... THE BRAKE SYSTEM ON THIS CAR IS BEAUTIFUL I AM STILL LESS THAN HALF ALL THE WAY AROUND. THE BRAKE SYSTEM IS PERFECTLY TUNED FROM FRONT TO BACK. I HAVE HAULED CARS AND TRAILORS FROM TIME TO TIME AND THE ENGINE TRANSMISSION AND BRAKES ALL WORK TOGETHER BEAUTIFULLY. ITS THE SERVICE I AM COMPLAINING ABOUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10133774August 22, 2005
VEHICLE SPEED CONTROL:CRUISE CONTROL
DT: WHEN THE CONSUMER PRESSES THE ACCELERATOR ALL THE WAY DOWN IT DOES NOT SPEED UP QUICKLY. IT IS A FEW MOMENTS BEFORE THE VEHICLE WILL SPEED UP. THIS PROBLEM HAS BEEN OCCURRING SINCE PURCHASE. THE PROBLEM IS WITH THE PASSING GEAR AND THE RESUME ON THE CRUISE CONTROL. THE PROBLEM OCCURS WHETHER OR NOT THE CRUISE CONTROL IS ON. WHEN THE CONSUMER CONTACTED THE MANUFACTURER, THEY TOLD HIM THAT IT WAS HOW THE VEHICLE WAS DESIGNED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132977August 16, 2005
ENGINE AND ENGINE COOLING:COOLING SYSTEM
I HAVE A GMC PICKUP TRUCK WITH A DIESEL ENGINE THAT HAS A CHRONIC OVERHEATING ISSUE. I AM NOT THE ONLY ONE WITH SUCH AN ISSUE, AS THERE ARE LITERALLY HUNDREDS, MAYBE EVEN THOUSANDS WITH THIS PROBLEM. THIS ISSUE IS EXCLUSIVE TO GM DIESEL PICKUPS WITH THE 6.6 LITER DURAMAX DIESEL ENGINE MODEL YEAR 2004.5 AND 2005. I HAVE HAD MY TRUCK FOR ONLY 2 MONTHS AND AM TAKING IT TO THE DEALER FOR THE SECOND TIME. I HAVE READ THAT GM HAS HAD TO BUY BACK SEVERAL OF THESE VEHICLES. WHILE SOME DEALERS ACROSS THE COUNTRY ARE RECOGNIZING THE PROBLEM AND TELLING CUSTOMERS THAT GM IS AWARE OF THE PROBLEM, MANY ARE DENYING ANY DOCUMENTED SERVICE BULLETINS OR THAT A PROBLEM EVEN EXISTS. THIS PROBLEM IS PREDOMINANT WHEN TOWING AND HAULING, WHICH IS WHAT THESE VEHICLES ARE DESIGNED FOR. I PURCHASED MY VEHICLE SPECIFICALLY TO TOW A TRAVEL TRAILER WITH. I CAN'T DO THAT WITHOUT HAVING AN ENGINE OVERHEATING ISSUE. THE POTENTIAL DANGER OF TOWING A TRAILER AND YOUR VEHICLE OVERHEATING IS QUITE OBVIOUS. MY DEALER TOLD ME THAT THERE WAS NO PROBLEM FOUND WHEN THEY TESTED MY VEHICLE. THEY COULD NOT SIMULATE THE SITUATION CAUSING AN OVERHEAT. THE BEST THEY COULD DO WAS GET THE TRUCK TO HEAT UP TO 230 DEGREES, WHICH BY THE WAY IS ABOUT 15 DEGREES OVER NORMAL OPERATING TEMPS. I AM TAKING MY VEHICLE BACK TO MY DEALER FOR ANOTHER CHECK. DO I HAVE TO BE STRANDED ON THE SIDE OF THE ROAD POTENTIALLY ENDANGERING MY LIFE AND THE LIVES OF SEVERAL MOTORISTS BEFORE GENERAL MOTORS DOES SOMETHING? *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129431August 5, 2005
FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY
DT: 2005 GMC SIERRA. THE VEHICLE SPRAYED FUEL OUT OF IT'S GAS TANK. CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP BUT THERE WAS NO SOLUTION FOR THE PROBLEM. THE FUEL DID NOT STOP PUMPING FROM THE REAR TANK TOT HE FRONT TANK. THE CONSUMER WAS TOLD NOT TO PUT FUEL IN THE REAR TANK, BUT THE GAUGES DID NOT WORK ON THE VEHICLE, AND HE DID NOT KNOW WHEN THE FRONT TANK WAS FULL. THIS HAS ALWAYS HAPPENED WITH THE VEHICLE. HE CALLED THE DEALERSHIP 3 HOURS AFTER PURCHASING IT AND TOLD THEM OF THE PROBLEM. HE HAS ALSO CALLED GENERAL MOTORS AND THEY KNOW IT WAS A PROBLEM, BUT THEY DID NOT HAVE A SOLUTION FOR IT. WHILE DRIVING THE VEHICLE SPRAYED DIESEL FUEL ALL OVER A MOTORCYCLIST, SOAKING HIM IN FUEL. WHEN THE VEHICLE WAS TAKEN TO DEALER, THEY REACH IN AND BEND THE FLOW OUT OF THE WAY, BUT IT DID NOT FIX IT.*AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129348July 19, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
DT: THE CONTACT OWNS A 2005 GMC SIERRA 1500. THE TRUCK HAD A TRANSMISSION LEAK. AFTER FIVE TIMES TRYING TO CORRECT THE PROBLEM HE LET THE VEHICLE GO BACK, AND LOST MONEY ON THE TRUCK WHEN HE TRADED IT IN. HE HAD THE RECEIPTS AVAILABLE. THEY REPLACED SEALS ON THE REAR SHAFT AND THE REAR SHAFT HOUSING. HE CALLED GMC CUSTOMER SERVICE THEY HAD A KIT SO THEY HAD TO REPLACE A BUNCH OF SEALS IN IT. THREE WEEKS LATER THE VEHICLE WAS LEAKING AGAIN. THE VEHICLE HAS BEEN IN THE SHOP 4 TIMES FOR THE SAME PROBLEM SINCE THE DATE OF PURCHASE WHICH WAS NOVEMBER 15, 2004. ALSO, HAD PROBLEMS WITH THE CD PLAYER. THEY CORRECTED THE PROBLEM BY REPLACING THE ENTIRE CD PLAYER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129387July 19, 2005
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
ENGINE OVERHEAT, REQUIRING PULLING OFF TO SHOULDER, NO A/C FOR OCCUPANTS OF VEHICLE INCLUDING TWO SMALL CHILDREN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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