GMC Sierra Complaints (2015)

916 consumer complaints on file.

#11300271January 19, 2020
ELECTRICAL SYSTEM
WHILE PARKED AND IDLING IN A PARKING LOT WITH PASSENGERS IN VEHICLE, THERE WAS A SIZZLING SOUND FOLLOWED BY A FLAME FLICKER OBSERVED DIRECTLY BEHIND THE DRIVER'S SIDE, REAR PASSENGER SEAT AT THE BOTTOM OF THE REAR, DRIVER'S SIDE GLASS PANEL. SHORTLY THEREAFTER, THE REAR, DRIVER'S SIDE GLASS PANEL SHATTERED. MY VEHICLE HAS REAR SLIDING GLASS AND ONLY THE DRIVER'S SIDE PANEL SHATTERED. SMOKE AND BURNING SMELL WAS NOTICEABLE. AFTER ONLINE RESEARCH, I DISCOVERED THE GM RECALL #N192220470 RELATED TO 159,000 CANADIAN VEHICLES. MY SITUATION MATCHED THE DESCRIPTION OF THIS RECALL EXACTLY, BUT ACCORDING TO GM, MY VIN# IS NOT INCLUDED IN THE RECALL. MY VEHICLE IS CURRENTLY AT MY LOCAL CHEVY/GMC DEALER FOR DIAGNOSIS AND REPAIR, BUT THEY DON'T SEEM TO HAVE MUCH CONCERN ABOUT THE SAFETY FAILURE AND TOLD ME THE REPAIR IS NOT COVERED BY WARRANTY. TO ME, THIS IS A SERIOUS DESIGN FLAW AND POSES A POTENTIALLY DANGEROUS SAFETY ISSUE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11299110January 13, 2020
POWER TRAIN, UNKNOWN OR OTHER
TORQUE CONVERTER. ME AND ALONG WITH 4 OTHER PEOPLE ARE HAVING PROBLEMS WITH IT. UPON START UP AND DRIVING IT STARTS TO GET SLUGGISH AND THEN JUST COMES ALMOST TO A COMPLETE STOP ONLY BUILDING RPM'S ACCRODDING TO THE GM DEALERSHIP IT'S NORMAL. WITH ALL THE GMC TRUCKS I'VE OWNED IT HAS NEVER DONE THIS. AND IS ONLY STARTING TO DO IT OVER THE PAST COUPLE OF MONTHS. I'VE TALKED TO A GUY WHO JUST HAD 2 REPLACED IN HIS TRUCK AND IS CONTINUING TO HAVE THE PROBLEM. TO AVOID ANY VEHICLE DAMAGE FOR ANYONE ELSE I'M CONSIDERING IF YOU CAN CHECK AND SEE IF ANYONE ELSE IS HAVING THE ISSUE. I TAKE VERY GOOD CARE OF MY TRUCK I DON'T MUD IN IT OR DRIVE IT CRAZY(WRECK LESS). DEALERSHIP IS ALSO PRETTY MUCH REFUSING TO LOOK INTO THE PROBLEM OR DIAGNOSING IT CONSIDERING THAT IT'S 'NORMAL' FOR THE TRUCK DO THAT. WHICH I STRONGLY DISAGREE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297861January 8, 2020
AIR BAGS
MY TRUCK WAS IN AN ACCIDENT AND THE AIRBAGS DIDN'T DEPLOY.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11297994January 8, 2020
AIR BAGS, SEATS, STEERING
I PURCHASED A GMC SIERRA 2015 REGULAR CAB FROM YOUR COMPANY REPRESENTATIVE, ALJOMAIH AUTOMOTIVE COMPANY IN THE KINGDOM OF SAUDI ARABIA. HOWEVER, AFTER A FEW MONTHS, I DISCOVERED THAT THE VEHICLE HAD SEVERAL DEFECTS, AND IT EXPOSES ITS USERS TO SERIOUS THREAT. AFTER THAT, MINISTRY OF COMMERCE IN KINGDOM OF SAUDI ARABIA HAS MADE SEVERAL CALLSFOR USERS OF THE SAME VEHICLE THAT THEY HAVE TO CHECK WITH THE REPRESENTATIVETO FIX THE DEFECT FOR FREE. HOWEVER, THE REPRESENTATIVE TEMPORIZED AND EVADED, THEN I HAD TO FILE A LAWSUIT AGAINST ALJOMAIH AUTOMOTIVE COMPANY, GENERAL MOTORS’S REPRESENTATIVE IN THE KINGDOM OF SAUDI ARABIA. THE COURT ORDERED THE EXPERTS' DEPARTMENT TO CHECKTHE VEHICLE BY FIVE SPECIALIZED WORKSHOPS, AND REPORTS WERE ISSUED UNANIMOUSLY ON THE FOLLOWING: "THE DEFECT IN THE MENTIONED VEHICLE IS A FACTORY DEFECT, WHICH WAS FOUND IN ALL VEHICLES OF THE SAME TYPE AND NOT ONLY THE MENTIONED VEHICLE". ALSO, I HAVE SUBMITTED REPORT TO THE COURT FROM THE GENERAL MOTORS WEBSITE PROVING THAT THE MENTIONED VEHICLE IS FAULTY WITH THREE OTHER DEFECTS. AS WELL AS, ALL SIX CALLS WERE ISSUED BY THE MINISTRY OF COMMERCE, INCLUDING THE MENTIONED VEHICLE, WITH THE CHASSIS NUMBER.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11292371December 31, 2019
ELECTRICAL SYSTEM
REAR SLIDING GLASS WINDOW DEFOGGER CONTACTS ARE SMOKING AND MAKING SIZZLING NOISE. FIRE HAZARD. HAD TO REMOVE FUSE NUMBER 10 FROM ENGINE BLOCK TO PREVENT AUTO START FROM ENGAGING REAR DEFOGGER IN COLD WEATHER, OR TO PREVENT DEFOGGER SWITCH FROM BEING ENGAGED BY FAMILY MEMBER. 46K MILES 2015 GMC SIERRA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291590December 27, 2019
STEERING
WHEEL GOT REAL HARD TO MOVE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291364December 26, 2019
ELECTRICAL SYSTEM, VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2015 GMC SIERRA 1500. THE CONTACT WENT TO AUTOSTART THE VEHICLE AND NOTICED THAT THE REAR WINDOW WAS SMOKING AND EMITTING A BURNING ODOR. THE CONTACT TURNED OFF THE AUTO REAR DEFROSTER AND THE REAR WINDOW SHATTERED. THERE WERE NO INJURIES. THE CONTACT TOOK THE VEHICLE TO WEST HERR CHEVROLET OF HAMBURG (LOCATED AT 5025 SOUTHWESTERN BLVD, HAMBURG, NY 14075, 877-308-1785), BUT THEY WERE UNABLE TO REPAIR THE VEHICLE. THE CONTACT HAD THE VEHICLE REPAIRED BY A GLASS COMPANY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO RECALL REGARDING THE FAILURE. THE MANUFACTURER PROVIDED CASE NUMBER: X_XX/XXX/XXXX. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. *LN MANUFACTURER CASE NUMBER: X_XX/XXX/XXXX ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290176December 19, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2015 GMC SIERRA 1500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V761000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES). THE CONTACT TOOK THE VEHICLE TO FINNEGAN CHEVROLET BUICK GMC (26529 SOUTHWEST FWY, ROSENBERG, TX 77471, (281) 342-4200) TO BE SERVICED FOR THE SOFTWARE UPDATE. AFTER THE CONTACT HAD THE VEHICLE REPAIRED PER THE RECALL, WHILE DRIVING AT A LOW RATE OF SPEED, THE BRAKES FAILED TO OPERATE WITHOUT WARNING. THE VEHICLE WAS TOWED BACK TO THE DEALER WHERE IT WAS DIAGNOSED WITH A FAULTY BRAKE VACUUM PUMP. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST BECAUSE THE VEHICLE WAS PREVIOUSLY REPAIRED PER THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288279December 10, 2019
FUEL/PROPULSION SYSTEM
WHEN DRIVING ABOUT 40 TO 50 MPH THE TRUCK SHAKES LIKE IT HAS A BAD CV JOINT ON YOUR DRIVESHAFT AND WHEN I BOUGHT THE TRUCK I TOOK IT IN FOR THIS PROBLEM AND THE DEALER SAID IT'S NORMAL DUE TO ENGINE SHUTDOWN OF CYLINDERS. SO I LIVED WITH IT WHEN MY WARRANTY RAN OUT I GOT A CHECK ENGINE LIGHT DUE TO SAME PROBLEM BUT NOW THE DEALER SAID I NEED NEW FUEL INJECTORS ALL OF THEM ARE BAD PER DEALER AND TO REPLACE WAS 1500 DOLLARS. I FEEL THIS WAS ORIGINAL ISSUE AND WANT TO SEE IF OTHER CUSTOMERS ARE GETTING SAME BAD ISSUES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287131December 5, 2019
POWER TRAIN
TRANSMISSION IS NOT ABLE TO BE FIXED. THREE REPAIRS AND GM CAN'T FIX. TRANSMISSION JERKS, SLIPS, CLUNKS. UNCOMFORABLE TO DRIVE. I AM STUCK WITH SUBPAR VEHICLE. GM HAS BEEN HORRIBLE TO WORK WITH. 17 RECALLS? WHY CANT GM MAKE A SOLID RELIABLE VEHICLE AFTER 100 YEARS IN BUSINESS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11286926December 4, 2019
STRUCTURE:BODY, ELECTRICAL SYSTEM
REMOTELY STARTED THE VEHICLE THIS MORNING AND CAME OUT TO FIND IT SMOKE FILLED AND THE REAR DEFROST ON DRIVER'S SIDE WINDOW WAS ON FIRE AND SMOKING. IT FILLED CAR WITH SMOKE AND SHATTERED THE WINDOW. *JS
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11286948December 4, 2019
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2015 GMC SIERRA 1500. THE CONTACT NOTICED A STRONG ODOR OF FUEL INSIDE THE VEHICLE AND OBSERVED FUEL LEAKING UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO ROTOLO CHEVROLET (16666 S HIGHLAND AVE, FONTANA, CA 92336, (909) 333-6924) WHERE THE CONTACT WAS INFORMED THAT THE FUEL PUMP AND LINES NEEDED TO BE REPLACED; HOWEVER, THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 44,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282438November 26, 2019
EXTERIOR LIGHTING
VERY POOR HEADLIGHTS. I JUST CAN'T SEE. IT IS LIKE A FOG. NLOCKED OUT SIDE VIEWS. DIMS ARE NOT GOOD AND BRIGHTS DON'T EVEN GET FLASHED BY ONCOMING VEHICLES. THEY SHINE IN THE TREES. I TOOK THE VEHICLE IN THREE TIMES TO A DEALER OF GMC'S AND THEY DON'T HAVE A SOLUTION. THEY SAID THEY REALIZE THE PROBLEM BUT HANDS ARE TIED BECAUSE I THINK IF THEY START TO FIX IT A CAN OF WORMS WILL BE OPENED UP AND COST THE COMPANY. HOW MANY COMPLAINTS MUST YOU HAVE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282275November 25, 2019
UNKNOWN OR OTHER
I TURNED ON THE REAR DEFROSTER, AND MY DAUGHTER SAID "MOM, IT'S SIZZLING." I LOOKED BACK AND THERE WAS SMOKE ON THE REAR WINDOW. THEN THERE WAS A LOUD BANG, AND IT SHATTERED. THE VEHICLE WAS NOT IN MOTION AT THE TIME. I WAS JUST GETTING READY TO BACK OUT OF THE PARKING AREA IN MY DRIVEWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281845November 22, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2015 GMC SIERRA 1500. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH, THE PRECEDING VEHICLE STOPPED ABRUPTLY. WHEN THE BRAKE PEDAL WAS DEPRESSED, IT TRAVELED TO THE FLOORBOARD. THE CONTACT STARTED TO PUMP THE BRAKE PEDAL; HOWEVER, THE VEHICLE CRASHED INTO THE REAR OF THE STOPPED VEHICLE. THERE WERE NO INJURIES, BUT THE CONTACT STATED THAT HE FELT A BIT SORE. A POLICE REPORT WAS FILED. THE AIR BAGS OPERATED AS INTENDED. THE VEHICLE WAS TOWED TO QUEBEDEAUX BUICK GMC (LOCATED AT 3566 E. SPEEDWAY BOULEVARD, TUCSON, AZ, 85716) TO BE DIAGNOSED AND REPAIRED. THE CONTACT WAS INFORMED THAT THERE WAS A FAILURE WITH THE BRAKES, BUT WAS NOT GIVEN A DEFINITIVE DIAGNOSIS. THE CONTACT STATED THAT THE ESTIMATE FOR THE REPAIR WAS $22,000. THE REPAIR WAS STILL PENDING. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11281251November 20, 2019
UNKNOWN OR OTHER
WHEN MY TRUCK IS AT OR ABOVE 70MPH THERE IS A CONSTANT SHAKING THAT OCCURS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280741November 18, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2015 GMC SIERRA 1500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS TAKEN TO NELSON HALL CHEVROLET (1811 S FRONTAGE RD, MERIDIAN, MS 39301, (601) 621-4593) WHERE IT WAS REPAIRED. AFTERWARDS, THE BRAKE PEDAL BECAME DIFFICULT TO DEPRESS. THE CONTACT STATED THAT THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER FOR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280811November 18, 2019
SERVICE BRAKES
WHEN BRAKING THE PEDAL GETS REALLY HARD. WHEN BACKING MY SMALL BOAT IN THE LAKE I HAVE HAD TO STAND ON THE BRAKES TO GET IT TO STOP. HOPING TRUCK AND BOAT ALONG WITH MYSELF WOULD NOT GO DOWN. VERY SCARY. WHEN THE FIRST INITIAL PUSH IT SEEMS FINE BUT THEN THEY GO. FORWARDS YOU CAN TELL THEY ARE NOT RIGHT AND YOU HAD BETTER STAY YOUR DISTANCE FROM ANYTHING IN FRONT OF YOU. AFTER READING ALL THE OTHER COMPLAINTS THIS IS CRAZY THERE HAS NOT BEEN A RECALL DON'T THINK A SMALLER MAN OR WOMAN COULD HAVE PREVENTED THE HOLE THING FROM GOING IN THE WATER. LOVE THE TRUCK WE ALL HAVE PROBLEMS. CONFRONT THEM AND GET IT RIGHT. STILL LOVE GMC. MAYBE NOT GMC BOARD THOUGH. MAN UP BEFORE SOMEONE LOOSES A LOVED ONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279759November 13, 2019
ELECTRICAL SYSTEM, ENGINE, STEERING
TL* THE CONTACT OWNS A 2015 GMC SIERRA 1500. WHILE DRIVING AND TURNING INTO A SHOPPING CENTER, THE ENTIRE VEHICLE SHUT OFF, INCLUDING THE ENGINE, ELECTRICAL SYSTEM, AND INSTRUMENT PANEL. THE STEERING WHEEL ALSO SEIZED ALONG WITH THE WINDOWS. WHEN THE CONTACT STOPPED AND RESTARTED THE VEHICLE, THE CONTROL PANEL AND ODOMETER DISPLAY DELAYED TO SHOW THE CORRECT READING AND THE CLOCK HAD TO BE RESET. THE DISPLAY INSTRUCTED THE CONTACT TO ROLL THE WINDOW DOWN AND BACK UP. THE CONTACT HAD TO WAIT SEVERAL MINUTES TO GET POWER TO RESTART THE VEHICLE. THE FAILURE HAD OCCURRED THREE TIMES EVERY THREE MONTHS. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND DRIVE HOME. THE VEHICLE WAS TAKEN TO REGAL GMC (2615 LAKELAND HILLS BLVD, BLDG 3, LAKELAND, FL 33805, (863) 262-4222) FOR A RECALL REPAIR. THE DEALER WAS UNABLE TO LOCATE ANY FAILURE CODES. THE CONTACT WAS INFORMED TO SCHEDULE ANOTHER APPOINTMENT. THE MANUFACTURER ASSIGNED A CASE NUMBER TO THE CONTACT AND STATED THAT AN URGENT SENIOR REPRESENTATIVE WOULD CALL THE CONTACT BACK. THE FAILURE MILEAGE WAS 25,000. THE VIN WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278858November 8, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2015 GMC SIERRA 1500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED TO THE FLOORBOARD; HOWEVER, THE VEHICLE FAILED TO IMMEDIATELY COME TO A COMPLETE STOP. WHILE THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE UNINTENTIONALLY ACCELERATED. THE CONTACT MENTIONED THAT THE VEHICLE WAS PLACED INTO NEUTRAL TO KEEP THE FAILURE FROM OCCURRING. THE VEHICLE WAS TAKEN TO MCKINNEY BUICK GMC (3950 S CENTRAL EXPY, MCKINNEY, TX 75069, (469) 804-2338) WHERE THE VACUUM PUMP WAS REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to GMC Sierra