GMC Sierra Complaints (2015)

916 consumer complaints on file.

#11321549April 19, 2020
SEAT BELTS
GMC, I AM EMAILING YOU IN REGARDS TO SAFETY FEATURES OF OUR 2015 GMC SIERRA DENALI NOT WORKING PROPERLY. THE REAR SEAT BELTS DO NOT LOCK AND THEY DO NOT RETRACT WITHOUT ASSISTANCE. WE ASKED THE DEALERSHIP LOCALLY IF IT IS RECALL RELATED ISSUE AND THEY SAID WE WOULD HAVE TO PAY TO HAVE THEM FIXED. THIS IS AN ISSUE WITH A SAFETY FEATURE AND IT SHOULD BE REPLACED/FIXED AT YOUR EXPENSE. WE HAVE FAMILY FRIENDS WHO WERE INVOLVED IN A COLLISION ON I70 WITH A BEAR, IN A GMC OR CHEVY AND THEIR LITTLE BOY ALMOST DIED BECAUSE HIS SEAT BELT FAULTED TO LOCK AND KEEP HIM SAFE. SINCE KNOWING THAT WAS A HUGE ISSUE, IT IS IMPORTANT TO US TO PURSUE GETTING THIS FIXED. IT HAS BEEN LIKE THIS SINCE WE BOUGHT THIS TRUCK IN 2016. WE LOOK FORWARD TO HEARING BACK FROM YOU REGARDING THIS MATTER. [XXX] [XXX] REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319616March 28, 2020
ELECTRICAL SYSTEM, STEERING
AT SLOW SPEEDS, MAINLY WHEN BACKING AND TURNING WHEEL WHEN GOING FORWARD AT VERY SLOW SPEED, STEERING LOSES POWER. ALSO SOME TIMES HARD TO TURN WHEN VEHICLE NOT IN MOTION AT ALL. THE LAST TIME IT HAPPENED ALL INTERIOR LIGHTS AND RADIO FLASHED TOTALLY OFF AND RIGHT BACK ON. I HEARD A DINGING/WARNING NOISE AND A WARNING MESSAGE FLASHED BUT WENT OFF BEFORE I HAD A CHANCE TO READ IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317833March 13, 2020
STRUCTURE:BODY
THE PAIN ON THE GMC VEHICLE IS DEFECTIVE IT STARTED TO PEEL ON ITS OWN UNDER HEAVY RAIN! THAT HAS NEVER OCCURRED TO ANY OF MY VEHICLES THAT I HAVE OWNED FOR OVER 15 YEARS! I HAVE READ THERE ARE MANY CONSUMERS COMPLAINING ABOUT THIS ISSUE AND NOTHING HAS BEEN DONE THE VEHICLE IS LESS THAN 5 YEARS OLD!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315930March 3, 2020
SERVICE BRAKES
VIRTUALLY UNABLE TO DEPRESS BRAKE PEDAL AT LOWER SPEEDS - TOTAL BRAKE FAILURE. "NO RECALLS AVAILABLE" ACCORDING TO THE DEALER DATABASE, BUT THIS IS ABSOLUTELY THE SAME BRAKE RECALL ISSUE THEY REFUSED TO ADDRESS FOR A FEW YEARS UNTIL 2 PEOPLE DIED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311644February 26, 2020
SUSPENSION
TL* THE CONTACT OWNS A 2015 GMC SIERRA 1500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE RIDE QUALITY WAS VERY ROUGH. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE AIR SUSPENSION SYSTEM NEEDED TO BE REPAIRED. ADDITIONALLY, THE CONTACT WAS ALSO INFORMED THAT THE FRONT STRUTS AND REAR SHOCKS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 69,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311062February 24, 2020
SERVICE BRAKES
WHILE PARKING IN REVERSE AT LOW SPEEDS, THE BRAKES BECAME REALLY STIFF AND WAS BARELY ABLE TO STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310564February 21, 2020
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2015 GMC SIERRA. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT OR IN INCLEMENT WEATHER, THE HEADLAMPS LUMINESCENCE WAS NOT ADEQUATE FOR SAFE DRIVING. THE CONTACT STATED THAT THE HEADLAMPS WERE EXTREMELY DIM. THE CONTACT STATED THAT HE PULLED OFF OF THE ROADWAY SEVERAL TIMES DUE TO THE HEADLAMP FAILURE. THE VEHICLE WAS TAKEN TO LONE STAR CHEVROLET (18900 NORTHWEST FREEWAY, HOUSTON, TX 770650, AND WAS DIAGNOSED. THE CONTACT WAS INFORMED THAT THE VEHICLE OPERATED AS INTENDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS THEN INFORMED THAT THE VEHICLE WAS OUTSIDE OF THE 36,000 MILE WARRANTY. THE FAILURE MILEAGE WAS 106,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309873February 18, 2020
UNKNOWN OR OTHER
THERE IS A LEAK ON THE TOP RIGHT HAND SIDE OF THE A/C CONDENSER RESULTING IN HOT AIR COMING OUT OF THE VENTS WHEN THE A/C IS ENABLED. AFTER SOME RESEARCH I FOUND THAT THIS IS A COMMON ISSUE AND GM HAS TO TAKE RESPONSIBILITY FOR IT. GM ALREADY ISSUED A TSB FOR THE 2015 - 2017 TAHOES, YUKONS, AND ESCALADES WITH THE SAME ENGINES AND EQUIPMENT AS MY 2015 GMC SIERRA WITH 45000 MI. TSB # 17336 AIR CONDITIONING CONDENSER (COMBI-COOLER) REFRIGERANT LEAK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308661February 12, 2020
SERVICE BRAKES
DURING PARKING (LOW SPEEDS) MY BRAKE PEDAL BEGAN MAKING NOISE. WHEN STOPPING IN THE PARKING SPOT, THE BRAKE PEDAL WAS VERY STIFF AND COULD ONLY PRESS IT DOWN 1/2"-1", BARELY ABLE TO STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308038February 9, 2020
SERVICE BRAKES
I WAS BACKING UP AT VERY LOW SPEED THE BRAKE PEDAL GOT VERY HARD AND THE VEHICLE ACTED LIKE IT DID NOT WANT TO STOP I HAD TO KEEP PUSHING EXTREMELY HARD ON TO THE BREAK TO GET THE VEHICLE TO STOP I TRIED IT AGAIN IN DRIVE AND THE VEHICLE DID THIS EXACT SAME THING THIS TIME I NOTICED AFTER PAYING PARTICULAR ATTENTION THAT THE BRAKES WHILE THEY WERE HARD TO PRESS WERE PULSATING SO I HAD TO USE EXTREME LEG PRESSURE TO STOP THE VEHICLE. MY TRUCK HAS ALREADY HAD THE RECALL FOR THE SAME ISSUE EARLIER THIS YEAR. WHEN THIS 1ST HAPPENED IT ALMOST CAUSED ME TO WRECK INTO A FENCE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307920February 8, 2020
SEAT BELTS
REAR PASSENGER SEAT BELT IS STUCK AND WILL NOT LET OUT SLACK OR TIGHTEN. CONSTANT. NO ACCIDENTS. IT WORKED PROPERLY WHEN WE BOUGHT THE VEHICLE. WE WERE UNAWARE OF ANY CHANGES OR OCCURRENCES THAT CAUSED IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306938February 4, 2020
POWER TRAIN
A FEW MONTHS AGO I WAS ACCELERATING FROM A STOP LIGHT THE TRUCK SUDDENLY AND VIOLENTLY JUMPED FORWARD IT HAD FELT AS IF I WAS STRUCK FROM BEHIND. HOWEVER NO ONE WAS THERE! I DID TAKE IT TO THE DEALER AND THEY SAID THEY COULD NOT REPLICATE THE CONDITION AND NO CODES WERE STORED. YESTERDAY THIS HAPPEND ONCE AGAIN! I WOULD HAVE SWORN SOME ONE HIT ME, THE TRUCK SHOOK AND JUMPED FORWARD SO HARD IT FELT AS IF A BUSS HIT ME. ONCE AGAIN NO ONE THERE! I AM MAKING THIS COMPLAINT BECAUSE I SEE MORE PEOPLE ARE HAVING THESES ISSUES AND GM CALLS THEM "NORMAL" SORRY BUT I HAVE DRIVEN TRUCKS FOR YEARS AND HAVE NEVER HAD ONE DO THIS! THIS IS A POTENTIAL HAZARD BECAUSE IF AT ANY TIME A CAR WAS IN FRONT OF ME I WOULD HAVE MOST LIKELY HIT THE CAR! PLEASE FIX THIS ISSUE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306424February 1, 2020
ELECTRICAL SYSTEM
SIERRA 2015 REAR POWER WINDOW DEFROSTER OVER HEATED AND SHATTER MY DRIVER SIDE REAR WINDOW. PRIOR TO SHATTERING, I SMELLED ELECTRIC WIRES BURNING THAN POP. THE VEHICLE WAS IN MOTION AROUND 25MPH. THE REAR DEFROSTER WAS NOT ON. IT WAS 30DEG OUTSIDE AND CLEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302778January 29, 2020
UNKNOWN OR OTHER
WHAT HAPPENED TO THE YUKON A/C ISSUE HAPPENED TO ME. WHAT WOULD IT TAKE TO MAKE SURE THE SIERRA HAS THE SAME RECALL AS THE YUKON? "YUKON AND YUKON XL VEHICLES, MAY HAVE A CONDITION WHERE THERMAL CYCLING ON THE COMBINATION TRANSMISSION FLUID/OIL AND AC CONDENSER COOLER CREATES A CRACK THAT MAY ALLOW REFRIGERANT TO ESCAPE. THIS CONDITION CONSEQUENTLY MAY DEACTIVATE THE AC SYSTEM WHICH MAY CAUSE POTENTIAL CUSTOMER ANNOYANCE."
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302638January 28, 2020
SERVICE BRAKES
BRAKE PEDAL GETS HARD TO PUSH OR TRYING TO STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302285January 27, 2020
ENGINE
TL* THE CONTACT OWNS A 2015 GMC SIERRA 3500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH A KNOCKING NOISE WAS PRESENT COMING FROM THE ENGINE AND HEAVY SMOKE WAS SEEN COMING OUT OF THE EXHAUST. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE PISTON FRACTURED AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER FAIR GROUNDS GMC (100 FAIRGROUNDS RD, ROLLA MO) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 106,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301624January 24, 2020
SERVICE BRAKES
THE BRAKES AT SLOW RATE OF SPEED BECOME VERY HARD TO OPERATE AND PUSH. MADE APPOINTMENT WITH GMC DEALER FOR SERVICE (SCHED FOR 1/31).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301002January 22, 2020
SERVICE BRAKES, STEERING, EXTERIOR LIGHTING
WHEN EXITING FROM ONE HIGHWAY TO ANOTHER IN HEAVY TRAFFIC WERE BREAKING WAS REQUIRED, MY TRUCKS POWER STEERING AND POWER BRAKES HAD COMPLETELY GONE OUT. I WAS ON A STRAIGHT TRACK FOR A HIGHWAY PATROL WHO WAS STANDING OUTSIDE HIS VEHICLE ALONG WITH ANOTHER MOTORIST. AFTER FIGHTING TO STEER THE TRUCK WHILE TRYING TO BRAKE TO AVOID HITTING OTHER MOTORISTS I REALIZED THAT THE TRUCK HAD ALSO DIED. SHOOK UP AND SCARED I STARTED THE TRUCK AND BEGAN TO DRIVE AWAY WITH THE OFFICER YELLING WHAT THE HELL ARE YOU DOING. THE TRUCK HAS DONE THIS SEVERAL TIMES. THREE OF WHICH ALMOST RESULTED IN AN ACCIDENT. IT HAS BEEN IN THE DEALERSHIP WERE THEY TOLD ME IT WAS A HIGH RESISTANCE IN THE NEGATIVE BATTERY CABLE WHICH WAS REPLACED AND RESULTED IN NO CHANGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301004January 22, 2020
STRUCTURE:BODY, STEERING, UNKNOWN OR OTHER
WHEN AT HIGHWAY SPEEDS OF APPROXIMATELY 65+ MPH THE VEHICLE BEGINS TO VIBRATE OR SHAKE VIOLENTLY AS IF THE REAR END OF THE TRUCK IS ABOUT TO FALL OUT. IT IS BAD ENOUGH TO MAKE YOU WHITE KNUCKLE THE STEERING WHEEL CAUSE YOU TO SWERVE SLIGHTLY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301006January 22, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
WHILE PULLING INTO A PARKING LOT ANT A FRIEND APARTMENT I WAS TURNING INTO A PARKING SPOT WHEN THE TRUCK COMPLETELY DIED CAUSING NO POWER STEERING OR BRAKED NEARLY CAUSING ME TO HIT HIS NEIGHBORS CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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