GMC Sierra Complaints (2024)

545 consumer complaints on file.

#11657513April 29, 2025
ENGINE
On April 23rd, while traveling, I began hearing a loud, metal on metal knock. My truck began to lose all pulling power. I had no engine warnings, no check engine lights or any other indicator of engine trouble. I pulled to the side of the road and exited the vehicle. It was then I realized it was my engine making the noise. I have since had it towed to the dealer where it sits while I wait to hear back from the service department a final diagnosis. I was told this was most likely a rod or bearing. On Friday April 25, I was told of the recall. I was told I would probably need a new engine but they haven't been instructed on what the next step would be from GM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657587April 29, 2025
ENGINE, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
While exiting the highway and transitioning into a turn lane, my 2024 GMC Sierra AT4 (with 12,887 miles) suddenly and completely shut down without any prior warning. All vehicle systems—including electrical—failed simultaneously. This included the dashboard, steering assistance, and emergency lights, which significantly compromised my safety. I was unable to alert surrounding drivers or move the vehicle out of the traffic lane. There were multiple cars behind me, and I was placed in an extremely unsafe situation due to the sudden loss of control and inability to signal or restart the vehicle. I immediately contacted emergency services, and a police officer arrived approximately 10 minutes later to assist. Roadside assistance later pulled diagnostic code P0016 from the truck’s computer. I have since learned that this code corresponds to a known engine timing defect and is the subject of a recent GMC recall issued just days prior to the incident. The failure occurred without any warning lights, messages, or symptoms beforehand. The vehicle is now with a GMC dealer and is available for inspection upon request. To my knowledge, the issue has not yet been independently confirmed, but I believe it is directly connected to the recalled component.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657614April 29, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2024 GMC Sierra 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657169April 28, 2025
STRUCTURE:BODY
At approximate 36700 miles. Upper top molding piece next to the grill, flew off while driving down the highway at 75mph hit my windshield and cracked it. Lucky no one was flowing me. This is the second one that's has broken. The first time was driving in South Dakoda the day after I purchased the truck and one side broke so I was able to stop at a truck stop and duck tape it until I was able to take it to the dealer. This seams to be a flaw, because read this has happen to multiple truck of the same model.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657356April 28, 2025
STRUCTURE:BODY
Twice in the last few weeks my tailgate has opened while driving the vehicle. Prior to this, the tailgate has never dropped while driving since the vehicle has been new. The tailgate was not down whenever I left, but it was down whenever I got to my location. I did not hit the tailgate button to drop the tailgate at any time before during or after this trip. On the one occurrence, items were lost from the bed of the truck, which could cause a road hazard for other motorists. There were no warning lights or notifications that the tailgate was open on the driver information center or elsewhere. I have service scheduled with the dealer on 5/2/25 to inspect the vehicle. I am unsure at what point in the trip the tailgate opened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656955April 26, 2025
ENGINE
In the midst of driving my vehicle, soon after exiting the expressway. I received a notification across the dashboard stating to press the brake to start engine. It was totally confusing because I was actually driving and doing so at a speed of approximately 45 miles per hour because I just exited the freeway. Then I noticed the car would not accelerate. At that point I realized that my car had shut down on me while in the midst of driving. I had to very cautiously maneuver my way through traffic to the side of the road where I parked and called onstar for help. This was a very scary moment because I felt as if I could have very easily caused an accident and injured or cost the life of myself or an innocent person. The engine shut down was not evident because all the dashboard lights were still functioning as normal. I don't feel safe driving the vehicle and would very much like to replace with something else, but I feel stuck with it. Dealership says that the vehicle depreciation for one year was $10,000.00 and that I will have to roll that 10k into the price of any new vehicle if I wanted to get out of the current lease. That makes the purchase of newer, safer vehicle unaffordable for me, so again I feel stuck driving something that could have very easily cost me my life.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656600April 24, 2025
ENGINE
The contact owns a 2024 GMC Sierra 1500. The contact stated while stopped at an intersection attempting to make a left turn, the vehicle lost power and the infotainment center failed to operate. The contact stated that the vehicle was on the left side of the roadway waiting for Roadside Assistance for the vehicle to be towed to the dealer. A dealer was contacted. The vehicle was towed to the dealer and was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and opened a case. The approximate failure mileage was 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656205April 22, 2025
ENGINE
Engine exploded. No warning just quit running while cruise control set, just had a thump and started to slow down as engine quit running. Caused a problem as road had no shoulder. Had to be towed to dealer for engine replacement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655726April 20, 2025
POWER TRAIN
Transmission has a bad vibration at low RPMs under acceleration as well as slipping and hard shifts. A few times the transmission has locked up the briefly. It also runs very hot between 180 and 249 degrees. Have been researching this when I came across all the problems and recalls however nothing listed for my VIN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655169April 17, 2025
ENGINE
Vehicle was purchased new in December 2023. In January 2024, with 110 miles on the vehicle the engine blew. Took over a month to get a new engine installed. In March 2025, with 14,500 miles on the vehicle, the engine blew again, This time i was traveling on a busy New York parkway with my [XXX] grandson. Luckily i was able to coast off the parkway without incident. I am now still awaiting a third engine to be installed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654431April 14, 2025
POWER TRAIN
# 11648853 issue started on [XXX] I just experienced the same issue yesterday, and left it at dealership. Transmission fails to shift, upon entering highway, and concerned about being struck from behind. GMC dealer claimed to have addressed the issue at 4785 miles, and now 4 weeks later, at 5196 the same issue started again. I felt a slight shudder, and then loss of power, and "Reduced Acceleration Drive with Care" came on instrument panel, along with check engine light on. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654497April 14, 2025
STEERING
I bought this new vehicle from Diamond Chevrolet in Auburn, MA, in November 2024. The truck currently has approximately 10,000 miles on it. On two separate and distinct instances, the truck suffered a complete loss of power steering while driving on the highway. In both instances, the issue persisted until I turned the vehicle off. Numerous warning indicators were illuminated on the dashboard (Service Power Steering, Drive with Care, Service ESC, etc). A loss of power steering is a significant safety defect, and it was hard to steer the truck at lower speeds. The dealership and General Motors were able to replicate the issue and replace the entire power steering rack during the first instance of power steering loss. Currently, the vehicle is still being diagnosed by the dealership and General Motors for the current yet similar issue. The issue is intermittent but poses a significant public safety risk to the consumer and general motoring public.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653492April 8, 2025
SUSPENSION
The contact owns a 2024 GMC Sierra 2500. The contact's husband stated that while driving 60 MPH, the vehicle started violently bouncing up and down. There were no warning lights illuminated. The vehicle was taken to a dealer; however, the dealer was unable to duplicate the failure or diagnose the vehicle. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 12,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652920April 5, 2025
ENGINE
As I was driving down the feeder road of a major highway, the light (press brake to start engine) came on. I was traveling around 55 miles per hour. I pressed the brake and pressed the start button but nothing happened. At this point I was coasting as the engine had died. The radio and electrical system were fully operational. I tried restarting the engine several times while coasting along the busy feeder road. I finally pulled into the right side lane (there was no shoulder) and applied the brakes. Once fully stopped, I was not able to start the engine. I called my GMC dealer for the name of a tow truck. The tow was able to pick up my truck about 45 minutes later. I am still waiting on a new engine from GMC with no time update from my dealer. This incident happened on 03/03/2025.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652664April 3, 2025
ENGINE
Experienced catastrophic engine failure while driving down the highway. Was able to coast to a turning lane in an intersection then once I came to a stop my truck proceeded to go into park and was not able to be moved. Engine would no longer start/turn over and vechile remained in park without begin able to go into neutral so had to wait for roll back tow truck to load my truck while sitting in the middle of a busy road with no way to move.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652227April 2, 2025
ENGINE
The contact owns a 2024 GMC Sierra 1500. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. No warning light was illuminated. The vehicle was towed to a local dealer, where it was diagnosed that the engine had failed and needed to be replaced. The vehicle was repaired at the contact's expense. The manufacturer was made aware of the failure. The failure mileage was approximately 6,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652351April 2, 2025
ENGINE, ELECTRICAL SYSTEM
Driving on the highway, moving to pass another vehicle, engine shut off forcing me to coast to the shoulder. No warnings and didn't notice loss of power until I saw that the vehicle had been shifted into neutral. Had 2 kids in the truck and could not get GMC service department on the phone, had to walk up an onramp in order to get my kids home with me in an Uber. This is a 2024 6.2L GMC with only 13,000 miles. Service department took over a week to check initial issues, said it was a fuse block which they replaced. Did not resolve the issue, then it was the starter, which did not resolve the issue, after 2 weeks they told me the engine was locked up due to internal failure and it will be several months before the truck is operable. GM has stated they the issue needs to occur 4 times before a buyback would be considered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651946April 1, 2025
ENGINE
Engine seized.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651575March 30, 2025
ENGINE
6.2L engine seized, same bearing issue as everyone else
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651637March 30, 2025
ENGINE
I purchased the vehicle brand new in October of 2023, since then the vehicle has been to service over 15 times for engine failure, vibration while driving on the highway etc. At times when the vehicle shut down it was without warning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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