GMC Sierra Complaints (2016)

457 consumer complaints on file.

#11169956January 14, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2016 GMC SIERRA 1500. WHILE DRIVING VARIOUS SPEEDS, THE BRAKES SUDDENLY MALFUNCTIONED AND THE BRAKE PEDAL BECAME VERY DIFFICULT TO DEPRESS. THE VEHICLE WAS TAKEN TO COATHELLA VALLEY GMC (78960 GARNER RD, INDIO, CA) WHERE IT WAS DIAGNOSED THAT THE BRAKE VACUUM PUMP WAS FAULTY. THE VACUUM PUMP WAS REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 143,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165931January 8, 2019
SERVICE BRAKES
WHEN TRAVELING AT SLOWER SPEEDS IN STOP AND GO TRAFFIC ON THE HIGHWAY THE BRAKE PEDDLE BECOMES VERY HARD AND I AM UNABLE TO STOP THE TRUCK. NO OTHER VECHILES WERE HIT, BUT IT WAS A VERY UNCOMFORTABLE SITUATION. THIS HAS ALSO HAPPEN SERVEL TIMES IN FORWARD AND REVERSE WITHIN PUBLIC PARKING LOTS. I HAVE BEEN A ABLE TO DETERMINE THE TRUCK LOSES POWER BRAKES WHEN THE BRAKE PEDDLE IS APPLIED 4-5 TIMES WHILE TRAVELING SLOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164739January 3, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2016 GMC SIERRA 1500. WHILE DRIVING AT LOW SPEEDS, THE VEHICLE WOULD NOT STOP IN A TIMELY MANNER WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL SEVERAL TIMES TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO RON ANDERSON CHEVROLET BUICK GMC (464054 E STATE ROAD, YULEE, FL, (904) 572-4132) WHERE IT WAS DIAGNOSED THAT THE BRAKE VACUUM PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 41,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165611January 3, 2019
STEERING
THE VEHICLE HAS EXCESSIVE STEERING PLAY. IT IS DANGEROUS TO DRIVE IN ICY CONDITIONS AND CAN BE NOTICED DRIVING THE VEHICLE STRAIGHT UNDER ALL DRIVING CONDITIONS ON DRY OR ICY PAVEMENT. I TOOK IT TO THE DEALER AND THEY PERFORMED SERVICE BULLETIN WORK AT MY EXPENSE TO FIX THE PROBLEM. THE SERVICE BULLETIN AND REWORK INVOLVED TIGHTENING THE STEERING BOX BACKLASH SCREW. THE PROBLEM WAS NOT FIXED AND STILL EXISTS. THIS IS A KNOWN PROBLEM, BUT MY VEHICLE WAS NOT INCLUDED ON THE RECALL LIST TO FIX THE ISSUE. IN ORDER TO FIX THE ISSUE, THE PITMAN ARM SHAFT NEEDS TO BE REPLACED WITH AN UPDATED VERSION GM PN 84240812 IF THE STEERING PLAY CANNOT BE ADJUSTED OUT. THIS IS THE CASE WITH MY VEHICLE AND THE PART WAS NOT REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164466January 2, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2016 GMC SIERRA 1500. WITHIN LESS THAN A WEEK OF OWNING THE VEHICLE, THE BRAKE PEDAL FELT HARD AND WAS DIFFICULT TO DEPRESS. CORWIN CHRYSLER DODGE JEEP RAM FIAT (1025 W SUNSHINE ST, SPRINGFIELD, MO 65807, (417) 862-9272) WAS INFORMED, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE COULD NOT BE DRIVEN SAFELY DUE TO THE FAILURE. THE DEALER STATED THAT THE VEHICLE MAY BE SERVICED PER A WARRANTY, BUT IT WOULD NOT BE IN EFFECT FOR ANOTHER SIXTY DAYS. THE DEALER STATED THAT THE VEHICLE MAY BE SERVICED FOR TSB: PIT-5361B (ADDITIONAL BRAKE PEDAL EFFORT). THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 71,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163153December 22, 2018
SERVICE BRAKES, POWER TRAIN
2016 GMC SIERRA- BOUGHT USED HARD SHIFTING NOTED IMMEDIATELY AND SHUTTERING ON INCLINES, TOOK TO DEALERSHIP HAD PART REPLACED- FIXED SHUTTERING BUT NOT HARD SHIFTS- NOW IT NOT ONLY SHIFTS HARD BUT WHILE I WAS TRYING TO STOP AT A DRIVE THROUGH THE BRAKES FAILED- LUNGES FORWARD ALMOST HITTING THE CAR IN FRONT OF US- NEXT DAY I PULLED INTO A PARKING SPOT SAME THING HAPPENED- BRAKES WOULD NOT COMPRESS- STOOD ON THE BRAKE BEFORE IT FINALLY STOPPED- BACKED UP A BIT TO STRAIGHTEN UP AND THE [XXX] THING DID IT AGAIN IN REVERSE. I'M TRAVELING BACK HOME TO ARKANSAS FROM FLORIDA IN A FEW DAYS WITH MY CHILDREN AND I'M SCARED TO DEATH TO DRIVE THIS THING. I CAN'T GET IT LOOKED AT BEFORE WE LEAVE BECAUSE OF THE WEEKEND/ CHRISTMAS BREAK.SERIOUSLY UNSAFE VEHICLE! THERE SHOULD BE RECALLS ON THESE VEHICLES! I'VE READ SO MANY SIMILAR STORIES, WHY HAS THIS NOT BEEN ADDRESSED YET? GMC SHOULD BE ASHAMED. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162580December 19, 2018
SERVICE BRAKES
I HAVE EXPERIENCED LOSS OF POWER BRAKE BOOST ON NUMEROUS OCCASIONS, SEVERAL TIMES WHILE BACKING MY BOAT TRAILER DOWN THE BOAT RAMP, AND SEVERAL OCCASIONS BACKING UP AT SLOW SPEEDS AND GOING FORWARD AT SLOW SPEEDS (USUALLY LESS THAN 5 MPH). THE BRAKE PEDAL BECOMES VERY HARD TO DEPRESS, AND TRUCK FEELS LIKE IT'S NOT GOING TO STOP UNLESS I APPLY EXTREME PRESSURE. IT HAS BEEN INTERMITTENT. I ASKED MY LOCAL GMC DEALER ABOUT THE ISSUE THIS PAST FALL, AND WAS TOLD THEY COULDN'T DO ANYTHING UNTIL IT FAILED AND COULD BE REPLICATED. I DIDN'T EXPERIENCE IT AGAIN FOR SEVERAL MONTHS, BUT THIS WEEK IT HAS OCCURRED AT LEAST THREE TIMES. I CALLED DEALER TO MAKE AN APPOINTMENT, WHICH THEY DID, BUT THEY AGAIN TOLD ME THAT UNLESS THEY CAN REPLICATE IT, THEY WON'T BE ABLE TO FIX IT. I HAVE RESEARCHED THIS SITE AND HAVE FOUND A NUMBER OF INSTANCES WITH BOTH GMC SIERRA'S AND CHEVROLET SILVERADO'S EXPERIENCING THE EXACT SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162377December 18, 2018
SERVICE BRAKES
PULLING INTO MY GARAGE AT VERY SLOW SPEED, I DEPRESSED THE BRAKE PEDAL AND NOTHING HAPPENED. I HAD TO STAND ON THE BRAKE PEDAL TO PREVENT THE TRUCK FROM GOING THROUGH THE WALL AND INTO THE DINING ROOM. THOUGHT MAYBE THERE WAS SOME AIR IN THE BRAKE FLUID. LOOKED AT THE RESERVOIR AND NOTHING APPEARED OUT OF NORMAL. A COUPLE OF WEEKS LATER, TODAY 12/18/18, WHILE BACKING OUT OF A PARKING SPOT AT AN AUTOZONE, SOMEONE WALKED BEHIND THE TRUCK. AS I PRESSED THE BRAKE PEDAL TO STOP AND ALLOW THEM TO PASS, NOTHING HAPPENED. THE TRUCK KEPT GOING. I HAD TO STAND ON THE PEDAL TO PREVENT MY TRUCK FROM BUMPING INTO THE PEDESTRIAN. BOTH INCIDENTS HAD THE VEHICLE MOVING AT LESS THAN 5 MPH AND IDLE ENGINE POWER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162074December 17, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2016 GMC SIERRA 1500. WHEN THE VEHICLE WAS STARTED, THE AIR BAG WARNING INDICATOR ILLUMINATED. WHILE DRIVING APPROXIMATELY 45 MPH, THE DRIVER AND PASSENGER SIDE CURTAIN AIR BAGS DEPLOYED. THE CONTACT STOPPED THE VEHICLE IN THE MIDDLE OF THE HIGHWAY UNTIL THE POLICE ARRIVED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS TAKEN TO FINNEGAN CHEVROLET (26529 SOUTHWEST FWY, ROSENBERG, TX 77471) WHERE IT WAS DIAGNOSED THAT THE HEADLINER AND SENSORS NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161430December 14, 2018
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2016 GMC SIERRA 1500. THE CONTACT STATED THAT WHEN THE POWER MIRROR BUTTON WAS ACCIDENTALLY TOUCHED, THE MIRRORS FOLDED INWARD AND WOULD NOT FOLD BACK OUT. THE VEHICLE WAS TAKEN TO STERLING MCCALL BUICK GMC (713-776-4600, LOCATED AT 10422 SOUTHWEST FWY, BLDG D, HOUSTON, TX 77074) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS APPROXIMATELY 28,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11160687December 11, 2018
POWER TRAIN, UNKNOWN OR OTHER
SINCE BUYING THE TRUCK NEW IN 2016 IT HAD A VIBRATION , WHICH GOT WORSE AS YOU INCREASED SPEED, AT HIGHWAY SPEED, 65-75 MPH THE VIBRATION IS SO BAD IT WAS MAKING ME NAUSEOUS. I HAVE TAKEN IT TO THE DEALER SEVERAL TIMES, FIRST BALANCED THE TIRES AND SAID EVERYTHING WAS NORMAL, TRUCK STILL VIBRATING. SEVERAL MORE TRIPS TO THE DEALER WITH THE SAME RESULT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11160768December 11, 2018
EXTERIOR LIGHTING
FAILED SEAL ON 3RD BRAKE LIGHT RESULTING IN COMPLETE REPLACEMENT OF BRAKE LIGHT REQUIRED DUE TO WATER INFILTRATION. HAPPENED IN CAR WASH AFTER OWNING 2YRS 8 MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11160788December 11, 2018
SERVICE BRAKES
ON SEVERAL OCCASIONS I HAVE HAD DIFFICULTY WITH THE BRAKING SYSTEM. THE BRAKING SYSTEM BECOMES UNRESPONSIVE AFTER PUMPING THE BRAKES A FEW TIMES. ON SEVERAL OCCASIONS I'VE HAD THE BRAKE PEDDLE PUSHED TO THE FLOOR IN AN ATTEMPT TO STOP THE VEHICLE. THIS SEEMS TO HAPPEN MOSTLY AT SLOW SPEEDS, A GOOD EXAMPLE IS WHEN YOU ARE IN A TRAFFIC JAM AND ARE PRIMARILY USING THE BRAKES TO EDGE FORWARD AND STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11160547December 10, 2018
SERVICE BRAKES
BRAKE PEDAL BECOMES HARD TO PUSH MAKING STOPPING A PROBLEM. HUGE SAFETY ISSUE. WHILE IN MOTION AT LOW RPM BRAKE PEDAL BECOMES HARD LIMITING THE STOPPING OF THE TRUCK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155790December 3, 2018
AIR BAGS, UNKNOWN OR OTHER
CEILING AIR BAGS DEPLOYED. WITH OUT TRUCK BEING COMPROMISED. ALSO SURGING DOESN'T WANT TO STOP REVS AT 1000 RPM AND PUSHES EVEN WHEN BRAKED LEEPS FORWARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154310November 27, 2018
SERVICE BRAKES
MY 2016 GMC SIERRA HAS 44,000 MILES ON IT. IN THE LAST 2 WEEKS I HAVE HAD 3 OCCASIONS WHEN TRAVELING AT VERY LOW SPEEDS THE BRAKE PEDAL BECOMES STIFF AND REQUIRES BOTH FEET TO DEPRESS ENOUGH TO GET THE VEHICLE TO STOP. EVEN WHEN COMPLETELY COMPRESSED WITH MY FULL FORCE THE VEHICLE CONTINUED TO ROLL SLOWLY. ONE TIME WAS IN A PARKING LOT AND THE OTHER 2 TIMES WERE AT DRIVE-THRU FAST FOOD SPOTS. BRAKE FUNCTION SEEMS COMPLETELY FINE AT NORMAL OPERATING SPEEDS. A SEARCH OF THE INTERNET LED ME TO FIND SEVERAL FORUMS WITH PEOPLE DESCRIBING THE EXACT SAME SITUATIONS. AT LOW SPEEDS THE BRAKE PEDAL BECOMING EXTREMELY STIFF AND CANNOT BE DEPRESSED MORE THAN 1". I WAS LUCKY TO BE ABLE TO STOP BY PUTTING MY TRUCK INTO NEUTRAL. IF I HAD ROLLED OUT IN CROSS TRAFFIC SOMEONE COULD HAVE BEEN KILLED. THERE ARE WAY TOO MANY STORIES EXACTLY LIKE MINE ALL OVER THE INTERNET FOR THERE NOT TO BE A SIGNIFICANT PROBLEM WITH THE VACUUM PUMP AND OR BRAKE BOOSTER OR SOME OTHER BRAKE SYSTEM COMPONENT ON 2014-2018 GMC PICKUPS AND LARGE SUVS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153662November 25, 2018
SERVICE BRAKES
VACUUM PUMP FAILED AND REPLACED AT MY OWN EXPENSE. BRAKES WOULD NOT DEPRESS, WERE VERY FIRM AND TRUCK CONTINUED TO ROLL EVEN WITH EXTRA FIRM PRESSURE ON BRAKE PEDDLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153363November 23, 2018
SERVICE BRAKES
SEVERAL TIMES I'VE EXPERIENCED WEAK BRAKING A DIFFERENT SPEEDS OR WHILE SHIFTING FROM PARKING. I ALSO EXPERIENCE THE BRAKES NOT FULLY DEPRESSING AFTER I STEP ON THE BRAKES. I TOOK MY VEHICLE FOR A BRAKE INSPECTION THINKING I MAY NEED NEW BRAKES AND WAS TOLD BY THE INSPECTOR THAT THE PADS ARE NOT THE ISSUE, HE TOLD ME HE HAS NEVER SEEN AN ISSUE SIMILAR TO WHAT IS GOING ON WITH MY TRUCK AND INSTRUCTED ME TO TAKE IT TO THE DEALERSHIP. WHEN I CONTACTED THE DEALERSHIP THE SERVICE ADVISOR TOLD ME THAT IT SOUNDS LIKE I JUST NEED TO REPLACE THE BRAKE PADS AND ROTORS AND TOLD ME THAT HE DOESN'T BELIEVE THERE'S AN UNDERLYING ISSUE BASED ON WHAT I WAS TOLD AT THE OTHER SERVICE CENTER. ANY ISSUES WITH BRAKING COMPONENTS SHOULD BE ADDRESSED IMMEDIATELY BY THE MANUFACTURER BEFORE PEOPLE GET HURT OR SOMEONE IS KILLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153394November 23, 2018
SERVICE BRAKES
HAD TO REPLACE VACUUME PUMP AFTER INTERMITTENT BRAKE FAILURE AT SLOW SPEEDS WITH ONLY 38,000 MILES ON THE TRUCK. BRAKE FAILURE WOULD OCCUR WITHOUT WARNING. DEALERSHIP DIAGNOSED THE ISSUE AFTER TESTING HE VACUUME PUMP, WHICH WAS READING 6 PSI. WAS TOLD THERE HAVE BEEN NO RECALLS FOR THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11149853November 7, 2018
SERVICE BRAKES
BRAKE PEDAL ROCK HARD AND WILL NOT PRESS DOWN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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