GMC Sierra Complaints (2003)

570 consumer complaints on file.

#10239033August 20, 2008
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS, ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2003 GMC SIERRA 2500 HD. WHILE DRIVING 35 MPH, THE WARNING LIGHTS ON THE INSTRUMENT PANEL CONTINUED TO FLASH ON AND OFF. IN ADDITION, THE WINDSHIELD WIPERS ACTIVATED AND SMOKE WAS NOTICED UNDERNEATH THE HOOD. THE CONTACT HAD BEEN DRIVING FOR SEVERAL MINUTES BEFORE NOTICING THE SMOKE. THE HOOD COULD NOT BE OPENED AND THE FIRE DEPARTMENT WAS CALLED. A POLICE REPORT WAS FILED. TEN MINUTES LATER, THE VEHICLE WAS ENGULFED IN FLAMES AND DESTROYED. THE FAILURE AND CURRENT MILEAGES WERE 65,000. UPDATED 09/25/08 *BF THE CONSUMER STATED IT WAS A POSSIBLE FUEL LINE FAILURE. UPDATED 09/26/08. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10238610August 17, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER WAS WORKING FINE AND THEN JUST COMPLETELY STOPPED WORKING. CHECKED ON RECALLS TO SEE IF THIS WAS ANOTHER DEFECT BUT SAW THAT THERE IS A LAWSUIT GOING ON WITH SEVERAL PEOPLE WITH THE SAME COMPLAINT. HAVE NOT CORRECTED THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233022July 2, 2008
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL*THE CONTACT OWNS A 2003 GMC SIERRA 1500. WHILE DRIVING APPROXIMATELY 5 MPH AND ATTEMPTING TO MAKE A COMPLETE STOP, THE ABS WOULD SHUT OFF. THERE WERE NO WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT REPAIRED THE VEHICLE HIMSELF AND STATED THAT IT WAS IDENTICAL TO THE FAILURES MENTIONED IN THE 2005 SIERRA K1500 RECALL. THE FAILURE MILEAGE WAS 31,000 AND CURRENT MILEAGE WAS 32,580.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10232912July 1, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 2003 GMC SIERRA 2500 HD. THE CONTACT STATED THAT THE INSTRUMENT PANEL FAILED AND PREVENTED HIM FROM KNOWING HOW FAST HE IS TRAVELING, OR ANY OTHER PERTINENT INFORMATION. THE DEALER STATED THAT THERE WAS NO RECALL FOR THE FAILURE. THE VIN AND RECALL NUMBER WERE UNKNOWN. THE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230399June 9, 2008
STEERING
CLUNKING NOISE AND VIBRATION IN STEERING COLUMN AT LOW SPEEDS ON BUMPY ROADS, ESPECIALLY WHEN TURNING CORNERS. FEELS LIKE SERIOUS FRONT-END MECHANICAL PROBLEMS. CURRENT MILEAGE ON MY 2003 GMC SIERRA IS 60,000. I LEARNED FROM GM THAT THE INTERMEDIATE STEERING SHAFT HAD ALREADY BEEN REPLACED AT 24,000 MILES UNDER WARRANTY, BUT IT NEEDED REPLACING AGAIN. $207 FOR NEW SHAFT AND $92 LABOR. NEW, IMPROVED PART # IS 19153614. IF GM KNEW THE ORIGINAL SHAFT WAS DEFECTIVE, WHY DIDN'T THEY HAVE TO RECALL IT? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10227587May 13, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER DOES NOT WORK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10227103May 8, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
INTERMITTENT AND ERRATIC SPEEDOMETER PROBLEM. SPEEDOMETER WILL SOMETIMES APPEAR TO REGISTER CORRECTLY, OTHER TIMES WILL BE INOPERATIVE, AND AT OTHER TIMES WILL REGISTER THE WRONG SPEED. THIS HAS BEEN ESPECIALLY DANGEROUS AT NIGHT WHEN IT IS DIFFICULT TO USE EXTERIOR VISUAL CUES OF ACTUAL SPEED TO KNOW THAT THE SPEEDOMETER IS GIVING THE WRONG INFORMATION. THIS HAS LED TO SEVERAL NEAR ACCIDENTS DUE TO INACCURATE KNOWLEDGE OF SPEED WHEN APPROACHING INTERSECTIONS AND CURVES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223757April 8, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
INSTRUMENT CLUSTER FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223618April 7, 2008
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL*THE CONTACT OWNS A 2001 GMC SIERRA 1500. WHILE DECELERATING, THE BRAKES MAKE A STRANGE NOISE AND THE VEHICLE TAKES A LONG TIME TO REACH A COMPLETE STOP. THE DEALER WANTS TO CHARGE $85 TO PERFORM A DIAGNOSTIC; THEREFORE, THE CONTACT WILL NOT HAVE THE VEHICLE REPAIRED. THE MANUFACTURER INFORMED THE CONTACT THAT HE WOULD RECEIVE A CALL BACK. THE CURRENT MILEAGE WAS 46,000 AND FAILURE MILEAGE WAS 44,000. UPDATED 04/23/08. *LJ THE CONSUMER STATED THE ABS ACTIVATED WHEN BRAKING AT LOW SPEEDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223025April 1, 2008
STEERING:COLUMN
TL*THE CONTACT OWNS A 2003 GMC SIERRA 1500. THE CONTACT HEARD A RUBBING SOUND COMING FROM THE STEERING COLUMN. THE DEALER STATED THAT THE STEERING COLUMN NEEDED TO BE REPLACED AND THEY REPLACED THE COLUMN WITH THE ORIGINAL DESIGN. ONE YEAR LATER, THE FAILURE RECURRED. THE DEALER STATED THAT THERE WAS A NEW DESIGN FOR THE STEERING COLUMN, BUT THE CONTACT WOULD HAVE TO PAY TO HAVE THE NEW PART INSTALLED. THE FAILURE MILEAGE WAS 40,000 AND CURRENT MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221938March 21, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SUMMER 2007 WE RECEIVED A NOTICE FROM GMC FOR OUR 2003 GMC SIERRA THAT STATED "YOUR VEHICLE COULD DEVELOP A CONDITION WHERE ONE OR MORE OF THE INSTRUMENT PANEL GAUGE NEEDLES MAY STICK, FLUTTER, OR BECOME INOPERATIVE. THIS MAY CAUSE INACCURATE READINGS, INCLUDING THE SPEEDOMETER AND THE FUEL GAUGE." THEY OFFER TO CORRECT THIS PROBLEM IF IT OCCURS IN VEHICLES WITHIN 7 YEARS OR 70,000 MILES, WHICHEVER IS LESS. OUR GMC SIERRA DEVELOPED THIS CONDITION RECENTLY AT 5 YEARS AND 90,000. THE SPEEDOMETER BEGAN TO DISPLAY INACCURATE SPEEDS AND EVENTUALLY STARTED ERRATICALLY PULSING AND SOMETIMES DISPLAYING NO SPEED. THIS IS VERY UNSAFE TO HAVE THIS HAPPEN WHEN YOU ARE DRIVING. THERE ARE NUMEROUS ENTRIES ONLINE INDICATING THAT THIS HAS HAPPENED TO MANY OF THE VEHICLES IN THE 5 YEAR RANGE, MANY JUST AFTER THE MILEAGE CUT OFF. DISPLAYING PROPER SPEED IS IMPORTANT TO SAFETY AND IF THEIR INSTRUMENT PANELS ARE FAILING ON MULTIPLE VEHICLES THE MANUFACTURER SHOULD BE RESPONSIBLE FOR REPLACING THEM REGARDLESS OF AGE OR MILEAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221292March 15, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
RECEIVED LETTER FROM GMC ABOUT CLUSTER PANEL GAUGES STICKING OR FLUTTERING. I DID NOT HAVE ANY PROBLEMS AT THAT TIME AND MILEAGE WAS OVER THE 70,000 STATED IN LETTER. LATER THE OIL GAUGE STARTED FLUTTERING AND BATTERY GAUGE REGISTERS BATTERY AS DEAD. CONTACTED GMC ON 1/17/08, WAS TOLD THE INSTRUMENT PANEL HAD BE DIAGNOSED BY CERTIFIED GMC SERVICE PERSONAL. I WAS GIVEN A REFERENCE NUMBER TO USE WHEN CONTACTING GMC. I HAD HPR AUTOMOTIVE IN SULLLIVAN,IL. DIAGNOSE THE PANEL.-COST $85. DIAGNOSIS WAS CLUSTER PANEL DEFECTIVE. GMC CONTACTED HPR TO VERIFY PANEL WAS DEFECTIVE. THE COST WOULD BE $600 PLUS FOR THE REPAIR. AFTER SEVERAL CONVERSATIONS WITH TWO GMC SERVICE REPRESENTATIVES .I WAS TOLD ON 2/29/08 BY A THIRD REPRESENTATIVE THAT GMC WOULD NOT COVER THE PANEL REPLACEMENT. I HAVE READ SEVERAL FORUMS ON THE DEFECTIVE CLUSTER PANEL. MOST STATE GMC REFUSED THE REPAIRS, OTHERS STATE DEALERSHIP WHERE VEHICLE WAS PURCHASED DID REPAIR FOR NO COST EVEN THOUGH THE MILEAGE WAS OVER 70,000. I FEEL THAT GMC SHOULD BE HELD ACCOUNTABLE FOR THE DEFECTIVE PART NO MATTER WHAT THE MILEAGE IS, SINCE THEY STATE IN WRITING THEY KNOW THE PART IS DEFECTIVE, THANKS M.G. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220598March 7, 2008
POWER TRAIN, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, STEERING
2003 GMC SIERRA WITH SEVERAL PROBLEMS. CONSUMER STATES THAT THE TRANSMISSION FAILED. PASSENGER SIDE WINDOW MOTOR BROKE, SPEEDOMETER FAILED DUE TO STEPPER MOTOR FAILURE, TRUCK IS ON THE THIRD SET OF FRONT BRAKE ROTORS, AND UPPER SUPPORT COLUMN BEARINGS, AND MORE PROBLEMS. *KB THE CONSUMER STATED THE DEALER REFUSED TO REPLACE THE UPPER SUPPORT BEARING, BUT REPLACED THE INTERMEDIATE SHAFT INSTEAD. THE REAR PLANATERY FORWARD CLUTCH WAS BURNT, WHICH CAUSED THE TRANSMISSION TO FAIL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219920March 3, 2008
SEAT BELTS, AIR BAGS
TL*THE CONTACT OWNS A 2003 GMC SIERRA 1500. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT CRASHED INTO A TREE. THE VEHICLE WAS COMPLETELY DESTROYED AND NONE OF THE AIR BAGS DEPLOYED. THE SEAT BELT SYSTEM ALSO FAILED TO PROPERLY SECURE HER IN THE VEHICLE. THE IMPACT EJECTED HER FROM THE VEHICLE. THE CONTACT SUSTAINED MAJOR INJURIES, SUCH AS A PUNCTURED KIDNEY AND LUNGS, BROKEN RIBS, MULTIPLE CONTUSIONS TO THE HEAD, A BROKEN LEFT HAND, AND A BROKEN RIGHT FINGER. A POLICE REPORT WAS FILED. SHE IS IN THE PROCESS OF FILING ARBITRATION AGAINST THE MANUFACTURER. THE VIN AND POWERTRAIN WERE UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 45,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10219280February 27, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
AT AROUND 102K MILES, SPEEDOMETER NEEDLE QUIT RETURNING TO ZERO WHEN THE VEHICLE STOPS MOVING. NEEDLE MAY COME TO REST AT ANY POINT ON THE DIAL WHEN VEHICLE IS STOPPED, AND THE REST POINT MAY OR MAY NOT CHANGE WHILE THE VEHICLE IS UNDERWAY, MAKING IT DIFFICULT TO ESTIMATE SPEED (E.G., NEEDLE MAY INITIALLY INDICATE 30 MPH AT REST, BUT ACTUAL SPEED UNDERWAY ISN'T NECESSARILY 30 MPH LESS THAN INDICATED BECAUSE THE REST POINT MAY HAVE CHANGED). AND WHEN THE DIAL ZEROS AT 120 MPH, THE TRUCK EFFECTIVELY HAS NO SPEEDOMETER AT ALL RATHER THAN JUST AN INACCURATE ONE. I RECEIVED A LETTER FROM GM WARNING OF POTENTIAL INSTRUMENT FAILURES AND OFFERING FREE REPAIR ON VEHICLES WITH LESS THAN 70K MILES; AN EMAIL CORRESPONDENCE WITH GM CONFIRMED THAT THEY WOULD NOT REPAIR MINE FOR FREE OR AT REDUCED COST. INTERNET DISCUSSIONS AND ADS FOR INSTRUMENT REPAIRS REVEAL THIS TO BE A COMMON PROBLEM ON A RANGE OF '03-'06 GM VEHICLES. THE GM DEALER I CALLED WILL FIX THE INSTRUMENT CLUSTER FOR $500 -- ROUGHLY 3 TIMES WHAT REPAIR SERVICES ADVERTISING ON THE INTERNET CHARGE TO REPLACE ALL THE DEFECTIVE STEPPER MOTORS IN THE CLUSTER. THIS PROBLEM IS CERTAINLY SAFETY-RELATED (THINK OF MISJUDGING SPEED IN A ROLLOVER-PRONE VEHICLE GOING INTO A SHARP CURVE), AND TO THE DEGREE THAT IS VIRTUALLY INEVITABLE ON CERTAIN VEHICLES, GM SHOULD ISSUE A RECALL RATHER THAN A LIMITED "SECRET WARRANTY". *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219322February 27, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 2003 GMC SIERRA 1500. ON SEPTEMBER 27, 2005, THE SPEEDOMETER BEGAN DISPLAYING INACCURATE READINGS. THE SPEEDOMETER SPORADICALLY FAILED FOR THE NEXT COUPLE OF YEARS. ON OCTOBER 5, 2007, THE SPEEDOMETER DISPLAYED AN INACCURATE SPEED OF 125 MPH. THE CONTACT RECEIVED A NOTICE REGARDING A VOLUNTARY RECALL FOR THE SPEEDOMETER. ONLY VEHICLES LESS THAN SIX YEARS OLD OR WITH FEWER THAN 70,000 MILES WOULD RECEIVE A FREE REMEDY. THE CONTACT'S MILEAGE WAS 115,000; THEREFORE, HE WAS INELIGIBLE FOR THE FREE REMEDY. NO REPAIRS WERE MADE. THE CONTACT FILED A COMPLAINT WITH THE MANUFACTURER. THE PURCHASE DATE, RECALL NUMBER, AND SPEED WERE UNKNOWN. THE FAILURE MILEAGE WAS 64,999 AND CURRENT MILEAGE WAS 115,000. UPDATED 3/25/08 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219136February 25, 2008
EXTERIOR LIGHTING:HEADLIGHTS, ENGINE AND ENGINE COOLING, STEERING
TL*THE CONTACT OWNS A 2003 GMC SIERRA 1500. THE HEADLIGHTS DIM AND THE ENGINE SHUTS OFF WHEN THE CONTACT DEPRESSES THE BRAKE PEDAL. THE STEERING WHEEL DOES NOT MOVE AND THE CONTACT WAS ALMOST INVOLVED IN A CRASH. THE DEALER COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WOULD NOT ASSIST THE DEALER IN LOCATING THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 80,845. UPDATED 4/2/08 *CN THE CONSUMER STATED WHEN THE ENGINE SHUTS OFF AND VEHICLE IS STILL, THE STEERING WHEEL BECOMES INOPERABLE. UPDATED 04/02/08 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10217986February 13, 2008
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
MY ABS ACTIVATES TOO ON DRY PAVEMENT. HAVE NOT TAKEN TO THE DEALER YET. WAY TOO MANY PROBLEMS WITH THIS VEHICLE. ONLY 60,000 MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10217662February 11, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 2003 GMC SIERRA 1500. THE CONTACT STATED THAT THE SPEEDOMETER STOPPED WORKING. HE TOOK THE VEHICLE TO THE DEALER AND WAS INFORMED THAT HE WAS NO LONGER ELIGIBLE TO RECEIVE A FREE REPAIR. THE QUALIFICATIONS FOR THE FREE REPAIR WERE SEVEN YEARS OR 70,000 MILES. THE CONTACT STATED THAT HE WAS NEVER NOTIFIED AND, WHEN HE BROUGHT HIS VEHICLE IN FOR REPAIR, IT WAS TOO LATE. THE MANUFACTURER STATED THAT THEY WOULD NOT COVER THE REPAIR, EVEN THOUGH THE VEHICLE IS ONLY FIVE YEARS OLD. THE CONTACT STATED THAT HE HAD BEEN TO THE DEALER ABOUT THE FAILURE BEFORE THE VEHICLE EXCEEDED THE MILEAGE, BUT THE FAILURE HAD NOT BEEN DIAGNOSED UNTIL FEBRUARY 11, 2008. THE VIN WAS INVALID. THE CURRENT AND FAILURE MILEAGES WERE 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10217592February 10, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE SPEEDOMETER AND TACHOMETER WORKS SOMETIMES BUT OTHER TIMES IT DOES NOT WORK. THIS IS A SAFETY ISSUE AS THE SPEED IS UNKNOWN. THE VEHICLE WAS TAKEN TO THE DEALER BUT I WAS TOLD THAT IT IS NO LONGER UNDER WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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