GMC Sierra Complaints (2016)

457 consumer complaints on file.

#11297821January 7, 2020
EXTERIOR LIGHTING
PASSENGER SIDE TAIL LIGHT LED LIGHTS FAILED. LIGHT BEGAN TO DIM AND FLUTTER IN MULTIPLE LOCATIONS IN LED STRIP, EVENTUALLY TOTALLY FAILING IN BRAKE LIGHT AND TURN SIGNAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297428January 6, 2020
STEERING
TL* THE CONTACT OWNS A 2016 GMC SIERRA 2500. WHILE DRIVING AT HIGH SPEEDS, THERE WAS A LOT OF PLAY IN THE STEERING WHEEL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO DAVE SMITH MOTORS (210 N DIVISION ST, KELLOGG, ID 83837) WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE OPERATED AS INTENDED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 43,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11296760January 2, 2020
STEERING
I RECEIVED A WARNING MESSAGE ON MY DIGITAL DASH DISPLAY WHICH INDICATED "SERVICE POWER STEERING" AND MY POWER STEERING STOPPED WORKING COMPLETELY. IT WAS IMPOSSIBLE TO STEER THE VEHICLE AND I HAD TO HAVE THE VEHICLE TOWED FOR SERVICE. THE VEHICLE WAS PARKED AT THE TIME THE WARNING CAME ON. THE MECHANIC WILL BE EVALUATING THE VEHICLE IN THE MORNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11292554January 2, 2020
UNKNOWN OR OTHER
HERE IS WHAT HAPPENED REGARDING THE REAR SLIDING-WINDOW SHATTERING (AND NEARLY A FIRE) IN MY 2016 SIERRA: ON JANUARY 1ST, 2020, I WAS DRIVING STRAIGHT AT APPROXIMATELY 30 MPH ON A SMOOTH, LEVEL CITY STREET (NO POTHOLES OR ROAD DEFECTS, ETC.) IN 25-DEGREE WEATHER WITH MY REAR-WINDOW DEFROSTER ON WHEN I SMELLED SOMETHING BURNING AND LOOKED IN MIRROR AND SAW SMOKE AND A FEW SECONDS LATER THE DRIVER'S SIDE GLASS-PANEL OF MY SLIDING REAR-WINDOW SHATTERED. THERE WAS NO ICE ON WINDOW AT THE TIME AND I HAD BEEN DRIVING APPROXIMATELY 7 MINUTES. I KNOW THAT GM HAS ACKNOWLEDGED THIS PROBLEM AND ISSUED A RECALL #N192220470 ON CANADIAN VEHICLES, AND THAT THERE IS A MAJOR FIRE HAZARD. I SPOKE WITH ANDERSON CHEVROLET AND GROSSINGER GMC THIS MORNING (JANUARY 2ND) AND WAS BASICALLY DISMISSED AND TOLD TO CALL GM ABOUT IT, THEY WON'T HELP ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289849December 18, 2019
SERVICE BRAKES
2 TIMES NOW MY TRUCK BRAKES DID NOT WORK. I MEAN, THEY LITERALLY DIDNT WORK. THE FIRST TIME IT HAPPENED MY PICKUP ALMOST HIT MY HOUSE. THE SECOND TIME IT HAPPENED THE PICKUP HIT ANOTHER VEHICLE AT MY HOME CAUSING DAMAGE TO BOTH VEHICLES. I AM CURRENTLY IN FEAR OF DRIVING THIS PICKUP TRUCK DO TO THESE 2 BRAKE FAILURES. WILL THE NEXT CRASH ACTUALLY HURT SOMEONE? GMC NEEDS TO REPAIR THESE BRAKE FAILURE ISSUES. AGAIN, THERE WAS ABSOLUTELY NO BRAKES EVEN THOUGH I PRESSED ON THE BRAKE PEDAL AS HARD AS I COULD. THE PROPERTY DAMAGE AMOUNT FROM THE SECOND BRAKE FAILURE IS WELL OVER $2,000.00. PLEASE HAVE GMC REPAIR/FIX THIS PROBLEM SO I CAN DRIVE MY PICKUP WITHOUT WORRY AND MORE DAMAGE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11289775December 17, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
REAR WINDOW GLASS ON DRIVER SIDE OF SLIDING REAR WINDOW EXPLODED AFTER USING DEFROST IN COLD WEATHER WHILE DRIVING ON THE INTERSTATE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11289518December 16, 2019
STEERING
PURCHASED THE 2016 DURAMAX DENALI WITH LESS THAN 39,000 MILES AFTER MY PREVIOUS GMC TRUCK TURNED OUT TO BE A SAFETY HAZARD AND A MONEY PIT. SALES REP HAD ME DRIVE THE VEHICLE AROUND THE BLOCK AND THE VEHICLE WAS WHAT I WANTED. AFTER DRIVING THE TRUCK AT HIGHWAY SPEED I STARTED NOTICING THE VEHICLE DRIFTING ALL OVER, I HAD TO TURN THE LANE DEPARTURE WARNING SYSTEM OFF BECAUSE YOU CANT KEEP IT IN THE LANE. GOING INTO A CONSTRUCTION ZONE I ALMOST WAS PUSHED INTO THE BARRIER BECAUSE OF THE DRAFT OFF OF A SEMI. WITH SPEED LIMITS UP TO 85 HERE IN TEXAS I CANT BELIEVE SOMEBODY HAS NOT BEEN KILLED YET. I AM TAKING IT TO GMC CAVENDER OF BUICK IN SAN ANTONIO WEDNESDAY. THIS IS A VERY SERIOUS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289000December 14, 2019
POWER TRAIN
THE TRUCK HAS A HORRIBLE VIBRATION FROM AROUND 45 MPH AND UP. HAVE TEST DROVE OTHER 2016 GMC SIERRAS WITH SAME ISSUE. HAVE TAKEN IT BACK TO THE DODGE DEALERSHIP WE BOUGHT IT FROM AND THEY SAID IT SHOULD BE A RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288023December 9, 2019
STEERING
TRUCK STEERING IS VERY DANGEROUS. 4-8 INCH PLAY IN THE WHEEL LEFT AND RIGHT. YOU HAVE TO TURN THE WHEEL 4' EITHER WAY FOR IT TO RESPOND. THE DEALERSHIPS DON'T HAVE A FIX FOR THIS AND THERE ARE 1000 OF THREAD POSTS ON THIS ISSUE. THIS EXACT ISSUE. PEOPLE ARE GOING TO DIE IF THIS IS NOT FIXED PROPERLY AND RECALLED BY GM. THE DEALERSHIPS ARE PUTTING LOCTITE ON THE STEERING G BUT TO PREVENT IT FROM BACKING OUT BUT THIS DOES NOT LAST. IT HAPPENS AGAIN ONLY 1000S OF MILES LATER. GOING DOWN THE ROAD I ALMOST ENDED UP IN THE WOODS BECAUSE MY STEERING WOULD NOT RESPOND. NIGHTMARISH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281691November 22, 2019
SERVICE BRAKES
BRAKES HAD ALREADY BEEN REPAIRED BY DEALER UNDER RECALL PRIOR TO THIS INCIDENT. FOR SEVERAL WEEKS I NOTICED PROBLEMS. THE HILL ASSIST WOULD NOT HOLD EVEN WHEN BRAKING THE TRUCK ROLLED BACK ON HILLS. THE PETAL WOULD FEEL HARD LIKE SOMETHING WAS KEEPING IT FROM DEPRESSING. FINALLY, THE BRAKES FAILED AGAIN WHILE I WAS IN LINE AT A FAST FOOD RESTAURANT. ONE SECOND THEY WORKED, THE NEXT THEY DID NOT! I WAS MOVING SLOWLY AND ABLE TO PUT IT IN PARK. GOT OUT AND ASKED FOR HELP MOVING IT OUT OF LINE AND INTO A PARKING SPOT. I PUT IT BACK IN GEAR ONCE PEOPLE HAD STOPPED CROSS TRAFFIC AND ROLLED SLOWLY INTO A PARKING SPOT. APPROACHING THE LIGHT POLE, I DEPRESSED THE BRAKE AGAIN AND IT WOULD NOT DEPRESS. THERE WAS A SCRAPING SOUND AND I PUMPED THEM SEVERAL TIMES, BUT IT DIDN'T FEEL LIKE THERE WAS ANY GIVE AT ALL. I ROLLED TO CURB AND PUT INTO PARK. I HAD THE TRUCK TOWED TO DEALER, TRADED IT FOR ANOTHER CAR AND NEVER DRIVE AGAIN. DATE WAS NOVEMBER 15, 2019. 8:30 AM. THE TRUCK HAD APPROXIMATELY 50,750 MILES ON IT. VERY SCARY AND DANGEROUS AS THERE WERE MANY PEDESTRIANS INCLUDING CHILDREN IN PARKING LOT AND USING CROSSWALK WHICH TRANSECTS DRIVE LANE. THIS PROBLEM WAS SUPPOSED TO HAVE BEEN FIXED AT DEALER JUST A FEW WEEKS BEFORE, SO FIX OBVIOUSLY DID NOT WORK!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279762November 13, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2016 GMC SIERRA 2500. WHEN THE BRAKE PEDAL WAS DEPRESSED, A VERY LOUD SQUEALING NOISE WAS HEARD. THE NOISE WAS SO LOUD THAT OTHER DRIVERS INFORMED THE CONTACT THAT THERE WAS AN ISSUE WITH HER BRAKES. THE NOISE BEGAN EVER SINCE THE VEHICLE WAS PURCHASED IN 2016. THE VEHICLE WAS TAKEN TO NICK ABRAHAM AUTO-MALL GMC (1115 E BROAD ST, ELYRIA, OH 44035) ON EIGHT OCCASIONS, BUT THEY WERE NOT ABLE TO REPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 9-563-9469535. THE APPROXIMATE FAILURE MILEAGE WAS 20,876. *BF *AS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278919November 8, 2019
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2016 GMC SIERRA 1500. AFTER THE CONTACT PARKED THE VEHICLE FROM BEING DRIVEN A SHORT DISTANCE, HE NOTICED SMOKE COMING FROM THE REAR OF THE VEHICLE. THE CONTACT ALSO NOTICED A SPARK OF FIRE ON THE INSIDE OF THE VEHICLE UNDERNEATH THE REAR WINDSHIELD WHERE THE DEFROST MECHANISM WAS LOCATED. THE CONTACT AND THE PASSENGER EXITED THE VEHICLE AND THE FIRE EXTINGUISHED ITSELF. THE FIRE DEPARTMENT WAS NOT CONTACTED. ALMOST IMMEDIATELY, THE REAR DRIVER'S SIDE WINDOW SHATTERED. THERE WERE NO INJURIES. THE CONTACT TOOK THE VEHICLE TO GMC OF PERRYSBURG (LOCATED AT 26875 N DIXIE HWY, PERRYSBURG, OH 43551, 866-442-6919), BUT IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11270712October 24, 2019
FUEL/PROPULSION SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
TRANSMISSION HAS FAILED FROM 4TH GEAR UP (3) TIMES WITHIN 91,000 MILES. WHEN GOING AT SPEEDS MORE THAN 50 MILES AN HOUR, THE TRANSMISSION WILL BREAK AND LOSE FORWARD MOTION CAUSING A SAFETY ISSUE WITH ONCOMING TRAFFIC. THE TRANSMISSION WAS "REBUILT" AT LAFONTAINE GMC OF HIGHLAND, MI (2) TIMES AND THEY ARE TELLING ME THEY ARE GOING TO "REBUILD" IT A 3RD TIME. JUST WANTED TO NOTE SAFETY ISSUE SO WHEN THIS HAPPENS IN THE FUTURE I WILL HAVE A LEGAL AVENUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270877October 24, 2019
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2016 GMC SIERRA 1500. THE CONTACT STATED THAT THE VEHICLE LEAKED FUEL ONTO THE DRIVEWAY. THE CONTACT ALSO SMELLED FUEL INSIDE THE VEHICLE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE CONTACT CALLED AUTONATION BUICK GMC HENDERSON AT 702-979-2044 (LOCATED AT 330 NORTH GIBSON ROAD, HENDERSON, NV 89014) AND WAS INFORMED THAT THERE WAS NO RECALL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE SEAL ON TOP OF THE FUEL TANK NEEDED TO BE REPLACED. THE TECHNICIAN REPLACED THE SEAL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED A $100 VOUCHER. THE FAILURE MILEAGE WAS APPROXIMATELY 30,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270502October 23, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2016 GMC SIERRA 1500. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SLAMMED AND JERKED INTO GEAR. WHEN THE BRAKE PEDAL WAS DEPRESSED, THERE WAS A SHUTTER AND VIBRATION DETECTED IN THE TRANSMISSION. THE VEHICLE WAS TAKEN TO MAC HAIK CHRYSLER DODGE JEEP RAM (12111 KATY FWY, HOUSTON, TX 77079, (713) 538-2700) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FLUID NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO MONUMENT CHEVROLET (3940 PASADENA FWY, PASADENA, TX 77503, (713) 473-7601), BUT WAS NOT DIAGNOSED OR REPAIRED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 9-5585814814, BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269757October 20, 2019
ELECTRICAL SYSTEM
REMOTE START ON THE VEHICLE DOES NOT WORK SOMETIMES , DIC SAYS OPEN AND CLOSE DRIVER DOOR AND THE ENGINE LIGHT COMES ON AND REMAIN ON .I TOOK THIS VEHICLE TO A TECHNICIAN FOR DIAGNOSTICS AND COMPUTER STATED ROUGH IDLING PROBLEM TECHNICIAN CLEAR THE ENGINE CODE.THIS HAS CONTINUE TOO HAPPEN. VEHICLE IS ALWAYS STATIONARY WHEN THIS HAPPENS, I'VE CHECK AROUND AND THIS IS A CONSTANT PROBLEM FOR GMC AND CHEVROLET OWNERS .PLEASE LOOK INTO THIS MATTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266351October 16, 2019
ENGINE
2016 GMC DENALI 2500 6.6L DURAMAX DIESEL. CONSUMER WRITES IN REGARD TO FAULTY CRANKSHAFT THAT CAUSED IRREPARABLE DAMAGE TO ENGINE. *AS *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266174October 4, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2016 GMC SIERRA 1500. WHEN THE KEY WAS TURNED IN THE IGNITION, THE INSTRUMENT PANEL TURNED BLACK AND THE ENGINE FAILED TO START. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND TO PRIME BUICK GMC (1845 WASHINGTON STREET, HANOVER, MA 02339, (781) 826-8300) TO BE DIAGNOSED, BUT NO FAILURE CODE WAS FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 27,600. *LN*JB *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265366October 1, 2019
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2016 GMC SIERRA 1500. WHILE DRIVING APPROXIMATELY 25 MPH, THE AIR CONDITIONER STARTED TO BLOW HOT AIR. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD, AND TURNED OFF AND RESTARTED THE VEHICLE. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED EVERY DAY SINCE SEPTEMBER 25, 2019. THE VEHICLE WAS DRIVEN TO ALEXANDER BUICK GMC (1501 E VENTURA BLVD, OXNARD, CA 93036) WHERE IT WAS DETERMINED THAT THE CONDENSER NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 39,930.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257607September 24, 2019
STEERING
TL* THE CONTACT OWNS A 2016 GMC SIERRA 1500. THE CONTACT STATED THAT THERE WAS A SLIGHT CLICKING NOISE IN THE STEERING WHEEL WHEN IT WAS TURNED LEFT TO RIGHT. EXPRESSWAY CHEVROLET BUICK GMC (4000 IN-62, MT VERNON, IN 47620, (812) 307-9993) DIAGNOSED THAT THE STEERING RACK FAILED AND WOULD COST $2,000 TO REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 45,000. *TR THE CONSUMER STATED THE BATTERY WAS REPLACED AND THE CLICKING STEERING RACK NOISE WAS NO LONGER HEARD. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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