GMC Sierra Complaints (2009)

314 consumer complaints on file.

#10597321June 10, 2014
ENGINE, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
ABOUT 2 MONTHS AFTER WE PURCHASED OUR PRE-OWNED 2009 GMC SIERRA DENALI WE STARTED HAVING PROBLEMS WITH THE ENGINE POWER AND ALL SENSORS GOING OFF. THE SENSORS START GOING OFF THE STABILITY CONTROL CUTS OFF IT SAYS ENGINE POWER REDUCED THEN DOESN'T WANT TO SHIFT AND KILLS IN MIDDLE OF TRAFFIC. IT WILL DO IT FOR A FEW DAYS AND THEN JUST STARTS WORKING RIGHT AGAIN. SO WE NEVER KNOW WHEN IT'S GOING TO HAPPEN OR WHERE WE WILL BE. IT'S LIKE IT'S NOT RUNNING ON ALL CYLINDERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593587May 23, 2014
AIR BAGS, AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
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
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592343May 19, 2014
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2009 GMC SIERRA 1500. THE CONTACT STATED THAT THE DASHBOARD BEGAN TO CRACK AND SOME OF THE CRACKS WERE LOCATED DIRECTLY OVER THE PASSENGER SIDE AIR BAG. THE VEHICLE WAS NOT TAKEN TO THE DEALER NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 36,015.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586161May 2, 2014
FUEL/PROPULSION SYSTEM
HIT A POTHOLE FULL OF WATER WITH RIGHT REAR TIRE WHILE MAKING A RIGHT HAND TURN. THE WATER SPLASHED UP AND ENTERED INTO THE FUEL SYSTEM CONTROL MODULE THROUGH A POOR SEAL CAUSING THE UNIT TO SHUT OFF FUEL TO THE TRUCK. TRUCK STALLED OUT AND WOULD NOT RESTART BLOCKING TWO LANES OF TRAFFIC. CHECK ENGINE LIGHT WAS LIT, AND THE TRUCK HAD THE FOLLOWING CODES SET: P069E, P0231, P025A, P064A. I HAD THE TRUCK TOWED TO HAYDOCY GMC AND THEY DIAGNOSED IT AS A FAULTY FUEL SYSTEM CONTROL MODULE. THEY REPLACED AND REPROGRAMMED THE NEW UNIT TO THE TRUCK. THEY RETURNED THE DEFECTIVE PART TO ME AT MY REQUEST AND IT WAS DRIPPING WATER OUT OF THE SEAL. THIS IS SIMILAR TO RECALL 09V154000 FOR SIMILAR 2009 GM VEHICLES THAT WERE ASSEMBLED IN LATE 2008 JUST LIKE MY TRUCK IN WHICH THE SEAL WAS DEFECTIVE AND WOULD ALLOW WATER TO SEEP INTO THE FUEL SYSTEM CONTROL MODULE. I BELIEVE THIS RECALL SHOULD HAVE INCLUDED ADDITIONAL VEHICLE MODELS INCLUDING THE GMC SIERRA. I WOULD BE MORE THAN HAPPY TO PROVIDE ANY DOCUMENTATION, PICTURES, OR PARTS NECESSARY TO ASSIST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585021April 25, 2014
STRUCTURE, AIR BAGS
THERE IS A CRACK IN MY TRUCK'S DASHBOARD ON THE PASSENGER SIDE,RIGHT NEXT TO THE AIRBAG SECTION.THE DASHBOARD CRACKED ON ITS OWN,AS IT WAS NEVER SUBJECTED TO ANY KIND OF AN IMPACT OR FORCE. MY REASONABLE DOUBT IS THAT IT CRACKED DUE TO BEING MADE OF LOW QUALITY MATERIAL. I TOOK THE TRUCK TO MY LOCAL GMC DEALERSHIP,SAME PLACE WHERE I ALWAYS TAKE MY TRUCK FOR ANYTHING CONCERNING MY TRUCK. WHEN I BROUGHT MY TRUCK AND SHOWED A SERVICE DEPT. EMPLOYEE, I WAS TOLD THAT NEITHER MY REGULAR,NOR MY EXTENDED VEHICLE WARRANTY COVERED THE DAMAGE,AND IF I WANTED IT REPLACED I WOULD NEED TO PAY ~$250!!! I WAS STUNNED AND APPALLED THAT I WOULD NEED TO PAY TO REPLACE SOMETHING THAT WAS CLEARLY A LOW QUALITY PRODUCT,SOMETHING I ALREADY PAID FOR WHEN I BOUGHT THE TRUCK BRAND NEW. I WILL NEVER GO BACK TO THAT DEALERSHIP, OR ANOTHER GMC DEALERSHIP AS A MATTER OF FACT, EVER AGAIN, JUST OUT OF SPITE. I FEEL CHEATED AND CONNED, AS NOT ONLY DID THE GMC NOT WANT TO REPLACE THE DASHBOARD,IT WAS NOT EVEN COVERED UNDER THE EXTENDED WARRANTY I PURCHASED WHEN I GOT THE VEHICLE BRAND NEW. I SUSPECT GMC KNEW ABOUT THIS ISSUE SO THEY INTENTIONALLY DID NOT COVER IT UNDER THE VEHICLE WARRANTY. MY REAL CONCERN ISN'T IN THE AESTHETICS OF A CRACKED DASHBOARD,IT IS FOR THE SAFETY OF THE PASSENGERS THAT DRIVE IN MY TRUCK. IF,GOD FORBID,I WAS TO GET INTO A CAR ACCIDENT AND THE AIRBAG DEPLOYS, THERE IS A VERY REAL CHANCE THAT THE AIRBAG MIGHT GET PUNCTURED ON THE EDGE OF THE CRACKED DASHBOARD AND FAIL TO DO ITS FUNCTION AS IT WOULD IMMEDIATELY DEFLATE. THIS IS A SERIOUS SAFETY HAZARD AND ONE THAT MIGHT COST SOMEONE THEIR LIFE,DO WE REALLY NEED TO WAIT FOR SOMETHING BAD TO HAPPEN (LIKE THE GMC ISSUE WITH THE IGNITION SWITCH WHICH COST PEOPLE THEIR LIVES AFTER THEIR GMC VEHICLE UNEXPECTEDLY SHUT DOWN IN THE MIDDLE OF THE HIGHWAY!!) BEFORE SOMETHING IS DONE AND GMC DOES THE RIGHT THING AND OWNS UP TO ITS MISTAKE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10582926April 15, 2014
SUSPENSION
MY WIFE WAS DRIVING APPROXIMATELY 45MPH IN FALL RIVER WHEN ALL OF A SUDDEN WE HEARD A LARGE BANG UNDERNEATH THE VEHICLE, UPON LOOKING IN THE REAR MIRROR I NOTICED A LARGE STEEL ITEM SHOOT OUT FROM UNDERNEATH THE VEHICLE SLIDING FAST BEHIND THE VEHICLE WITH SPARKS NOTICED AS IT WAS DARK, AND INTO ONCOMING TRAFFIC WHICH HAD TO SWERVE TO AVOID AN ACCIDENT AND AVOID THE PROPELLED STEEL LEAF SPRING. NO ACCIDENT OCCURRED, LEAF SPRING WAS RECOVERED FROM THE ROAD AFTER PULLING VEHICLE OVER AND NOTED IT CAME FROM RIGHT REAR OF VEHICLE WHERE IT HAD SNAPPED OFF. THIS INCIDENT CREATED AN EXTREMELY POTENTIALLY SERIOUS CONDITION WHICH COULD HAVE CAUSED IT TO GO INTO THE VEHICLE TRAVELING BEHIND US. UPON BRINGING THIS VEHICLE TO KELLY'S TIRES IN MIDDLEBORO, THEY STATED AND I QUOTE "LET ME GUESS YOUR VEHICLE IS A 2009 SIERRA, THIS HAS BEEN A COMMON PROBLEM WITH THIS PARTICULAR MAKE, MODEL AND YEAR VEHICLE, BUT THERE IS NO RECALL AT THIS TIME". THIS PROBLEM IS SERIOUS, NOT TO MENTION VERY COSTLY FOR THE CONSUMER TO REPAIR A FAULTY PART! THIS VEHICLE SHOULD HAVE A RECALL BEFORE SOMEONE GETS SERIOUSLY HURT IF IT HAPPENS AT A HIGH RATE OF SPEED, BECAUSE AT THE LOW RATE OF 45, WE WERE VERY LUCKY IT DID NOT KILL SOMEONE. NO EXCUSE GM NEEDS TO RECALL/REPLACE/REIMBURSE ITS CONSUMERS...UPDATED 06/03/14 *BF *TT UPDATED 8/22/2017
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576425April 1, 2014
ENGINE AND ENGINE COOLING
FEB 7, 2011, WITH JUST 11,200 MILES REPLACED TWO GLOW PLUGS. SEPT 6, 2013, IN MILLERSBURG, OHIO, WITH 26,632 ANOTHER GLOW PLUG WAS REPLACED AND WAS ADVISED WE SHOULD HAVE THE TURBO CHECKED WHEN WE RETURNED HOME IN CALIFORNIA. MARCH 20, 2014, WITH 31,986 MILES, TURBO WAS REPLACED. GIVEN THAT OUR 2005 GMC TRUCK, VIN # [XXX], BLEW UP AND BURNED UP WITH ONLY 30,000 MILES, THIS IS VERY ALARMING THAT OUR 2009 TRUCK IS HAVING SUCH MAJOR PROBLEMS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10572929March 17, 2014
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
THE POWER DOOR LOCKS WON'T LOCK AND UNLOCK. I HAVE ALREADY REPLACED ONE DOOR LOCK MECHANISM AT MY COST. NOW A SECOND LOCK WON'T FUNCTION. THIS IS WELL KNOWN BY GM. THEY REFUSE TO RECALL IT. THIS IS A SAFETY ISSUE. GM NEEDS TO REPAIR THESE DOOR LOCKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562780February 3, 2014
STRUCTURE
3 CRACKS APPEARED IN THE TOP OF THE DASH. ONE 2" LONG RUNNING FROM THE AIR BAG COVER FORWARD TO EDGE OF DASH SECTION. 2 CRACKS ON BACK OF INSTRUMENT CLUSTER ONE ON RIGHT SIDE 4" LONG, AND ONE ON THE LEFT SIDE ABOUT 6" LONG. VEHICLE HAS NOT BEEN IN ANY ACCIDENTS. THIS SEEMS TO BE A COMMON PROBLEM THAT GM IS IGNORING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559678January 13, 2014
EQUIPMENT:OTHER:LABELS, EQUIPMENT, VEHICLE SPEED CONTROL
I PURCHASED 2 RUGGED RIDGE FRONT FLOOR MATS FOR MY 2009 GMC EXTENDED CAB 1500 SIERRA ON 11/15/13. LAST WEEK ON 1/9/14, I WAS ACCELERATING TO GET ON THE INTERSTATE AT FULL THROTTLE. THE ACCELERATOR STUCK DOWN AT FULL THROTTLE AFTER I LIGHTENED PEDDLE PRESSURE TO SLOW DOWN. AT FIRST I HIT THE BRAKES BUT COULDN'T SLOW THE VEHICLE. I THEN TURNED THE IGNITION KEY TO DISENGAGE THE IGNITION. THE TRUCK BEGAN TO SLOW. I TURNED THE IGNITION BACK ON AND THE TRUCK WAS STILL AT FULL THROTTLE AND I NEARLY REAR ENDED THE VEHICLE IN FRONT OF ME. I THEN PULLED THE FLOOR MAT BACK WITH MY HEEL AND THE ACCELERATOR RELEASED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557267December 26, 2013
TIRES
TRAVELING ABOUT 70 MPH ON INTERSTATE 85 NORTHBOUND IN GA JUST BEFORE EXIT 64 UNION CITY. FAR LEFT FAST LANE. SUDDEN REAR TIRE EXPLOSION. NO LOAD BEING HAULED 65 PSI AIR PRESSURE IN TIRE. ABLE TO REMAIN IN CONTROL AND WORK MY WAY OVER TO RIGHT SIDE EMERGENCY LANE. CHANGED TO SPARE TIRE ONLY DAMAGED RIM WHEN TRUCK FELL AND ROLLED OVER CARCASS A FEW TIMES. DID NOT STRIKE ANY OBJECT AND TIRE HAD NO PHYSICAL DAMAGE SEEN BEFORE ITS BLOWOUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554832December 4, 2013
POWER TRAIN
TRANSMISSION DELAY FROM PARK TO DRIVE. AS TRANSMISSION MOVES INTO DRIVE THE TRUCK JERKS FORWARD VIOLENTLY. PARK TO REVERSE DID NOT SEEM TO BE A PROBLEM. DEALER WORKED ON THE TRUCK FOR APPROXIMATELY 8 HOURS, FLUSHED TRANSMISSION, AND PERFORMED OIL CHANGE, DID NOT NOTICE ANY METAL IN THE TRANSMISSION FLUID AND SOUGHT AN UPDATE FOR THE TCM (WAS UP-TO-DATE); HOWEVER, A SMALL AMOUNT OF WATER WAS SEEN IN THE OIL PAN. DEALER PERFORMED A TEST DRIVE AND THE TRUCK APPEARED TO BE BACK IN WORKING CONDITION. OWNER ATTEMPTED TO DRIVE THE TRUCK OUT OF THE DEALER LOT BUT THE TRANSMISSION WOULD NOT ENGAGE. OWNER ATTEMPTED TO PUT THE TRUCK IN REVERSE, THE TRANSMISSION WOULD NOT ENGAGE. TRUCK WAS LEFT AT THE DEALER FOR FURTHER EVALUATION. NO ADDITIONAL INFORMATION AT THIS TIME. TRANSMISSION STILL UNDER WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549671October 27, 2013
SERVICE BRAKES
ALL FOUR BRAKE ROTORS ARE CORRODED ON ONE SIDE. OVER 50% OF THE FRICTION SURFACE IS MISSING. VEHICLE WAS TAKEN TO GMC DEALER CLYDE REVORD MOTORS IN EVERETT WASHINGTON FOR INSPECTION. DEALER'S CONCLUSION WAS "VERIFIED CUSTOMERS CONCERN AND FOUND ALL 4 ROTORS DO HAVE CORROSION ON THEM AS THE REST OF THE UNDER CARRIAGE SHOWS NORMAL SIGNS OF ROAD CONTAMINATION. NO CREATING A SAFETY ISSUE." I TOOK EXCEPTION TO THIS AND CONTACTED GMC CUSTOMER CARE HOTLINE AND STARTED CASE # [XXX]. GMC ATTEMPTED TO WORK THIS ISSUE BUT FAILED TO RECOGNIZE OR CORRECT THE SERIOUS SAFETY ISSUE WITH THE BRAKES. I HAVE PHOTOS OF THE CONDITION AND THE ORIGINAL PARTS IF DESIRED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543798September 16, 2013
ELECTRICAL SYSTEM, STRUCTURE:BODY, LATCHES/LOCKS/LINKAGES
MY DRIVER'S DOOR LOCK ACTUATOR HAS BEGUN WORKING INTERMITTENTLY. THIS IS THE SECOND DOOR LOCK ACTUATOR ON MY VEHICLE TO FAIL, THE FIRST WAS REPLACED UNDER WARRANTY AND THE GM MECHANIC TOLD ME THEY HAVE REPLACED NUMEROUS ACTUATORS. THE VEHICLE AUTOMATICALLY LOCKS ALL DOORS WHEN DRIVEN AND UNLOCKS WHEN STOPPED HOWEVER THE FAULTY ACTUATOR DOES NOT ALWAYS LOCK OR UNLOCK. THESE ACTUATORS HAVE A LONG HISTORY OF BEING DEFECTIVE AND GM IS AWARE OF IT BUT REFUSES TO RECALL THE FAULTY ACTUATOR EVEN THOUGH THEY HAVE LITERALLY REPLACED THOUSANDS OF THESE UNITS. THESE FAULTY ACTUATORS ARE A SAFETY CONCERN BECAUSE IN THE EVENT OF AN ACCIDENT A DOOR COULD FAIL TO UNLOCK EFFECTIVELY TRAPPING THE OCCUPANTS. THE FAULTY ACTUATORS ARE ALSO A SECURITY CONCERN BECAUSE THEY COULD FAIL TO SECURE THE VEHICLE ALLOWING ANYONE ACCESS TO IT'S CONTENTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535940August 18, 2013
FUEL/PROPULSION SYSTEM, ENGINE
DRIVING ONLY 20 MPH IN THE PROCESS OF STOPPING. CHECK ENGINE LIGHT CAME ON. VERY DIFFICULT TO STOP. ENGINE RAN VERY ROUGH. AFTER STOPPING THE VEHICLE WOULD ONLY ACCELERATE UP TO APPROX 25 MPH. STOPPED AGAIN AND TURNED OFF ENGINE. RE-STARTED ENGINE AND WAS ABLE TO DRIVE TO A CHEVROLET DEALERSHIP WITH THE CHECK ENGINE LIGHT STILL ON. DEALERSHIP REPLACED SENSOR KI.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535942August 18, 2013
SERVICE BRAKES, WHEELS, POWER TRAIN
AFTER BEING STOPPED WITH ENGINE OFF AND EMERGENCY BRAKE ENGAGED, STARTED ENGINE, DISENGAGED EMERGENCY BRAKE AND ACCELERATED. SIGNIFICANT VIBRATION IN THE REAR OF THE TRUCK. TOOK VEHICLE TO CHEVROLET/GMC DEALERSHIP AND WAS ADVISED THAT THE REAR WHEEL CYLINDERS WERE LEAKING AND NEEDED TO BE REPLACED AFTER ONLY 43500 MILES. THIS INCIDENT FOLLOWED AN ISSUE ON 11-29-12 WHERE THE THROTTLE POSITION SENSOR MALFUNCTIONED AND THE ENGINE RAN VERY ROUGH AND THE TRUCK WAS DIFFICULT TO STOP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10531827July 25, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 GMC SIERRA 1500. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO DEALER TO HAVE A DIAGNOSTIC PERFORMED. THE CONTACT WAS ADVISED THAT THE WIRING HARNESS ASSEMBLY WAS RUBBING AGAINST THE DRIVESHAFT, CAUSING THE WIRES TO BECOME LOOSE AND THE VEHICLE TO STALL. THE DEALER CHANGED THE WIRING HARNESS LOCATION AND REPLACED THE DAMAGED WIRES. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 83,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10507249April 5, 2013
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS 2009 GMC SIERRA 1500. THE CONTACT STATED THAT AFTER STARTING THE IGNITION, THE ENGINE WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THE FUEL VENT SOLENOID VALVE WAS FAULTY AND THAT THE FUEL TANK COULD POSSIBLY EXPLODE DUE TO THE BUILD UP OF THE VAPORS. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OFFERED TO ASSIST WITH REPAIR COSTS. THE APPROXIMATE FAILURE MILEAGE WAS 19,886. UPDATED 04/30/13*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10495079January 29, 2013
WHEELS
TL* THE CONTACT OWNS A 2009 GMC SIERRA. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE WHEEL COVERS BECAME DETACHED FROM THE VEHICLE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER TWICE FOR DIAGNOSIS AND EACH TIME, THE WHEEL COVERS WERE REPLACED. THE FAILURE RECURRED SO OFTEN THAT THE DEALER STATED THAT THEY WOULD NO LONGER REPLACE THE COVERS AND REFERRED THE CONTACT TO THE MANUFACTURER. THE MANUFACTURER OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 30,000 AND THE CURRENT MILEAGE WAS 55,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10486130November 26, 2012
STEERING, SERVICE BRAKES
I STATED MY TRUCK TO WARM IT UP WHEN I GOT IN AND STARTED TO DRIVE I HAD NO POWER STEERING OR POWER BRAKES. I REVVED THE MOTOR A LITTLE AND I COULD HEAR THE POWER STEERING PUMP MAKE A NOISE AND IT STARTED WORKING. I TOOK IT TO THE DEALER WHO SAID THEY COULD NOT FIND ANYTHING WRONG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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