GMC Sierra Complaints (2007)

440 consumer complaints on file.

#10919281October 27, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 GMC SIERRA 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V324000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918833October 25, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 GMC SIERRA 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V324000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918859October 25, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2007 GMC SIERRA 2500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V324000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917900October 21, 2016
AIR BAGS
IT IS TOTALLY UNACCEPTABLE FOR IT TO TAKE OVER A YEAR FOR A DEALER TO RECEIVE THE PARTS TO COMPLETE A SAFETY RECALL. WHEN I CONTACTED GM THEY TOLD ME THEY RECOMMENDED I HAVE NO ONE SITTING IN THE PASSENGER SEAT, WHICH WAS THEIR ONLY SOLUTION AT THIS TIME. MEANWHILE I SUFFERED FROM THE LOSS OF USE OF MY VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916643October 17, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 GMC SIERRA 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V324000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915330October 11, 2016
AIR BAGS
TAKATA RECALL: DEALER HAS NO IDEA WHEN REPLACEMENT AIR BAGS WILL BE AVAILABLE FOR DEFECTIVE PASSENGER AIR BAG. I HAVE REQUESTED WHEN TO EXPECT RESOLUTION OF TWO DIFFERENT DEALERSHIPS IN THE LAST 12 MONTHS. NO ONE CAN GIVE ME ANY TIMELINE. I HAVE BEEN DRIVING THIS VEHICLE SINCE NEW (10 YEARS). IT WOULD BE NICE TO HAVE SOME IDEA OF WHEN I CAN EXPECT TO DRIVE A SAFE VEHICLE THAT WON'T BLOW UP IN MY FACE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910147September 28, 2016
AIR BAGS
RECEIVED RECALL #15438 (NHTSA CAMPAIGN ID # 15V324) FROM GMC ON JULY 2015. CONTACTED GMC ON 28 SEP 2016 AND GMC ADVISED PARTS FOR CORRECTIVE FIX ARE NOT AVAILABLE AND ON BACK ORDER. 1 YEAR AND 2 MONTHS IS EXCESSIVE AND PARTS SHOULD BE MADE AVAILABLE ASAP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904878September 8, 2016
SERVICE BRAKES, ELECTRICAL SYSTEM
BRAKE LIGHTS STAY ON. DUE TO BRAKE LIGHTS STAYING ON CRUISE CONTROL IS DISABLED. VEHICLE BRAKE OPERTATION IS DOING THE OPPOSITE, WHEN IN MOTION STAY ON AND WHEN SLOWING DOWN OR STOPPED BRAKE LIGHTS TURN OFF. CALLED GMC AND INFORMED THERE IS A RECALL FOR THE SAME YEAR BUT FOR THE CHEVY MALIBU. TOOK VEHICLE IN FOR REPAIR TO REPAIR AND PAID TO HAVE THE BODY CONTROL MODULE REPLACED ON 02/15/2016, ALMOST 7 MONTHS LATER THE ISSUE HAS RETURNED. ATTEMPTED TO HAVE DEALERSHIP THAT REPLACED PART LOOK AT BUT TOLD THERE IS ONLY A 12,000 MILE OR 12 MONTH WARRANTY AND VEHICLE HAS REACHED OVER THE 12,000 SO NO LONGER UNDER WARRANTY. WE WERE ALSO INFORMED THE WAS ONLY A "TEMPORARY FIX, AND THE BCM DOESN'T FIX THE BREAKS." DEALERSHIP CLAIMS THE SECOND PART THAT NEEDED TO BE REPLACED,WHICH WE DECLINED, WOULD HAVE PERMANENTLY FIX THE ISSUE. PART HAD ALREADY BEEN PURCHASED AT $10 AND WAS GOING TO BE CHARGED BY DEALERSHIP $150 FOR THEM TO PROVIDE AND INSTALL. CALLED GMC CUSTOMER SERVICE FOR ASSISTANCE TO CORRECT THIS SAFETY ISSUE. GMC CALLED TO INFORM US THAT AS A COURTESY AND THE APPROVAL BY THE MANAGERS AT DEALERSHIP, WILL BE ABLE TO GIVE A $2000 VOUCHER TOWARDS A NEW VEHICLE OR USED. CALLED DAYS LATER AS VOUCHER DID NOT COME THROUGH VIA EMAIL AND INFORMED UNFORTUNATELY VOUCHER AS THE VEHICLE MUST BE UNDER 100,000 MILE FOR TRADE IN. PER GMC CUSTOMER SERVICE AT THIS TIME UNABLE TO RESOLVE CORRECTING THE SAFETY ISSUE WITH BODY MODULE CONTROL AND IT WOULD BE THE EXPENSE OF CUSTOMER TO REPLACE AGAIN AFTER ITS BEEN REPLACED A LITTLE OVER 7 MONTHS AGO. VERY FRUSTRATED AS DRIVER OF THE VEHICLE IS 8 MONTHS PREGNANT AND DUE TO BREAK LIGHTS NOT WORKING MAY GET INTO AN ACCIDENT. WE WERE NOT INFORMED THIS WOULD ONLY BE A TEMP FIX. GMC CASE INFORMATION VALERIE-CUSTOMER ASSISTANCE CENTER SERVICE REQUEST NUMBER 8-2334730961 PHONE NUMBER 1-866-790-5600 EXT 5911198
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903119September 1, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898946August 26, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V324000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898971August 26, 2016
AIR BAGS
TAKATA RECALL, IT HAS BEEN OVER 1 YEAR SINCE ORIGINAL NOTIFICATION OF RECALL. CONTACTED GM AND THEY STATE THE RECALL HAS NOT BEEN ACTIVATED YET AND THEY DO NOT HAVE AN EXPECTED START DATE. I FEEL THIS IS AN EXCESSIVE AMOUNT OF TIME TO CORRECT A SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897214August 19, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895367August 12, 2016
AIR BAGS, ELECTRICAL SYSTEM
TAKATA RECALL: PER DEALERSHIP, 8/12/16 UNABLE TO MAKE APPOINTMENT TO FIX THE RECALL NUMBER #49152. THEY HAVE NO IDEA WHEN THE PARTS WILL BE IN. SAYS IT COULD TKE UP TO ONE YEAR!!!! WE WERE IN AN ACCIDENT WITH THIS VEHICLE. THE TRUCK WAS SANDWICHED BETWEEN TWO CARS, THE AIRBAG DID NOT DEPLOY AT 35 MPH., HE WAS INJURED. AFTER VEHICLE CAME BACK FROM BODYSHOP WITH $7000.00 WORTH OF DAMAGE FIXED, AIRBAG LIGHT CAME ON AND HAS STAYED ON. WE USE THIS TRUCK FOR OUR CONTRACTING BUSINESS, SO IS IT SAFE LIKE GM RECALL LETTER STATES? I CALLED GM BACK ON JULY 1ST, 2016, ASKED IF THERE WAS A TAKATA RECALL ON THIS TRUCK, I WAS TOLD NO. I TOLD THEM THE AIRBAG LIGHT WAS ON SO WHY NOT RECALL BASED ON OTHER 2007 TRUCKS? PART 573 SAFETY RECALL REPORT GIVEN TO THE NHTSA BY GM CLEARLY SHOWS THAT ALL 2007 GMC SIERRAS WERE TO BE RECALLED IN AREA B, WHICH IS WHERE I LIVE.. HIGH HUMIDITY. MEMO WAS SUBMITTED MAY 27TH, 2016. I JUST GOT MY RECALL LETTER YESTERDAY, AUGUST 11TH. WHEN I CALLED GM TO COMPLAIN ABOUT THAT, AND ASK WHY THE DELAY, I WAS HUNG UP ON. I WANT JUSTICE FOR AIRBAGS THAT DO NOT DEPLOY WHEN THEY SHOULD.. WHAT ABOUT WE FOLK? THERE ARE MANY OF US.THE AIRBAG LIGHT IS STILL ON< AND NOW THERE ARE NO PARTS TO FIX THE PROBLEM. OUR MECHANIC SAYS WHEN THE LIGHT IS ON, THE BAGS WILL NOT WORK. GREAT. NO RENTAL CAR FROM GM AND NO WAY TO FIX THE PROBLEM. SHOULD WE NOT GO TO WORK? I DOUBT ENTERPRISE WOULD LIKE A CONTRACTOR TO USE THEIR RENTAL TRUCK AS A "REAL" WORK TRUCK LIKE WE DO. HENCE THE PROBLEM.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10895180August 11, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894851August 10, 2016
SERVICE BRAKES
ABS MODULE IS NO LONGER WORKING AND GM IS NO LONGER SUPPLYING THE PART AND NONE ARE AVAILABLE. TALKED TO REPAIR SHOPS AND IT ISN'T A FIXABLE PART LEAVING THE TRUCK WITHOUT ABS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892368August 2, 2016
AIR BAGS, STRUCTURE:BODY
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 GMC SIERRA 1500. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED AND THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG WIRING WOULD NEED TO BE REWIRED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS), BUT THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 09/27/16*LJ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10889372July 28, 2016
AIR BAGS, STRUCTURE:BODY
TAKATA RECALL CRACKED DASHBOARD. AT PASSENGER AIRBAG AND ALSO DRIVERS SIDE. MATERIALLY DEFECTIVE AND POTENTIALLY DANGEROUS DASHBOARD. DEALER FAILS TO REPLACE UNDER WARRANTY. GOING ON MY 3RD DASHBOARD OUT OF POCKET. WILL NOT BUY ANOTHER GM PRODUCT. NEITHER WILL MY FRIENDS OR FAMILY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10889074July 27, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2007 GMC SIERRA 1500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10888574July 26, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE PERIOD FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885139July 15, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 GMC SIERRA 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V324000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to GMC Sierra