GMC Sierra Complaints (2013)

223 consumer complaints on file.

#10874445June 15, 2016
TIRES
TL* THE CONTACT OWNED A 2013 GMC SIERRA 1500 EQUIPPED WITH GOODYEAR EAGLE LS-2 TIRES, SIZE: P275/55R20. WHILE DRIVING APPROXIMATELY 70 MPH, THE FRONT DRIVER SIDE TIRE DETACHED FROM THE RIM. THE VEHICLE WAS TOWED TO AN INSURANCE COMPANY'S LOT. THE TIRE WAS NOT REPLACED. THE AIR BAG DEPLOYED WITHOUT WARNING OR IMPACT. A POLICE REPORT WAS NOT FILED. THE DRIVER SUSTAINED INJURIES TO LEFT ARM AND SHOULDER DUE TO THE AIR BAG FAILURE, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 22,458.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10870126May 21, 2016
UNKNOWN OR OTHER
THE DASHBOARD SUDDENLY CRACKED NEAR THE PASSENGER SIDE AIRBAG. IT APPEARS TO BE IN THE CORNER OF THE AIRBAG WHERE, IF DEPLOYED COULD POSSIBLY DAMAGE THE AIRBAG CAUSING A MALFUNCTION WHICH COULD RESULT IN SERIOUS INJURY OR DEATH. AS OF NOW, I AM NOT AWARE OF ANY RECALLS FOR THIS HOWEVER, I HAVE FOUND AN ARTICLE WHERE GM IS NOT CLAIMING RESPONSIBILITY FOR CRACKED DASHBOARDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863457May 5, 2016
AIR BAGS
THERE IS A CRACK ON THE DASH AROUND THE PASSENGER AIRBAG, MY CONCERN IS IN AN ACCIDENT IF THE DASH WILL BECOME SHRAPNEL IF THE AIRBAGS GO OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862236April 29, 2016
STRUCTURE:BODY, UNKNOWN OR OTHER
CRACKED DASHBOARD TOP LEFT CORNER OF PASSENGER AIRBAG .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854241April 8, 2016
UNKNOWN OR OTHER
PASSENGER AND BACK SEAT IN THE CREW CAB ARE COMING OFF OF THE BRACKETS. I TOOK MY CAR TO DEALERSHIP AND THEY COULD FIND A PROBLEM. I GGOGLED PROBLEM AND THERE ARE MANY CUSTOMERS WITH THE SAME ISSUES. THE SEATS ARE COMING AWAY FROMBTHE CLAMPS OR BRACKET TO HOLD THE SEATS SECURE. THIS IS UNSAFE. I HAVE A RATTLING ANDBCLICK CLACKING SOUND WHILE DRIVE IN MOTION OVER ROUGH ROADS OR BUMPS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852250March 29, 2016
STEERING
TL* THE CONTACT OWNS A 2013 GMC SIERRA. THE CONTACT STATED THAT THE STEERING WHEEL WAS EXTREMELY LOOSE. WHEN DRIVING OVER BUMPS IN THE ROAD, THERE WAS AN ABNORMAL NOISE HEARD FROM THE STEERING COLUMN TO THE STEERING WHEEL. THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V339000 (STEERING). THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 20,000. UPDATED 05/03/16*LJ THE LOCAL REPAIR SHOP, FOUND TWO SPLINE SHAFTS IN THE STEERING COLUMN WORN. THE REPAIRS WERE DONE AT NO CHARGE. UPDATED 05/05/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851520March 25, 2016
AIR BAGS, UNKNOWN OR OTHER
I HAVE A 2013 SIERRA DENALI HD. I AM VERY OCD WITH THIS VEHICLE AS TO I ONLY DRIVE IT ON WEEK-ENDS, ETC. TRUCK IS STORED IN CLIMATE CONTROLLED GARAGE. JUST TURNED OVER 42K MILES. I HAVE A PROFESSIONAL DETAILING SERVICE DETAIL THIS TRUCK. I PICKED UP MY TRUCK TODAY AND WAS TOLD THAT THEY FOUND A CRACK IN THE DASH LOCATED BEHIND THE INSTRUMENT CLUSTER. ONLY 6K MILES OUT OF WARRANTY. HOW CONVENIENT FOR GM. I PLAN ON TALKING TO DEALER THAT SERVICES MY TRUCK TOMORROW AND GET THEIR INPUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851656March 25, 2016
UNKNOWN OR OTHER
"TAKATA RECALL". CRACKED DASH STATIONARY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818758January 7, 2016
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2013 GMC SIERRA. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO BOTH AN INDEPENDENT MECHANIC AND THE DEALER TO BE DIAGNOSED. THE TECHNICIANS INFORMED THE CONTACT THAT THE DIESEL RELUCTANT TANK ASSEMBLY WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 111,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818125January 5, 2016
UNKNOWN OR OTHER
CRACKED DASHBOARD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10782609October 16, 2015
EXTERIOR LIGHTING
HEADLIGHTS ARE NOT AS BRIGHT AS MY OLD GM TRUCK. HIGH BEAM EXTENDS THE DISTANCE BUT DOES NOT INCREASE IN BRIGHTNESS. NOT VERY GOOD IN RAINY WEATHER. SEEMS THAT THE HEADLIGHTS ARE NOT EVEN ON. VERY EASY TO "OVERDRIVE" THE HEADLIGHTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721033May 22, 2015
STEERING
THE STEERING ON THE PICKUP TRUCK STICKS, LOCKS UP FOR A MOMENT THEN FREES ITSELF. I HAVE BEEN HAVING ON AND OFF ISSUES SINCE BUT THE DEALERSHIP IS ALREADY TRYING TO GET OUT OF ANY RESPONSIBILITY ALREADY STATING THIS IS OUT OF WARRANTY AT THIS DATE. SALT LAKE VALLEY GMC HAS BEEN AWARE OF THE ISSUE SINCE DAY ONE. THIS HAS BECOME A SAFTEY ISSUE, THE VEHICLE IN QUESTION IS NOT SAFE TO DRIVE AT THIS TIME AND I AM LEFT HOLDING THE BAG FOR A MYSTERY THEY CANNOT SOLVE (OR GM IS COVERING UP YET ANOTHER PROBLEM) NOTE THIS TRUCK IS THE DURAMAX 2500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681439February 5, 2015
TIRES, TIRES:TREAD/BELT
FIRST INCIDENT -BFGOODRICH MUD TERRAIN KM2 TIRE TREAD SEPARATED FROM TIRE CAUSING DAMAGE TO RUNNING BOARD ON RIGHT FRONT. WAS ON INTERSTATE GOING ABOUT 55 MPH. SECOND INCIDENT- 1 OF ORIGINAL SET OF 4 IS NOW ON BACK AGAIN ON INTERSTATE GOING APPROXIMATELY 65 MPH TIRE SEPARATED AND CAUSED DAMAGE TO RIGHT FENDER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680139January 31, 2015
ELECTRICAL SYSTEM
VEHICLE'S VOLT GAUGE READ'S BETWEEN 16 AND 17 VOLT'S. CONSTANTLY. TAKEN TO DEALER AND WAS TOLD AFTER THERE TESTING OF THE SYSTEM ALL READING WERE AT 14.4 TO 14.7 VOLTS. THEY COULD NOT DUPLICATE PROBLEM. WHEN LEAVING DEALERSHIP WAITED AFTER STARTING TO WATCH GAUGE AS DRIVING DOWN THE HIGHWAY. GAUGE STILL READING BETWEEN 16 AND 17 VOLTS. HAVE NOW CONTACTED GMC CUSTOMER SERVICE FOR FURTHER HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676943January 21, 2015
VEHICLE SPEED CONTROL, EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2013 GMC SIERRA. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT, THE HEADLIGHTS SEIZED AND THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 4,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667944December 23, 2014
SERVICE BRAKES
I OWN A 2013 GMC SIERRA 4WD CREW CAB THAT IS HAVING BRAKING PROBLEMS. I PURCHASED THE VEHICLE ON 05/29/2013 NEW FROM BILL SMITH BUICK-GMC INC. LOCATED IN CULLMAN, AL AS A NEW VEHICLE AND AT THE TIME OF PURCHASE IT HAD 7173 MILES ON IT AS STATED ON THE ODOMETER DISCLOSURE STATEMENT. THE VEHICLE CURRENTLY HAS 41585 MILES ON IT THAT INDICATED I HAVE DRIVEN THE VEHICLE 36412 MILES. I HAVE HAD TWO INCIDENTS WITH THE BRAKES WHERE THE VEHICLE FAILED TO STOP WITH THE BRAKES FULLY APPLIED. THE FIRST TIME WAS WHEN THE VEHICLE HAD APPROXIMATELY 15000 MILES ON IT. THE SECOND TIME OCCURRED THIS PAST THURSDAY, DECEMBER 18, 2014 WHEN I APPLIED THE BRAKES AT 25 MPH AND THE CAR JUST CONTINUED TO ROLL UP HILL UNTIL I HIT A CAR IN FRONT OF ME. THERE WAS NO DAMAGE TO THE OLDER BUICK LASABER REAR END OR BUMPER BUT MY FRONT BUMPER WAS PUSHED IN ABOUT 2 INCHES. IF I HAD BEEN ON THE LEVEL OR WAS GOING ABOVE 25 MPH I SUSPECT THERE WOULD HAVE BEEN SUBSTANTIAL DAMAGE TO BOTH VEHICLES. WHAT?S HAPPENING IS WHEN THE BRAKE IS APPLIED THE CAR STARTS TO SHUDDER AND SOUNDS LIKE YOUR BANGING ON A TIN CAN. WHEN THAT HAPPENS THE TRUCK IS NOT STOPPING OR SLOWING AT ALL AND THE BRAKE PEDAL IS AS FAR DOWN AS IT CAN GO. PUMPING THE BRAKE WILL CAUSE THE BRAKES TO RECOVER AND THE VEHICLE WILL STOP. THIS PROBLEM HAS NOT BEEN A CONSISTENT ISSUE. THIS LAST THURSDAY IS THE FIRST TIME I COULDN?T STOP IN 26000 MILES. BACK WHEN THE VEHICLE HAD 15000 MILES ON IT THE SAME THING OCCURRED. WHILE DRIVING THE VEHICLE TO WORK THIS MORNING AFTER PICKING IT UP FROM THE GMC DEALERSHIP THAT SAID THERE WAS NOTHING WRONG IT HAPPENED AGAIN. THIS WAS AFTER MAKING SEVERAL STOPS ON HWY 280 IN BIRMINGHAM, AL. THIS TIME I RAN THE RED LIGHT WITH NO CONSEQUENCES BUT MY LUCK WILL NOT CONTINUE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10664711December 16, 2014
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2013 GMC SIERRA. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, AN ABNORMAL NOISE OF SIMULATING AIR ENTERED THE VEHICLE FROM THE DRIVER SIDE. THE VEHICLE WAS TAKEN TO THREE DIFFERENT DEALERS WHERE IT WAS DIAGNOSED THAT THE REAR AND FRONT DRIVER SIDE FOAM SEALS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 5,000. THE VIN WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652681November 5, 2014
STEERING
I OWN A 2013 GMC SIERRAHD 2500 AND I AM EXPERIENCING POWER STEERING FAILURES. GMC IS REFUSING TO FIX THE PROBLEM BECAUSE THEY CANT FIND IT. GMC ALSO HAS NO PROBLEM PUTTING ME BACK ON THE ROAD IN A DANGEROUS UNSAFE VEHICLE THAT IS STILL UNDER BUMPER TO BUMPER WARRANTY. . THE FIRST EXPERIENCE WAS JUST PULLING INTO A PARKING SPOT. AS I WAS TURNING, ALWAYS TO THE LEFT, INTO THE SPOT THE POWER STEERING FAILED. ALWAYS AFTER A LONG DRIVE THIS OCCURS, TO THE TUNE OF 5 PLUS HOURS. THE POWER LOSS REPEATED ITSELF TWO MORE TIMES THAT FIRST DAY. OCCURRING WHEN I WAS COMING TO A SLOW LEFT TURN UNDER 10 MPH. I TOOK IT TO THE DEALER A COUPLE DAYS LATER AND THEY COULDN'T REPEAT THE PROBLEM SO THEY REFUSED REPAIRS. THE NEXT TIME IT HAPPENED WAS A COUPLE DAYS AGO. THIS TIME IT BEGAN WITH SLOW LEFT TURNS IN A PARKING LOT OR ON DOWNRAMPS FROM HIGHWAYS. HOWEVER THE PROBLEM GAINED INTENSITY AS I THOUGHT I COULD FEEL IT WHILE DRIVING AT HIGH SPEEDS, ALTHOUGH I DIREGUARDED THAT SINCE IT IS HARD TO TELL WHILE DRIVING 65 ON THE HIGHWAY. ONCE I REACHED MY LOCAL BACK, CURVY, MOUNTAIN ROADS, IT FAILED REPEATEDLY. ONE INSTANCE CAUSING ME TO VEER TO THE EDGE OF A SEVERE DROP OFF AND MY TIRES RUNNING OFF THE ROAD. THIS EASILY COULD HAVE BEEN A FATAL MOMENT. AGAIN AFTER A LONG DRIVE, THEY WERE UNABLE TO RECREATE THE PROBLEM. THEY INSPECTED EVERYTHING AND RESEARCHED THE ISSUE. GMC SAID THAT WILL HAPPEN WHEN HITTING THE BRAKES AT A SLOW SPEED. HOWEVER, THE FAILURE HAS NOW OCCURRED WITHOUT BRAKING AND AT A NORMAL SPEED OF ABOUT 30 MPH. GMC REFUSED TO REPLACE ANYTHING AND WOULD NOT COMPENSATE THE DEALER IF THEY DID. THUS GMC PUT ME BACK ON THE ROAD IN A DANGEROUS VEHICLE. THEY SAID THIS WAS NORMAL AND WOULD HAPPEN FROM TIME TO TIME. DESPITE ALL THEIR EXCUSES, I HAD A CONTRADICTION FOR.I DON'T UNDERSTAND WHY IT DIDN'T START TILL NOW AND WHY AM I THE ONLY ONE HAVING THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633721September 16, 2014
POWER TRAIN
INITIALLY I FELT THE PROBLEM AS A SLIGHT "MISSING" IN THE ENGINE UNDER VERY LIGHT ACCELERATION BETWEEN 40 MPH AND 55MPH AND MORE PRONOUNCED UNDER CONSTANT THROTTLE GOING UP GRADES ON THE HIGHWAY AT A SPEED OF ~55 MPH (1400-1500 RPM). THE VEHICLE SEEMED TO BE "LUGGING", AND THEN THE RPM WOULD INCREASE BY ~20% IMMEDIATELY FOR A SHORT DISTANCE AND THEN DROP BACK (ALL AT CONSTANT THROTTLE) TO 1400-1500 RPM. WHEN DRIVING ON THE HIGHWAY IN CRUISE CONTROL AT 60 MPH AND GOING UP A GRADE, THE VEHICLE WOULD SHOW SIGNS OF "STRAINING" AND IMMEDIATELY INCREASE IN THE RPM BY ABOUT 20% WITH AN ATTENDANT ACCELERATION. THEN THE RPM WOULD INCREASE INSTANTLY BY ABOUT 1000 RPM AND THE VEHICLE ACCELERATES RAPIDLY UNTIL I ENGAGE THE BRAKES. MY DEALER OBSERVED THE SAME CHARACTERISTICS AND DETERMINED THAT IT WAS A TORQUE CONVERTER PROBLEM AND ON 07/25/2014 THEY INSTALLED A NEW TORQUE CONVERTER, WHICH PROVED TO HAVE NO EFFECT ON THE PROBLEM. I WAS INFORMED BY THE SERVICE MANAGER THAT GMC TECHNICAL SERVICES INFORMED HIM OF A SERVICE BULLETIN (#PIP4681D: RANDOM BUMP CHUGGLE OR FISHBITE SENSATION WHILE CRUISING AT APPROXIMATELY 1,300 RPM- OCTOBER 31, 2013) THAT ADDRESSED THE PROBLEM, AND FURTHERMORE NO FURTHER CORRECTIVE ACTION COULD BE TAKEN. ON AUGUST 6,,2014 I WAS DRIVING AT CONSTANT SPEED OF 60 MPH ON A MAJOR HIGHWAY IN "CRUISE CONTROL" AND MODERATE TRAFFIC. WHILE GOING UP A LONG GRADE FOLLOWING ANOTHER VEHICLE AT A SAFE SPEED, MY VEHICLE IMMEDIATELY JUMPED ~400 RPM AND THEN ABRUPTLY CHANGED TO A LOWER GEAR AND ACCELERATED SUDDENLY PUTTING ME AT RISK OF COLLIDING WITH THE VEHICLE AHEAD OF ME. I QUICKLY APPLIED BRAKES AND WAS ABLE TO AVOID AN ACCIDENT. I IMMEDIATELY CONTACTED GMC CUSTOMER SERVICES WHO OPENED A CASE NUMBER ([XXX]) AND ASSIGNED A REP. TO MY CASE. I HAVE SUBSEQUENTLY BEEN INFORMED OF THE GMC COMPANY LINE--"THE VEHICLE IS OPERATING AS DESIGNED", "LIVE WITH IT"!!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618029July 31, 2014
AIR BAGS
COLLISION WITH A DEER PASSENGER FRONT BUMPER . CAUSED SIGNIFICANT DAMAGE TO THAT AREA OF THE TRUCK , NO PASSENGER IN THE TRUCK WITH ME . UPON IMPACT SET OFF ONE OF THE AIRBAGS BUT DID NOT DEPLOY ! SO THE CHEMICAL EXPLOSION THAT EXPELS THE AIRBAG HAPPENED BUT NO AIRBAG CAME OUT . MY AIRBAG DID NOT DEPLOY EITHER. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

← Back to GMC Sierra