GMC Sierra Service Bulletins (2017)

2,119 manufacturer communications on file.

• February 28, 2017•Document ID: 10116586

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER

  Mfr Comm. #:

  03-06-04-017K

  Date Added:

  August 31, 2017

  Manufacturer:

  GMC

  Summary

  This Informational Bulletin provides information on availability of Diesel Fuel additives.

  Associated Products (71)

  2017 Chevrolet Colorado2017 Chevrolet Cruze2017 Chevrolet Express2017 Chevrolet Silverado2017 Chevrolet Suburban2017 GMC Canyon2017 GMC Savana2017 GMC Sierra2016 Chevrolet Colorado2016 Chevrolet Express2016 Chevrolet Silverado2016 Chevrolet Suburban2016 GMC Canyon2016 GMC Savana2016 GMC Sierra2015 Chevrolet Colorado2015 Chevrolet Cruze2015 Chevrolet Silverado2015 Chevrolet Suburban2015 GMC Canyon+ 51 more
  Associated Documents

  • DownloadMC-10116586-0001.pdf↗
• February 28, 2017•Document ID: 10113462

  Service Bulletin/Repair Instructions
  EQUIPMENT:MECHANICAL; STRUCTURE

  Mfr Comm. #:

  PIT5549

  Date Added:

  August 15, 2017

  Manufacturer:

  GMC

  Summary

  This Preliminary information communicates a customer concern ofSIR light on with any DTC set in the SDM. During diagnostics a technician may find water in the SDM connector and is unable to locate a leak path. Dealer is instructed to inspect X150 connector for being broken allowing water into the body harness. Dealer to repair affected connector or harness as needed.

  Associated Products (8)

  2017 Chevrolet Silverado2017 GMC Sierra2016 Chevrolet Silverado2016 GMC Sierra2015 Chevrolet Silverado2015 GMC Sierra2014 Chevrolet Silverado2014 GMC Sierra
  Associated Documents

  • DownloadMC-10113462-0001.pdf↗
• February 28, 2017•Document ID: 10113457

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

  Mfr Comm. #:

  PIT5404C

  Date Added:

  August 15, 2017

  Manufacturer:

  GMC

  Summary

  This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have a buffeting vibration and/or drone type noise, exhaust tone change, and/or body pressure booming. Replace or repair any of the issue that was found in the inspection.If the vehicle is equipped with a 4.3 liter or 5.3 liter engine an updated exhaust system is now available.

  Associated Products (18)

  2017 Cadillac Escalade ESV2017 Chevrolet Silverado2017 GMC Sierra2017 GMC Yukon2016 Cadillac Escalade ESV2016 Chevrolet Silverado2016 Chevrolet Suburban2016 Chevrolet Tahoe2016 GMC Sierra2016 GMC Yukon2015 Cadillac Escalade ESV2015 Chevrolet Silverado2015 Chevrolet Suburban2015 Chevrolet Tahoe2015 GMC Sierra2015 GMC Yukon2014 Chevrolet Silverado2014 GMC Sierra
  Associated Documents

  • DownloadMC-10113457-0001.pdf↗
• February 28, 2017•Document ID: 10113456

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  PIT5389C

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.

  Associated Products (743)

  2017 Buick Cascada2017 Buick Enclave2017 Buick Encore2017 Buick Envision2017 Buick LaCrosse2017 Buick Regal2017 Buick Verano2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac ELR2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Cadillac XT52017 Cadillac XTS2017 Chevrolet Bolt EV2017 Chevrolet Camaro2017 Chevrolet Caprice2017 Chevrolet Colorado2017 Chevrolet Corvette+ 723 more
  Associated Documents

  • DownloadMC-10113456-0001.pdf↗
• February 27, 2017•Document ID: 10116600

  Service Bulletin/Repair Instructions
  POWER TRAIN:AUTOMATIC TRANSMISSION

  Mfr Comm. #:

  16-NA-175

  Date Added:

  August 31, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This technical bulletin provides a procedure to flush and drain fluids for the transmission to eliminate a shake and/or shudder during a light throttle acceleration between 48 and 104 KM/H (30 and 65 MPH) at a steady state.

  Associated Products (37)

  2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Chevrolet Camaro2017 Chevrolet Colorado2017 Chevrolet Corvette2017 Chevrolet Silverado2017 GMC Canyon2017 GMC Sierra2017 GMC Yukon2017 GMC Yukon XL2016 Cadillac ATS2016 Cadillac CT62016 Cadillac CTS2016 Cadillac Escalade2016 Cadillac Escalade ESV2016 Chevrolet Camaro2016 Chevrolet Colorado+ 17 more
  Associated Documents

  • DownloadMC-10116600-0001.pdf↗
• February 24, 2017•Document ID: 10116651

  Service Bulletin/Repair Instructions
  EQUIPMENT ADAPTIVE/MOBILITY

  Mfr Comm. #:

  PIE0397

  Date Added:

  August 31, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This engineering informational bulletin is requesting information from the field on vehicles that have the condition of Engineering Information - Noise Originating from Front Shock/Strut While Traveling at Low Speeds and/or Going Over Bumps.

  Associated Products (2)

  2017 Chevrolet Silverado2017 GMC Sierra
  Associated Documents

  • DownloadMC-10116651-0001.pdf↗
• February 24, 2017•Document ID: 10113478

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:APPLIANCE:AIR CONDITIONER

  Mfr Comm. #:

  PIC6218B

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication provides information to the technician about vehicles that when adjusting the Heater-Vent-Air Conditioning controls the Heater-Vent-Air Conditioning display is blank and/or various selections missing from radio Settings menu intermittently. Technicians will find the Heater-Vent-Air Conditioning does change but the lower radio display is blank. Technician will need to update the radio using Service Programming System with the latest software.

  Associated Products (23)

  2017 Buick Encore2017 Buick Envision2017 Buick LaCrosse2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac Escalade ESV2017 Cadillac XT52017 Cadillac XTS2017 Chevrolet Camaro2017 Chevrolet Colorado2017 Chevrolet Corvette2017 Chevrolet Cruze2017 Chevrolet Impala2017 Chevrolet Malibu2017 Chevrolet Silverado2017 Chevrolet Suburban2017 Chevrolet Volt2017 GMC Acadia2017 GMC Canyon+ 3 more
  Associated Documents

  • DownloadMC-10113478-0001.pdf↗
• February 24, 2017•Document ID: 10113454

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  PIC4935F

  Date Added:

  August 15, 2017

  Manufacturer:

  CADILLAC

  Summary

  This Preliminary Information communication provides information to help the dealership technicians perform a parasitic drain test for the OnStar module. When performing battery parasitic drain test, there may be some confusion as to what the normal power consumption reading should be from the OnStar system.

  Associated Products (743)

  2017 Buick Cascada2017 Buick Enclave2017 Buick Encore2017 Buick Envision2017 Buick LaCrosse2017 Buick Regal2017 Buick Verano2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac ELR2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Cadillac XT52017 Cadillac XTS2017 Chevrolet Bolt EV2017 Chevrolet Camaro2017 Chevrolet Caprice2017 Chevrolet Colorado2017 Chevrolet Corvette+ 723 more
  Associated Documents

  • DownloadMC-10113454-0001.pdf↗
• February 24, 2017•Document ID: 10113388

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:LABELS

  Mfr Comm. #:

  GCUS-3-856

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  16119 - Customer Satisfaction. General Motors has discovered an inadvertent error in the Parts Content Information portion of the window label on certain vehicles, which displays US/Canadian Parts Content for the vehicle, and Country of Origin (COO) information for the engine and transmission on these vehicles. As a result, the label displayed incorrect parts content percentages and COO information for the engines and transmissions on these vehicles. GM will contact involved owners of the affected to notify them of the situation. This label error has no effect on the safety or operation of the vehicles. Dealers are to affix a corrected new replacement label to the vehicle.

  Associated Products (10)

  2017 Cadillac ATS2017 Cadillac XTS2017 Chevrolet Camaro2017 Chevrolet Corvette2017 Chevrolet Cruze2017 Chevrolet Impala2017 Chevrolet Malibu2017 Chevrolet Silverado2017 Chevrolet Sonic2017 GMC Sierra
  Associated Documents

  • DownloadMC-10113388-0001.pdf↗
• February 23, 2017•Document ID: 10116637

  Service Bulletin/Repair Instructions
  WHEELS

  Mfr Comm. #:

  17-NA-052

  Date Added:

  August 31, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This Informational bulletin outlines the recommendations for aluminum and chrome wheel refinishing.

  Associated Products (254)

  2017 Buick Cascada2017 Buick Enclave2017 Buick Encore2017 Buick Envision2017 Buick LaCrosse2017 Buick Regal2017 Buick Verano2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac ELR2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Cadillac XT52017 Cadillac XTS2017 Chevrolet Bolt EV2017 Chevrolet Camaro2017 Chevrolet Caprice2017 Chevrolet Colorado2017 Chevrolet Corvette+ 234 more
  Associated Documents

  • DownloadMC-10116637-0001.pdf↗
• February 23, 2017•Document ID: 10116636

  Service Bulletin/Repair Instructions
  FUEL SYSTEM, DIESEL

  Mfr Comm. #:

  17-NA-051

  Date Added:

  August 31, 2017

  Manufacturer:

  GMC

  Summary

  This informational bulletin provides information on High Oil Pressure during Initial Start of Vehicle is considered a normal characteristic and no repairs should be completed for this condition.

  Associated Products (2)

  2017 Chevrolet Silverado2017 GMC Sierra
  Associated Documents

  • DownloadMC-10116636-0001.pdf↗
• February 22, 2017•Document ID: 10116603

  Service Bulletin/Repair Instructions
  AIR BAGS

  Mfr Comm. #:

  16-NA-246

  Date Added:

  August 31, 2017

  Manufacturer:

  GMC

  Summary

  This informational bulletin provides an upate for Cause information on Airbag Warning Lamp Illumination Condition.

  Associated Products (23)

  2017 Buick LaCrosse2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Cadillac XT52017 Chevrolet Camaro2017 Chevrolet Colorado2017 Chevrolet Impala2017 Chevrolet Silverado2017 Chevrolet Suburban2017 Chevrolet Tahoe2017 Chevrolet Volt2017 GMC Acadia2017 GMC Canyon2017 GMC Sierra2017 GMC Yukon2017 GMC Yukon XL2016 Cadillac CT6+ 3 more
  Associated Documents

  • DownloadMC-10116603-0001.pdf↗
• February 22, 2017•Document ID: 10113443

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  PIP4723B

  Date Added:

  August 15, 2017

  Manufacturer:

  GMC

  Summary

  This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.

  Associated Products (914)

  2017 Buick Cascada2017 Buick Enclave2017 Buick Encore2017 Buick Envision2017 Buick LaCrosse2017 Buick Regal2017 Buick Verano2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac ELR2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Cadillac XT52017 Cadillac XTS2017 Chevrolet Bolt EV2017 Chevrolet Camaro2017 Chevrolet Caprice2017 Chevrolet Colorado2017 Chevrolet Corvette+ 894 more
  Associated Documents

  • DownloadMC-10113443-0001.pdf↗
• February 21, 2017•Document ID: 10116605

  Service Bulletin/Repair Instructions
  POWER TRAIN:AUTOMATIC TRANSMISSION

  Mfr Comm. #:

  16-NA-338

  Date Added:

  August 31, 2017

  Manufacturer:

  CADILLAC

  Summary

  This Bulletin provides guidelines for Dealers required to contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns.

  Associated Products (276)

  2018 Chevrolet Equinox2018 GMC Acadia2018 GMC Terrain2017 Buick Cascada2017 Buick Enclave2017 Buick Encore2017 Buick Envision2017 Buick LaCrosse2017 Buick Regal2017 Buick Verano2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac ELR2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Cadillac XT52017 Cadillac XTS2017 Chevrolet Bolt EV2017 Chevrolet Camaro+ 256 more
  Associated Documents

  • DownloadMC-10116605-0001.pdf↗
• February 21, 2017•Document ID: 10113441

  Service Bulletin/Repair Instructions
  POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT

  Mfr Comm. #:

  PIP5474

  Date Added:

  August 15, 2017

  Manufacturer:

  GMC

  Summary

  This Preliminary information communicates that a technician might find a vehicle with no power transmitted to the front axle in four wheel drive. If vehicle has regular production option NQF the technician finds that with vehicle in four wheel drive with solid indicator light but the front wheels do not assist in moving vehicle he is to verify when shifting the transfer case to four wheel drive the light is solid If that switch illuminated solid then all operations to achieve four wheel drive were completed successfully. Technician is to inspect pictured item and ensure that the body ring that the synchronizer engages has not separated from theTransfer Case Front Output Shaft Drive Sprocket. If so then replace the transfer case front output drive shaft sprocket as needed. If vehicle has regular production option NQG and the customer indicates that the transfer case was in four wheel drive with that indicator light on solid in the instrument panel cluster but the front wheels were not assisting in vehicle movement technician is to verify the following, shift the transfer case to four wheel drive and ensure that the four wheel drive in the instrument panel cluster is on solid. Technician is to inspect pictured item and ensure that the body ring that the synchronizer engages has not separated from theTransfer Case Front Output Shaft Drive Sprocket.If so then replace the transfer case front output drive shaft sprocket as needed.

  Associated Products (6)

  2017 Chevrolet Silverado2017 GMC Sierra2016 Chevrolet Silverado2016 GMC Sierra2015 Chevrolet Silverado2015 GMC Sierra
  Associated Documents

  • DownloadMC-10113441-0001.pdf↗
• February 21, 2017•Document ID: 10113384

  Service Bulletin/Repair Instructions
  BACK OVER PREVENTION: CAMERA SYSTEM

  Mfr Comm. #:

  GCUS-3-850

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  17065 - Service Update. When certain vehicles, equipped with base body or chassis (RPO ZW9) and without rear vision camera ready (RPO 5F9) are shifted into reverse, the installed calibration is looking for a camera input that was not part of the requested truck build and ?Service Rear Camera? error message is displayed. Dealers will reprogram the radio with the correct calibration.

  Associated Products (2)

  2017 Chevrolet Silverado2017 GMC Sierra
  Associated Documents

  • DownloadMC-10113384-0001.pdf↗
• February 20, 2017•Document ID: 10113438

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  PIC5959C

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication provides information to the technician about vehicle that has no XM audio on certain channels but XM channel info is displayed. Technician will need to contact XM and deactivate and activate the module.

  Associated Products (300)

  2017 Buick Cascada2017 Buick Enclave2017 Buick Encore2017 Buick Envision2017 Buick LaCrosse2017 Buick Regal2017 Buick Verano2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac ELR2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Cadillac XT52017 Cadillac XTS2017 Chevrolet Bolt EV2017 Chevrolet Camaro2017 Chevrolet Caprice2017 Chevrolet Colorado2017 Chevrolet Corvette+ 280 more
  Associated Documents

  • DownloadMC-10113438-0001.pdf↗
• February 20, 2017•Document ID: 10113437

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  PIC4801H

  Date Added:

  August 15, 2017

  Manufacturer:

  GMC

  Summary

  This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have an OnStar Turn-By-Turn Navigation the system that is inoperative. Technician verifies there are no Diagnostic Trouble Codes are present in the Antilock Braking System and Vehicle Communication Interface Module of the vehicle. If no Diagnostic Trouble Codes found call OnStar using the Blue button on the OnStar key pad and ask the advisor for a turn by turn route. Also make a OnStar personal call and a call into the vehicle. If normal diagnostics do not lead to a resolution technician will need to call General Motors Technical Assistance Center for further assistance.

  Associated Products (743)

  2017 Buick Cascada2017 Buick Enclave2017 Buick Encore2017 Buick Envision2017 Buick LaCrosse2017 Buick Regal2017 Buick Verano2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac ELR2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Cadillac XT52017 Cadillac XTS2017 Chevrolet Bolt EV2017 Chevrolet Camaro2017 Chevrolet Caprice2017 Chevrolet Colorado2017 Chevrolet Corvette+ 723 more
  Associated Documents

  • DownloadMC-10113437-0001.pdf↗
• February 20, 2017•Document ID: 10113436

  Service Bulletin/Repair Instructions
  STEERING; ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  PIC3278G

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication provides information to the technician the steps needed to diagnose and repair the vehicles that may have unwanted or phantom phone calls. Technician will need to determine what type of call the customer is having that is unwanted. The vehicle may receive an incoming call just like any other phone. Typically the customer will hear the phone ringing in the vehicle. This scenario also includes incoming Bluetooth calls. One type of unwanted call can be made if the key pad is faulty the OnStar system will try to make a blue button call for shorted voltage in the circuits. The OnStar module could have an internal fault and produce a ″Phone Unavailable″ audio message also it may have a Diagnostic Trouble Code U1500 or B1000. Refer to diagnostics for the Diagnostic Trouble Code making sure to follow any applicable Bulletins or Preliminary Information sheets. A “Ready” or “OnStar ready” audio message heard while driving. In some cases it has been found that the customer is inadvertently pressing the ″push to talk″ button on the steering wheel controls. On rare occasions, other issues in the steering column or Steering Wheel Control system may induce this concern.

  Associated Products (743)

  2017 Buick Cascada2017 Buick Enclave2017 Buick Encore2017 Buick Envision2017 Buick LaCrosse2017 Buick Regal2017 Buick Verano2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac ELR2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Cadillac XT52017 Cadillac XTS2017 Chevrolet Bolt EV2017 Chevrolet Camaro2017 Chevrolet Caprice2017 Chevrolet Colorado2017 Chevrolet Corvette+ 723 more
  Associated Documents

  • DownloadMC-10113436-0001.pdf↗
• February 17, 2017•Document ID: 10116631

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  17-NA-045

  Date Added:

  August 31, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This informational bulletin provides Information on Using Voice Pass-Thru to Access Voice Recognition Commands on Cell Phone and how it does not work on models equipped with IOA and IOB radios.

  Associated Products (17)

  2017 Chevrolet Bolt EV2017 Chevrolet Camaro2017 Chevrolet Colorado2017 Chevrolet Cruze2017 Chevrolet Malibu2017 Chevrolet Silverado2017 Chevrolet Sonic2017 Chevrolet Spark2017 Chevrolet Trax2017 GMC Acadia2017 GMC Sierra2016 Chevrolet Camaro2016 Chevrolet Cruze2016 Chevrolet Malibu2016 Chevrolet Silverado2016 Chevrolet Spark2016 GMC Sierra
  Associated Documents

  • DownloadMC-10116631-0001.pdf↗