GMC Sierra Service Bulletins (2014)

3,324 manufacturer communications on file.

• September 28, 2015•Document ID: 10127230

  Service Bulletin/Repair Instructions
  FUEL SYSTEM, GASOLINE

  Mfr Comm. #:

  PIP5325

  Date Added:

  January 22, 2018

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication provides information to the technician to help determine if the vehicle is equipped with factory or aftermarket Compressed Natural Gas, Liquefied Petroleum Gas, or Bi-Fuel Systems. Technician will check for the Vehicle Emission Control Information Label. By using the engine Regular Production Option Code as well as the Vehicle Emission Control Information Label, technician can confirm the vehicle has a factory installed alternative fuel system or who the manufacturer is of the aftermarket fuel system.

  Associated Products (717)

  2016 Buick Cascada2016 Buick Enclave2016 Buick Encore2016 Buick Envision2016 Buick LaCrosse2016 Buick Regal2016 Buick Verano2016 Cadillac ATS2016 Cadillac CT62016 Cadillac CTS2016 Cadillac ELR2016 Cadillac Escalade2016 Cadillac Escalade ESV2016 Cadillac SRX2016 Cadillac XTS2016 Chevrolet 35002016 Chevrolet Aveo2016 Chevrolet Camaro2016 Chevrolet Caprice2016 Chevrolet City Express+ 697 more
  Associated Documents

  • DownloadMC-10127230-0001.pdf↗
• September 23, 2015•Document ID: 10127225

  Service Bulletin/Repair Instructions
  BACK OVER PREVENTION: CAMERA SYSTEM; ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  PIT5277B

  Date Added:

  January 22, 2018

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have intermittent and hard to duplicate Rear Camera blank, distorted, or fuzzy. Also no radio, OnStar, or speech audio and the volume is unable to be adjusted from the integrated center stack or the steering wheel controls. The driver information center will show ?No Audio? in Audio mode. Technician will need to inspect X275 and X225 for bent terminals, terminals backing out of the connector, or terminals contacting another terminal behind each side of the connector and repair as necessary.

  Associated Products (10)

  2015 Cadillac Escalade2015 Cadillac Escalade ESV2015 Chevrolet Silverado2015 Chevrolet Suburban2015 Chevrolet Tahoe2015 GMC Sierra2015 GMC Yukon2015 GMC Yukon XL2014 Chevrolet Silverado2014 GMC Sierra
  Associated Documents

  • DownloadMC-10127225-0001.pdf↗
• September 18, 2015•Document ID: 10123496

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

  Mfr Comm. #:

  GCUS-9-898

  Date Added:

  November 17, 2017

  Manufacturer:

  CHEVROLET

  Summary

  15457 - Special Coverage. Some 2010-2015 Chevrolet Express and GMC Savana vehicles and 2011-2015 Chevrolet Silverado HD and GMC Sierra HD vehicles that are equipped with 6.6L Duramax Diesel engines (RPO LML or LGH) may contain a leak in the seal between the engine-exhaust down pipe and the engine-exhaust pipe. If a leak is present, the intermittent regeneration of the diesel-particulate filter may cause small amounts of diesel fuel to leak from the vehicle. It may also cause diesel-fuel vapor and engine exhaust to enter the passenger cabin. Dealers are to inspect the turbocharger exhaust pipe and the downpipe connection and implement service kit if necessary.

  Associated Products (22)

  2015 Chevrolet Express2015 Chevrolet Silverado2015 GMC Savana2015 GMC Sierra2014 Chevrolet Express2014 Chevrolet Silverado2014 GMC Savana2014 GMC Sierra2013 Chevrolet Express2013 Chevrolet Silverado2013 GMC Savana2013 GMC Sierra2012 Chevrolet Express2012 Chevrolet Silverado2012 GMC Savana2012 GMC Sierra2011 Chevrolet Express2011 Chevrolet Silverado2011 GMC Savana2011 GMC Sierra+ 2 more
  Associated Documents

  • DownloadMC-10123496-0001.pdf↗
• September 17, 2015•Document ID: 10127206

  Service Bulletin/Repair Instructions
  VISIBILITY; ELECTRICAL SYSTEM

  Mfr Comm. #:

  PIT5189A

  Date Added:

  January 22, 2018

  Manufacturer:

  GMC

  Summary

  This Preliminary Information communication provides information to the technician the steps to diagnose and repair vehicles that have windows inoperative while the engine is running but work when the engine is off. Technician should look for aftermarket parts and remove them and retest the windows before any in depth diagnostics are performed.

  Associated Products (16)

  2014 Chevrolet Silverado2014 GMC Sierra2013 Chevrolet Silverado2013 GMC Sierra2012 Chevrolet Silverado2012 GMC Sierra2011 Chevrolet Silverado2011 GMC Sierra2010 Chevrolet Silverado2010 GMC Sierra2009 Chevrolet Silverado2009 GMC Sierra2008 Chevrolet Silverado2008 GMC Sierra2007 Chevrolet Silverado2007 GMC Sierra
  Associated Documents

  • DownloadMC-10127206-0001.pdf↗
• September 16, 2015•Document ID: 10127202

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  PIP5250G

  Date Added:

  January 22, 2018

  Manufacturer:

  GMC

  Summary

  This Preliminary Information communication provides information to the technician about vehicles that may have a Service 4WD message on the Driver Information Center when operated below 10 degrees Fahrenheit (-12 Celsius). Technician may find C0398 or C0326 stored in the Transfer Case Control Module. For vehicles with Regular Production Option Code NPO, NQH and NQ6 and only setting Diagnostic Trouble Codes C0398 or C0398 and C0326 reprogram the transfer case control module with the latest calibration from TIS2WEB and perform the setup procedure.

  Associated Products (11)

  2015 Cadillac Escalade2015 Cadillac Escalade ESV2015 Chevrolet Silverado2015 Chevrolet Suburban2015 Chevrolet Tahoe2015 GMC Canyon2015 GMC Sierra2015 GMC Yukon2015 GMC Yukon XL2014 Chevrolet Silverado2014 GMC Sierra
  Associated Documents

  • DownloadMC-10127202-0001.pdf↗
• September 16, 2015•Document ID: 10127199

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:STARTER ASSEMBLY

  Mfr Comm. #:

  PIP4112Q

  Date Added:

  January 22, 2018

  Manufacturer:

  CADILLAC

  Summary

  This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressively applying the throttle, or after making a hard stop followed by an aggressive throttle. This is considered normal operation of the vehicle the throttle is delayed and opened slowly up to .7 seconds to help minimize driveline lash and clunking or will have approximately .5 seconds of zero torque to allow the transmission to shift to first gear.

  Associated Products (208)

  2016 Chevrolet Caprice2016 Chevrolet Colorado2016 Chevrolet Express2016 Chevrolet Silverado2016 Chevrolet Suburban2016 Chevrolet Tahoe2016 GMC Canyon2016 GMC Savana2016 GMC Sierra2016 GMC Yukon2016 GMC Yukon XL2015 Cadillac ATS2015 Cadillac CTS2015 Cadillac Escalade2015 Cadillac Escalade ESV2015 Chevrolet Camaro2015 Chevrolet Caprice2015 Chevrolet Colorado2015 Chevrolet Corvette2015 Chevrolet Express+ 188 more
  Associated Documents

  • DownloadMC-10127199-0001.pdf↗
• September 16, 2015•Document ID: 10123492

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  GCUS-9-286

  Date Added:

  November 17, 2017

  Manufacturer:

  GMC

  Summary

  15304 - Service Update. This bulletin provides a service procedure to reprogram the transfer case control module on the vehicles listed above. In low ambient temperatures, below 5°F (-15°C) a transfer case brake motor assembly malfunction may occur. Diagnostic Trouble Code (C0398 - Range Position Correlation Fault) will be set, locking the transfer case in ?4HI? until the vehicle is serviced. This software update also addresses other transfer case control issues for overall improved drivability.

  Associated Products (9)

  2015 Cadillac Escalade ESV2015 Chevrolet Silverado2015 Chevrolet Suburban2015 Chevrolet Tahoe2015 GMC Canyon2015 GMC Sierra2015 GMC Yukon XL2014 Chevrolet Silverado2014 GMC Sierra
  Associated Documents

  • DownloadMC-10123492-0001.pdf↗
• September 8, 2015•Document ID: 10127186

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  PIT5457

  Date Added:

  January 22, 2018

  Manufacturer:

  CADILLAC

  Summary

  This Preliminary Information communication provides information to the technician about vehicle with Service ABS and/or Traction control lights/message on, Service Power Steering System, Service Suspension System, and or Loss of communication with EBCM, SWPS, PSCM, and/or SCM. Technician may find Diagnostic Trouble Codes U0077, U0121, U0126, U0131, U0139, U0401, U0415, and/or U0428. Technician should remove the driver and passenger sill plate to gain access to the wire harness. If any open, damaged, or corroded wires should be repaired.

  Associated Products (10)

  2015 Cadillac Escalade2015 Cadillac Escalade ESV2015 Chevrolet Silverado2015 Chevrolet Suburban2015 Chevrolet Tahoe2015 GMC Sierra2015 GMC Yukon2015 GMC Yukon XL2014 Chevrolet Silverado2014 GMC Sierra
  Associated Documents

  • DownloadMC-10127186-0001.pdf↗
• September 2, 2015•Document ID: 10127179

  Service Bulletin/Repair Instructions
  STRUCTURE:BODY

  Mfr Comm. #:

  PIT5454

  Date Added:

  January 22, 2018

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication provides information to the technician about vehicles with excessive paint chipping on the front lower bed corners. Technician will need to repair the damage first. After the damage has been repaired install the protector.

  Associated Products (4)

  2015 Chevrolet Silverado2015 GMC Sierra2014 Chevrolet Silverado2014 GMC Sierra
  Associated Documents

  • DownloadMC-10127179-0001.pdf↗
• September 1, 2015•Document ID: 10248494

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

  Mfr Comm. #:

  PIT5320

  Date Added:

  January 8, 2024

  Manufacturer:

  CHEVROLET

  Summary

  Navigation Voice Prompts Choppy Distorted or Garbled.

  Associated Products (29)

  2015 Buick LaCrosse2015 Buick Regal2015 Cadillac ATS2015 Cadillac CTS2015 Cadillac Escalade2015 Cadillac SRX2015 Cadillac XTS2015 Chevrolet Colorado2015 Chevrolet Corvette2015 Chevrolet Impala2015 Chevrolet Silverado2015 Chevrolet Suburban2015 Chevrolet Tahoe2015 GMC Canyon2015 GMC Sierra2015 GMC Yukon2014 Buick LaCrosse2014 Buick Regal2014 Cadillac ATS2014 Cadillac CTS+ 9 more
  Associated Documents

  • DownloadMC-10248494-0001.pdf↗
• September 1, 2015•Document ID: 10127175

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  PIP5323

  Date Added:

  January 22, 2018

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication provides information to the technician about vehicles with misfires or roughness on cold start up. Technician may find a Diagnostic Trouble Code P0300 stored. Technician will add coolant dye to the system, run engine through warm up, pressurize the cooling system on a cold soak engine and inspect the suspect cylinder with a bore scope for coolant dye evidence. If coolant is found in the cylinder do not replace the cylinder head because that will not repair this concern. Dealer will need to contact General Motors Product Quality Center for engine replacement.

  Associated Products (25)

  2016 Cadillac Escalade2016 Cadillac Escalade ESV2016 Chevrolet Corvette2016 Chevrolet Silverado2016 Chevrolet Suburban2016 Chevrolet Tahoe2016 GMC Sierra2016 GMC Yukon2016 GMC Yukon XL2015 Cadillac Escalade2015 Cadillac Escalade ESV2015 Chevrolet Corvette2015 Chevrolet Silverado2015 Chevrolet Suburban2015 Chevrolet Tahoe2015 GMC Sierra2015 GMC Yukon2015 GMC Yukon XL2014 Chevrolet Corvette2014 Chevrolet Silverado+ 5 more
  Associated Documents

  • DownloadMC-10127175-0001.pdf↗
• September 1, 2015•Document ID: 10075423

  Service Bulletin/Repair Instructions
  SUSPENSION

  Mfr Comm. #:

  PIT5457

  Date Added:

  July 7, 2016

  Manufacturer:

  CADILLAC

  Summary

  SUMMARY TO BE PROVIDED ON A FUTURE DATE.

  Associated Products (8)

  2015 Cadillac Escalade2015 Chevrolet Silverado2015 Chevrolet Suburban2015 Chevrolet Tahoe2015 GMC Sierra2015 GMC Yukon2014 Chevrolet Silverado2014 GMC Sierra
  Associated Documents

  • DownloadMC-10075423-0001.pdf↗
• August 25, 2015•Document ID: 10113817

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  PI0564H

  Date Added:

  August 15, 2017

  Manufacturer:

  CADILLAC

  Summary

  This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).

  Associated Products (63)

  2016 Cadillac Escalade2016 Cadillac Escalade ESV2016 Chevrolet Express2016 Chevrolet Silverado2016 Chevrolet Suburban2016 Chevrolet Tahoe2016 GMC Savana2016 GMC Sierra2016 GMC Yukon2016 GMC Yukon XL2015 Cadillac Escalade2015 Cadillac Escalade ESV2015 Chevrolet Express2015 Chevrolet Silverado2015 Chevrolet Suburban2015 Chevrolet Tahoe2015 GMC Savana2015 GMC Sierra2015 GMC Yukon2015 GMC Yukon XL+ 43 more
  Associated Documents

  • DownloadMC-10113817-0001.pdf↗
• August 24, 2015•Document ID: 10114680

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING:ENGINE:DIESEL

  Mfr Comm. #:

  PIP5088C

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication advises the technician that the 6.6L Duramax Diesel Engine Part number 12638502 has been placed on a parts restriction through the General Motors Product Quality Center. Dealer will need to contact the General Motors Product Quality Center for further assistance.

  Associated Products (26)

  2016 Chevrolet Express2016 Chevrolet Silverado2016 GMC Savana2016 GMC Sierra2015 Chevrolet Express2015 Chevrolet Silverado2015 GMC Savana2015 GMC Sierra2014 Chevrolet Express2014 Chevrolet Silverado2014 GMC Savana2014 GMC Sierra2013 Chevrolet Express2013 Chevrolet Silverado2013 GMC Savana2013 GMC Sierra2012 Chevrolet Express2012 Chevrolet Silverado2012 GMC Savana2012 GMC Sierra+ 6 more
  Associated Documents

  • DownloadMC-10114680-0001.pdf↗
• August 18, 2015•Document ID: 10114672

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  PIC6073B

  Date Added:

  August 15, 2017

  Manufacturer:

  CADILLAC

  Summary

  This Preliminary Information communication provides information to the technician about the Media Oriented Systems Transport Bus Diagnostic Tool Kit (EL-51578) has been released to help diagnose any of the Media Oriented Systems Transport bus concerns. The kit contains header connectors that are installed to bypass Media Oriented Systems Transport bus modules. The bypass connector also contains a terminal for verifying Media Oriented Systems Transport control circuit voltages. Technician should review Media Oriented Systems Transport bus description and operation and Diagnostic Trouble Code U0028 diagnostic procedures.

  Associated Products (37)

  2015 Buick Regal2015 Buick Verano2015 Cadillac ATS2015 Cadillac CTS2015 Cadillac ELR2015 Cadillac Escalade2015 Cadillac Escalade ESV2015 Cadillac SRX2015 Cadillac XTS2015 Chevrolet Colorado2015 Chevrolet Corvette2015 Chevrolet Impala2015 Chevrolet Silverado2015 Chevrolet Suburban2015 Chevrolet Tahoe2015 GMC Canyon2015 GMC Sierra2015 GMC Yukon2015 GMC Yukon XL2014 Buick LaCrosse+ 17 more
  Associated Documents

  • DownloadMC-10114672-0001.pdf↗
• August 18, 2015•Document ID: 10113810

  Service Bulletin/Repair Instructions
  EQUIPMENT ADAPTIVE/MOBILITY

  Mfr Comm. #:

  15-00-89-005

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This warranty administration bulletin provides dealership personnel with policy and procedure requirements for essential tools that include consumable parts (U.S. Only).

  Associated Products (501)

  2016 Buick Cascada2016 Buick Enclave2016 Buick Encore2016 Buick Envision2016 Buick LaCrosse2016 Buick Regal2016 Buick Verano2016 Cadillac ATS2016 Cadillac CT62016 Cadillac CTS2016 Cadillac ELR2016 Cadillac Escalade2016 Cadillac Escalade ESV2016 Cadillac SRX2016 Cadillac XTS2016 Chevrolet Camaro2016 Chevrolet Caprice2016 Chevrolet Colorado2016 Chevrolet Corvette2016 Chevrolet Cruze+ 481 more
  Associated Documents

  • DownloadMC-10113810-0001.pdf↗
• August 14, 2015•Document ID: 10113806

  Service Bulletin/Repair Instructions
  POWER TRAIN:AXLE ASSEMBLY

  Mfr Comm. #:

  PI1354C

  Date Added:

  August 15, 2017

  Manufacturer:

  GMC

  Summary

  This preliminary informational bulletin outlines the recommendations and procedures for diagnosing and repairing vibrations caused by wheel and tire, axle components and/or propeller shafts.

  Associated Products (4)

  2015 Chevrolet Silverado2015 GMC Sierra2014 Chevrolet Silverado2014 GMC Sierra
  Associated Documents

  • DownloadMC-10113806-0001.pdf↗
• August 12, 2015•Document ID: 10113805

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

  Mfr Comm. #:

  PI0235J

  Date Added:

  August 15, 2017

  Manufacturer:

  GMC

  Summary

  This preliminary informational bulletin provides repair information to correct customer concerns of an exhaust leak or vibration/rattle noise at approximately 900 RPM, fuel smell/white smoke noted intermittently (usually after coming to a stop), and/or an oily substance noted on exhaust downpipe.

  Associated Products (20)

  2015 Chevrolet Express2015 Chevrolet Silverado2015 GMC Savana2015 GMC Sierra2014 Chevrolet Express2014 Chevrolet Silverado2014 GMC Savana2014 GMC Sierra2013 Chevrolet Express2013 Chevrolet Silverado2013 GMC Savana2013 GMC Sierra2012 Chevrolet Express2012 Chevrolet Silverado2012 GMC Savana2012 GMC Sierra2011 Chevrolet Express2011 Chevrolet Silverado2011 GMC Savana2011 GMC Sierra
  Associated Documents

  • DownloadMC-10113805-0001.pdf↗
• August 10, 2015•Document ID: 10114656

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ENGINE

  Mfr Comm. #:

  PIP5230B

  Date Added:

  August 15, 2017

  Manufacturer:

  CADILLAC

  Summary

  This Preliminary Information communication advises the technician before replacing the crankshaft to review the following. Dealer should complete the Service Information diagnostics and the Cost Comparison Worksheet for Assembly Repair vs. Replacement. Technician will use the latest version of 09-06-04-026G to verify the Engine Control Module calibration is not an aftermarket calibration. If the customer prefers to keep the original numbers matching engine please call General Motors Technical Assistance Center for repair direction.

  Associated Products (22)

  2016 Cadillac CTS2016 Cadillac Escalade2016 Cadillac Escalade ESV2016 Chevrolet Corvette2016 Chevrolet Silverado2016 Chevrolet Suburban2016 Chevrolet Tahoe2016 GMC Sierra2016 GMC Yukon2016 GMC Yukon XL2015 Cadillac Escalade2015 Cadillac Escalade ESV2015 Chevrolet Corvette2015 Chevrolet Silverado2015 Chevrolet Suburban2015 Chevrolet Tahoe2015 GMC Sierra2015 GMC Yukon2015 GMC Yukon XL2014 Chevrolet Corvette+ 2 more
  Associated Documents

  • DownloadMC-10114656-0001.pdf↗
• August 6, 2015•Document ID: 10113796

  Service Bulletin/Repair Instructions
  EQUIPMENT ADAPTIVE/MOBILITY

  Mfr Comm. #:

  10-08-110-001D

  Date Added:

  August 15, 2017

  Manufacturer:

  BUICK

  Summary

  This informational bulletin provides information on the proper use of GM floor mats.

  Associated Products (406)

  2016 Buick Cascada2016 Buick Enclave2016 Buick Encore2016 Buick Envision2016 Buick LaCrosse2016 Buick Regal2016 Buick Verano2016 Cadillac ATS2016 Cadillac CT62016 Cadillac CTS2016 Cadillac ELR2016 Cadillac Escalade2016 Cadillac Escalade ESV2016 Cadillac SRX2016 Cadillac XTS2016 Chevrolet Camaro2016 Chevrolet Caprice2016 Chevrolet City Express2016 Chevrolet Colorado2016 Chevrolet Corvette+ 386 more
  Associated Documents

  • DownloadMC-10113796-0001.pdf↗