GMC Sierra Service Bulletins (2017)
2,119 manufacturer communications on file.
- October 1, 2017•Document ID: 10190233Service Bulletin/Repair InstructionsPOWER TRAIN:AUTOMATIC TRANSMISSION; ENGINE AND ENGINE COOLING; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY
- Mfr Comm. #:
- 17-NA-171
- Date Added:
- April 14, 2021
- Manufacturer:
- GMC
SummaryHesitation, Stalling, Engine Speed Flare While Coasting, Unintended Acceleration Feel During a Parking Lot Maneuver, Reduced Surge in Low Speed Maneuvers, Stumble, Harsh Tip-In/Tip-Out, Park-Reverse-Drive Shift Concerns, Harsh Shifts, Erratic Shifts, Engine Vibration, Vibration, Buzz and/or Humming from Steering Wheel, Malfunction Indicator Lamp (MIL) Illuminated - DTC P0097, P054F, P24B1, P24C7, P0128, P2BAA, P2635, P11CC, P10D1, P0483, P2636, P0181, P22FE, P0263, P0266, P0269, P0272, P0275, P0278, P0281, P0284, P040C, P040D, P041C, P041D Set Cause This condition may be caused by an anomaly in the Engine Control Module (ECM) and the Transmission Control Module (TCM). Note: It is important that both the ECM and TCM are updated to the latest software. Not updating both modules may result in additional undesired vehicle performance. If the ECM and TCM have the latest calibrations, refer to SI for the DTC set or existing condition. Validate the ECM and TCM have the latest software calibration. If the ECM and TCM are not at the latest calibration, using TIS2Web, select (K20/K71) Engine and Transmission Control Module. ⇒ Both modules must be reprogrammed sequentially to the latest software calibration available. If the modules have the latest calibrations, refer to SI for the DTC set.
Associated Products (2)Associated Documents - October 1, 2017•Document ID: 10190229Service Bulletin/Repair InstructionsPOWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:GEARS; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT
- Mfr Comm. #:
- 16-NA-175
- Date Added:
- April 13, 2021
- Manufacturer:
- CHEVROLET
SummarySHAKE AND/OR SHUDDER DURING LIGHT THROTTLE ACCELERATION BETWEEN 40 AND 128 KM/H (25 AND 80 MPH) AT A STEADY STATE.
Associated Products (114)2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac ELR2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Cadillac SRX2017 Cadillac XT52017 Cadillac XTS2017 Chevrolet 4500HD2017 Chevrolet 4500XD2017 Chevrolet 5500HD2017 Chevrolet Aveo2017 Chevrolet Bolt EV2017 Chevrolet Camaro2017 Chevrolet Caprice2017 Chevrolet Cobalt2017 Chevrolet Colorado2017 Chevrolet Corvette2017 Chevrolet Cruze+ 94 moreAssociated Documents - September 29, 2017•Document ID: 10159594Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- 17NA171
- Date Added:
- May 13, 2019
- Manufacturer:
- CHEVROLET
SummaryThis technical bulletin provides a procedure to reprogram the ECM and TCM to the latest calibrations to correct the concerns.
Associated Products (2)Associated Documents - September 29, 2017•Document ID: 10159301Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:LABELS
- Mfr Comm. #:
- 211813-09292017-
- Date Added:
- April 30, 2019
- Manufacturer:
- GMC
Summary17357 and 17366 - Service update. General Motors has released four field actions related to a condition in which certain vehicles may have an incorrect torsion bar built into the front seat belt retractors. Vehicles in dealer new inventory were placed on stop delivery earlier this month and the field actions were released as parts become available. This message is being sent to provide a summary of the status of these field actions. Part Numbers - An issue has been reported that some of the belt kit part numbers listed in these bulletins may not be listed in EPC. This makes it difficult to identify which part number to install on the vehicle. We are quickly working to remedy this situation. Until the correction is completed, dealers should verify part number progressions utilizing their parts system resources prior to reaching out for additional assistance. We apologize for this inconvenience and hope to have it corrected soon. Service Update Bulletin 17357 - Applies to certain vehicles. The total number of U.S. vehicles involved is approximately 14,483. Dealers will replace the Monroney label. Bulletin 17357 was released to dealers on 9/6. If you have not received a replacement window label for a vehicle in dealer new inventory, please request a replacement using the process given in the bulletin. Service Update Bulletin 17366 - Applies to certain vehicles. The total number of U.S. vehicles involved is approximately 345. Dealers will replace seat belt retractors in first row driver and passenger position with correct parts. Bulletin 17366 was released to dealers on 9/22. The parts pre-ship has completed and dealers should begin receiving parts now.
Associated Products (4)Associated Documents - September 29, 2017•Document ID: 10157044Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- PIP5524
- Date Added:
- April 8, 2019
- Manufacturer:
- CHEVROLET
SummaryThis Preliminary information communicates to the dealer technicians that the glow plug control module software needs to be updated anytimg a glowplug is replaced.
Associated Products (2)Associated Documents - September 28, 2017•Document ID: 10157041Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- PIT5236K
- Date Added:
- April 8, 2019
- Manufacturer:
- CADILLAC
SummaryThis Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will use Global Diagnostic System 2 to review the Firmware Over-the-Air version. If the Firmware Over-the-Air version on the scan tool equals 6708 the technician will need to contact General Motors Technical Assistance Center for further assistance. If the Firmware Over-the-Air version on the scan tool is lower than 6708 Dealer can order the part thought the Instrument Sales and Service website process.
Associated Products (552)2018 Buick Cascada2018 Buick Enclave2018 Buick Encore2018 Buick Envision2018 Buick LaCrosse2018 Buick Regal2018 Cadillac ATS2018 Cadillac CT62018 Cadillac CTS2018 Cadillac Escalade2018 Cadillac Escalade ESV2018 Cadillac XT52018 Cadillac XTS2018 Chevrolet Aveo2018 Chevrolet Bolt EV2018 Chevrolet Camaro2018 Chevrolet Colorado2018 Chevrolet Corvette2018 Chevrolet Cruze2018 Chevrolet Equinox+ 532 moreAssociated Documents - September 27, 2017•Document ID: 10159618Service Bulletin/Repair InstructionsFUEL SYSTEM, GASOLINE
- Mfr Comm. #:
- 17NA302
- Date Added:
- May 13, 2019
- Manufacturer:
- CHEVROLET
SummaryThis informational bulletin provides information on availability for a locking gas cap for trucks are operated in high amount of dirt or dust which can migrate to the filler cap area.
Associated Products (4)Associated Documents - September 27, 2017•Document ID: 10157039Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- PIP5522A
- Date Added:
- April 8, 2019
- Manufacturer:
- CHEVROLET
SummaryThis Preliminary information communicatesA vehicle may have a concern of engine noise and/or a misfire. This may be caused by a broken rocker arm.Abroken rocker arms that could result in the valve dropping to the cylinder, causing a catastrophic failure and the engine requires replacement due to cylinder head and block damage. If a broken rocker arm is found check to see if the valve dropped into the cylinder if so the engine will need to be replaced.On occasions the valve will not drop, reinstall any valve keepers and replace all the intake rocker arms.
Associated Products (8)Associated Documents - September 26, 2017•Document ID: 10157037Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- PIP5382J
- Date Added:
- April 8, 2019
- Manufacturer:
- GMC
SummaryThis Preliminary Information communication advises the technician that generation 5 engines with Regular Production Option Code L83, L86, or LV3 may have an oil consumption concern were one quart in 2000 miles is being used. Dealer will confirm oil level was properly checked per Owner’s Manual, and check the bolt torque on the Valve Lifter Oil Manifold Assembly, before doing any repairs to the vehicle.
Associated Products (25)2017 Cadillac Escalade2017 Chevrolet Silverado2017 Chevrolet Suburban2017 Chevrolet Tahoe2017 GMC Sierra2017 GMC Yukon2017 GMC Yukon XL2016 Cadillac Escalade2016 Chevrolet Silverado2016 Chevrolet Suburban2016 Chevrolet Tahoe2016 GMC Sierra2016 GMC Yukon2016 GMC Yukon XL2015 Cadillac Escalade2015 Chevrolet Silverado2015 Chevrolet Suburban2015 Chevrolet Tahoe2015 GMC Sierra2015 GMC Yukon+ 5 moreAssociated Documents - September 26, 2017•Document ID: 10157036Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE; ENGINE
- Mfr Comm. #:
- PIP5523
- Date Added:
- April 8, 2019
- Manufacturer:
- GMC
SummaryThis Preliminary information communicates to dealer technicians to update the GPCM calibration if glowplug DTCs are found.
Associated Products (2)Associated Documents - September 25, 2017•Document ID: 10157034Service Bulletin/Repair InstructionsEQUIPMENT; STRUCTURE:BODY:HATCHBACK/LIFTGATE; STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
- Mfr Comm. #:
- PIT5251C
- Date Added:
- April 8, 2019
- Manufacturer:
- GMC
SummaryThis Preliminary Information communication provides information to the technician about vehicles that may have an EZ Lift and Lower tailgate opens too quickly. Technician will ensure nothing was added to the tailgate. If the tailgate opens within approximately 2-6 seconds, no repairs should be made. Technician should inspect the right tailgate bushing if the tailgate opens too quickly.
Associated Products (10)Associated Documents - September 25, 2017•Document ID: 10157033Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING; EQUIPMENT ADAPTIVE/MOBILITY
- Mfr Comm. #:
- PIT5445B
- Date Added:
- April 8, 2019
- Manufacturer:
- CHEVROLET
SummaryThis Preliminary Information communication provides information to the technician of additional information when diagnosing a service driver assist message with a diagnostic trouble code B172E and or a B172F. The haptic seat motor has a pigtail lead coming off of it. In many cases the wiring pigtail near the haptic seat motor has broken and will require replacement.
Associated Products (26)2018 Cadillac Escalade ESV2018 Chevrolet Silverado2018 Chevrolet Suburban2018 Chevrolet Tahoe2018 GMC Sierra2018 GMC Yukon2017 Cadillac Escalade ESV2017 Chevrolet Silverado2017 Chevrolet Suburban2017 Chevrolet Tahoe2017 GMC Sierra2017 GMC Yukon2016 Cadillac Escalade ESV2016 Chevrolet Silverado2016 Chevrolet Suburban2016 Chevrolet Tahoe2016 GMC Sierra2016 GMC Yukon2015 Cadillac Escalade ESV2015 Chevrolet Silverado+ 6 moreAssociated Documents - September 25, 2017•Document ID: 10157031Service Bulletin/Repair InstructionsENGINE; EQUIPMENT
- Mfr Comm. #:
- PIP5522
- Date Added:
- April 8, 2019
- Manufacturer:
- CHEVROLET
SummaryThis Preliminary information communicatesA vehicle may have a concern of engine noise and/or a misfire. This may be caused by a broken rocker arm. A broken rocker arms that could result in the valve dropping to the cylinder, causing a catastrophic failure and the engine requires replacement due to cylinder head and block damage. If a broken rocker arm is found check to see if the valve dropped into the cylinder if so the engine will need to be replaced. On occasions the valve will not drop, reinstall any valve keepers and replace all the intake rocker arms.
Associated Products (4)Associated Documents - September 25, 2017•Document ID: 10157029Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:12V/24V/48V BATTERY; ENGINE; ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL
- Mfr Comm. #:
- PIT5521A
- Date Added:
- April 8, 2019
- Manufacturer:
- CHEVROLET
SummaryThis preliminary information communicates a Diagnostic Tip for a Service Trailer Brake Message with DTC C111B C1112 C1113 C1114 advising to address any battery issues first before any in depth diagnostics are done.
Associated Products (22)2018 Chevrolet Silverado2018 Chevrolet Suburban2018 Chevrolet Tahoe2018 GMC Sierra2018 GMC Yukon2017 Chevrolet Silverado2017 Chevrolet Suburban2017 Chevrolet Tahoe2017 GMC Sierra2017 GMC Yukon2016 Chevrolet Silverado2016 Chevrolet Suburban2016 Chevrolet Tahoe2016 GMC Sierra2016 GMC Yukon2015 Chevrolet Silverado2015 Chevrolet Suburban2015 Chevrolet Tahoe2015 GMC Sierra2015 GMC Yukon+ 2 moreAssociated Documents - September 21, 2017•Document ID: 10159630Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- PIE0405A
- Date Added:
- May 13, 2019
- Manufacturer:
- CHEVROLET
SummaryThis engineering informational bulletin is requesting information from the field on vehicles that have the condition of a Torque Converter Shudder.
Associated Products (22)2018 Cadillac ATS2018 Cadillac CT62018 Cadillac CTS2018 Chevrolet Camaro2018 Chevrolet Colorado2018 Chevrolet Corvette2018 Chevrolet Silverado2018 GMC Canyon2018 GMC Sierra2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Chevrolet Camaro2017 Chevrolet Colorado2017 Chevrolet Corvette2017 Chevrolet Silverado2017 GMC Canyon2017 GMC Sierra+ 2 moreAssociated Documents - September 20, 2017•Document ID: 10159585Service Bulletin/Repair InstructionsFUEL SYSTEM, DIESEL; ENGINE AND ENGINE COOLING:ENGINE:DIESEL
- Mfr Comm. #:
- 16NA372
- Date Added:
- May 13, 2019
- Manufacturer:
- GMC
SummaryThis informational bulletin provides information on common diesel engine tick noises and how they are considered part of normal operation and no parts should be replaced for these conditions.
Associated Products (4)Associated Documents - September 20, 2017•Document ID: 10159570Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:12V/24V/48V BATTERY
- Mfr Comm. #:
- 030603004V
- Date Added:
- May 13, 2019
- Manufacturer:
- CHEVROLET
SummaryThis warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.
Associated Products (556)2018 Buick Cascada2018 Buick Enclave2018 Buick Encore2018 Buick Envision2018 Buick LaCrosse2018 Buick Regal2018 Cadillac ATS2018 Cadillac CT62018 Cadillac CTS2018 Cadillac Escalade2018 Cadillac Escalade ESV2018 Cadillac XT52018 Cadillac XTS2018 Chevrolet Aveo2018 Chevrolet Bolt EV2018 Chevrolet Camaro2018 Chevrolet Colorado2018 Chevrolet Corvette2018 Chevrolet Cruze2018 Chevrolet Equinox+ 536 moreAssociated Documents - September 20, 2017•Document ID: 10157023Service Bulletin/Repair InstructionsENGINE; ELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- PIT5350A
- Date Added:
- April 8, 2019
- Manufacturer:
- CHEVROLET
SummaryThis Preliminary Information communication advises the technician that there have been some reports that the current engine hours are not correct and display 0.0. Technician will need to program the Instrument Panel Cluster using Service Programming System.
Associated Products (26)2018 Cadillac Escalade2018 Chevrolet Silverado2018 Chevrolet Suburban2018 Chevrolet Tahoe2018 GMC Sierra2018 GMC Yukon2017 Cadillac Escalade2017 Chevrolet Silverado2017 Chevrolet Suburban2017 Chevrolet Tahoe2017 GMC Sierra2017 GMC Yukon2016 Cadillac Escalade2016 Chevrolet Silverado2016 Chevrolet Suburban2016 Chevrolet Tahoe2016 GMC Sierra2016 GMC Yukon2015 Cadillac Escalade2015 Chevrolet Silverado+ 6 moreAssociated Documents - September 20, 2017•Document ID: 10157021Service Bulletin/Repair InstructionsSTRUCTURE:BODY; WHEELS; STRUCTURE:FRAME AND MEMBERS
- Mfr Comm. #:
- PIT4745D
- Date Added:
- April 8, 2019
- Manufacturer:
- CHEVROLET
SummaryThis Preliminary Information communication provides information to the technician about vehicles that have raised dents or ripple appearance in the side outer panel of the cargo box around the perimeter of the wheel house opening. Technician should first access the rear of the inner wheelhouse area through the tail lamp cavity and the front of the wheelhouse from under the vehicle, and coat the inner hem of the wheel house to side outer panel with 3M Rust Fighter I. After allowing the 3M Rust Fighter I to dry then apply several coats of Nox Rust X-121B undercoating.
Associated Products (24)2018 Chevrolet Silverado2018 GMC Sierra2017 Chevrolet Silverado2017 GMC Sierra2016 Chevrolet Silverado2016 GMC Sierra2015 Chevrolet Silverado2015 GMC Sierra2014 Chevrolet Silverado2014 GMC Sierra2013 Chevrolet Silverado2013 GMC Sierra2012 Chevrolet Silverado2012 GMC Sierra2011 Chevrolet Silverado2011 GMC Sierra2010 Chevrolet Silverado2010 GMC Sierra2009 Chevrolet Silverado2009 GMC Sierra+ 4 moreAssociated Documents - September 20, 2017•Document ID: 10157020Service Bulletin/Repair InstructionsEQUIPMENT; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ELECTRICAL SYSTEM
- Mfr Comm. #:
- PIT5074K
- Date Added:
- April 8, 2019
- Manufacturer:
- CHEVROLET
SummaryThis Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
Associated Products (595)2018 Buick Cascada2018 Buick Enclave2018 Buick Encore2018 Buick Envision2018 Buick LaCrosse2018 Buick Regal2018 Cadillac ATS2018 Cadillac CT62018 Cadillac CTS2018 Cadillac Escalade2018 Cadillac Escalade ESV2018 Cadillac XT52018 Cadillac XTS2018 Chevrolet Aveo2018 Chevrolet Bolt EV2018 Chevrolet Camaro2018 Chevrolet Colorado2018 Chevrolet Corvette2018 Chevrolet Cruze2018 Chevrolet Equinox+ 575 moreAssociated Documents