GMC Sierra Service Bulletins (2014)
3,324 manufacturer communications on file.
- February 20, 2017•Document ID: 10113436Service Bulletin/Repair InstructionsSTEERING; ELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- PIC3278G
- Date Added:
- August 15, 2017
- Manufacturer:
- CHEVROLET
SummaryThis Preliminary Information communication provides information to the technician the steps needed to diagnose and repair the vehicles that may have unwanted or phantom phone calls. Technician will need to determine what type of call the customer is having that is unwanted. The vehicle may receive an incoming call just like any other phone. Typically the customer will hear the phone ringing in the vehicle. This scenario also includes incoming Bluetooth calls. One type of unwanted call can be made if the key pad is faulty the OnStar system will try to make a blue button call for shorted voltage in the circuits. The OnStar module could have an internal fault and produce a ″Phone Unavailable″ audio message also it may have a Diagnostic Trouble Code U1500 or B1000. Refer to diagnostics for the Diagnostic Trouble Code making sure to follow any applicable Bulletins or Preliminary Information sheets. A “Ready” or “OnStar ready” audio message heard while driving. In some cases it has been found that the customer is inadvertently pressing the ″push to talk″ button on the steering wheel controls. On rare occasions, other issues in the steering column or Steering Wheel Control system may induce this concern.
Associated Products (743)2017 Buick Cascada2017 Buick Enclave2017 Buick Encore2017 Buick Envision2017 Buick LaCrosse2017 Buick Regal2017 Buick Verano2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac ELR2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Cadillac XT52017 Cadillac XTS2017 Chevrolet Bolt EV2017 Chevrolet Camaro2017 Chevrolet Caprice2017 Chevrolet Colorado2017 Chevrolet Corvette+ 723 moreAssociated Documents - February 20, 2017•Document ID: 10113383Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL
- Mfr Comm. #:
- GCUS-3-848
- Date Added:
- August 15, 2017
- Manufacturer:
- CADILLAC
Summary44180 02 - Customer Satisfaction. Certain vehicles may have key codes which were inappropriately handled by a third party which could increase the risk of vehicle theft. Dealers are to replace all applicable keys and lock cylinders with new key configurations.
Associated Products (424)2016 Buick Cascada2016 Buick Enclave2016 Buick Encore2016 Buick Envision2016 Buick LaCrosse2016 Buick Regal2016 Buick Verano2016 Cadillac ATS2016 Cadillac CT62016 Cadillac CTS2016 Cadillac ELR2016 Cadillac Escalade2016 Cadillac Escalade ESV2016 Cadillac SRX2016 Cadillac XT52016 Cadillac XTS2016 Chevrolet 35002016 Chevrolet Aveo2016 Chevrolet Camaro2016 Chevrolet Caprice+ 404 moreAssociated Documents - February 17, 2017•Document ID: 10113427Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- PIC5588C
- Date Added:
- August 15, 2017
- Manufacturer:
- CHEVROLET
SummaryThis Preliminary Information communication provides information to the technician on the programming and activation of the OnStar system. For many 2008 and prior model year GM vehicles, the programming is performed using the Tech 2 and the activation is initiated by a Service Programming System. For the 2010 and UP model year vehicles, the OnStar set-up procedure and OnStar Activation request have been combined into a single programming event called OnStar Set-up and Activation in Service Programming System.
Associated Products (743)2017 Buick Cascada2017 Buick Enclave2017 Buick Encore2017 Buick Envision2017 Buick LaCrosse2017 Buick Regal2017 Buick Verano2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac ELR2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Cadillac XT52017 Cadillac XTS2017 Chevrolet Bolt EV2017 Chevrolet Camaro2017 Chevrolet Caprice2017 Chevrolet Colorado2017 Chevrolet Corvette+ 723 moreAssociated Documents - February 16, 2017•Document ID: 10116585Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- 02-00-89-002Q
- Date Added:
- August 31, 2017
- Manufacturer:
- GMC
SummaryThis informational bulletin provides information for dealers/technicians on when and how to submit a field product report.
Associated Products (536)2018 Chevrolet Equinox2018 GMC Acadia2018 GMC Terrain2017 Buick Cascada2017 Buick Enclave2017 Buick Encore2017 Buick Envision2017 Buick LaCrosse2017 Buick Regal2017 Buick Verano2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac ELR2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Cadillac XT52017 Cadillac XTS2017 Chevrolet Bolt EV2017 Chevrolet Camaro+ 516 moreAssociated Documents - February 14, 2017•Document ID: 10113421Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- PIP5218A
- Date Added:
- August 15, 2017
- Manufacturer:
- CHEVROLET
SummaryThis Preliminary Information communication provides information to the technician about vehicles that may have a transfer case that will not shift out of 4 wheel drive low or takes a long time to shift out of 4 wheel drive low. SUB 15304 released for these vehicles contained the repair for this issue.
Associated Products (7)Associated Documents - February 14, 2017•Document ID: 10113420Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- PIP5217B
- Date Added:
- August 15, 2017
- Manufacturer:
- CHEVROLET
SummaryThis Preliminary Information communication provides information to the technician about vehicles that may have a service 4 wheel drive message and the transfer case is stuck in neutral. Technician may find Diagnostic Trouble Code C0398 set in the Transfer Case Control Module. Technician should verify if the vehicle was dinghy towed the vehicle using the owner’s manual procedure. If the vehicle has a C0398 after this type of procedure then performing SUB15304 will correct the condition.
Associated Products (10)Associated Documents - February 13, 2017•Document ID: 10116595Service Bulletin/Repair InstructionsFUEL SYSTEM, GASOLINE
- Mfr Comm. #:
- 16-NA-102
- Date Added:
- August 31, 2017
- Manufacturer:
- CHEVROLET
SummaryThis technical bulletin provides a procedure to clean and repair the complete fuel system due to dirt getting into the fuel system causing the vehicle to have a hard or no start.
Associated Products (28)2016 Chevrolet Express2016 Chevrolet Silverado2016 GMC Savana2016 GMC Sierra2015 Chevrolet Express2015 Chevrolet Silverado2015 GMC Savana2015 GMC Sierra2014 Chevrolet Express2014 Chevrolet Silverado2014 GMC Savana2014 GMC Sierra2013 Chevrolet Express2013 Chevrolet Silverado2013 GMC Savana2013 GMC Sierra2012 Chevrolet Express2012 Chevrolet Silverado2012 GMC Savana2012 GMC Sierra+ 8 moreAssociated Documents - February 13, 2017•Document ID: 10116584Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- 01-03-10-003O
- Date Added:
- August 31, 2017
- Manufacturer:
- CHEVROLET
SummaryThis bulletin contains information for the new tires that the vehicle is equipped with and that they are covered by General Motors against defects in material or workmanship under the New Vehicle Warranty (Base Warranty Coverage). For vehicles within this warranty period, defective tires will be replaced on a pro rata adjustment basis according to the published distance-based schedule.
Associated Products (220)2018 Chevrolet Equinox2018 GMC Acadia2018 GMC Terrain2017 Buick Cascada2017 Buick Enclave2017 Buick Encore2017 Buick Envision2017 Buick LaCrosse2017 Buick Regal2017 Buick Verano2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac ELR2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Cadillac XT52017 Cadillac XTS2017 Chevrolet Bolt EV2017 Chevrolet Camaro+ 200 moreAssociated Documents - February 13, 2017•Document ID: 10113419Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING:EXHAUST SYSTEM
- Mfr Comm. #:
- PIT5532A
- Date Added:
- August 15, 2017
- Manufacturer:
- CHEVROLET
SummaryThis Preliminary Information communication provides information to the technician about vehicles that have a squeak or chirp type noise from the rear of the vehicle. Technician should use the latest version of PI1201. If the noise is gone replace the muffler and tail pipe assembly.
Associated Products (14)Associated Documents - February 13, 2017•Document ID: 10113418Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- PIP5029H
- Date Added:
- August 15, 2017
- Manufacturer:
- CADILLAC
SummaryThis Preliminary Information communication provides information to the technician about vehicles that have a Malfunction Indicator Lamp on or engine misfire, rough idle, extended crank, or crank no start in some cases. Technician will need to perform published Service Information diagnostics. If technician finds carbon, an upper engine and valve cleaning should be performed. Update added part numbers for the cleaner and model years.
Associated Products (743)2017 Buick Cascada2017 Buick Enclave2017 Buick Encore2017 Buick Envision2017 Buick LaCrosse2017 Buick Regal2017 Buick Verano2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac ELR2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Cadillac XT52017 Cadillac XTS2017 Chevrolet Bolt EV2017 Chevrolet Camaro2017 Chevrolet Caprice2017 Chevrolet Colorado2017 Chevrolet Corvette+ 723 moreAssociated Documents - February 13, 2017•Document ID: 10113416Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- PIP5338A
- Date Added:
- August 15, 2017
- Manufacturer:
- CADILLAC
SummaryThis Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include “Vibration” “Business Associate Code” and the last 8 of the Vehicle Identification Number.
Associated Products (743)2017 Buick Cascada2017 Buick Enclave2017 Buick Encore2017 Buick Envision2017 Buick LaCrosse2017 Buick Regal2017 Buick Verano2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac ELR2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Cadillac XT52017 Cadillac XTS2017 Chevrolet Bolt EV2017 Chevrolet Camaro2017 Chevrolet Caprice2017 Chevrolet Colorado2017 Chevrolet Corvette+ 723 moreAssociated Documents - February 13, 2017•Document ID: 10113415Service Bulletin/Repair InstructionsSUSPENSION:FRONT
- Mfr Comm. #:
- PIT5049C
- Date Added:
- August 15, 2017
- Manufacturer:
- CADILLAC
SummaryThis Preliminary Information communication provides information to the technician on the steps to help diagnose and repair vehicles with a rattle, squeak, clunk, thump, or bump. If published Service Information diagnostics do not lead to a repair for the concern. Technician should inspect the opposite side shock/strut for the cause of the concern.
Associated Products (73)2017 Cadillac Escalade2017 Chevrolet Silverado2017 Chevrolet Suburban2017 Chevrolet Tahoe2017 GMC Sierra2017 GMC Yukon2016 Cadillac Escalade2016 Chevrolet Silverado2016 Chevrolet Suburban2016 Chevrolet Tahoe2016 GMC Sierra2016 GMC Yukon2015 Cadillac Escalade2015 Chevrolet Silverado2015 Chevrolet Suburban2015 Chevrolet Tahoe2015 GMC Sierra2015 GMC Yukon2014 Cadillac Escalade2014 Chevrolet Silverado+ 53 moreAssociated Documents - February 10, 2017•Document ID: 10113413Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- PIP4902J
- Date Added:
- August 15, 2017
- Manufacturer:
- GMC
SummaryThis Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
Associated Products (300)2017 Buick Cascada2017 Buick Enclave2017 Buick Encore2017 Buick Envision2017 Buick LaCrosse2017 Buick Regal2017 Buick Verano2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac ELR2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Cadillac XT52017 Cadillac XTS2017 Chevrolet Bolt EV2017 Chevrolet Camaro2017 Chevrolet Caprice2017 Chevrolet Colorado2017 Chevrolet Corvette+ 280 moreAssociated Documents - February 8, 2017•Document ID: 10113407Service Bulletin/Repair InstructionsEQUIPMENT ADAPTIVE/MOBILITY; SEATS:FRONT ASSEMBLY:RECLINER
- Mfr Comm. #:
- PIT5380B
- Date Added:
- August 15, 2017
- Manufacturer:
- GMC
SummaryThis Preliminary Information communication provides information to the technician about vehicle that may have a front driver's or passenger's seat back may lean or be turned outward. Technician will need to remove the seat bottom trim cover and reinstall it completely and squarely to the cushion to correct the concern.
Associated Products (26)2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Chevrolet Silverado2017 Chevrolet Suburban2017 Chevrolet Tahoe2017 GMC Sierra2017 GMC Yukon2017 GMC Yukon XL2016 Cadillac Escalade2016 Cadillac Escalade ESV2016 Chevrolet Silverado2016 Chevrolet Suburban2016 Chevrolet Tahoe2016 GMC Sierra2016 GMC Yukon2016 GMC Yukon XL2015 Cadillac Escalade2015 Cadillac Escalade ESV2015 Chevrolet Silverado2015 Chevrolet Suburban+ 6 moreAssociated Documents - February 8, 2017•Document ID: 10113406Service Bulletin/Repair InstructionsSTRUCTURE:BODY:TAILGATE
- Mfr Comm. #:
- PIT3227M
- Date Added:
- August 15, 2017
- Manufacturer:
- GMC
SummaryThis Preliminary Information communication provides information to the technician about vehicles that may have slack in one of the tailgate cables. Technician should not replace any parts for this concern. Please communicate to the customer this condition is a normal operating characteristic of their vehicle.
Associated Products (78)2017 Chevrolet Colorado2017 Chevrolet Silverado2017 GMC Canyon2017 GMC Sierra2016 Chevrolet Colorado2016 GMC Canyon2016 GMC Sierra2015 Chevrolet Colorado2015 GMC Canyon2015 GMC Sierra2014 Chevrolet Silverado2014 GMC Sierra2013 Cadillac Escalade2013 Chevrolet Avalanche2013 Chevrolet Silverado2013 GMC Sierra2012 Cadillac Escalade2012 Chevrolet Avalanche2012 Chevrolet Colorado2012 GMC Canyon+ 58 moreAssociated Documents - February 8, 2017•Document ID: 10113404Service Bulletin/Repair InstructionsFUEL SYSTEM, GASOLINE:STORAGE
- Mfr Comm. #:
- PIT5161E
- Date Added:
- August 15, 2017
- Manufacturer:
- GMC
SummaryThis Preliminary Information communication provides information to the technician about vehicles that may have a bump feel or clunk noise at a stop or on launch. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle. The bump clunk issue may be due to fuel movement in the fuel tank when not completely full. The condition is eliminated after completely filling the fuel tank.
Associated Products (22)2017 Chevrolet Silverado2017 GMC Sierra2016 Chevrolet Silverado2016 GMC Sierra2015 Chevrolet Silverado2015 GMC Sierra2014 Chevrolet Silverado2014 GMC Sierra2013 Chevrolet Silverado2013 GMC Sierra2012 Chevrolet Silverado2012 GMC Sierra2011 Chevrolet Silverado2011 GMC Sierra2010 Chevrolet Silverado2010 GMC Sierra2009 Chevrolet Silverado2009 GMC Sierra2008 Chevrolet Silverado2008 GMC Sierra+ 2 moreAssociated Documents - February 7, 2017•Document ID: 10116596Service Bulletin/Repair InstructionsSTEERING
- Mfr Comm. #:
- 16-NA-109
- Date Added:
- August 31, 2017
- Manufacturer:
- BUICK
SummaryThis technical bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.
Associated Products (349)2017 Buick Cascada2017 Buick Enclave2017 Buick Encore2017 Buick Envision2017 Buick LaCrosse2017 Buick Regal2017 Buick Verano2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac ELR2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Cadillac XT52017 Cadillac XTS2017 Chevrolet Bolt EV2017 Chevrolet Camaro2017 Chevrolet Caprice2017 Chevrolet Colorado2017 Chevrolet Corvette+ 329 moreAssociated Documents - February 1, 2017•Document ID: 10113393Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL
- Mfr Comm. #:
- PIT5545
- Date Added:
- August 15, 2017
- Manufacturer:
- GMC
SummaryThis Preliminary information communicatesContent Theft Deterrent RPO UTJ is included and only available with Remote Vehicle Start RPO BTV. If the vehicle is not equipped with Remote Vehicle Start RPO BTV the vehicle will not have Content Theft Deterrent.
Associated Products (8)Associated Documents - January 31, 2017•Document ID: 10113364Service Bulletin/Repair InstructionsSERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
- Mfr Comm. #:
- PIT3665E
- Date Added:
- August 15, 2017
- Manufacturer:
- CHEVROLET
SummaryThis Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need to be replaced if the brake pedal moves or applies on its own at a full turn.
Associated Products (117)2017 Chevrolet Express2017 Chevrolet Silverado2017 Chevrolet Suburban2017 GMC Sierra2016 Chevrolet Express2016 Chevrolet Silverado2016 Chevrolet Suburban2016 GMC Sierra2015 Chevrolet Express2015 Chevrolet Silverado2015 Chevrolet Suburban2015 GMC Sierra2014 Chevrolet Express2014 Chevrolet Silverado2014 Chevrolet Suburban2014 GMC Savana2014 GMC Sierra2013 Chevrolet Express2013 Chevrolet Silverado2013 Chevrolet Suburban+ 97 moreAssociated Documents - January 27, 2017•Document ID: 10113356Service Bulletin/Repair InstructionsSTEERING:HYDRAULIC POWER ASSIST SYSTEM; STEERING:ELECTRIC POWER ASSIST SYSTEM; ELECTRICAL SYSTEM
- Mfr Comm. #:
- PIT5405C
- Date Added:
- August 15, 2017
- Manufacturer:
- CHEVROLET
SummaryThis Preliminary Information communication provides information to the technician about vehicles that have a reduced or loss of power steering assist, steering wheel jerks or kicks back when turning, Service Stabilitrak message with warning chime, engine stall, Instrument Panel Cluster going blank or inoperative, radio/Integrated Center Stack going blank, Heater-Vent-Air Conditioning going blank, hood ajar message and/or dome lamps flash when shifting into reverse, alarm sounds when locking doors or door locks cycling, and or wipers continue to run for a short time after turning off and then stop/park in the incorrect location. Technician may find Diagnostic Trouble Codes U0073, U0078, U0029, U0028, U0415, U0140, U0126, U0121, U0101, U0100, C0544, C0710, U1510, B127B, B2605, B3600, C0800, U0428, U0452, U0131, and P0513 set in the vehicle. Check the body control module ground at the G218 location. The front dash insulator mat may be trapped between the ground eyelet and the body stud. Remove the round nut and eyelet and cut the front dash insulator mat away from the ground stud so it no longer interferes with the ground stud and reinstall the eyelet and ground nut. Technician will also inspect the starter solenoid battery cable for shorting out on the starter heat shield. Technician will need to voltage drop the battery cables. The battery should be tested using the GR8. X183 or X133 should be inspected for any broken/loose/backed out terminals.
Associated Products (26)2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Chevrolet Silverado2017 Chevrolet Suburban2017 Chevrolet Tahoe2017 GMC Sierra2017 GMC Yukon2017 GMC Yukon XL2016 Cadillac Escalade2016 Cadillac Escalade ESV2016 Chevrolet Silverado2016 Chevrolet Suburban2016 Chevrolet Tahoe2016 GMC Sierra2016 GMC Yukon2016 GMC Yukon XL2015 Cadillac Escalade2015 Cadillac Escalade ESV2015 Chevrolet Silverado2015 Chevrolet Suburban+ 6 moreAssociated Documents