GMC Savana Complaints (1999)

52 consumer complaints on file.

#726156July 28, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:DRUM, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DRUM AND BRAKES ARE FAILING EVERY 13,000 MILES WITHOUT NOTICE. SERVICE STATION ADVISES THEY HAVE HAD SEVERAL RELATED PROBLEMS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726097July 26, 2000
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
SIDE MIRRORS ON BOTH THE FRONT LEFT (DRIVER'S DOOR) AND FRONT RIGHT (PASSENGER) DOOR ARE NOT STABLE PARTICULARLY AT MODERATE TO HIGHWAY SPEEDS. THE MIRRORS SHAKE AND VISION BECOMES BLURRED WHICH IS A SAFETY CONCERN. BOTH SIDE MIRRORS HAVE BEEN REPLACED 4 TIMES SINCE THE VEHICLE WAS PURCHASED OVER A YEAR AND ONE-HALF TIMEFRAME. PER DISCUSSIONS WITH THE DEALER'S SERVICE MANAGER (DAVID WRIGHT), THE DEALER HAS NOTICED THE PROBLEM ON MANY SIMILAR VEHICLES. IN FACT, THE DEALER'S SERVICE MANAGER MENTIONED BOTH HE AND THE BODY SHOP MANAGER OWN SIMILAR VEHICLES AND HAVE EXPERIENCED THE SAME PROBLEM ON THEIR OWN VEHICLES. AFTER NOTIFYING GENERAL MOTORS OF THE PROBLEM, A 4TH REPAIR ATTEMPT WAS MADE BY PUTTING MODEL YEAR 2000 MIRRORS ON THE 1999 VEHICLE. UNFORTUNATELY THE MOST RECENT REPAIR DID NOT FIX THE PROBLEM AND PER DISCUSSIONS WITH THE GM LEGAL CORRESPONDENCE / CUSTOMER SERVICE REPRESENTATIVE (DAWN WHITT @ 1-800-231-1841 PROMPT 9 EXT. 58909), PER HER DISCUSSIONS WITH THE GM VEHICLE AREA MANAGER (DENNIS FERGUSON) THE PROBLEM IS A DESIGN PROBLEM AND GM CAN DO NOTHING ELSE TO FIX THE PROBLEM OTHER THAN WHAT IT HAS ALREADY DONE. USE OF THE MIRRORS IS VERY IMPORTANT PARTICULARLY FOR A FULL-SIZE VAN LIKE THE SAVANA. THE SHAKING IS A SAFETY HAZARD SINCE THE VISION IS BLURRED WHICH COULD RESULT IN AN ACCIDENT WHEN CHANGING LANES IF THE VISION IS NOT CLEAR AS THE SIDE MIRRORS ARE THE ONLY EQUIPMENT ON THE VAN THAT THE DRIVER CAN USE TO SEE VEHICLES ON EITHER SIDE OF THE VAN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#862782May 31, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
SHIFT LEVER HAS BROKEN TWICE. DEALER HAS REPAIRED IT. MANUFACTURER HAS BEEN CONTACTED. *AK SHIFT LEVER BROKE AGAIN CAUSE IS UNKNOWN BUT WAS REPLACED. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#552256May 15, 2000
ELECTRICAL SYSTEM
GLAVAL PACKAGE IS FALLING APART DUE TO ELECTRICAL PROBLEMS AND THE VEHICLE IS UNSAFE TO DRIVE. YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#861023April 26, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:DRUM
WHEN MAKING A NORMAL STOP VEHICLE WAS VERY HARD TO STOP, CAUSING EXTENDED STOPPING DISTANCE. CONSUMER CONTACTED DEALER, DEALER DETERMINED THE CAUSE TO BE OIL LEAKING ONTO THE BRAKES. ALSO, DEALER HAS REPLACED THE DRUMS AND PUT NEW OIL SEALS IN AXLES. *AK.ET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#859648April 4, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
CONSUMER WAS TRAVELING ABOUT 20MPH IN GOOD WEATHER CONDITIONS AND PRESSED ON BRAKES & THE ABS BRAKES DIDN'T WORK. LEFT FRONT & RIGHT REAR LOCKED UP. GMC WAS AWARE OF PROBLEM AND WILL INVESTIGATE MORE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#551676March 30, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SUSPENSION:FRONT:SHOCK ABSORBER
FRONT BRAKE ROTORS AND PADS FAILURE CAUSED THE BRAKE NOISY. YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#857034February 16, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN APPLYING BRAKES DURING AN EMERGENCY STOP ABS RELEASES TOO MUCH, AND WILL NOT STOP VEHICLE. ALSO, WHEN ACCELERATING FROM A STOP BRAKES TEND TO STAY LOCKED FOR A SHORT PERIOD OF TIME, THEN RELEASE. VAN HAS BEEN TAKEN TO DEALERSHIP TWICE FOR THIS PROBLEM. DEALERSHIP HAS NOT BEEN SUCCESSFUL IN FIXING THE PROBLEM. PLEASE LIST OTHER VEHICLE IDENTIFICATION NUMBERS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#856505February 8, 2000
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
CONSUMER HAS PROBLEMS WITH THE EXTERIOR REARVIEW MIRRORS SHAKING. IT'S BEEN TAKEN TO THE DEALER 4 TIMES. ONCE THEY REORDERED THE MIRRORS, IT STILL WASN'T FIXED. THE 2ND TIME, THEY TRIED USING WEIGHTS. THE 3RD TIME, THEY JUST SAID THEY COULDN'T FIX IT. CONSUMER SAID THAT IT IS VERY DANGEROUS BECAUSE DRIVER REALLY CAN'T SEE, AND THINGS AREN'T VISIBLE. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#717931January 26, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, UNKNOWN OR OTHER
11/16/99 - OIL COOLER LINE FAILURE(198 MI), 11/16/99 - CHECK GAUGES LITE. 11/17/99 - FRONT BRAKE FAILURE (200MI.) , 11/17/99 - CHECK GAUGES LIGHT (CONTINUES TO COME ON - OFF / NO PATTERN), 11/17/99 - OIL GAUGE PRESSURE SWING - >20# -60+#, 11/18/99 - PURCHASING DEALER "REPAIRS" OIL LEAK, BRAKE PROBLEM,GAUGE LIGHT PROBLEM, 11/18/99 , GAUGE LIGHT AFTER "REPAIR". 11/26 /99 - LOCAL DEALER TO REPAIR LIGHT/BRAKES PROBLEM - "CAN'T FIND PROB'S." - I PROD THEM TO USE OLD METHODS TO FIND PROBLEMS- I.E. -ROAD TEST FOR BRAKES , ACTUAL GAUGE ATTACHED TO ENGINE FOR OIL LIGHT- AMAZING "WE FOUND PROBLEMS"-ORDER PARTS "2WEEKS"-01/14 /2000 - "WE GOT PARTS"(2 WKS.-HA!)-01/19/2000 -REPLACED GAUGE CLUSTER, NOTIFIED ME OF BRAKE SERVICE BULLETIN, "WILL ORDER PARTS"- 01/19/2000-NOTICE SIGNIF. CHANGES IN GAUGE READINGS.- 01/24/2000 - SPEEDOMETER STOPS AT 25MPH- MOVING OR STOPPED- CALL DEALER TO REPORT THIS, SPEED READ CONTINUES TO GO DOWN(WHILE DRIVING) , SETTLING AT 20 FOR A FEW MILES, THEN 10,THEN 0 FOR A FEW MORE,THEN RETURNS TO "?NORMAL?"- 01/26/2000- RETURN TO DEALER FOR BRAKE WORK("PARTS ARE IN") , AFTER ALL DAY, CALL TO PICK UP - BRAKES GRIND -PULL TO RIGHT 1/2 MILE AWAY. PAST CLOSING TIME- HEAD HOME -20 MILES LATER BRAKES REALLY GRINDING- ABLE TO MAKE SHARP CORNER RIGHT TURN BY JUST APPLYING BRAKES-01/26/2000 -THERE'S PART OF MY JOURNAL/ADVENTURE - ???WHAT NOW??????????. *AK *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#549557November 17, 1999
UNKNOWN OR OTHER, SEAT BELTS:FRONT:ANCHORAGE
ALL PANELS ARE LOOSE AND VERY FLIMSY. YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#847540September 13, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE DRIVING VEHICLE, LEFT WHEEL STARTED TO GRAB AFTER APPLYING ABS BRAKES. WOULD MAKE CLUNKING SOUNDS. STOPPING DISTANCE IS EFFECTIVE BY ABS BRAKE PROBLEM. IS INTERMITTENT. BEEN TO DEALER NUMEROUS TIMES & PROBLEM WITH ABS BRAKES NOT CORRECTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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