GMC Canyon Complaints (2015)

303 consumer complaints on file.

#11323930May 8, 2020
ELECTRONIC STABILITY CONTROL (ESC), STEERING
POWER STEERING GOES OUT WHILE DRIVING OCCASIONALLY AND RANDOMLY. IMPOSSIBLE FOR ME TO MAKE TIGHT TURNS IN THIS SITUATION. HAPPENED SEVERAL TIMES RANDOMLY AT DIFFERENT SPEEDS, DIFFERENT WEATHER PATTERNS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323434May 5, 2020
STEERING
TL* THE CONTACT OWNS A 2015 GMC CANYON. THE CONTACT STATED WHILE DRIVING 50 MPH, THE STEERING WHEEL SUDDENLY CEASED, AND THE CONTACT LOSS CONTROL OF THE VEHICLE WITH THE TRACTION CONTROL LIGHT WARNING LIGHT ILLUMINATED. THE CONTACT REFERENCED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 16V054000 (STEERING) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS TOWED TO CENTRAL BUICK GMC LOCATED AT 2907 E. PARKER RD, JONESBORO AR 72404, TO BE DIAGNOSED WHICH WAS STILL PENDING. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND A CASE WAS FILED. THE FAILURE MILEAGE WAS APPROXIMATELY 118,000.*DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322497April 28, 2020
ELECTRONIC STABILITY CONTROL (ESC), STEERING
MY POWER STEERING/STABILITRAK WILL RANDOMLY "FAIL" I WILL BE DRIVING ALONG AT NORMAL SPEEDS AND AN ALERT MESSAGE WILL POP-UP ON MY DASH THAT SAYS "POWER STEERING FAILURE" AND "STABILITRAK ERROR" AND MY VEHICLE INSTANTLY LOOSES ALL POWER STEERING. MY TRUCK IS CURRENTLY AT THE GMC DEALERSHIP AND I HAVE STARTED A CLAIM WITH GENERAL MOTORS. THE ENTIRE REPAIR IS GOING TO COST $2,330 AND GM IS SAYING THEY WILL ONLY COVER $350 OF THE REPAIR, AND I WILL BE RESPONSIBLE FOR COVERING THE REMAINING $1,980. I HAVE SEEN ONLINE WHERE A LOT OF THESE TRUCKS ARE HAVING THIS PROBLEM, I THINK GM NEEDS TO DO SOMETHING ABOUT THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322154April 24, 2020
STEERING
TL* THE CONTACT OWNS A 2015 GMC CANYON. THE CONTACT STATED THAT THE POWER STEERING WARNING LIGHT ILLUMINATED A FEW SECONDS BEFORE THE VEHICLE LOSS POWER STEERING ASSIST. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS RESTARTED AND OPERATED AS INTENDED. TEMECULA VALLEY BUICK GMC (27420 YNEZ RD, TEMECULA, CA 92591, (951) 216-2260) WAS CONTACTED BY PHONE AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V054000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321699April 20, 2020
STEERING
WHILE DRIVING WITH A PASSENGER I LOSS ALL POWER STEERING AND HAD TO STRUGGLE TO MAINTAIN CONTROL AT 45 MPH ON A STATE ROAD . THIS HAS HAPPEN BEFORE AND HAD BEEN ADDRESS AT THE DEALER WAS LEAD TO BELIEVE THAT IT WAS A REPROGRAM . I AM IN FEAR OF DRIVING THIS AND HAVE A UNEXPECTED LOSS OF CONTROL . WILL BE DROPPING IT OFF TONIGHT TO A DEALER AND WILL DEMAND THIS TO BE FIXED .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321693April 20, 2020
STEERING
WHILE DRIVING AT 60 MPH THERE WAS A SUDDEN COMPLETE LOSS OF POWER STEERING WHILE ON A CURVE WHERE I ALMOST WENT HEAD ON INTO ANOTHER VEHICLE. THE CONTROL PANEL LIT UP WITH CHECK POWER STEERING AND STABILTRAC. POWER STEERING WILL COME BACK IF I TURN THE VEHICLE OFF AND THEN BACK ON SEVERAL TIMES. THIS HAS OCCURED AT LEAST 10 TIMES, AND GMC HASN'T INCLUDED MY VEHICLE IN THE RECALL. THIS IS A VERY DANGEROUS FAULT IN THE VEHICLE MANUFACTURING!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320092April 2, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
WHILE DRIVING ACROSS PARKING LOT AT 8 MPH, VEHICLE LOST POWER STEERING CONTROL WITHOUT WARNING. ENGINE AND OTHER ELECTRONICS CONTINUED TO OPERATE, HOWEVER VEHICLE POWER STEERING AND TRACTION CONTROL WARNING LIGHTS WERE ILLUMINATED. I STOPPED VEHICLE, TURNED OFF IGNITION, AND RESTARTED, POWER STEERING AND TRACTION CONTROL LIGHTS WENT OFF AND VEHICLE RETURNED TO NORMAL OPERATION. THIS ALSO OCCURRED ABOUT 2 WEEKS AGO, IN HEAVY TRAFFIC WHEN I WAS GOING ABOUT 10MPH, ALL POWER STEERING ASSIST SUDDENLY DISAPPEARED, AGAIN UPON SHUT DOWN AND RESTART, ALL RETURNED TO NORMAL. I INITIALLY THOUGHT THE ENGINE DIED. VEHICLE HAS 94K MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319916April 1, 2020
STEERING
TL* THE CONTACT OWNS A 2015 GMC CANYON. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE POWER STEERING WARNING LIGHT, STABILI TRAC WARNING LIGHT AND THE BRAKE WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE BECAME DIFFICULT TO STEER. THE CONTACT PULLED OVER, TURNED OFF AND THEN TURNED ON THE VEHICLE. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO REICHARD BUICK GMC LOCATED AT (161 SALEM AVE, DAYTON, OH 45406), TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING GEAR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319413March 27, 2020
STEERING
WHILE I WAS DRIVING ON THE HIGHWAY AT APPROXIMATELY 60 MPH, THE POWER STEERING STOPPED WORKING, TWO WARNING LIGHTS LIT UP AND RECEIVED TWO SERVICE MESSAGES ON THE SCREEN, ONE RELATING TO THE POWER STEERING THE OTHER RELATING TO THE STABILITRAK. FORTUNATELY, THE STRETCH OF HIGHWAY WAS A STRAIGHT DRIVE, NO TURNS, AT THE TIME THIS HAPPENED. AFTER TURNING OFF THE VEHICLE AND THEN RESTARTING, THE POWER STEERING RETURNED TO NORMAL OPERATION AND WOULD WORK FOR SOME PERIOD OF TIME, BUT WOULD THEN WOULD STOP WORKING WITHOUT ANY NOTICE. THIS HAS HAPPENED 3 TIMES IN THE LAST 75 MILES THAT I HAVE DRIVEN. THE TRUCK HAS ONLY BEEN DRIVEN A TOTAL OF 54,000 MILES. GIVEN THAT THIS HAPPENED MULTIPLE TIMES, I HAVE STOPPED DRIVING THE VEHICLE. IT IS NOW WITH A GMC DEALER WAITING TO BE REPAIRED. THE SYMPTOMS OF MY PROBLEM SEEM TO BE VERY SIMILAR TO THE ODI INVESTIGATION RQ 19-001 WHEN I SEARCHED FOR GMC CANYON POWER STEERING ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319378March 26, 2020
ELECTRONIC STABILITY CONTROL (ESC), STEERING
MY POWER STEERING STOPPED WORKING WHILE DRIVING AROUND A CURVE AT APPROXIMATELY 35 MPH. FORTUNATELY, I WAS ABLE TO MANEUVER THE VEHICLE TO THE SIDE OF THE ROAD AND STOP BY APPLYING SIGNIFICANT PHYSICAL FORCE TO THE STEERING WHEEL. THE INSTRUMENT PANEL DISPLAYED TWO WARNINGS. THE FIRST INDICATED THE POWER STEERING SYSTEM REQUIRED SERVICE AND THE SECOND INDICATED THE TRACTION CONTROL SYSTEM REQUIRED SERVICE. I THEN TURNED THE IGNITION OFF AND THEN RESTARTED THE VEHICLE. THE POWER STEERING AND TRACTION CONTROL WARNINGS WERE NO LONGER PRESENT AND THE POWER STEERING WAS AGAIN FUNCTIONAL. I THEN CONTACTED THE DEALER AND ARRANGED FOR THEM TO DIAGNOSE THE PROBLEMS THE FOLLOWING MORNING. THEIR SERVICE RECORD INDICATED A CODE C0545 (STEERING TORQUE SENSOR CORRUPT) HAD BEEN LOGGED. THEY CLEARED THE ERROR CODE AND INDICATED THEY COULD NOT FIND ANYTHING ELSE WRONG. THE SERVICE RECORD ALSO STATED THAT "IF THE ISSUE REOCCURS, ADVISED ON STEERING GEAR $1800.00". I PICKED UP THE VEHICLE THAT AFTERNOON AND ONCE AGAIN EXPERIENCED THE SAME ISSUE AT APPROXIMATELY 65 MPH WHILE ON THE WAY HOME. AS BEFORE, I PULLED OFF TO THE SIDE OF ROAD, TURNED OFF THE IGNITION, RESTARTED THE VEHICLE AND DROVE THE REST OF THE WAY HOME WITHOUT FURTHER INCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319064March 23, 2020
STEERING
WHILE MAKING A TURN, POWER STEERING WENT OUT, MESSAGE TO SERVICE SYSTEM DISPLAYED ON DASH. STOPPED CAR, STEERING RESET BUT WENT OUT A FEW MINUTES LATER. HAPPEND SEVERAL TIMES DURING THE DAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318293March 16, 2020
SERVICE BRAKES
LOW SPEED BRAKING BECOMES DIFFICULT AS RESISTANCE IN THE PEDAL MAKES IT DIFFICULT TO STOP THE VEHICLE WHEN IN MOTION AT LOWER SPEEDS. THE VEHICLE ALSO LEAKS FLUID. DEALERSHIP INFORMS ME THE VACUUM PUMP HAS A LEAK WHICH MAY BE CAUSING THIS ISSUE AND THE LEAK. VEHICLE HAS BEEN LEAKING FLUID, AN OIL OR OIL LIKE SUBSTANCE FOR ABOUT 10 MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311053February 24, 2020
STEERING
I JUST PURCHASED A USED 2015 GMC CANYON. A DAY AFTER PURCHASING, ON STARTUP, THE DASH HAD A WARNING SAYING "SERVICE POWER STEERING, DRIVE WITH CARE." I COULD NOT DRIVE AT ALL. I COULDN'T TURN THE WHEEL TO LEAVE. AFTER A FEW MINUTES IT STARTED WORKING AGAIN. I FEEL LUCKY THAT THIS HAPPENED WHILE THE VEHICLE WAS STATIONARY, AND NOT AT HIGHWAY SPEED AS THIS COULD HAVE BEEN DEADLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309776February 18, 2020
STEERING
THE POWER STEERING STOPPED WORKING WHILE DRIVING DOWN THE HIGHWAY. THE CHECK ENGINE LIGHT, STABILITY TRACK LIGHT AND THE TRACTION CONTROL LIGHT CAME ON. I WAS DRIVING STRAIGHT AT THE TIME AT 65 MPH. IT WAS ABLE 35 DEGREES OUTSIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308144February 10, 2020
STEERING
WHILE DRIVING THE ELECTRICAL POWER STEERING GOES OUT AND SO DOES 'STABILITRAK.' TURNING THE CAR OFF AND ON AGAIN WILL SOME TIMES RESET THE ELECTRICAL ISSUE AND POWER STEERING WILL WORK FINE, BUT THE ISSUE ALWAYS COMES BACK AND SOME TIMES NO MATTER HOW MANY TIMES YOU TURN THE CAR OFF AND BACK ON, THE POWER STEERING WILL NOT COME BACK ON. I HAVE PAID TO GET THIS FIXED AT MY LOCAL GMC DEALERSHIP, BUT THE SAME PROBLEM HAS PERSISTED AND THE DEALERSHIP IS TELLING ME TO PAY AGAIN FOR A FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308260February 10, 2020
ELECTRONIC STABILITY CONTROL (ESC), STEERING
WHILE DRIVING VEHICLE ON JAN 31, 2020 THE POWER STEERING AND STABILITY CONTROL SHUT OFF WHILE TRAVELING AT 70MPH. THIS WAS EXTREMELY DANGEROUS. THIS IS THE SECOND TIME IN LESS THAN TWO WEEKS. I UNDERSTAND GNC DID A RECALL FOR THIS PROBLEM BUT DID NOT COVER MY VEHICLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308386February 10, 2020
STEERING
DRIVING AT 65MPH ON SUNDAY, 2/9/2020. LOSS OF POWER STEERING WHILE ON THE 5 FREEWAY. VERY SCARY! LUCKILY NOT MANY CARS AND HAD TO PULL OVER TO THE SIDE OF THE ROAD. WAITED A COUPLE OF MINUTES AND RESTARTED THE CAR AND WAS ABLE TO DRIVE ON THE FREEWAY AGAIN SINCE THERE WERE NO SIDE ROADS THAT WOULD TAKE ME TO MY DESTINATION. IT HAPPENED AGAIN WHEN I GOT HOME BUT LUCKILY I WAS OFF OF THE FREEWAY AT THE TIME. ON MONDAY, 2/10/2020 IT HAPPENED AGAIN BUT LUCKILY TRAFFIC WAS GOING LESS THAN 30 MPH AND I WAS ABLE TO SLOWLY PULL OFF OF THE 10WEST FREEWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302772January 29, 2020
STEERING
TL* THE CONTACT OWNS A 2015 GMC CANYON. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 20 MPH AND WHILE MAKING A RIGHT TURN, THE POWER STEERING FAULT MESSAGE DISPLAYED IN THE INSTRUMENT PANEL AND THE VEHICLE BECAME DIFFICULT TO MANEUVER. AN UNKNOWN DEALER WAS CONTACTED AND INFORMED OF THE FAILURE HOWEVER, THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V054000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301899January 26, 2020
SERVICE BRAKES
I WAS PARKED. WHEN I STARTED THE TRUCK I PUT IT IN REVERSE. WHILE BACKING UP I APPLIED THE BRAKES. THE POWER FOR THE BRAKES WAS GONE. I HAD TO SLAM AS HARD AS I COULD TO STOP THE TRUCK. A VERY SCARY SITUATION. I HEARD THERE WAS A RECALL FOR THIS PROBLEM. I WENT TO THIS WEBSITE TO FIND OUT. IT STATES THERE ARE NO RECALLS ON THIS TRUCK. THIS IS A VERY DANGEROUS PROBLEM. IF GMC PUTS A PRODUCT OUT LIKE THIS THEY SHOULD FIX THE PROBLEM. I TOOK IT TO THE DEALER ALL HE SAID TO ME WAS IT DANGEROUS AND IT WOULD COST THIS MUCH TO CHECK IT OUT. NOTHING ABOUT IT WAS A RECALL OR NOT. PLEASE LET ME KNOW IF THIS IS ON THEM AS I STILL HAVE TO DRIVE THE TRUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299509January 15, 2020
ELECTRONIC STABILITY CONTROL (ESC), STEERING
WHILE DRIVING ON THE HIGHWAY AT 65 MPH THE POWER STEERING AND STABILITY CONTROL WENT OUT. THIS RESULTED IN SIGNIFICANTLY REDUCED STEERING AND REDUCTION IN CONTROL OF THE VEHICLE. I WAS PASSING A TRACTOR TRAILER AT THE TIME IN A SLIGHT TURN IN THE ROAD. I CAME WITHIN INCHES OF HITTING THE TRACTOR TRAILER AND SIGNIFICANTLY INJURING MYSELF, MY CHILD AND DAMAGING THE VEHICLE. I WAS ABLE TO EVENTUALLY PULL OFF THE ROAD AND RESTART THE VEHICLE. THE PROBLEM CORRECTED ITSELF AFTER RESTART. I UNDERSTAND THIS IS A KNOWN ISSUE WITH THE 2015 GMC CANYON AND GMC ONLY DECIDED TO RECALL SOME OF THE VEHICLES. WHY WOULD THE NHTSA ALLOW THIS SERIOUS SAFETY ISSUE TO GO UNCORRECTED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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