GMC Canyon Complaints (2015)

303 consumer complaints on file.

#11363067October 6, 2020
STEERING
TRUCK LOSES STEERING ASSIST WITHOUT WARNING GOING DOWN THE ROAD AT ANY SPEED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362773October 5, 2020
ENGINE
OIL COOLER LINES SUBSTANTIAL LEAK LOST LARGE AMOUNT OF OIL NO WARNINGS, LUCKILY WAS ABLE TO PULL OVER AFTER RECEIVING CALL THAT TRUCK LEAKED OIL ON FATHERS DRIVEWAY. CHECKED DIPSTICK BEFORE HAVING TOWED FOR REPAIR AND IT WAS DRY. IF FAILURE WERE TO OCCUR ON HIGHWAY COULD RESULT IN CATASTROPHIC FAILURE OF ENGINE LEADING TO ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361056September 25, 2020
STEERING
LOSS OF POWER STEERING WHILE DRIVING. FREQUENCY OF LOSS IS INCREASING. EXPERIENCED THIS EFFECT 6 TO 10 TIMES IN LAST 3 MONTHS. CAN HAPPEN IN TOWN OR INTERSTATE DRIVING. DEALER SAYS NO RECALL ON THIS PARTICULAR UNIT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361062September 25, 2020
STEERING
WHILE TURNING OFF OF STATE RD. ONTO A COUNTY RD. THE POWER STEERING QUIT WORKING RIGHT IN THE MIDDLE OF MY TURN AND I ALMOST RAN OFF THE ROAD IF I HAD NOT HAD GOOD UPPER BODY STRENGTH I WOULD HAVE CRASHED. I WAS ABLE TO GET TO MY HOME "ABOUT 2 BLOCKS" I TRIED TURNING OFF THE IGNITION TO SEE IF IT WOULD RESET BUT IT WOULD NOT. I DISCONNECTED THE BATTERY CABLE FOR A SHORT TIME THEN RECONNECTED IT AND IT STARTED WORKING AGAIN. THE NEXT DAY I TOOK IT TO THE DEALER WHERE I BOUGHT IT AND THEY SAID THERE HAS BEEN PROBLEMS AND THEY REPLACE RACK AND PINION SYSTEM AT A COST OF ABOUT $1200.00 AND SAID THERE WAS NO ACTIVE RECALL SO I WOULD HAVE TO PAY THE BILL. AFTER DOING MORE RESEARCH ONLINE THERE HAS BEEN ALOT OF THESE FAILURES AND I BELIEVE THIS SHOULD BE RECALLED. THIS IS THE SECOND TIME THIS HAPPENED BUT IT STARTED WORKING AFTER TURNING THE IGNITION OFF AND BACK ON. I WAS NOT ON THE ROAD WHEN IT HAPPENED THE FIRST TIME AND I DID NOT REPORT IT TO THE DEALER I THOUGHT I WAS JUST BA FLUKE AND THAT WAS 3 OR 4 MONTHS AGO. THANK YOU PHILLIP MOSIER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354838September 14, 2020
STEERING
POWER STEERING QUIT WORKING WHILE DRIVING ON OHIO TURNPIKE. SECOND TIME THIS HAS HAPPENED IN LAST 3 WEEKS. AFTER TURNING VEHICLE OFF, THE POWER STEERING RETURNS TO WORKING ORDER. DANGEROUS SITUATION. VEHICLE WAS RECALLED IN 2015 FOR THE SAME SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353634September 8, 2020
POWER TRAIN
SERVICE 4WD MESSAGE AGAIN APPEARS. WHEN DRIVING AND SWITCHING INTO 4WD RECEIVED THIS MESSAGE. THIRD TIME, NEEDS "REPROGRAMMING" . FILED COMPLAINT WITH GM ABOUT A DESIGN FLAW AND NO SATISFACTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352865September 2, 2020
STEERING
MY VEHICLE LOST POWER STEERING WHILE IN MOTION. APPROXIMATE SPEED WAS 65MPH. ICONS ON THE DASH LIT UP. I HAD LITTLE TO NO CONTROL OVER THE VEHICLE. I NEARLY CRASHED INTO SEVERAL CARS AROUND ME. I PULLED THE CAR OFF THE ROAD, TURNED ALL POWER OFF, AND STARTED THE ENGINE AFTER A FEW MINUTES. I WAS ABLE TO GET THE CAR HOME WITHOUT ANY FURTHER PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351761August 28, 2020
ELECTRICAL SYSTEM
THE TOUCH SCREEN DISPLAY HAS BECOME ERRATIC OR UNRESPONSIVE. SOMETIMES BUTTONS WILL BEGIN CLICKING ON THEIR OWN WHILE DRIVING. SUDDENLY THE DISPLAY CHANGES OR RADIO STATIONS WILL CHANGE. OTHER TIMES, WHEN ATTEMPTING TO PRESS A BUTTON ON THE TOUCH SCREEN, THE SCREEN IS UNRESPONSIVE. ALL OF THIS FORCES THE DRIVER'S EYES OFF OF THE ROAD AND CREATES A SAFETY HAZARD. I CALLED THE DEALERSHIP AND THIS IS A COMMON PROBLEM. ACCORDING TO MULTIPLE GMC CANYON AND CHEVY COLORADO FORUMS, THIS IS A PROMINENT ISSUE IN THE 2015-2018 MODEL YEARS AND THE ONLY FIX IS TO REPLACE THE TOUCHSCREEN, WHICH IS ~$1000 AT DEALER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350914August 24, 2020
STEERING
I WAS DRIVING DOWN A FOUR LANE HIGHWAY ABOUT 45MPH AND LOST POWER STEERING, WHICH MADE TRUCK HARD TO CONTROL AND STEER. WARNING LIGHT CHECK STEERING STABILIZER AND DRIVE WITH CAUTION CAME ON! ONCE I GOT TO DESTINATION TURNED TRUCK OFF FOR ABOUT 30 MINUTES AND IT WENT BACK TO NORMAL!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348878August 12, 2020
ELECTRONIC STABILITY CONTROL (ESC), STEERING
DRIVING DOWN THE ROAD AT 50 MPH AND, WITHOUT WARNING, THE POWER STEERING FAILED. AFTER THE FAILURE, WARNINGS APPEARED TELLING ME TO HAVE POWER STEERING AND STABILITRAK SERVICED.THERE WAS NO WARNING, NO PRIOR ISSUES. THIS COULD HAVE BEEN EXTREMELY DANGEROUS HAD IS HAPPENED IN THE SHARP CURVE OR TURN AS THE ONLY EASY WAY TO STEER THIS TRUCK WITHOUT POWER STEERING IS GOING STRAIGHT. I WAS ABLE TO SAFELY GET THE TRUCK HOME, BUT IT WAS DIFFICULT TO MANEUVER. TOOK TRUCK TO THE GM DEALER AND THEY REPORT THAT THE "STEERING GEARBOX LOST COMMUNICATION WITH THE POWER STEERING MODULE. A FAILED STEERING ASSEMBLY." AFTER RESEARCHING AND FINDING THAT THIS IS A KNOWN AND COMMON ISSUE WITH THE 2015 CANYON AND COLORADO, I WAS TOLD MY VEHICLE IS NOT PART OF A STEERING RECALL AND THAT IT WILL BE $2,300 TO FIX IT. THE VEHICLE ONLY HAS 33,000 MILES ON IT AND IS WELL KEPT. TO ME, THIS IS A MANUFACTURER QUALITY ISSUE AND SHOULD BE ADDRESSED AS A GM SAFETY FAILURE AND RECALL. GMS FAILURE TO EXPAND THE RECALL AROUND THE STEERING ISSUES IN THESE VEHICLES IS GOING TO RESULT IN A MAJOR TRAGEDY. AND MANY PEOPLE SEEM TO BE PAYING A LOT OF MONEY TO FIX A KNOWN ISSUE AND FAILURE ON THE PART OF THE MANUFACTURER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339424July 14, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
LOST POWER STEERING, POWER STEERING SERVICE MESSAGE, ABS LIGHT, TRACTION CONTROL LIGHT, AND "!" LIGHT ALL CAME ON. MATCHES UP TO RECALL INFORMATION AVAILABLE. TOOK IT TO CHEVY, IT'S NOT COVERED, COSTING $400. THIS SHOULD HAVE BEEN COVERED IN THE POWER STEERING RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339084July 13, 2020
FUEL/PROPULSION SYSTEM, STEERING
WHEN DRIVING THE CAR GET HARD TO STEERING SIDE TO SIDE AND A WAINING LIGHT FOR SERVICE COME ON. TRY TO GET SERVICE BUT WHEN THE CAR IS TURN OFF LIGHT COME OFF AND CAN'T BE DETECTED BY THE DIAGNOSTIC SYSTEM. THE FUEL SYSTEM I CHANGE 3 NEW FUEL CAP AND STILL SHOW TIDE YOU CAP OR THE ENGINE SIGN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337272July 2, 2020
ELECTRONIC STABILITY CONTROL (ESC), STEERING
WHILE DRIVING AT ANY SPEED THE SERVICE POWER STEERING DRIVE WITH CARE WARNING COMES ON AND I IMMEDIATELY LOSE CONTROL OF STEERING ASSIST PULLING THE STEERING FROM MY HANDS. SECONDS LATER A SERVICE STABILITRAK WARNING COMES ON. I CAN PULL OVER AND TURN THE TRUCK OFF AND THE POWER STEERING RETURNS WHEN STARTED. IT CAN CONTINUE WORKING FOR A FEW MINUTES OR A FEW DAYS THERE'S NO PATTERN TO ITS MALFUNCTION. THE RECALL DATE IS JANUARY 6 2015 TO MARCH 19 2015 AND MY TRUCK WAS MANUFACTURED IN APRIL 2015 SO MY TRUCK DOESN'T COME UP IN THE RECALL. BUT I FEEL THEY NOT ONLY MADE A MISTAKE IN THE MANUFACTURING CAUSING THE RECALL BUT THEY MADE A MISTAKE IN THE RECALL WINDOW AND IT SHOULD BE EXTENDED BEYOND MARCH 19TH. I HAVE TAKEN MY TRUCK TO A DEALER AND THEY HAVE DIAGNOSED THE PROBLEM AS INTERMITTENT STEERING GEAR FAILURE AND ARE CHARGING ME $2339.00 TO FIX WHAT I BELIEVE SHOULD BE PART OF GMS RECALL. I HAVE ATTACHED PHOTOS OF THE DASH WARNINGS AND THE SPEED THAT IT HAPPENED. THIS MALFUNCTION IS EXTREMELY DANGEROUS WHEN IT HAPPENS IN A TURN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330020June 22, 2020
STEERING
POWER STEERING ASSIST IN THE VEHICLE STOPPED WHILE DRIVING MAKING IT HARD TO CONTROL THE VEHICLE, NO WARNINGS OR PRIOR ISSUES. IT JUST STOPPED AND TO GET IT GOING AGAIN I WOULD HAVE TO TURN OFF THE ENGINE, LET IT SIT FOR A FEW THEN START UP AGAIN IN HOPES IT RESET(TEMPORARY FIX). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328833June 15, 2020
STEERING
HAVE LOST STEERING ASSIST TWICE IN THE LAST WEEK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328458June 12, 2020
ELECTRONIC STABILITY CONTROL (ESC), STEERING
AFTER APPROX 15 MINUTES OF DRIVING, LOSS OF POWER STEERING OCCURS AND VEHICLE RETURNS A POWER STEERING AND STABILITRAK ERROR MESSAGE. THIS HAS OCCURRED MULTIPLE TIMES, BOTH WHILE DRIVING AT DIFFERENT SPEEDS AND ALSO WHILE STOPPED. VEHICLE HAS ONLY 26,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328379June 11, 2020
STEERING
POWER STEERING GOES OUT MID DRIVE WHILE THE CAR IS IN MOTION AND IT DOES NOT FUNCTION AGAIN UNTIL I PULL OVER, TURN THE IGNITION OFF, AND RESTART THE CAR. THIS IS EXTREMELY DANGEROUS AND IS AN ELECTRICAL ISSUE - THE MECHANICAL POWER STEERING WORKS FINE UNTIL THE SYMPTOMS OCCUR AGAIN. I FIRST ALERTED MY DEALER 2 YEARS AGO AND THEY SAY THAT IT IS NOT THROWING A CODE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326391May 28, 2020
STEERING
TL* THE CONTACT OWNS A 2015 GMC CANYON. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE LOSS POWER STEERING ASSIST WITH THE TRACTION CONTROL WARNING LIGHT ILLUMINATED. THE CONTACT PULLED OVER AND TURNED OFF AND RESTARTED THE VEHICLE HOWEVER, THE FAILURE PERSISTED. AN UNKNOWN DEALER WAS CONTACTED AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS REPAIRED PREVIOUSLY UNDER NHTSA CAMPAIGN NUMBER: 16V054000 (STEERING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 76,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324720May 15, 2020
ELECTRONIC STABILITY CONTROL (ESC), STEERING
LOSS OF POWER STEERING. STABILITRAK LIGHTS COMES ON ALONG WITH TRACTION CONTROL. HAS HAPPENED AT MULTIPLE SPEEDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324591May 14, 2020
ELECTRICAL SYSTEM
TRUCK LOCKED INTO LIMP MODE SUDDENLY ONE DAY AND THE CHECK ENGINE LIGHT CAME ON. THE TRUCK WAS THEN STUCK IN ONE GEAR. TOOK IT TO A MECHANIC IMMEDIATELY WHO REPLACED THE FUSE BOX AFTER FINDING IT BURNT OUT. FAST FORWARD A MONTH LATER, SAME ISSUE OCCURS ON THE ROAD. BOTH ISSUES OCCURRED WHILE ACCELERATING DURING A TURN. TOOK TO MECHANIC AGAIN TO FIND TCM FUSE BURNT OUT AND CODES P0700 AND P2534 PRESENT. MECHANIC REPLACED FUSE AND STRETCHED OUT WIRE BUNDLE TO SEE IF WIRING WAS AN ISSUE. MECHANIC ALSO TOOK THE TRUCK ON A ROAD TEST TO TRY TO DUPLICATE THE ISSUE TO NO AVAIL. AS OF NOW THE TRUCK IS WORKING AFTER THE FUSE WAS REPLACED, HOWEVER IT MAY HAPPEN AGAIN IN THE FUTURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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