GMC Canyon Complaints (2023)

62 consumer complaints on file.

• #11541582August 30, 2023
  EXTERIOR LIGHTING

  While driving to work today in fog, the vehicle auto headlights sensed enough light and turned off. Because it was foggy outside I did not feel safe only driving with DRLs on so I attempted to turn on the headlights using the touchscreen controls. The headlights would not turn on. I have video evidence of the headlights not responding to the touch controls and remaining off despite trying to turn them on. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #11536303August 3, 2023
  ELECTRICAL SYSTEM, SERVICE BRAKES, STEERING

  The contact owns a 2023 GMC Canyon. The contact stated that the vehicle had experienced several electrical failures and would fail to start due to a faulty battery. The contact stated that after the manufacturer remotely completed an unknown electrical update on the vehicle, the vehicle started experiencing several failures including a rearview camera, door locks, brakes, and power steering failures. The contact stated that while driving at approximately 5 MPH and depressing the brake pedal, the message "Power Brake Assist" and "Power Steering" were displayed. Additionally, the brake pedal went down to the floorboard, and the vehicle failed to respond immediately. The contact also stated that the vehicle lost power steering functionality. The vehicle was later taken to the local dealer, where it was diagnosed that the failure was related to the electrical system; however, the dealer could not repair the vehicle. The manufacturer was notified of the failures, but no assistance was provided. The failure mileage was 2,500.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0