GMC Canyon Complaints (2016)

271 consumer complaints on file.

#11584000April 19, 2024
STEERING
Randomly lose power steering control while operating vehicle, dealer diagnosed issue as same problem part in 2015 GMC Canyon Recall
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583073April 15, 2024
STEERING
I have lost my power steering while driving over a dozen times in the previous month. Fortunately, it usually happens when I am not attempting to negotiate a turn. However, it did happen once when I was turning into a parking lot, but luckily it was at a low speed. I could not negotiate the turn without the power steering, so I stopped and turned the car off to reset it. I have found that if I stop, park and turn the car off, the power steering immediately resumes upon restarting the vehicle. In some cases, I have lost the power steering again within the next few minutes. Usually, the problem won't happen again for the remainder of the drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582907April 14, 2024
STEERING, SUSPENSION
I have had this repeated issue since i purchased my 2016 GMC Canyon in 2020. The power steering goes out at different speeds with NO indication . The lights that appear on dash are power steering and stabilatrax. I have had the battery and all connectors replaced and now the rack and pinion that the sensor is in. These repairs have been very costly and this situation has been very dangerous as it happens without any warning. Just when i thought it was fixed with a new battery and cables it quit again in heavy traffic and i was almost hit by 2 vehicles. It has been in 3 different repair shops and now at a Chevrolet Dealership. They have ordered the parts twice and the 1st 1 came to them broken from the Factory, This part was recalled for all 2015 models, but not the 2016? Receiving broken parts even shows that there is an issue. I have read on some of your sites from others posting about their 2016 Colorado and Canyons having this same issue. Please look into this and try to help me if possible. I am beyond frustrated. Thank you very much
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579998March 28, 2024
STEERING
The contact owns a 2016 GMC Canyon. The contact stated that while his father was driving at an undisclosed speed, he became aware that the electronic power steering was not functioning properly, requiring increased effort to the steering wheel in order to maneuver the vehicle. Afterward, the vehicle returned to normal functionality, but the failure became a regular occurrence. The electronic steering assist warning light was illuminated. The vehicle was taken to an independent mechanic, who was unable to diagnose the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 190,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578017March 18, 2024
STEERING
Without any notice the stabiltrak and service power steering message will come on while driving and the power steering will stop working. While researching it looks like this issue was resolved with a recall on the 2015 models which has the same components as the 2016 version. This is a life-threatening issue when you are driving on a busy road and have to make a turn or swerve to avoid an accident and it looks like many are online sharing the same concern and asking for a recall. This has happened 3 times in the past year and resets when you turn the vehicle off for a short time and start it back up,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575890March 6, 2024
STEERING
Without any notice the stabila track and service power stealing message will come on while driving and the power steering will stop working. While researching it looks like this issue was resolved with a recall on the 2015 models which has the same components as the 2016 version. This is a life-threatening issue and it looks like many are online sharing the same concern and asking for a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573931February 26, 2024
STEERING
The problem: Electrical connectors within the power steering system may corrode and fail, which can cause the power steering system to stop working. The fix: GM dealerships will replace the steering gear torque sensor cover assembly with an updated part that is designed not to corrode. This was a recall on the 2015 GMC Canyon. The 2016 is having the same issue but GMC will not assist with the fix for my year. $3000 estimate to correct the problem. It Is also a safety issue. I nearly lost control when my steering went out while driving on interstate 79 with my daughter in the truck. Please help if you can.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571543February 12, 2024
STEERING
We have lost power steering several times.We did take it to our local GMC Dealer and they supposedly fixed the problem by re-programming the Steering Sensor. We have since had several unexpected failures that put us in dangerous situations and have been very lucky in not had collisions or off-road accidents We sought answers and looked to the internet In researching this problem. We could occasionally get steering back after parking,shutting off engine, then restarting it. We now only drive the truck very little knowing we could have a steering failure anytime. This is not a sustainable or reasonable situation. We have found that the NHTSA issued a recall for replacement of the Steering Sensor Cover in 2015 , but did not for 2016 and beyond model years for the Chevrolet Colorado and GMC Canyon. We implore the NHTSA to recall all of the aforementioned vehicles that experienced this failure. Please help us by defraying the cost of replacement and programming and hold GM to repair our unit, and all of the others needing repair. This expense ethically and morally should be borne by GM. A response is expected and appreciated.Thank You.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570725February 8, 2024
POWER TRAIN, ELECTRICAL SYSTEM, STEERING
Complete loss of power steering and traction control while driving. Very difficult to make turns. Would have to pull off the road and restart vehicle to fix problem. I have not taken it to a service center. It has not been inspected. Warning lights for loss of stabilitrak do come on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570519February 7, 2024
STEERING
Vehicle intermittently and suddenly loses power steering. This started happening more often. Restarting vehicle usually restores power steering. Losing power steering while driving was very dangerous, as steering became much more difficult, especially if mid-turn.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569738February 4, 2024
ENGINE
At approximately 92k miles the diesel High Pressure Fuel Pump (HPFP) failed, all internal seals were disintegrated (technician's verbage). This is apparently a common problem (but no recall was ever issued), which can lead to premature engine failure due to sending foreign material into the engine. This pump was replaced, however the new pump failed, after 2 days, and required replacement again, May 2023. The total cost for this was $6200. At 100,450 miles my engine blew up while driving, 01 Feb 2024. There is a very good chance that when the HPFP pump had failed, 10 months earlier, it in fact send foreign material into the engines cylinders which might have led up to this catastrophic failure. Fortunately, I was on a rural street travelling at about 20 miles an hour, and not on the highway travelling at 70 miles an hour, like I was 10 minutes before this happened. When the engine blew it sent pieces of cast iron flying out the bottom of the truck, on a highway this could have seriously damaged vehicles travelling behind me. When it blew I also lost all 'propulsion', the truck immediately began coasting to a stop, had this happened at high speeds it would have been extremely dangerous because without the engine running the brakes lose pressure, plus the oil leaking out could have caused a loss of traction. From what I have found, while researching online, these 2.8l diesel engines have a fairly high failure rate (often being referred to as "a bomb just waiting to explode"), especially the HPFP, which might be part of the reason the General Motors discontinued using this engine in 2022. I feel that a recall should be done on all current 2.8l Duramax engines to do a complete inspection and replace all suspect components, as well as to reimburse those of us who were placed in harms way when our engines blew up on the road, due to GM's neglect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566729January 20, 2024
POWER TRAIN
I have not been in an incident yet, but when I slow down coming off the highway and try to come back up to traffic speed the the transmission bucks or shutters. Also when starting from a red light or stop sign the truck bucks or shutters very notable in 3-4-5th gear. I watched the tachometer and it shutters most of my drive. In all fairness, I have not brought it to the dealership yet. I see other people are having this problem with the Canyons and Colorado also. Please advise!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562477December 29, 2023
STEERING
Warning on dash states Service Power Steering Drive With Care, results a complete loss of power steering assist. Happens at start up or while driving. Looses stability control and traction control as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562576December 29, 2023
STEERING
The contact owned a 2016 GMC Canyon. The contact stated that while driving at various speeds, the power steering assist failed to operate as needed. The contact stated that an unknown steering warning light was illuminated. The vehicle was taken to a dealer where the vehicle was diagnosed with power steering failure. The contact was informed that there were no recalls on the vehicle. The manufacturer had been notified of the failure but offered no assistance. The vehicle was repaired out-of-pocket. The failure mileage was approximately 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561622December 23, 2023
STEERING
I lose steering like the recall says, would like dealer to fix this as part of existing recall
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561192December 20, 2023
STEERING, SERVICE BRAKES
Driving down the road and power (electric) steering goes out. Power steering and traction control warnings lit up on the display. Almost impossible to steer without power steering. I am lucky that this didn't cause an accident-- very scary. This seems to be the same issue as the recall for the 2015s, but GM didn't recall the 2016s (even though online forums report that it was the same part number for 2016 as 2015). Reported same codes when the truck was the same as those reported by others (C0545: Steering Wheel Torque Sensor, also U0420: invalid data reported from steering control module). Upload button below disappears when I try to upload my invoice--but invoice included remove and replace of rack and pinion, diagnosis, alignment-- total invoice $2003.78
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559961December 13, 2023
STEERING
The contact owns a 2016 GMC Canyon. The contact stated that while driving at an undisclosed speed, the "Service Power Steering" message was displayed, and the contact became aware that the electric power steering was not functioning properly. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. The traction control warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the steering column shaft torque sensor. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 16V054000 (Steering), but the VIN was not included. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 146,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557599November 30, 2023
STEERING
Driving on expressway power steering went out, very hard to steer, warning light came on. Upon reaching destination, turned vehicle off, then back on, fixed the issue. This has happened again, two more times over a period of three months. This appears to resemble NHTSAC 16V054, or GMC recall N202325410. GMC dealer informed me vehicle reports diagnostic code C0545 which reflects the same issue as the above campaign and recall. This is very dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556489November 22, 2023
STEERING
power steering shows stabillitrack and I lose control.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552401October 28, 2023
STEERING
On Monday, 10/23/23 I was driving up a mountain to go on a leisurely hike at Fremont State Park, CA. While I was ascending up the mountain the "Service Power Steering and Service Stabilitrack" warning dash alert came on. From then on, I lost power steering and had to struggle driving up the mountain. After my hike and having restarted my vehicle, Power Steering returned. However, while I descended down the mountain, I lost Power Steering again and had to struggle steering my vehicle down the mountain (this scared me quite a bit and placed my safety at risk). It's been five days since I had this problem. I haven't had any issues since then. I primarily drive on Highways, but now I'm nervous driving up hills or mountains with switchbacks. No. Right now, I don't have the means to pay for a scan or fix. I'm not planning to drive up a mountain anytime soon. However, before I drive up mountains or hills with switchbacks, I plan to get it checked and fixed if possible. There weren't any warning or messages before this incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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