GMC Canyon Complaints (2024)

207 consumer complaints on file.

#11634803January 8, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
On [XXX] I took a trip with family through Ohio from Pennsylvania. While truck was in adaptive cruise control on highway, phantom braking occurred where truck slowed down from 70mph to about 60mph 5 times. No objects or vehicles in front of truck or around truck during the braking. The weather was mostly clear overcast at times with no rain or snow. Concerned if vehicles were behind me during the breaking causing an accident. It was abrupt completely out of the blue when it happened. Took truck into service on 1/8/25 for oil change and braking issue, dealership states there’s no service bulletin for issue. I have not used adaptive cruise control since. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633008December 29, 2024
STRUCTURE:BODY
While driving through a car wash air blow dryer, the roof was popping in and out resulting in a dent of the sheet metal. The roof area appears to be very weak structurally. The roof can be pushed in by hand. This could be dangerous in a rollover situation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632888December 28, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM
Battery dies during vehicle update spontanteniouly. After jumoing vehicle to start it all systems will not return to normal causing brakes not to function normally. I jumped my vehicle after one system update and brakes failed to engage almost causing an acident. these vehicles should not be on the road due to the software safety flaws. GMC is aware of this and still have no fix for the problem. There are numerous accounts of this happening to this vehicle on forums and solcial media.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627065November 24, 2024
EXTERIOR LIGHTING
While addressing the Headlamp Flicker recall N242468880 another problem was caused. The Drivers side headlamp is always on high-beam There is no way to turn it off. I have had two incidents where oncoming traffic has crossed the double yellow line. The dealer states that the entire headlight mist be replaced and it is on backorder with no expected date of availability. This 2024 GMC Canyon is blinding oncoming traffic and is a risk to myself, my passengers, and oncoming traffic. I have a case open with GM and it has accomplished nothing. GM case number 9-14098737984
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626108November 19, 2024
EXTERIOR LIGHTING
When the right turn signal cancels after completing a right turn, the left turn signal activates, flashing 3 times. This appears to be the result of a defective design with the turn signal level. The dealer has acknowledged the problem and has stated that there is a bulletin from GM from several months ago which does not provide any resolution to the issue. This is a safety issue since the turn signals are not operating correctly, which could confuse other drivers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625037November 13, 2024
EXTERIOR LIGHTING
When the right hand turn signal is cancelled following a right hand turn, the left turn signal flashes to indicate a lane change. This would falsely indicate intention of changing lanes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624730November 12, 2024
SEATS
The back seat is not secured tightly. When the bottom seat is down, and should be locked, there is 3-4 inches of play when lifting up on the bottom seat. It does not seem to lock properly. I told the dealership about it, and they compared it to another vehicle on the lot that did the same thing. They did not seem concerned, but if a latch is defective, anyone in the backseat could be harmed if the latch fails during an emergency stop or accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622769October 30, 2024
EXTERIOR LIGHTING, ENGINE, ELECTRICAL SYSTEM
Where to begin... As I bought my first truck, literally within 10 days after buying the GMC Canyon 2024, the car is shaking uncontrollably on the highway... 35 MPH max speed, extremely dangerous situation, 8 AM on a busy Watterson Expressway in Louisville, KY. I was so scared I was going to crash and potentially get hurt or worse. They told me "they had never seen this happen to a Canyon before" which is obviously a lie. The car was serviced for 21 calendar days, and now my lights are spotty and I can't drive my car at night. I got this truck [XXX]. There was no communication on when it was to be ready. There are issues with a lot of minor things as well like the navigation systems. I have logged every call with the Dealership, Courtesy Buick GMC in Louisville as well as summarized every point of contact, and with very spotty responses and the manager, Frank, wont respond to my emails and was extremely uncooperative as I asked to trade it in as I was genuinely concerned about my safety and he told me absolutely not. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622349October 28, 2024
EXTERIOR LIGHTING
Turn signal not working properly and GM has not issued a solution to dealerships. Issue: When you use your turn signal to change lanes or turn onto a new street, the turn signal will flash to let drivers know. However, when you turn off your turn signal manually or the truck turns off the turn signal automatically when you turn the corner, instead of the turn signal stopping, it starts flash in the opposite direction by itself and eventually stops. This can be confusing for drivers and could result in an accident if someone thinks you are signalling and then go in a different direction.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619250October 11, 2024
EXTERIOR LIGHTING
i have had this truck 3 months and already had software problems and now I had to drive to Hammond LA after dark and the headlights were blinking, going up and down. I was passing an 18 wheeler and the light beam went up and i almost went under the 18 wheeler. God was with me for sure.. i have not received any info on the recall and went by the dealership where I bought it and they sAid I would have to wait until I get a notice in the mail. so now I cannot drive at night and I need to. what is a person suppose to do?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618871October 9, 2024
EXTERIOR LIGHTING
The contact owns a 2024 GMC Canyon. The contact stated that while driving at an undisclosed speed at night, he observed the headlights flickering. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V673000 (Exterior Lighting); but the vehicle had already been repaired. The manufacturer was not notified of the failure. The failure mileage was 5,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618854October 9, 2024
EXTERIOR LIGHTING
When I make a right turn, after completing it, my left turn signal flashes three times. This is very confusing to other drivers around me and I’m concerned could cause an accident. This has been occurring since I purchased the vehicle. The dealership advised that the headlight flicker repair would likely fix it, but it did not.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618330October 6, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM
Vehicle was brought in 5/18/24 for check engine light Dealer eventually found broken wire in headliner on right side Dealer repaired wire and I picked up vehicle 5/22/24. Vehicle was brought in 7/29/24 for park assist code dealer found short in wire. Dealer stated that to fix wire would require taking cab and bed off frame. Dealer ran a new wire along frame to avoid fixing properly. Vehicle picked up 8/1/24. Vehicle brought in 9/10/24 for a variety of sensors activated. Dealer stated to me that anti-lock brake module was on NATIONAL back order and not expected until 10/28/24. Ut was not safe to drive the vehicle, and they have had the vehicle from 9/10/24. Also, drivers power window module has to be replaced. This 2024 Canyon has been a problem. I have contacted GM and asked for a buyback of the vehicle which GM refused
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618305October 6, 2024
EXTERIOR LIGHTING
Headlights blinking on and off all the time. supposedly parts or on back order with no time line.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618230October 5, 2024
EXTERIOR LIGHTING
Headlights flicker on and off
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616678September 26, 2024
EXTERIOR LIGHTING
The contact owns a 2024 GMC Canyon. The contact stated that while driving at undisclosed speeds, the headlights were flickering. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 24V673000 (Exterior Lighting); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 100. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616322September 25, 2024
EXTERIOR LIGHTING
The turn signal is activating in the opposite direction. After completing a 90 degree right hand turn, when the turn signal deactivates it will turn on the left turn indicator for 3-5 seconds. This only happens when making right hand turns and I have been able to replicate it on multiple occasions. My concern is that other people will see the indicator and assume that I intend to change lanes when my intention is to continue straightforward. This could cause someone to move in front of me or turn into my lane of travel. I just purchased the vehicle a week and a half ago. I plan on making an appointment with the dealership within the next week to have the issue evaluated. This was first noticed about 1 week after taking ownership. I purchased the vehicle on September 13, and noticed the issue on September 20.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616034September 23, 2024
EXTERIOR LIGHTING
Front head light flickering
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615324September 19, 2024
EXTERIOR LIGHTING
Headlight Flicker when they are on
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614399September 13, 2024
EXTERIOR LIGHTING
Headlights flick intermittently
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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