GMC Canyon Complaints (2016)

271 consumer complaints on file.

#11690384September 29, 2025
STEERING, ELECTRICAL SYSTEM
The contact owns a 2016 GMC Canyon. The contact stated that the headlights failed to activate automatically. Additionally, one of the phone charger ports had become inoperable. The contact stated that while driving at various speeds, the vehicle lost power steering functionality. A message advising that the power steering was inoperable and to drive carefully was displayed. The contact pulled over to the side of the road and turned off and restarted the vehicle, and the power steering functionality returned. Additionally, the contact stated while driving 50-55 MPH after the power steering failure, the vehicle was pulling to the right. The dealer was contacted, and an appointment was scheduled for a diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11686977September 12, 2025
STEERING
I believe the steering gear torque sensor cover assembly is causing my power steering to intermittently stop working I read the report for the 2015 model year and my truck is doing the exact same thing truck was produced in 10/15 but is not part of the recall after further searching online I’ve found other people owning the 2016 model year that has the same issue I believe the recall needs to be moved to cover the 2016 model year as well
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683769August 28, 2025
STEERING, ENGINE, SERVICE BRAKES
EPS becomes difficult to steer occasionally, Brakes seem to lose stopping ability Leaking oil @ either oil pan or transmission
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680750August 14, 2025
ELECTRICAL SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
Transmission has been shuddering since 15,000 miles till now. Dealerships says it's normal on these transmissions, 6 fluid and filter changes and now at 72,000 miles the transmission is failing just outside of warranty. They scammed me and kept my transmission barely alive until warranty ran out and now they want 8k-10k for a replacement. They knew. Dash goes crazy from the touch screen to the digital information screen in the speedometer. They say it's normal and happens on all the units. But it's distracting and has been messing up since bought the truck new. Again they just kept saying it was nothing they can do. Now they say it needs to be replaced after my warranty has run out. DEF system is failing conveniently after the warranty has run out. It's dangerous because they programmed the truck to go into limp mode when anything emissions related fails stranding me anywhere at anytime. Emission failures like sensors should not restrict travel. This is a major issue with the diesels in these trucks and they need to be forced to remove anything that's not dangerous to the health of the engine or drive train from the software or hardware from being able to restrict travel. In every situation I've been restricted to limp mode by dirty particulate sensors, but the code that pops and puts my truck in limp mode says that the NOX sensor is bad. This is false and is just a way for GM to get service at their dealers. Then they charge customers a fortune to replace parts that don't need to be replaced when you can just remove and clean the four particulate sensors and the restrictions will clear themselves shortly after. EMISSIONS RELATED ISSUES SHOULD NOT RESTRICT TRAVEL BY ANY MEANS! It is dangerous to be stranded on a trip because your emission sensors may be malfunctioning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678147August 4, 2025
STEERING
The contact owns a 2016 GMC Canyon. The contact stated while driving at various speeds, the steering wheel became stiff and difficult to turn. The message "Drive with Care" was displayed. The traction control warning light and an unknown warning light were illuminated. The vehicle was taken to a local independent mechanic, where it was diagnosed that the power train torque sensor needed to be replaced. An unknown local dealer was contacted. The vehicle was not repaired due to the cost. The contact related the failure to an unidentified recall; however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677272July 30, 2025
STEERING
The contact owns a 2016 GMC Canyon. The contact stated that while driving at an undisclosed speed, the vehicle lost electric power steering, and the steering wheel became difficult to steer. The contact pulled to the shoulder of the roadway and turned the vehicle off. The contact stated that upon restarting the vehicle, the power steering became operable; however, the failure recurred while driving. The power steering warning light was illuminated. The vehicle was not diagnosed or repaired by the dealer or an independent mechanic. The contact related the failure to an unknown recall; however, the VIN was not included in the recall. The manufacturer was notified of the failure and a case was filed. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675167July 21, 2025
STEERING, AIR BAGS
As I was pulling away from the stop sign my power steering quit working and I was almost hit by another vehicle. The dash light flashed and said there was Drive System problems. I was able to get the truck turned back around and headed back home. I got into my garage and checked the power steering fluid and it was full. I started my truck back up and was able to drive to the dealership (Everett GMC where I purchased the truck new) The service representative said he will put it on the diagnostic machine and find out what was wrong. The next day they called me and said they found out what it was a drive gear that quit working. He said that he would get this ordered and put it in, I got a call 2 days later and said it was finished. My wife checked to see if there was a recall. There was a recall for this problem for 2015 Canyon in 2021 for the same issue. I am thinking that this issue and a very
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664058May 31, 2025
STEERING
Car repeatedly gives stabilitrack warning while driving and power steering goes out completely. It is incredibly dangerous and it appears this was a problem with the previous model year as well. This has continued to happen and looking online it looks like many owner of this year are plagued with this problem and the cost to fix is very expensive, even though it is a known recall for the previous model year.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661754May 18, 2025
STEERING
While driving the truck's stabilitrak and power steering lights came on and I lost the use of power steering. This first happened while going 70 mph on the toll road and I almost lost control of the car it happened so suddenly. I was able to pull over and turned the truck off and back on again. The issue seemed to have resolved itself. Then a week later I was turning right into traffic and it happened again mid turn causing me to almost hit a car in the adjacent lane. It resolved itself again upon restarting the truck but has happened with each trip since. When I looked up the issue I saw that there was an issue with corrosion on the electrical part that controls these features in this particular model.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659066May 5, 2025
STEERING
While driving, power steering system quits providing power assist. This problem is intermittent and can occur at any time without any warning and at any speed. This is a safety concern since no warning is given as to when the power steering system will fail. Have contacted local GMC dealer and was told there is a recall for the 2025 model but not the 2016. Contacted General Motors and was told the same.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11658421May 2, 2025
STEERING, ELECTRICAL SYSTEM
While driving the power steering went out making the vehicle difficult to control. Once I stopped the vehicle and turned it off then back on, the power steering came back on leading me to believe an electrical issue is the cause
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656971April 26, 2025
STEERING
4/17/2025:Approached a 4 way intersection and truck steering lost power assist. Vehicle engine still running and hard steered thru intersection. A convenience store on corner so turned wheel (manually) into parking lot. StabiliTrak light was on as well, turned key off. Re start truck and power steering good, stabiitrak light off. 4/25/2025: Driving truck and stopped at red light, truck engine stopped. Pressed accelerate pedal, no response. Turned key off and back on, started and drove normal with no problems.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653475April 8, 2025
STEERING
WHEN TURNING TRUCK, POWER STEERING WENT OUT AND MADE IT DIFFICULT TO TURN. CODE FOR SERVICE STABILITRACK AND SERVICE ELECTRONIC STEERING SYSTEM CAME ON DASH. COULD NOT PROPERLY TURN VEHICLE AND ALMOST CROSSED INTO ONCOMING TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651476March 29, 2025
ELECTRICAL SYSTEM, STEERING
The vehicle will lose power steering while driving. The lights come on for stabilitrak and traction control then it says power steering is gone. It randomly deactivates the power steering, while driving. It's extremely dangerous and have almost had accidents. They are telling me that it may not be under a recall. If gmc used the same steering box as the previous model year, the same issue is occurring. Intermittent power steering failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651309March 28, 2025
STEERING, TRACTION CONTROL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC)
The contact owns a 2016 GMC Canyon. The contact stated that while driving at various speeds on several occasions, the traction control warning light illuminated and the messages "Service Power Steering" and “Service Stabili-trak" were displayed. Additionally, the contact stated that the steering wheel became stiff and was very difficult to turn. On several occasions, the vehicle was pulled over to the side of the road and restarted. The vehicle was taken to a dealer however, the failure was not duplicated. The manufacturer was notified of the failure. The failure mileage was 139,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649014March 18, 2025
STEERING
stability tracker alerts, then loss of power steering, would happen randomly, sometimes few times in a row, sometime after shutting down vehicle would reset it - other times not. safety issue when: 1) driving on freeway - made steering difficult if/when needing to make sudden turn or lane change 2) 90 degree turns would be difficult 3) sudden loss of steering ability when there is other traffic oncoming. Taken to auto shop - they ran a few checks, but the issue was sporadic, usually does not happen right away, so it was not reproducible on demand. First repair was for inspection and fluids, did not find issue with the Stability Tracker. When the problem resumed again, took the vehicle back to the shop and they researched the issue more and recommended replacing the steering column. The technician said the issue was on a Recall on previous year/model but not the 2016. The issue started about mid-2024. So far as of 3/2025 the issue has not happened since the column replacement on 2/12/2025. Warning would be the Stability Tracker
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648784March 17, 2025
STEERING
The contact owns a 2016 GMC Canyon. The contact stated that while driving on the highway at 65 MPH, the vehicle experienced a loss of power steering functionality, and the steering wheel became stiff and difficult to turn. The traction control and Service Vehicle Soon lights were illuminated. The message "Power Steering Fault - Drive with Care” was displayed. The contact pulled over to the shoulder lane to restart the vehicle and was able to continue driving. The contact stated that the failure had occurred on several occasions. The vehicle was taken to a local dealer and was inspected; however, the vehicle was not diagnosed. The contact was informed that the VIN was not under recall, and there was no failure cause for the failure found. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 94,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645945March 3, 2025
STEERING
The contact owns a 2016 GMC Canyon. The contact stated while driving 65 MPH, the vehicle lost power steering functionality, and the steering wheel became significantly difficult to steer. The power steering, the transfer case, and the anti-sway warning lights were illuminated. The contact was able to veer to the side of the road. The contact turned off and restarted the vehicle, and the vehicle operated as needed. Additionally, the contact stated while driving approximately 50 MPH around a curve, the failure recurred. The contact depressed the brake pedal, and the vehicle decelerated; however, the vehicle went into a ditch, which scratched paint off the front passenger's side plastic bumper. There was no injury sustained. The contact turned off and restarted the vehicle, and the vehicle operated as needed. The contact was able to resume driving. The vehicle was taken to an independent mechanic, where it was diagnosed with steering column sensor failure. The vehicle was not repaired. The contact related the failure to NHTSA Action Number: RQ19001 (Steering). The dealer and the manufacturer were notified of the failure and informed the contact that the VIN was not included in a related recall. The failure mileage was approximately 190,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637191January 20, 2025
STEERING
Power Steering system failure warning message followed by a Stabilitrac system failure warning which caused the drivers front side brake to apply. I could not duplicate the brake application issue with the dealer but the other failures which included loss of power steering at highway speeds and lack of stabilitrac system was repeatable. A full replacement of power steering rack was performed with a front end alignment after dealing with the problem for weeks. Was told this manufacturing failure was covered for free in models newer and older than my truck (same model) but my truck was not covered. This is unsafe and not acceptable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634218January 5, 2025
ELECTRICAL SYSTEM, STEERING, VEHICLE SPEED CONTROL
I am the owner of a 2016 GMC Canyon truck, which i purchased used in approx 2020 with about 43,000 miles on it...today's date is now 1/5/25 and the truck has approx 99,0000 mile on it. Over the last 2 years the electronic stability control has failed approx 20 times. A warning light appears on the dash stating the failure of the power steering and the stabilitrac. When this happens steering the truck and be extremely difficult and I am forced to pull off the road. Usually when the truck is turned off for a short while and then turned back on the problem will fix itself, but only for a few minutes or hours and the problem reoccurs. Last week I took the truck to a GM dealer and had the steering angle sensor recalibrated..which fixed the problem for 1 month. Now it is failing again! My wife is afraid and refuses to drive the truck because if this happens again while she is driving she isn't strong enough to turn the wheel..particularly from a complete stopped position. This is a very serious and dangerous problem that GM needs to be responsible to resolve.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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