GMC Canyon Complaints (2015)

303 consumer complaints on file.

#11670280June 30, 2025
STEERING
The contact owns a 2015 GMC Canyon. The contact stated while driving approximately 40 MPH, the steering wheel became very difficult to turn in either direction. The contact stated that after restarting the vehicle, the failure was self-corrected; however, the failure reoccurred. The vehicle was taken to the local dealer who diagnosed the vehicle and determined that the steering gears needed to be replaced. The vehicle was not repaired. The manufacturer was not yet contacted or notified of the failure. The failure mileage was 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670302June 30, 2025
STEERING
my power steering randomly go out while driving the vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11666517June 12, 2025
STEERING
Power Steering fails intermittently. Shows stibilitrack warning. Can sometimes be immediately fixed by turning the vehicle off/on. Sometimes it takes a while. I've had the steering fail in the middle of a turn causing an extreme amount of additional force. Problem is intermittent, and is covered under other recalls for the same model year.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661672May 18, 2025
STEERING, FUEL/PROPULSION SYSTEM
Stabiltrak system stops working randomly all the time. It is seemingly random. It can do it as soon as I crank the truck, but more commonly it happens when I am driving. The ABS also will cause the truck to pull harder in one direction either left or right randomly. I have to put pressure on the steering will in the opposite direction to keep the vehicle in the middle of the lane. Stabiltrak sensor 1st went off around October 2023. It typically doesn't come back on immediately if I power cycle the truck. No accident to report yet but when the power steering does no work while I'm driving, it is extremely hard to turn.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660371May 12, 2025
STEERING
The contact owns a 2015 GMC Canyon. The contact stated that while driving on several occasion at various speeds, the vehicle lost power steering assist functionality and the steering wheel became stiff. The contact stated that the traction control and another unknown warning light was illuminated during each failure. Additionally, the contact stated that on one occasion while his wife was driving approximately 50-55 MPH, the vehicle lost power steering assist functionality, the steering wheel became stiff, and the vehicle ran off the road into a ditch. The vehicle was undamaged and operable but needed to be pulled out of the ditch by the tow truck. The contact stated that the traction control and an unknown warning light was illuminated during the failure. The vehicle was not taken to be diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 85,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11657052April 27, 2025
STEERING
I bought this truck new in March 2015 there was a recall for the steering shortly after which I had done, everything was ok for three years. Then I had power steering failure. After shutting off and everything is normal, until it happens again. It is now 10 years old and it has hapened 7 times in 10 years. there is no pattern to the occurrences.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644724February 25, 2025
STEERING
While driving the vehicle, or sometimes upon starting the vehicle, the Power Steering Assist will intermittently malfunction and I will have no power steering. When this happens while I am driving it puts me and others at risk because I have reduced my ability to steer. I have not had this diagnosed by the dealer, but I will soon. I have not had the component inspected by anyone at this time. When this occurs both the Power Steering Assist and Traction Control warning lights com on. I found a recall for this exact problem on the year and model of this truck. (Recall # N202325410) I called both my local dealer and GM Assistance and was told that my vehicle was not part of the recall. I am having the same problem that the safety recall is for and somehow my vehicle is not covered. This issue happens nearly every time I drive the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629802December 10, 2024
AIR BAGS, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
Second email and attempt Truck is sitting untouched after a major accident. Please reach back [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11628468December 3, 2024
AIR BAGS, ELECTRICAL SYSTEM, STEERING
Nov 14 2024 my truck steering locked up and lost lighting/ front lights including interior and crash into another vehicle head on going 65 mph. Also no airbag deployed. I hit my chest hard. Need help. Water damaged now after I crashed and now won’t start. Smoke wire smells so disconnected battery. I feel unsafe taking this vehicle in repair without any recalls. This happen all at one time, still paying the loan on the vehicle. Paid almost 29,000. Been in no fault account. Help. Need help reporting issues to insurance to fix the crashed truck or total loss this model. Was scary
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11627538November 26, 2024
STEERING
After speaking with a GMC representative, they confirmed there isn’t any issues with the steering wheel sensor. Yet, I’m having trouble steering while driving. The code C0545 was mentioned as the source. No accidents have occurred but has come close. The police, insurance have been involved.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622509October 29, 2024
VISIBILITY/WIPER
GMC issued a service bulletin #16019 stating that the HVAC temperature control valve (No. 15-51369) was prone to break causing the defrost to become inoperable. This is clearly a safety concern. However, GMC did not issue a recall. In addition, GMC had a limited time window for customers to address the problem. The dealerships were instructed to examine the part and if faulty, replace it. My GMC Canyon did not experience this problem until after the service bulletin expired. GMC stated that this was not a safety recall. Is visibility not a safety hazard?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616851September 27, 2024
STEERING:RACK AND PINION
The contact owns a 2015 GMC Canyon. The contact stated while driving 50 MPH, the vehicle lost power steering functionality. The contact stated that the power steering warning light was illuminated. The vehicle was diagnosed by the dealer, and it was determined that the rack and pinion needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612092September 2, 2024
STEERING, ELECTRICAL SYSTEM
LOSS OF PWR STEERING ASSIST-- STABIL-TRAC INDICATOR LIGHTS UP ON DASH STEERING WHEEL EXTREMELY HARD TO TURN. CONFIRMED BY QUIRK CHEVROLET IN MANCHESTER,NH REPAIR COST $2800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610645August 24, 2024
STEERING
While driving, the power steering stops working. I was traveling at approx 55 mph with my daughter in the car and the power steering quit. Alert lights came on the dash. I managed to slow down and turn off the highway. I turned the truck off and when I turned it back on it was fine. Drove for another 10 minutes to get home and it went out again at a stop light. I found a place to pull over and turned it off and back on and it stopped doing it again. There is a recall for this issue on this vehicle but evidently mine was not on the recall or was fixed prior to me owning it. I have not checked with the dealership, but I’m assuming it will be a large bill to get it taken care of. Hopefully it does not go out at a bad time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610427August 23, 2024
STEERING
The contact owns a 2015 GMC Canyon. The contact stated while driving at an undisclosed speed, the steering made an abnormal squealing sound. The contact stated that the squealing sound was heard while making a turn. The vehicle was not diagnosed or repaired by an independent mechanic. The contact stated that three weeks prior to the failure the vehicle was serviced at the dealer under an unknown power steering recall. In addition, the contact stated that several days following the recall repair, the squealing sound started. The manufacturer was not made aware of the failure. The failure mileage was approximately 175,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603695July 22, 2024
STEERING
The contact owns a 2015 GMC Canyon. The contact stated while driving approximately 40 MPH, the ABS warning light and the traction control warning light illuminated. The contact stated that the vehicle lost power steering functionality. The contact stopped, turned off and restarted the vehicle; however, the vehicle failed to regain power steering functionality. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed and was not repaired. The contact related the failure to NHTSA Campaign Number: 21V213000 (Steering) however, the vehicle was already repaired under the recall. The manufacturer was not informed of the failure. The failure mileage was approximately 111,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603738July 22, 2024
STEERING
The power steering will intermittently fail at random times. I can feel the change in the steering wheel, followed immediately by the warning message on the screen above the wheel reading "Stabilitrak Failure" and 4 loud chimes from the speakers. This first happened in June of 2022. When I turned the truck off and on again, the same warning appeared on the screen but power steering was restored. This didn't happen again until earlier this year (Feb 2024). This issue happened a few times at low speed, during which it was extremely difficult to steer. I narrowly avoided an accident both times due to quick breaking. I learned about recall bulletin 15595A which describes this issue for my make, model and year. I contacted GE about this issue but they pushed back continuously referencing the fact that my VIN was not part of the recall. They eventually agreed to inspect my truck to determine if my issue is the same as the recall, but only if I paid $250 for a diagnostic. I went to the dealership today and the manager told me everything would be out of pocket, including any repairs. He was not willing to note my case # 9-12939029688 and explicitly stated "this won't be covered no matter what". I left without performing the diagnostic so as not to waste time and money, as it was clear GM had not been communicating with the dealer as they promised during our phone calls. Currently my power steering fails almost every time I drive, typically within 20 minutes of starting up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594806June 17, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2015 GMC Canyon. The contact stated that upon taking the vehicle to the dealer for service, the dealer made her aware of a failure with the vacuum pump. The check engine warning light was illuminated. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 15V278000 (Service Brakes, Hydraulic) but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 137,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589377May 17, 2024
STEERING
I experienced the loss of power steering while driving. It was almost impossible to steer the vehicle while driving. I went on line and noticed a recall for my exact vehicle of the exact problem. The recall bulletin 15595A, was dated February 2016 and explained that the steering gear torque sensor cover assembly was to be replaced. However, apparently my VIN number was not listed. I went to the dealer and it was diagnosed with Code C0545(power steering problem). The dealer recommended the same repairs as the recall notice. The dealer showed no interest in contacting GM to see if this can be fixed by this recall. They claimed because of the year and mileage that they would not move forward with this. I contacted GM myself and explained the situation. I was told that GM would not cost assist with this problem. I find it odd that GM recognized this issue as a real safety hazard on the same make, year and model of my vehicle and refuses to assist in the repairs. The mileage and year has nothing to do with this problem. The problem was and is an existing problem with this particular vehicle. This issue is a sporadic issue and and started approximately [XXX] and continues. I feel this problem is an existing problem with all of these year, makes and models whether the VIN number was listed or not!! It's an accident waiting to happen!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587644May 8, 2024
STEERING
The contact owns a 2015 GMC Canyon. The contact stated while driving at approximately 55 MPH, the stability-track and power steering assist warning lights illuminated. The steering wheel became very stiff and required added effort to steer the vehicle off to the side of the roadway. The contact stated that he turned the vehicle off and opened the driver's side door and then attempted to restart the vehicle. The contact stated that the power steering functionality was regained. The contact stated that the failure was intermittent at first but had gradually become a reoccurring failure. The contact drove the vehicle to a local dealer who diagnosed the vehicle and determined that the steering gearbox needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 21V213000 (Steering). The failure mileage was approximately 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to GMC Canyon