GMC Canyon Complaints (2016)

271 consumer complaints on file.

#11230885July 10, 2019
STRUCTURE:BODY, ELECTRICAL SYSTEM, ENGINE
FRONT PASSENGER SIDE FLOOR-CARPET AND FLOOR BOARDS WET, ENGINE LIGHT ON, INTEL LINK COMPUTER FAILED HAD TO REBOOT TOOK TO DALE EARNHARDT TALLAHASSEE FL THEY FIXED THE ENGINE LIGHT IT WAS THE PURGE VALVE AND IT HAD SHORTED OUT, THEY STATED THAT WE WOULD NEED TO TAKE TO A BODY SHOP AS THE LEAK IS COMING IN AT THE BOTTOM OF THE A-PILLAR FILLING UP AND THEN STREAMING OUT OF A "CHRISTMAS TREE HOLE AT BOTTOM OF FUSE BOX ON RIGHT SIDE. THIS HAPPENS ANYTIME ANYWHERE DRIVING OR STATIONARY WHEN IT RAINS. WE JUST PURCHASED THIS TRUCK ON 04/02/2019. 45,710 MILES THEY SAID THEY WOULD NOT FIX IT WE HAD TO TAKE IT TO A AUTOBODY SHOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229284July 3, 2019
FUEL/PROPULSION SYSTEM
ON JULY 2ND, I LOOKED WHERE MY CANYON WAS PARKED AND FOUND A SIGNIFICANT AMOUNT OF DIESEL FUEL ON THE GROUND. UPON FURTHER INSPECTION, I FOUND FUEL ALL OVER THE UNDERSIDE OF THE VEHICLE AND A SEVER LEAK FROM A HOSE. THE HOSE WAS RUBBING ON A CAN COMING FROM THE AC COMPRESSOR. THE VEHICLE DOES NOT LEAK WHEN PARKED (OTHER THAN DRIPPING) BUT LOOSES SIGNIFICANT FUEL WHEN IDLING OR DRIVING. THIS ISSUE LIKELY STARTED A FEW DAYS AGO BUT WAS NOT DISCOVERED UNTIL 7/2. THE FUEL ITSELF IS CLOSE TO SEVERAL HOT COMPONENTS INCLUDING THE TRANSMISSION, EXHAUST AND TRANSFER CASE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210055May 26, 2019
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, FUEL/PROPULSION SYSTEM
THE STABILITY TRACK LIGHT COMES ON AND THE CHECK ENGINE LIGHT COMES ON AND THE CAR REDUCES ITS SPEED TO 25 MPH ON THE HIGHWAY VERY DANGEROUS VERY SCARY THE DEALER CANNOT SEEM TO FIX THE ISSUES AND FIND THE PROBLEMS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11202746April 21, 2019
STEERING
FOR NO APPARENT REASON WHILE DRIVING, MY STEERING WHEEL WILL PULL VERY HARD TO THE RIGHT. I HAVE TO HOLD THE STEERING WHEEL TIGHT AND TURN IT TO MY LEFT TO GET BACK TO CENTER. DURING THIS TIME I CAN FEEL THE PRESSURE FROM THE STEERING WHEEL TRYING TO GO RIGHT. THIS USUALLY LAST FOR A FEW MINUTES THEN IT CORRECTS ITSELF. IT HAS OCCURRED WHILE I WAS DRIVING ON CITY STREETS AT POSTED SPEEDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11189832March 18, 2019
STEERING
TAKARA RECALL. MY SERVICE POWER STEERING ON MY 2016 GMC CANYON IS COMING ON. I WAS INFORMED THAT THIS COULD BE DANGEROUS AND THAT THE 2015 CANYON HAD A RECALL. I'M HOPING THAT YOU WILL FIX THIS ISSUE, BEFORE SOMETHING BAD HAPPENS. I TOOK IT TO THE SHOP AND THEY PUT THE COMPUTER ON IT AND IT SAYS THAT A POOR CIRCUIT IS CAUSING THIS. CAN YOU HELP ME OUT? THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181036February 19, 2019
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
VEHICLE IGNITION KEY CAN NOT BE REMOVED AND IT DOES NOT STAY IN PARK. VEHICLE CAN CRASH CAUSING INJURIES AND PROPERTY DAMAGE VEHICLE HAS ABOUT 35000K MILES UNDER WARRENTY AND GMC REFUSES TO DO ANY THING ABOUT IT.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11180294February 15, 2019
STEERING:COLUMN, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, POWER TRAIN, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2016 GMC CANYON. EVER SINCE THE VEHICLE WAS PURCHASED, THE VEHICLE HAS PULLED TO THE RIGHT. ADDITIONALLY, ON SEVERAL OCCASIONS, THE VEHICLE INDEPENDENTLY ACCELERATED. THE CONTACT ALSO STATED THAT THE TRANSMISSION WAS SLIPPING WHILE THE VEHICLE WAS BEING DRIVEN. THE VEHICLE WAS TAKEN TO AL SERRA GMC (LOCATED AT 6201 SAGINAW RD, GRAND BLANC, MI 48439, (810) 202-0226) WHERE IT WAS DIAGNOSED THAT THE ENTIRE STEERING COLUMN WAS MISALIGNED AND NEEDED TO BE REPLACED. ADDITIONALLY, THE BRAKE ROTORS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,735.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11124359September 4, 2018
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2016 GMC CANYON. THE CONTACT STATED THAT THE FUEL TANK WAS MISSING THE METAL SKID PLATE AND FUEL LEAKED FROM THE VEHICLE. WHEN THE CONTACT APPROACHED THE VEHICLE, HE NOTICED THE FIRE DEPARTMENT WAS PRESENT TO INSPECT THE VEHICLE. THE CONTACT ALSO NOTICED A STRONG FUEL ODOR COMING FROM THE VEHICLE. THE VEHICLE WAS TOWED TO A REPAIR SHOP. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 18,446.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123203August 29, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2016 GMC CANYON. ON SEVERAL OCCASIONS, WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE FAILED TO RESPOND. THE VEHICLE WAS TAKEN TO GAY BUICK GMC (3033 GULF FWY, DICKINSON, TX 77539, (832) 769-4378) TO BE DIAGNOSED, BUT THE DEALER STATED THAT THE VEHICLE WAS OPERATING AS INTENDED. THE CONTACT WAS ALSO INFORMED BY THE MECHANIC THAT THE VEHICLE SHOULD BE PLACED IN TRAILER MODE TO RECTIFY THE FAILURE IF IT HAPPENED AGAIN. THE CONTACT WAS CONCERNED THAT THE VEHICLE COULD CAUSE A CRASH. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119610August 13, 2018
SUSPENSION
THE REAR SUSPENSION LEAF PACKS EMIT A LOUD SQUEAKING NOISE WHEN MOVING OVER UNEVEN TERRAIN. THIS HAPPENS AT ALL SPEEDS. THE SUSPENSION SOUNDS LIKE IT IS IN A BIND AND THEN SLIPS. THE SOUND CAN BE DESCRIBED AS A SQUEAKING RATTLE OR A LOUD CHIRP. THE DEALER SERVICE BULLETINS SAY TO GREASE THE COMPONENTS AND NOT TO REPLACE THEM. THE ISSUE IS UNRESOLVED AND COULD LEAD TO A SAFETY ISSUE IF ANY PARTS FAIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119324August 11, 2018
POWER TRAIN
SAG AND HESITATION WHILE SHIFTING,SEEMS TO GET STUCK OR NOT SURE WHAT GEAR TO BE IN.WHILE MAKING A TURN TRUCK HESITATES NO ACCELERATION AT 20MPH.SERIOUS SAFETY CONCERN ABOUT GETTING REAR ENDED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118702August 9, 2018
ENGINE
TL* THE CONTACT OWNS A 2016 GMC CANYON. WHILE DRIVING 65 MPH, THE RPM METER INCREASED FROM 1,000 TO 4,000 AND THE VEHICLE FAILED TO DECELERATE OR ACCELERATE. THE VEHICLE SLOWED DOWN AFTER BEING SHIFTED INTO NEUTRAL AND WAS ABLE TO FUNCTION PROPERLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO DIAMOND HILLS CHEVROLET BUICK GMC (4545 W RAMSEY ST, BANNING, CA 92220, (866) 220-9099), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER FOR DIAGNOSTIC TESTING. THE FAILURE MILEAGE WAS 22,000. *TT CONSUMER STATED I SPOKE WITH TIFFANY AT GMC. SHE INFORMED ME THAT THEY WOULD DO NOTHING AND ANY FURTHER TESTS WOULD BE AT MY EXPENSE. THE FIRST TIME IT HAPPENED IT WAS A VERY DANGEROUS SITUATION. I HAD JUST PASSED A CAR ON A 2 LANE HWY (CA 395) WHEN THE ENGINE FROZE. THE CAR I PASSED HAD TO APPLY ITS BRAKES TO KEEP FROM HITTING ME. UPDATED 10/19/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115176August 1, 2018
STEERING
INTERMITTENT PROBLEM REMOVING IGNITION KEY FROM IGNITION. HAS BEEN TO DEALER ONCE. THEY REPLACED THE SAFETY LOCK SWITCH FOR THE CENTER CONSOLE GEAR SELECTOR. THE LOCK SWITCH IN THE STEERING COLUMN WILL NOT SET, RESULTING IN INABILITY TO REMOVE THE KEY. KEY REMAINS IN ACCESORY POSITION AND WILL EVENTUALLY DRAIN BATTERY>
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112276July 18, 2018
POWER TRAIN
WHILE DRIVING, THE ENGINE PICKS AND CHOOSES WHEN TO SPEED UP. I PRESS THE GAS PEDDLE DOWN AND HAVE TO WAIT A FEW SECONDS BEFORE THE VEHICLE RESPONDS. I HAVE NOTICED THE VEHICLE MAKING SOUNDS LIKE IT IS SPUTTERING ALMOST TO THE POINT TO SEIZING ALL TOGETHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079027March 13, 2018
POWER TRAIN
MY TRUCK WILL I ENGAGE INTO FOUR WHEEL DRIVE ALL BY ITSELF .ITS BEEN TO THE THE DEALERSHIP NINE TIMES AND I'M FEELING VERY UNCOMFORTABLE DRIVING THIS VEHICLE.IF THIS VEHICLE GOES INTO FOUR WHEEL DRIVE WHILE I'M ON A MAJOR HIGHWAY IT COULD BE UNSAFE TO MY LIFE AND OTHERS THAT ARE DRIVING WITH ME.BUT THE DEALERSHIP IS NOT TAKING THIS PROBLEM VERY SERIOUSLY I THINK.THIS PROBLEM IS THIS GOING ON. REFERENCE NUMBER 11012598
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075372February 28, 2018
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
TRANSMISSION DOES NOT MOVE INTO NEXT GEAR WHEN DRIVING 20/25 30/35THIS VEHICLE IS AN ACCIDENT WAITING TO HAPPEN YOU CAN'T PASS ANYONE ALSO IT YOU CAN'T MERGE ON HIGHWAY SAFELY YOU MUST DRIVE VEHICLE IN A ADJUSTED MANNER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066913February 4, 2018
POWER TRAIN
TRANSMISSION HUNTS FOR GEAR WHEN TRYING TO ACCELERATE 25-40 MPH WHEN TRANSMISSION TEMP IS 120 DEGREES AND HIGHER IN SLOW AND GO DRIVING. LEADS TO DANGEROUS SITUATION BECAUSE ACCELERATOR PEDAL MUST BE 'STOMPED' ON TO GET TRANSMISSION TO DOWNSHIFT. ESPECIALLY DANGEROUS ON WET ROADS WHEN REAR OF TRUCK CAN SWERVE WHEN ACCELERATING AND IN SLOW AND GO TRAFFIC HAVING TO PUSH HARD ON ACCELERATOR TO GO WHEN MANY CARS AROUND. GM KNOWS OF THE PROBLEM AND PUBLISHES PAPER STATING EXACTLY THE SYMPTOMS AND AND TELL DEALERS NOT TO TAKE FURTHER ACTION OTHER THAN MAKING SOFTWARE UP TO DATE WHICH SOLVES NOTHING. NOT ALL GM TRUCKS AND EVEN CARS OF THIS YEAR ARE AFFECTED BUT YEARS BEFORE AND AFTER FOR DECADES HAVE THIS SAME ISSUE AS FOUND ON INTERNET FORUMS. CHANGING TO DIFFERENT TRANSMISSION FLUIDS AND EVEN CHANGING TORQUE CONVERTORS HAS BEEN DONE IN THE PAST BUT FOR 2015/2016 NO REMEDY IS OFFERED. THIS HAS BEEN GOING ON 1.5 YEARS SINCE NEW AND GETTING WORSE. BECAUSE OF LACK OF OUT OF SERVICE DAYS I DON'T THINK LEMON LAW APPLIES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052870December 6, 2017
POWER TRAIN
SLOW AND GO DRIVING 20-40MPH AFTER COASTING AND TRYING TO ACCELERATE AGAIN THE TRANSMISSION BUCKS HESITATES TRYING TO FIND A LOWER GEAR. IT CAN'T DECIDE WHICH GEAR TO GO INTO AND JUST SPUTTERS AND CHUGS UNTIL I PUSH THE ACCELERATOR 1/2 WAY DOWN OR MORE THE FINDS ITS GEAR AND ROCKETS OFF. THIS TYPE OF DRIVING NOT SAFE AT ALL. THIS HAPPENS ALL THE TIME SINCE PRACTICALLY NEW. GM CLAIMS ITS NORMAL. BULLETINS TO NOT FIX ANYTHING EXCEPT UPDATE THE SOFTWARE. THAT DOESN'T ACCOMPLISH ANYTHING. THIS IS A KNOWN GM ISSUE WITH COLORADOS AND CANYONS AND GM CHANGED TRANSMISSIONS FOLLOWING YEARS AND NO SUPPORT FOR 2015-16
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034299October 18, 2017
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2016 GMC CANYON. WHILE DRIVING 30 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO RESPOND. ALSO, THE VEHICLE DECELERATED ON ITS OWN. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER (TWIN CITY BUICK GMC, 3046 ALCOA HWY, ALCOA, TN 37701) WHERE NOTHING WAS DONE AND THE CONTACT WAS INFORMED THAT THE ISSUE WAS NORMAL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-462-8782 AND STATED THAT THEY WOULD PASS THE ISSUE ON TO THE SENIOR MANAGER. CASE NUMBER: H3455690739 WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 18,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11016232August 18, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2016 GMC CANYON. ON SEVERAL OCCASIONS, WHILE DRIVING, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE FAILED TO RESPOND. THE CONTACT STATED THAT THE VEHICLE WOULD THEN SHIFT INTO GEAR EXTREMELY HARD. THE VEHICLE WAS TAKEN TO RIMROCK GMC CADILLAC (LOCATED AT 840 SHILOH ROAD, BILLINGS, MT 59106 (406) 651-5000) TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE OR DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 11,635.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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