GMC Canyon Complaints (2015)

303 consumer complaints on file.

#11164025December 29, 2018
POWER TRAIN
HAD VEHICLE SERVICED UNDER WARRANTY SEVERAL TIMES FOR TRANSMISSION ISSUES. I WAS TOLD BY THE DEALER I HAD THE MOST CURRENT SOFTWARE UPDATES AS OF MARCH OF 2018. VEHICLE CONTINUES TO BEHAVE BADLY UNDER CERTAIN CIRCUMSTANCES. TRANSMISSION DOES NOT DOWNSHIFT PROPERLY IF NEEDING TO ACCELERATE HARD. ENGINE RPM'S REV TO ABOUT 5,000 RPM AND THE TRANSMISSION GOES INTO TOO LOW OF A GEAR, UNTIL THE CORRECT GEAR IS FOUND. THIS CAUSES A DELAY IN RESPONSE THAT CREATES A SAFETY HAZARD. HAD ONLY ONE INSTANCE WHERE THE TRUCK ACCELERATED HARD OUT OF A 90 DEGREE TURN EVEN THOUGH ONLY LIGHT PEDAL WAS USED. TRANSMISSION SHUTTERS UNDER LIGHT LOAD WHEN GOING UP A SLIGHT UPGRADE. DEALERSHIP DOESN'T NOT WANT TO ACKNOWLEDGE THERE IS A PROBLEM. I WAS TOLD I WOULD BE CONTACTED IF FUTURE UPDATES WERE AVAILABLE AND HAVE HEARD ABSOLUTELY NOTHING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153890December 4, 2018
AIR BAGS, STEERING, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER, SEATS
2015 GMC CANYON. CONSUMER WRITES IN REGARDS TO FRONTAL AIRBAG SAFETY RECALL. *LD THE CONSUMER WAS CONCERNED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALLS FOR VEHICLES WITH THE SAME MAKE, MODEL AND YEAR, DUE TO THE VIN NUMBER. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151362November 13, 2018
ELECTRICAL SYSTEM, STEERING
TRUCK BEGAN LOSING STEERING CONTROL A MONTH AGO, THEN BECAME MORE FREQUENT THE LAST 2 WEEKS. DEALER REPLACE ENTIRE RACK AND PINION ASSEMBLY BECAUSE ELECTRIC STEERING HARNESS AND MODULES WERE FRIED. THIS WAS DUE TO LITTLE OR NO DI-ELETRIC GREASE IN THE CONNECTOR PLUGS, WHICH ALSO, ARE NOT WEATHERPROOFED FROM THE ELEMENTS. $2000 OUT OF MY POCKET TO FIX BECAUSE RECALL ONLY COVERS EARLIER MODELS. THIS IS A VERY SERIOUS SAFETY ISSUE. 3 TIMES THE STEERING GAVE OUT WHILE DRIVING AND IS VERY DIFFICULT TO CONTROL EVEN IF YOU CATCH IT IN TIME. THESE VEHICLES ARE DANGEROUS TO EVERYONE. I WANTED TO FIX IT BEFORE I GET RID OF IT SO SOMEONE ELSE WOULD NOT BE STUCK WITH THIS PROBLEM. TRUCK HAS 50,000 MILES ON IT. BAD DESIGN ON THE ELECTRIC POWER STEERING, CONNECTORS ARE IN THE ELEMENTS AND UNPROTECTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11145078November 3, 2018
ELECTRONIC STABILITY CONTROL (ESC), STEERING
LESS THAN 48 HOURS AFTER A DEALER OIL CHANGE, MY 2015 GMC CANYON EXPERIENCED A POWER STEERING FAILURE WHILE MAKING A RIGHT TURN AT A LIGHT. STABILITRAC/TRACTION CONTROL FAILURE ALSO OCCURRED WITH SERVICE NOTICES AND FAULT LIGHTS APPEARING ON THE DASH. VEHICLE HAD TO BE TOWED VIA FLATBED TO THE DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142759October 25, 2018
STEERING
STEERING WHEEL LOCKS UP WHILE DRIVING AND TURNING TO THE LEFT. THIS HAS HAPPENED TWICE SO FAR, LUCKILY IT HAD RETURNED TO NORMAL QUICKLY. GM HAS A RECALL FOR THIS BUT ONLY VEHICLES MADE JAN.2015 THRU MARCH 19, 2015. MY TRUCK WAS MADE ON MARCH 27, 2015. THIS PROBLEM JUST SHOWED UP NATURALLY AFTER WARRANTY.VEHICLE HAS 50,501 MILES. I HAVE ALSO HEARD OF 2017 MODELS HAVING THE SAME ISSUE. THIS IS A HUGE SAFETY ISSUE THAT SHOULD NOT BE IGNORED!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140399October 15, 2018
ELECTRONIC STABILITY CONTROL (ESC), STEERING
VEHICLE WAS STOPPED AT A STOPLIGHT WHEN THE INSTRUMENT CLUSTER STARTED ALERTING THAT STABILITRACK STABILITY CONTROL NEEDED TO BE SERVICED AND POWER STEERING WAS DISABLED, AS WELL AS THE TRACTION CONTROL OFF LIGHT WAS ILLUMINATED IN THE INSTRUMENT CLUSTER. TURNED VEHICLE OFF AND RESTARTED - POWER STEERING MESSAGE REAPPEARED BUT QUICKLY WENT AWAY AND POWER STEERING FUNCTION RETURNED. THE NEXT DAY WHILE DRIVING < 30 MPH ON CITY STREETS THE ERROR MESSAGES AND PROBLEMS REAPPEARED 4 OR 5 TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139297October 9, 2018
ELECTRONIC STABILITY CONTROL (ESC), STEERING
TL* THE CONTACT OWNS A 2015 GMC CANYON. WHILE DRIVING APPROXIMATELY 5 MPH, THE POWER STEERING AND STABILITRAK WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO SUTLIFF BUICK GMC (169 W AARON DR, STATE COLLEGE, PA 16803), BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE PERSISTED. THE CONTACT STATED THAT THE VEHICLE WAS RESTARTED AND THE WARNING INDICATORS DIMMED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V054000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 44,680. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132855October 2, 2018
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2015 GMC CANYON. THE CONTACT STATED THAT SHE COULD NOT REMOVE THE KEY FROM THE IGNITION. THE VEHICLE WAS TAKEN TO JIM CAUSLEY BUICK GMC (38111 S GRATIOT AVE, CLINTON TWP, MI 48036, (866) 774-0267). THE DEALER STATED THAT SINCE THE WARRANTY WAS EXPIRED, THE CONTACT WOULD HAVE TO PAY FOR THE REPAIR. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE FAILURE WAS REPAIRED BY AN INDEPENDENT MECHANIC. THE CAUSE OF THE FAILURE WAS NOT DISCLOSED. THE MANUFACTURER DENIED THE CONTACT'S REQUEST FOR REIMBURSEMENT SINCE THERE WAS NO RECALL ON THE VEHICLE. THE FAILURE MILEAGE WAS 26,000. *TT UPDATED 11/29/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11131065September 24, 2018
STEERING
HAVING MULTIPLE PROBLEMS WITH POWER STEERING FAILURE. THIS HAS HAPPENED ON MULTIPLE OCCASIONS. I HAVE TO STOP THE TRUCK TURN IT OFF TO GET IT TO RESET. SOME DAYS IT MAY TAKE TURNING OFF THE VEHICLE 15 TO 20 TIMES BEFORE IT WILL RESET
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129771September 16, 2018
ELECTRICAL SYSTEM, STEERING
WOULD RANDOMLY EXPERIENCE LOSS OF ELECTRICAL POWER STEERING ASSIST. LOSS OF ASSIST WOULD HAPPEN AT ALL TIMES, WHILE STATIONARY, WHILE DRIVING STRAIGHT, WHILE TURNING, AT HI LOW OR NO SPEEDS. NEEDED TO PARK VEHICLE AND TURN OFF AND RESTART VEHICLE TO RESTORE POWER STEERING ASSIST. OPERATOR WOULD BE PROMPTED WITH A "LOSS OF POWER STEERING, DRIVE WITH CARE" WARNING. SCANNING WITH OBDII TOOL SHOWED THE LOSS OF STEERING ASSIST WAS ALWAYS TIED TO U0420 DTC. ERRORS WERE OCCURRING IN AUGUST SO TEMPS WERE BETWEEN 70 AND 100 DEGREES F. ERROR IS BEHAVING EXACTLY LIKE A LOOSE ELECTRICAL CONNECTION, PROBABLY TO THE POWER STEERING TORQUE SENSOR. VEHICLE WAS TAKEN TO DEALERSHIP AND APPEARED TO BE EXHIBITING THE EXACT SAME SYMPTOMS AS NHTSA RECALL 16V054000. TRIED TO GET GM TO HONOR THIS REPAIR HOWEVER THEY CLAIMED MY VEHICLE IS NOT IN THE AFFECTED 2015 MODEL YEAR DATE RANGE. DEALER PERFORMED THE SAME REPAIR DEFINED BY THE RECALL AND HAVE NOT HAD ANY POWER STEERING LOSS FOR LAST 3 WEEKS SINCE RECEIVING VEHICLE BACK FROM DEALER. IF THE ERROR WAS NOT FIXED I WOULD HAVE EXPECTED IT TO CONTINUE HAPPENING AT THE SAME FREQUENCY AS BEFORE (2-5 TIMES PER DAY)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120977August 20, 2018
STEERING
TL* THE CONTACT OWNS A 2015 GMC CANYON. WHILE DRIVING VARIOUS SPEEDS, THE STEERING SEIZED. THE VEHICLE WAS ABLE TO BE OPERATED, BUT EXCESSIVE EFFORT WAS NEEDED TO TURN THE VEHICLE. IN ADDITION, THE POWER STEERING AND STABILITRAK WARNING INDICATORS ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 38,295.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121042August 20, 2018
STEERING, TRACTION CONTROL SYSTEM
TL* THE CONTACT OWNS A 2015 GMC CANYON. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE LOST POWER AND THE POWER STEERING ASSIST AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED. IN ADDITION, THE "SERVICE SELECT A TRACK" MESSAGE APPEARED AND THE STEERING ABILITY BECAME VERY DIFFICULT. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND SHUT OFF THE VEHICLE. AFTER APPROXIMATELY THREE MINUTES, THE VEHICLE WAS RESTARTED AND OPERATED NORMALLY. THE CONTACT STATED THAT THE FAILURE OCCURRED TWICE IN A WEEK. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V054000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 56,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119529August 13, 2018
ENGINE
TL* THE CONTACT OWNS A 2015 GMC CANYON. THE CONTACT STATED THAT THE ENGINE STALLED NUMEROUS TIMES WHILE IDLING AT A COMPLETE STOP. THE VEHICLE WAS TAKEN TO TODD WENZEL BUICK GMC OF DAVISON (1146 SOUTH STATE ROAD, DAVISON, MICHIGAN, (810) 655-9587) FOR DIAGNOSTIC TESTING, BUT THE DEALER WAS UNABLE TO LOCATE A FAILURE CODE. THE DEALER ALSO TEST DROVE THE VEHICLE AND WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 31,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113567July 25, 2018
ELECTRONIC STABILITY CONTROL (ESC), STEERING
TWICE WHILE DRIVING THE POWER STEERING HAS GONE OUT AND THE STABILITY CONTROL LIGHT HAS COME ON. THE FIRST TIME I CUT THE TRUCK OFF AND RESTARTED IT. AT THAT POINT IT APPEARED TO BE FINE. NOW IT BEEN ABOUT 2 WEEKS SINCE THE FIRST OCCURRENCE AND THIS MORNING IT HAPPENED AGAIN. I RESEARCHED TO SEE IF THERE WERE ANY RECALLS. THERE IS A RECALL ON THE POWER STEERING FOR THE 2015 CANYON BUT I'M BEING TOLD THAT MY TRUCK IS NOT ON THE LIST. I THINK THEY NEED TO LOOK DEEPER INTO THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11105127July 2, 2018
ELECTRONIC STABILITY CONTROL (ESC), STEERING
POWER STEERING AND STABILITY CONTROL DROP OUT WHILE DRIVING AT ANY SPEED. TURNING THE VEHICLE OFF AND CRANKING AGAIN WILL RESTORE POWER STEERING. SOMETIMES THIS MUST BE DONE 2 OR 3 TIMES TO GET POWER STEERING BACK. THIS IS HAPPENING DAILY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102564June 19, 2018
ELECTRONIC STABILITY CONTROL (ESC), STEERING
I WAS DRIVING ABOUT 35 MILES AN HOUR WHEN STABILITRAC AND LOSS OF STEERING ASSIST WARNING LIGHTS CAME ON. STEERING BECAME EXTREMELY DIFFICULT AND I VEERED INTO THE ONCOMING LANE WHILE MAKING A RIGHT HAND TURN TO EXIT THE MAIN ROAD. I WAS GOING TO HAVE THE VEHICLE TOWED TO THE DEALERSHIP, BUT THE DEALERSHIP SERVICE AGENT RECOMMENDED TURNING THE VEHICLE OFF AND RESTART AFTER 30 SECONDS. THIS WORKED, BUT I TOOK IT IN TO THE DEALER TO HAVE IT CHECKED. THEY FOUND NO FAULT CODES. FIVE DAYS LATER IT HAPPENED AGAIN WHILE ON THE INTERSTATE DOING 70 MPH. FORTUNATELY, I ONLY NEEDED TO MAKE THREE TURNS TO GET TO THE DEALERSHIP. THE DEALERSHIP REPLACED THE POWER STEERING RACK ASSEMBLY AT A COST OF $1662.01. I CONTACTED GM TO ASK IF THE EXPENSE WOULD BE COVERED BY RECALL 16V054000. I WAS ASSIGNED A CASE SERIAL AND AFTER SEVERAL INQUIRIES, A SENIOR GM REPRESENTATIVE STATED IT WAS NOT COVERED BY THE RECALL AND IT WAS A DIFFERENT MODULE CAUSING THE RECALL. SHE OFFERED A $100 VOUCHER FOR FUTURE VEHICLE SERVICE AND CLOSED MY CASE AS DISSATISFIED. REGARDLESS OF THE MODULE, LOSS OF STEERING IS A LIFE THREATENING HAZARD AND THE RECALL SHOULD BE EXPANDED. THE VEHICLE HAD APPROXIMATELY 81,900 AND 82,100 MILES WHEN THIS OCCURRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097677May 23, 2018
STEERING
WHILE DRIVING , LOST POWER STEERING ASSIST, VERY HARD TO STEER. TOOK TO DEALER AND GOT THE FOLLOWING ERROR CODE - C0545 - STEERING WHEEL TORQUE SENSOR. THIS HAS HAPPENED TWICE AND IN BOTH OCCASIONS, IT IS VERY HARD TO STEER . IN BOTH INSTANCES, DRIVING ON THE HIGHWAY AND VERY HARD TO PULL OVER. ONCE YOU E ERROR DISSAPEARS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089014April 19, 2018
STEERING
OCCASIONALLY, WHILE DRIVING A WARNING CHIME SOUNDS AND POWER STEERING FAILS. IT BECOMES VERY DIFFICULT TO STEER THE TRUCK AND TWO WARNINGS ARE DISPLAYED, "POWER STEERING DISABLED" AND "STABILITRAK OFF". IF I PULL OVER, STOP, AND TURN OFF THE ENGINETHE PROBLEM CLEARS UPON RESTART. THIS IS INCREDIBLY DANGEROUS. THE PROBLEM HAS OCCURRED WHILE DRIVING SLOWLY AND AT HIGHWAY SPEEDS. IT IS HAPPENING MORE FREQUENTLY WITH INCREASING MILEAGE. CURRENT MILEAGE IS 70K BUT HAS BEEN HAPPENING SINCE ABOUT 40K.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084792April 12, 2018
STEERING
ON SEVERAL OCCASIONS I HAVE LOST ALL POWER STEERING AFTER GETTING 2 SERVICE WARNINGS. IN THIS TYPE OF VEHICLE WITH ELECTRIC POWER ASSIST STEERING, IT IS INCREASING DIFFICULT TO STEER. (WORSE THAN AN OLD TRUCK WITHOUT POWER STEERING) IN THE EVENT OF AN EMERGENCY, IF THIS WERE TO HAPPEN SUDDENLY, I CAN NOT SEE HOW IT WOULD BE POSSIBLE TO MAINTAIN CONTROL OF THE VEHICLE. I AM GETTING 2 WARNINGS. THE FIRST IS TO "SERVICE STABILITRACK" AT THE SAME TIME, "SERVICE POWER STEERING DRIVE WITH CARE". AT THIS POINT I LOSE ALL POWER STEERING. THE ERRORS OCCUR WHEN DRIVING, AND HAVE ALWAYS HAPPENED AT HIGHWAY AND INTERSTATE SPEEDS (40+ MPH?). IN ALL INITIAL INSTANCES, THE TRUCK WAS TRAVELING ON WELL MAINTAINED ROADS, WHICH WERE STRAIGHT. I WAS NOT MAKING ANY TURNS SUCH AS A TRAFFIC SIGNAL OR INTERSECTION. ON OCCASIONS I HAVE BEEN ABLE TO PULL OVER, STOP, TURN THE TRUCK OFF, RESTART AND THE ERROR CLEARS. IN THE LAST 2 DAYS I HAVE CLEARED THE ERROR, BUT IT RETURNS WITH THE SAME RESULT, NO POWER STEERING. AFTER READING SOME REVIEWS ONLINE, IT SEEMS TO BE A SOMEWHAT COMMON ISSUE, AND MOST RESULT IN A LOSS OF POWER STEERING. MY TRUCK IS CURRENTLY AT THE DEALER AND THE PART WAS NOT IMMEDIATELY AVAILABLE (POSSIBLY SHOWING THE NUMBER OF ISSUES??) THE DEALERSHIP HAS STATED THAT IT IS THE 'STEERING GEAR', OR RACK & PINION WHICH HAS FAILED. THE VEHICLE HAS ADDITIONALLY HAD A RECALL FOR SIMILAR ISSUES, BUT THE DEALERSHIP STATED THAT IT WAS FOR A 'SOFTWARE UPDATE'. THIS IS SAID TO HAVE BEEN THE FIX IN OTHER SIMILAR SITUATIONS. I SEE THIS AS A SERIOUS SAFETY ISSUE, THE MOST SERIOUS I HAVE HAD IN ANY TRUCK I HAVE OWNED. THIS IS THE REASON FOR FILING THIS REPORT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10765685April 10, 2018
STEERING, POWER TRAIN:AUTOMATIC TRANSMISSION
2015 GMC CANYON. CONSUMER WRITES IN REGARDS TO VEHICLE STEERING WHEEL VIBRATION WHILE DRIVING AND TRANSMISSION PROBLEMS. CONSUMER HAS DIFFERENT VEHICLE COMPLAINT IN ARTEMIS. *SMD *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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