GMC Canyon Complaints (2016)

271 consumer complaints on file.

#11329770June 19, 2020
AIR BAGS, SEAT BELTS
VEHICLE WAS INVOLVED IN TWO VEHICLE ACCIDENT. DRIVER AIRBAG IN 2016 CANYON FAILED TO DEPLOY UPON IMPACT WITH OTHER VEHICLE. ACCIDENT OCCURRED ON A CITY STREET IN GULFPORT, MS. WAS GOING STRAIGHT AT POSTED SPEED OF 35MPH, SECOND VEHICLE FAILED TO YIELD AT CROSS STREET. "T" BONED 2ND VEHICLE IN DRIVER DOOR. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11328536June 12, 2020
ENGINE
WHEN TRYING TO ACCELERATE VEHICLE STUDDERS AND HAS NO POWER UNTIL MORE GAS IS APPLIED. VEHICLE CHANGES GEARS WAY TO FAST CAUSING YOU TO HAVE TO APPLY MORE ACCELERATION. VEHICLE DOESN'T DOWNSHIFT CAUSING YOU TO ALSO HAVE TO APPLY MORE ACCELERATION TO GAIN SPEED. SERIOUS SAFETY HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316374March 5, 2020
POWER TRAIN, UNKNOWN OR OTHER
IGNITION WILL NOT FULLY TURN OFF AND RELEASE KEY WHEN TRUCK IS PLACED IN PARK. I'M ADDITION IGNITION AND KEY BECOME VERY HOT TO THE TOUCH AFTER DRIVING FOR OVER 20 MINUTES (TEMP OUTSIDE IS COOL 50-60). TRUCK WILL EVENTUALLY TURN OFF AND RELEASE THE KEY AFTER RESTARTING AND SHIFTING THROUGH ALL GEARS MULTIPLE TIMES (TURNING OFF, BACK ON, SHIFTING, ETC.). ALREADY ATTEMPTED CLEANING KEYS (BOTH SETS) WITH NO CHANGE IN BEHAVIOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316082March 4, 2020
ELECTRONIC STABILITY CONTROL (ESC), STEERING
PERIODIC LOSS OF POWER STEERING. NOT CONSISTENT. HAPPENS WHILE DRIVING, SITTING IDLE WITH ENGINE ON. MUST PULL OVER AND CYCLE IGNITION. STEERING LOSS IS DANGEROUS. LIMITED CONTROL OF THE VEHICLE. BROUGHT TO DEALER SEVERAL TIMES BEFORE THEY TOLD ME TO REPLACE THE GEAR ASSEMBLY FOR $2,000. VEHICLE HAS 62K MILE AND IS OUT OF WARRANTY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315856March 3, 2020
STEERING
I WAS DRIVING THE LISTED TRUCK ON A SIX LANE HIGHWAY (270) IN MISSOURI WHEN MY POWER STEERING COMPLETELY FAILED. I WAS ABLE TO EXIT THE HIGHWAY BY USING EVERY BIT OF STRENGTH I HAD AND I'M A SIX FOOT TALL 200LB MAN. IT WAS SATURDAY BUT I WAS ABLE TO GET THE TRUCK TO THE DEALER AND PROVIDED THEM WITH A MEMO DETAILING THE FAILURE. THEY WERE CLOSED FOR THE WEEKEND. THE STEERING HAD BEEN ACTING SUSPECT BEFORE AND IN FACT I HAD AN APPOINTMENT THE FOLLOWING MONDAY TO HAVE IT CHECKED. HAD IT BEEN MY WIFE OR GRANDDAUGHTER DRIVING WHEN THE FAILURE OCCURRED THE RESULTS MIGHT HAVE BEEN TRAGIC. FOLLOWING MY EXPERIENCE I DID A SOCIAL MEDIA SEARCH AND FOUND MANY INCIDENTS IDENTICAL TO MINE WITH THE SAME TYPE OF TRUCK. MY TRUCK IS A GMC AND THE CHEVY COLORADO IS THE SAME. THIS TRUCK HAD 62,000 MILES AND I HAVE OWNED IT SINCE IT WAS NEW. THE STEERING PUMP IS ELECTRICAL WHICH REPLACED AN OLD AND PROVEN HYDRAULIC STYLE THAT RARELY FAILED. I HAVE BEEN DRIVING 60 YEARS AND NEVER HAD ONE FAIL . I QUESTION THE ABILITY OF GM ENGINEERING TO DESIGN A NEW TYPE OF PUMP THAT IS RELIABLE. THEIR INABILITY TO DO SO RESULTS IN A $1900 REPAIR NOT TO MENTION A POTENTIAL LOSS OF LIFE. IN MY CASE GM DID PICK UP A PORTION OF THE REPAIR BUT MY SHARE STILL EQUALED $750.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11312231February 29, 2020
UNKNOWN OR OTHER
TRUCK HAS 51496 MILES. ENGINE LIGHT WAS ON. COMPUTER CODE STATED EXHAUST AFTERTREATMENT FUEL INJECTOR CONTROL CIRCUIT. HAD TO REPLACE THE INJECTOR. CODE DTCP20CB. SHOULD THIS BE COVERED UNDER THE EMISSIONS WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315340February 29, 2020
ELECTRICAL SYSTEM, POWER TRAIN
TOUCH SCREEN AND IN DASH DIGITAL SPEEDOMETER RANDOMLY CHANGES ON ITS ON, THE TOUCH SCREEN WILL NOT RESPOND AND CHANGE RADIO STATIONS, VOLUME, CONTACT ON STAR, TRY TO USE PROJECTION OPTION, MOVE THE MAP ON GPS, AND CHANGE THE DIGITAL SPEEDOMETER FROM SPEED LIMIT TO RADIO STATIONS. ON MULTIPLE OCCASIONS WHILE DRIVING AT NIGHT THE ENTIRE DASH, RADIO, GAUGES LIGHTS EVERYTHING WENT BLACK RANDOMLY AS IF THE TRUCK WAS NOT TURNED ON BUT THE TRUCK CONTINUED TO DRIVE NORMAL AND AFTER WHAT LOOKS LIKE A RESET MAYBE 20-30 SECONDS EVERYTHING REBOOTS AS IF YOU JUST STARTED THE TRUCK. THEN IT'S BACK TO RANDOM BERSERK OUTBURSTS BY THE TOUCH SCREEN. TRANSMISSION STARTED GETTING JERKY BETWEEN GEARS AT 15K MILES AND HAS ONLY GOTTEN WORSE AT 35K MILES. ENTIRE VEHICLE SHAKES BETWEEN GEARS FRONT TO REAR AND BACK. THROUGH ALL GEARS. ALSO SOME STRONG HARD HITTING SHIFTS. DEALERSHIP HAS HAD VEHICLE 2 TIMES FOR BOTH ISSUES AND SEE NOTHING WRONG. THEY ARE CLEARLY LYING. GM WILL ALSO NOT HELP AND HAVE BEEN CONTACTED DIRECTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311756February 26, 2020
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
TRAVELING DOWN CITY STREET APPROX 35MPH VEHICLE UNEXPECTEDLY SHUT OFF, DASH WENT DARK BUT INFOTAINMENT SYSTEM CONTINUED TO WORK. LOSS OF ALL POWER. BRAKES SHUTTERED WHEN ATTEMPTING TO COME TO A STOP. PUT THE VEHICLE IN PARK, TURNED IT OFF, AND BACK ON. VEHICLE DROVE NORMALLY AFTER THAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310926February 23, 2020
STEERING
MY 2016 GMC CANYON HAS EXPERIENCED EIGHT POWER STEERING ASSIST FAILURES WHILE DRIVING SINCE LATE 2019. THE ASSOCIATED STEERING SERVICE WARNING LIGHT AND AUDIBLE ALARM ARE ACTIVATED ALONG WITH TRACTION CONTROL OFF AND ANTISKID CONTROL INDICATORS. THE ALARMS CLEAR UPON RESTARTING VEHICLE AND STEERING ASSIST RETURNS. ISSUE HAS OCCURRED AT BOTH HIGHWAY SPEED AND LOW SPEED. THE EVENT FREQUENCY RECENTLY INCREASED FROM RANDOM TO FIVE EVENTS OVER TWO CONSECUTIVE DAYS VEHICLE MILEAGE ON 2/23/2020 IS 38459 MILES..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279121November 9, 2019
STEERING
THE VEHICLE LOST POWER STEERING WHILE ON THE HIGHWAY. VEHICLE WAS TOWED TO REPAIR SHOP. COMPUTER COULD NOT PICK UP THE PROBLEM. POWER STEERING WAS WORKING AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277075October 30, 2019
POWER TRAIN
VEHICLE HAS FREQUENT SLOW ACCELERATION WHEN ENTERING HIGHWAYS. I HAVE TO STEP ON THE ACCELERATOR HARD TO HAVE THE ENGINE PICK-UP SPEED, WHICH LEADS TO THE ENGINE OVER ACCELERATING. WHEN I SLOW DOWN ON SHARP ROAD TURNS AND ACCELERATE TO PICKUP SPEED THE TRANSMISSION SHIFTING THE GEAR HARD (MAKING A THUMP SOUND). HAVE GONE TO DEALER AT MERCED GMC AND TURLOCK CHEVROLET. BOTH STATE CAR IS RUNNING THE WAY GMC MANUFACTURED IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269140October 17, 2019
STEERING
TL* THE CONTACT OWNS A 2016 GMC CANYON. WHILE DRIVING APPROXIMATELY 20 MPH, THE STEERING LOST POWER AND THE SERVICE POWER STEERING, ANTI-LOCK BRAKING SYSTEM, AND STABILITRAK INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO MILLS GM (218-297-0074, LOCATED AT 14138 DELLWOOD DR N, BAXTER, MN 56425) WHERE IT WAS KEPT FOR OBSERVATION. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT A SIMILAR FAILURE OCCURRED IN 2017 AND THE POWER STEERING SENSOR WAS REPLACED. THE FAILURE RECURRED IN EARLY 2018 AND THE POWER STEERING WAS REPAIRED BY THE SAME DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 29,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269058October 16, 2019
STEERING
MULTIPLE TIMES OVER THE PAST 10 DAYS THE DASHBOARD ON MY 2016 GMC CANYON (PURCHASED IN MID 2015) DISPLAYS A WARNING OF POWER STEERING PROCEED WITH CAUTION OR SERVICE STABILITRAK. THE STEERING WHEEL TIGHTENS AND I'VE HAD TO PULL OVER AND TURN OFF THE TRUCK. ISSUE SEEMS TO BE FIXED ONCE THE TRUCK STARTS BACK UP. TWICE IT'S HAPPENED ON THE FREEWAY, SEVERAL OTHER TIMES IN THE STREET AT VARIOUS SPEEDS, WHOLE TURNING AND WHILE DRIVING STRAIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266707October 7, 2019
STEERING
TL* THE CONTACT OWNS A 2016 GMC CANYON. WHILE DRIVING 40 MPH, THE VEHICLE BEGAN TO PULL TOWARDS THE LEFT OR RIGHT WHILE ATTEMPTING TO DRIVE STRAIGHT. WHEN THE CONTACT ATTEMPTED TO TURN THE VEHICLE AT LOW SPEEDS, THE VEHICLE HESITATED TO TURN AND ATTEMPTED TO STEER STRAIGHT AHEAD. ROBERT WOODALL CHEVROLET BUICK GMC CADILLAC (LOCATED AT 1063 RIVERSIDE DR, DANVILLE, VA 24540, 434-797-1411) WAS CONTACTED, BUT COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS CURRENTLY OCCURRING WHILE DRIVING VARIOUS SPEEDS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 141,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256267September 17, 2019
STEERING
WHILE DRIVING I LOST POWER STEERING CAUSING THE TRUCK TO PULL INTO NEXT LANE. LUCKLY NO OTHER VEHICLE WAS NEAR. GMC DEALERSHIP SAID THE ARE NOT AWARE OF ANY ISSUES WITH STEERING GEAR BOX FOR THE 2016 CANYON. THIS VERY DANGEROUS AS I SEE OTHER COMPLAINTS. IT NEEDS TO BE LOOKED INTO. AND COSTLY $1900 DOLLAR REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255811September 16, 2019
ELECTRICAL SYSTEM
WHILE DRIVING, THE INSTRUMENT PANEL SHUT DOWN AND THEN REBOOTED AS IF I WAS STARTING THE VEHICLE EVEN THOUGH THE ENGINE NEVER SHUT OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255804September 16, 2019
STEERING
TL* THE CONTACT OWNS A 2016 GMC CANYON. WHILE DRIVING BETWEEN 35 AND 55 MPH, THE STEERING WHEEL SEIZED. WHILE THE VEHICLE WAS STATIONARY AT A STOP SIGN, THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 44,927.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255805September 16, 2019
ELECTRICAL SYSTEM, STEERING, SUSPENSION
I WAS DRIVING ON A FREEWAY 80MPH AND THE STEERING WENT OUT. THIS CAUSED THE VEHICLE TO VEER FROM THE LEFT LANE INTO THE CENTER LANE, FORTUNATELY THERE WAS NO VEHICLE IN THE CENTER LANE. GMC STATED IT WAS JUST A DEFECTIVE PART. MY OPINION IS THAT IT IS A FAILED DESIGN THAT WOULD ALLOW A VEHICLE TO LOOSE STEERING AT 80MPH. THE VEHICLE HAS 46,700MI. I HAVE HAD NOISES IN THE FRONT AND REAR OF THE VEHICLE AND AM CONCERNED THAT THIS MAY HAVE CONTRIBUTED TO THE LOSS OF STEERING. I HAVE RETURNED THE VEHICLE TO GM FIVE TIMES TO FIX THE NOISES WITH NO SUCCESS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243891August 14, 2019
UNKNOWN OR OTHER
ALL MY DASH LIGHTS KEEP COMING ON AND ALARMS GOING OFF. THE POER STEERING, ABS, CHECK ENGINE, STABILITY TRACK, PARKING BRAKE, BRAKE, ETC. IF I PULLED OVER AND TURNED THE VEHICLE OFF TO GET THIS TO STOP NOTHING WORKS WHEN I CRANK IT UP. I HAVE NO POWER STEERING. IF I CRANK IT A COUPLE TIMES EVERYTHING GOES TO WORKING. THEN A FEW MILES IT ALL STARTS AGAIN. THIS HAS BEEN GOING ON SINCE APRIL. I HAVE PUT IT IN SHOP IN APRIL, THE DEALER COULDN'T GET IT TO DUPLICATE, IN MAY, SAME THING, IN JUNE THEY FINALLY GOT IT TO DUPLICATE AND CHANGED A MODULE. I DROVE IT 772 MILES IT STARTED AGAIN. I CARRIED IT BACK IN JULY THEY SAID GMC SAID IT WAS A STEERING GEAR. I GOT IT BACK AT 336 MILES IT STARTED AGAIN AUG. 2ND, IT DID IT AGAIN AT 798, THEN 813 MILES ON 8/9. I CARRIED IT BACK THEY SUPPOSEDLY FOUND A RUBBED SPOT IN A WIRING HARNESS AND FIXED THAT STATING THEY BELIEVE IT IS FIXED. I CONTACTED GMC IN JULY TRYING TO GET THEM TO TAKE THIS TRUCK BACK, THEY SAID THEY COULDN'T DO THAT BUT EXTENDED THE MFG WARRANTY OUT TO 100000 MILES. I BOUGHT THE TRUCK USED WITH 16000 MILES ON IT STILL UNDER MFG WARRANTY, ALL THE PROBLEMS STARTED AT A LITTLE OVER 34500 MILES. I FEAR FOR MY SAFETY AS WELL AS OTHER DUE TO STEERING WHEEL LOCKING UP. I MENTIONED THIS TO GMC AS WELL. IS THERE ANYTHING I CAN DO TO GET GMC TO TAKE THIS VEHICLE BACK? I CAN GET PAPERWORK FROM DEALER IF NEEDED. IS THERE ANYTHING YOU CAN DO WITH THIS? I HAD A CASE # WITH GMC WHEN THE GAVE EXTENDED MFG WARRANTY [XXX]. I TALKED WITH A REPRESENTATIVE NAME MARTIN PHONE # 866-790-5700. EXT. 5915657. I LEFT HIM A MESSAGE ON 8/12, HE IS YET TO RETURN MY CALL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231341July 12, 2019
POWER TRAIN, UNKNOWN OR OTHER
1) <POWERTRAIN> I HAVE 40K ON MY CANYON AND AM EXPERIENCING ACCELERATION ISSUES 0-40MPH 1-3RD SHIFT POINTS (AUTOMATIC TRANSMISSION). THE TRANSMISSION ACTS LIKE IT CANNOT DECIDE TO EITHER SAY IN 2ND OR SHIFT TO 3RD AND THERE'S A LAG OR SURGING AFFECT WHEN THIS HAPPENS. I HAD THE TRANSMISSION FLUID AND TRANSFER CASE FLUIDS CHANGED AR THE GM DEALERSHIP. PROBLEM STILL PERSISTS. 2) <OTHER> KEY GETS STUCK IN THE IGNITION. WHEN PLACING THE TRUCK IN PARK THERE'S AN INTERNAL RELAY/SWITCH WITHIN THE SHIFTER THAT IS SUPPOSED TO ACTIVATE A RELAY/UNLOCK SIGNAL TO THE KEY TUMBLER IN THE STEERING COLUMN. THIS DOESN'T ALWAYS HAPPEN AND THE KEY WON'T TURN TO THE OFF POSITION TO ALLOW IT TO BE RELEASED. I HAVE TO TURN THE KEY TO THE ACC POSITION PUT THE TRUCK IN DRIVE THEN BACK INTO PARK TO GET THE RELAY/SWITCH TO DIS-ENGAGE THE KEY POSITION FROM BEING LOCKED IN ACC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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