GMC Canyon Complaints (2016)

271 consumer complaints on file.

#11403674March 18, 2021
STEERING, UNKNOWN OR OTHER
UNABLE TO GET THE KEYS OUT OF THE IGNITION WHEN COME TO A COMPLETE STOP AND IS IN PARK.. THE KEY WON'T GET RELEASED FROM THE IGNITION.. I HAVE TO RESTART THE TRUCK SEVERAL TIMES AND REPEAT TAKEN THE KEYS OUT. IT IS AS IF THE IGNITION WON'T RECOGNIZE THE KEY..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396057February 13, 2021
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
MY WIFE AND I WERE TRAVELING AT APPROXIMATELY 55 MILES AN HOUR WHEN ALL DASH LIGHTS NAV SYSTEM GAUGES ETC. TURNED OFF. IT WAS AS IF I TURN THE IGNITION OFF. THEN IT TURNED ITSELF BACK ON AND SEEM TO FUNCTION NORMALLY. THE VEHICLE HAD A SIMILAR PROBLEM PREVIOUS TO THIS AND THERE WAS A RECALL PERFORMED ON IT RECENTLY. ALSO THIS VEHICLE IS SUPPOSED TO GET CLOSE TO 30 MPG AND NOW THE BEST I CAN GET IS 21 MPG. IT HAS HAD A ROUGH IDLE AND SHUT DOWN ON ME SEVERAL TIMESDURING THE LAST FEW YEARS. I FEEL LIKE THIS VEHICLE IS UNSAFE AND GMC SHOULD BE HELD ACCOUNTABLE. I BOUGHT THIS VEHICLE BECAUSE I WANTED GOOD FUEL ECONOMY FROM A DIESEL AND THAT IS NOT THE CASE. THIS VEHICLE HAS HAD A NUMBER OF MAJOR ISSUES AND NUMEROUS RECALLS BUT NONE HAVE ADDRESSED THE VEHICLE SHUTDOWN. I HAVE READ MULTIPLE ACCOUNTS OF OWNERS NEARLY GETTING KILLED WHEN THEIR VEHICLE RANDOMLY SHUTS OFF WHILE DRIVING. THE VEHICLE SEEMS UNSAFE AND I FEEL THEY MISREPRESENTED THE FUEL ECONOMY OF THE DIESEL ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11391002February 1, 2021
FUEL/PROPULSION SYSTEM
AN ANIMAL CHEWED THROUGH THE FUEL LINE CAUSING A SIGNIFICANT FUEL LEAK. THIS WAS CAUSED BY THE CONSTRUCTION ON THE FUEL LINE CONTAINING SOY BASED PRODUCTS WHICH ATTRACTS WILDLIFE. THIS OCCURRED WHILE THE VEHICLE WAS PARKED (STATIONARY).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390909January 31, 2021
STEERING
THE POWER STEERING HAS GONE OUT COMPLETELY ON SEVERAL OCCASIONS. VEHICLE IS VERY DIFFICULT TO CONTROL ESPECIALLY WHEN ON INTERSTATE AT HIGHER RATE OF SPEED. THIS IS DANGEROUS. IT IS A SHAME THAT GMC ONLY INCLUDED 2015 CANYONS IN RECALL AND NOT 2016 BUT ALSO THAT NHTSA HAS NOT INTERVENED ON THIS VERY DANGEROUS MALFUNCTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385127December 27, 2020
STEERING
POWER STEERING GOES OUT WHILE DRIVING AND STEERING WHEEL WILL GET HARD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377276December 1, 2020
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
VEHICLE FREQUENTLY SHUTS OFF DURING BRAKING OR WHILE STOPPED AND MUST BE RESTARTED BEFORE THE VEHICLE CAN OPERATE AGAIN. VEHICLE EXPERIENCES VIOLENT GEAR CHANGES AND SIGNIFICANT LAGGING DURING PERIODS OF MODERATE ACCELERATION AT LOW SPEEDS. GEAR CHANGES RESULT IN EITHER SEVERE UNRESPONSIVENESS AND A GENERAL LACK OF ACCELERATION OR AN AGGRESSIVE GEAR CHANGE THAT JERKS THE VEHICLE AND SPINS THE TIRES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376960November 29, 2020
STEERING
LIKE THOUSANDS OF OTHER CANYONS/COLORADOS, POWER STEERING FAILS AT RANDOM TIMES CAUSING STEERING WHEEL TO BE RIPPED FROM HANDS. EXTREMELY DANGEROUS. HAPPENS AT ALL SPEEDS, MOVING OR STATIONARY. I DON'T UNDERSTAND WHY IT'S ONLY RECALLED ON 2015 MODELS WHEN IT'S EXACTLY SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373189November 5, 2020
UNKNOWN OR OTHER
I PUT THE CAR INTO PARK AND TURN THE KEY TO TURN THE IGNITION OFF. ENGINE TURNS OFF BUT KEY DOES NOT TURN IN TO OFF POSITION. I HAVE TO START AND TURN THE TRUCK OFF MULTIPLE TIMES TO RELEASE THE KEY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365740October 22, 2020
POWER TRAIN
TRANSMISSION CONSISTENTLY SHUDDERS WHEN ACCELERATING IN ALL DRIVING CONDITIONS AND SPEEDS, AND SOMETIMES GOES TO HIGHER RPMS WHEN ENGINE IS WARM AND RESTARTED. DEALER SAID THIS WAS NORMAL WHEN RECENTLY BROUGHT IN. IT WAS NOT SHOWING ANY CODES. DEALER SAID NOT TO KEEP 4X4 IN AUTO MODE. LESS THAN A WEEK AFTER RECEIVING TRUCK BACK FROM DEALER, A 4 WHEEL DRIVE WARNING MESSAGE WAS DISPLAYED AND THE CAR WOULD NOT GO INTO 4 WHEEL DRIVE OR AUTO. MESSAGE AND PROBLEM COMES AND GOES. SHUDDERING SHOULD NOT OCCUR AND KEEPING IN AUTO MORE DURING RAIN AND COLD WEATHER IS A SAFETY PRECAUTION THAT SHOULD NOT BE AN ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363109October 6, 2020
STEERING
DRIVING DOWN THE ROAD AND MY STEERING WHEEL LOCKED UP WITH A NOTIFICATION POPPING UP SAYING POWER STEERING DRIVE WITH CARE. I COULDN'T TURN THE STEERING WHEEL AT ALL. I HAD TO PUT MY TRUCK IN PARK IN THE MIDDLE OF THE ROAD AND TURN IT OFF AND TURN IT BACK ON IN ORDER FOR THE MESSAGE TO CLEAR AND MY STEERING TO WORK AGAIN. LUCKILY I WAS CLOSE TO THE HOUSE AND DIDN'T HAVE TO DRIVE MUCH FURTHER. I'M WORRIED IT WILL HAPPEN AGAIN WHICH IS SCARY BECAUSE I HAVE A ONE YEAR OLD AND ANOTHER NEWBORN COMING IN THE NEXT FEW MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11359946September 19, 2020
STEERING
DRIVING 65 MILES AN HOURS AND STEERING WHEEL LOCKED, SEVERAL TIMES, I COULD OF HAD AN ACCIDENT ON THE EXPRESS WAY, IT HAPPENED AGAIN WHILE I TRY TO TAKE IT TO THE DEALER TODAY 09/19/2020. I ALSO HAVE PICS OF THE WARNING IT PROVIDED ME, 'STABILITRAK' AND 'POWER STEERING DRIVE WITH CARE' TRUCK WAS IN MOTION WHEN THIS OCCURRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355544September 17, 2020
ENGINE, STEERING
THE CONTACT OWNED A 2016 GMC CANYON. THE CONTACT STATED THAT ON 10/14/2019, WHILE BRAKING TO MAKE A RIGHT TURN INTO THE GMC DEALERSHIP (BROWN & BROWN AT1550 E DRIVERS WAY, GILBERT, AZ 85297, (480) 835-0900) FOR ROUTINE MAINTENANCE, THE VEHICLE LOST POWER AND THE POWER STEERING WAS DISABLED MAKING STEERING VERY DIFFICULT. THIS OCCURRED AGAIN BEFORE ARRIVING AT THE SERVICE ENTRANCE. THE CONTACT STATED THAT MULTIPLE WARNING LIGHTS WERE ILLUMINATED BOTH TIMES. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE CONTACT WAS INFORMED THAT A SOFTWARE UPDATE NEEDED TO BE PERFORMED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE INITIAL FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,216. SEE INVOICE ATTACHMENT. HE SECOND FAILURE OCCURRED ON 9/16/2020 WHILE THE DRIVER WAS SLOWING DOWN TO MAKE A RIGHT TURN. THE VEHICLE LOST POWER AND THERE WAS A LOSS OF STEERING ASSIST MAKING STEERING VERY DIFFICULT. THE CONTACT STATED THAT MULTIPLE WARNING LIGHTS WERE ILLUMINATED BOTH TIMES. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT THE PROBLEM OCCURRED AGAIN THAT DAY. ON 9/17/2020, THE VEHICLE WAS TOLLED TO HENRY BROWN BUICK GMC LOCATED AT 1550 E DRIVERS WAY, GILBERT, AZ 85297, (480) 835-0900. THE SECOND FAILURE MILEAGE WAS 55,468. THE PROBLEM COULD NOT REPLICATED OR IDENTIFIED. SEE INVOICE ATTACHMENT. THE CONTACT SOLD THE VEHICLE ON 9/29/2020.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355198September 15, 2020
UNKNOWN OR OTHER
TRUCK HAS STARTING ISSUES WHEN SHOPPING OR GETTING GAS. ENTIRE TRUCK SYSTEM GOES DEAD. TRUCK HAS TO SIT FOR 10 MINUTES OR SO. THEN OUT OF THE BLUE ALL THE SYSTEMS IN TRUCK WILL START WORKING. THIS AFFECTS THE ALL DOOR LOCKS, POWER SEATS, POWER WINDOWS, RADIO, INSTRUMENT PANEL, IGNITION SWITCH ALL INTERIOR LIGHTS AND ALL EXTERIOR LIGHTS HEADLIGHTS, ALL TURN SIGNALS, ALL WINDSHIELD WIPERS, IN SHORT ALL ELECTRICAL COMPONENTS INCLUDING AUTOMATIC TRANSMISSION GEAR SHIFT. THIS HAPPENS WARNING REASON FOR THIS OCCURRENCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353680September 8, 2020
ELECTRONIC STABILITY CONTROL (ESC), STEERING
LATELLY I'M HAVING PROBLEM IT A GMC CANYON 2016 THAT CAUSE THE VEHICLE TO LOOSE POWER STEERING LOSS, AND STABILITY CONTROL ASSIST WHICH MAKE THE CAR TO BECOME VERY HARD TO MANEUVER, IN THE HIGHWAY AND LOCAL ROADS THE FIRST TIME THIS HAPPEN WAS BEGINNING OF AUGUST I BROUGHT TO THE DEALER HE RESET THE CONTROLS AND PROBLEM DISAPPEARED JUST TO RETURN ONE MONTH LATER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351033August 24, 2020
STEERING
WHEN YOU ARE DRIVING THE POWER STEERING GOES OUT. THE STEERING WHEEL IS VERY VERY HARD TO TURN WITH THE POWER STEERING OUT. YOU MUST STOP AND TURN OF THE CAR SO IT RESETS (SO FAR THIS HAS SOLVED THE PROBLEM). THIS HAS HAPPENED NOW 2 TIMES OVER THE LAST WEEK. MY CAR IS 2016 AND GM HAS RECALLED 2015 WITH THE SAME PROBLEM. MOST LIKELY THE SAME PARTS SO THE RECALL SHOULD BE EXTENDED TO INCLUDE 2016'S.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348970August 13, 2020
ELECTRICAL SYSTEM
MY INFOTAINMENT CONSOLE 'IS FREAKING OUT'. MODEL 84042934 WILL RANDOMLY CHANGE SCREENS, MOVE ICONS, CONNECT AND DISCONNECT THE APPLE CAR PLAY, SWITCH FM, AM, BT INPUT, CHANGE MENU POSITIONS, AND OTHER RANDOM (AND DISTRACTING) ACTIONS. NOBODY CAN USE THE RADIO, BLUETOOTH OR HANDS FREE PHONE INTERFACE. THE USB INTERFACE IS WORSE THAN THE WIRELESS CONNECTION. THE PROBLEM HAPPENS REGULARLY AFTER THE ENGINE REACHES OPERATING TEMPS. IT HAPPENS MORE WITH IPHONE THAN ANDROID. THIS ISSUE HAS BECOME PROGRESSIVELY WORSE OVER THE PAST FEW MONTHS. IT WILL HAPPEN IN MOTION OR AT REST AS LONG AS THE ENGINE IS RUNNING. WE HAVE HAD THE UNIT TESTED (OF COURSE THERE IS NO TROUBLE FOUND EVEN WHILE IT WAS ACTING UP) IN TWO DIFFERENT AREAS IN THE USA (FL AND TX). WE HAVE CHANGED THE PRIMARY BATTERY ON THE TRUCK BELIEVING IT WAS CAUSED BY IRREGULAR VOLTAGE FROM A 3.5 YEAR OLD BATTERY. RESEARCH IMPLIED GMC KNOWS ABOUT THE RE-ISSUANCE OF 2015.5 INFOTAINMENT UNITS INSTALLED IN 2016 MODEL YEAR TRUCKS BUT WILL ONLY OFFER $500 INCENTIVE TOWARDS A REPLACEMENT VEHICLE, THEY WILL NOT REPLACE THE RADIO HEAD UNIT THAT IS CAUSING RECKLESS DISTRACTIONS WHILE DRIVING. THE PROBLEM HAS BECOME SO PRONOUNCED THAT THE TRUCK IS NOT DRIVE-ABLE WITH THE RADIO ON AND THUS CANNOT USE THE HANDS-FREE FEATURE (WHICH IS MANDATORY IN SEVERAL STATES IN THE USA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11344186August 9, 2020
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
THE THROTTLE AND TRANSMISSION FEEL AS THOUGH THEY WERE SEPARATELY DEVELOPED FOR TWO DIFFERENT VEHICLES AND JUST RANDOMLY MATCHED IN THE TRUCK. THE ACCELERATOR IS VERY NON-LINEAR AND UNRESPONSIVE. THEN THE TRANSMISSION IS CONSTANTLY IN THE WRONG GEAR. THIS TRUCK IS A NIGHTMARE TO DRIVE IN TRAFFIC OR ON WINDY HILLY ROADS. YOU HAVE TO CONSTANTLY GUESS WHERE YOUR FOOT SHOULD BE TO GET ANY KIND OF STABILITY OR ACCELERATION FROM THE TRUCK. IF YOU ARE TRYING TO PULL OUT IN TRAFFIC YOU BETTER BE PREPARED TO HAVE A LOT OF ROOM BECAUSE IT MIGHT JUST SHAKE AND SHUTTER BEFORE FINDING A GEAR AND ACTUALLY ACCELERATING. THIS IS DANGEROUS AND I FIND IT ODD THAT THERE HAVENT BEEN COLLISIONS ATTRIBUTABLE TO THIS. IF ANYONE FROM GM IS READING THIS, KNOW THIS WILL BE THE LAST GM PRODUCT I EVER BUY. EITHER YOU DONT KNOW HOW TO ENGINEER A VEHICLE, OR YOU SIMPLY JUST DONT CARE ABOUT YOUR CUSTOMERS. IM GUESSING THE LATTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343787August 6, 2020
ELECTRONIC STABILITY CONTROL (ESC), STEERING
WHEN I AM DRIVE, I WILL GET A MESSAGE ON THE DASH THAT READS " SERVICE... POWER STEERING, DRIVE WITH CARE" AND ANOTHER SAYING, " SERVICE... STABILITRACK" ONCE I RECEIVE THE MESSAGE I WILL LOSE POWER IN MY STEERING WHEEL AND IT'LL GET EXTREMELY HARD. COMPLETELY NOT SAFE AND VEHICLES OF THE SAME MAKE AND MODEL, BUT DIFFERENT YEAR ARE ALL HAVING THE SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340835July 22, 2020
STEERING
TWICE IN THE LAST 4 DAYS THE POWER STEERING FAILED. RECEIVED A WARNING OF A POWER STEERING PROBLEM ON THE DASH AND THEN LOST ALL POWER ASSIST. HAD TO PULL OVER AND THEN RESTART THE CAR TO RESTORE THE POWER STEERING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338787July 11, 2020
ELECTRICAL SYSTEM
WHEN I'M DRIVING MY TRUCK MY WARNING LIGHTS COME ON LIKE POWER STEERING ISN'T WORKING ( WHICH IT DOES STILL WORK), ABS LIGHT COMES ON, BRAKE LIGHT COMES ON, AND TRACTION CONTROL LIGHT COMES ON. THE TRUCK RUNS FINE LIKE THERE NO ISSUES. WE EVEN REPLACED THE BATTERY AND IT STILL DOES IT. GMC LOOKED AT IT AND SAID IT WAS FINE WHICH I DOUBT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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