Forest River Cedar Creek Complaints (2009)

2 consumer complaints on file.

• #10455035April 12, 2012
  STRUCTURE:BODY

  OUR UNIT HAD CRACKS IN THE GEL COAT, UPON REMOVING THE NOSE CAP WE FOUND THAT THE WELDS HAD FAILED AND WE WERE TOLD THAT THE METAL IN THE ACTUAL FRAME WAS TO WEAK TO HOLD THE WEIGHT OF THE UNIT. IT HAD TO BE SENT BACK TO THE FACTORY IN INDIANA AND WAS COMPLETELY REBUILT, WE DID EXTENSIVE RESEARCH AND A GREAT NUMBER OF FOREST RIVER PRODUCTS THAT HAVE LIPPERT FRAMES HAVE HAD WELD AND METAL FAILURES. OUR UNIT WAS IN THE SHOP FOR OVER 4 MONTHS. HAD WE NOT FOUND THE PROBLEM WE COULD HAVE HAD THE NOSE OF THE FIFTH WHEEL COME DOWN ON OUR TRUCK AND CAUSED A SERIOUS ACCIDENT. *TR

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #10378333January 23, 2011
  SUSPENSION, TIRES:SIDEWALL

  I HAVE A 2009 FOREST RIVER SANDPIPER 5TH WHEEL TRAILER. I HAVE HAD TIRE PROBLEMS AND WAS TOLD THAT IT WAS DUE TO THE MANUFACTURER UNDERSIZING THE AXLES AND SPRINGS. I HAVE HAD A CATASTROPHIC BLOWOUT WHICH COULD EASILY RESULTED IN AN ACCIDENT BUT THANKFULLY THERE WERE NO OTHER VEHICLES NEARBY. I HAD ONE OF FOREST RIVER'S OWN DEALERS TELL ME THAT I HAD A PROBLEM WITH THE SPRINGS BEING FLAT AND THAT IT WAS UNSAFE TO OPERATE. THE TIRES ARE HIGHWAY TROOPER TIRES MANUFACTURED IN CHINA AND SOLD BY GREENBALL CORPORATION. WHEN SEARCHING FOR THE TIRES ONLINE, I WAS SURPRISED TO LEARN THAT MANY OF THE POSTINGS WERE ABOUT THE FAILURE OF THE TIRES AT ABOUT 4000 MILES WHICH IS EXACTLY WHEN I HAD A BLOWOUT. MY BIGGEST CONCERN IS THE FLAT SPRINGS AND THE FACT THAT FOREST RIVER USED TWO 6000 POND AXLES UNDER MY 15,000 POUND TRAILER. MY WIFE AND I LIVE IN OUR TRAILER FULL TIME TRAVELING THRUOUT THE COUNTRY. WE HAVE PUT OVER 7,000 MILES ON SINCE JULY AND I'M AFRAID THAT OUR TRAVELS COULD BE DANGEROUS BUT CAN'T AFFORD TO REPLACE OUT TRAILER WHICH WE BOUGHT BRAND NEW LESS THAN A YEAR AGO. I HAVE CONTACTED JEFF JOHNSON AT FOREST RIVER ON NUMEROUS OCCASIONS OVER THE PAST 4 MONTHS BUT CAN'T SEEM TO GET THE COMPANY TO ACT ON ANY OF MY DOZEN WARRANTY PROBLEMS. THE DATE OF THE BLOWN OUT TIRE IS WHAT I'M USING AS THE INCIDENT DATE BUT I WOULD LIKE TO SEE AN INVESTIGATION OF BOTH FOREST RIVER CORPORATION FOR THE SPRING AND AXLE PROBLEMS AS WELL AS THE GREENBALL CORPORATION FOR THE DEFECTIVE TIRES THAT THEY ARE IMPORTING AND SELLING HERE IN THE US. AFTER FINISHING YOUR FORM, I FOUND THAT YOUR FORM WOULD NOT ACCEPT HIGHWAY TROOPER UNDER THE GREENBALL CORPORATION FOR THE TIRES AND THAT MY SANDPIPER WAS NOT ONE OF YOUR OPTIONS UNDER FOREST RIVER SO THE FORM IS NOT PERFECTLY ACCURATE. *LN

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0