Ford Transit Complaints (2023)

60 consumer complaints on file.

#11599583July 6, 2024
FUEL/PROPULSION SYSTEM, ENGINE
A very strong gas smell was detected on the vehicle cabin. It lingers for a long time when it seems to be going away, it comes back strong again. This began July 2nd 2024. I have not taken my vehicle to get checked out because I cannot afford it, but i did ask around and everyone including some that know about cars said the car is too new and it is not normal, it is bad for our health since we are inhaling those nasty fumes everyday. This vehicle has never been hit or has had any type of damage to it in any way. It has been driven 85k miles and it is still in perfect condition. Honestly since I purchased this vehicle it has been nothing but problems. This is not the only issue this vehicle came with since day 1. I reached out to dealer at first but had no luck. Please help with this vehicle, I really believe this vehicle was not made correctly in so many ways.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592468June 4, 2024
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS
The contact's father owns a 2024 Thor Compass RV built on a 2023 Ford Transit Chassis. The contact stated while cooking on two burners of the RV stove, a flame flared up significantly and nearly reached her arms and face. There was no injury sustained. The contact stated that the flame emanated from the burners and appeared that the failure had occurred due to gas leaking from the stove. The contact was able to turn off the stove. The dealer was not notified of the failure. The RV was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 1,176.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591496May 30, 2024
ELECTRICAL SYSTEM
The alternator and regulator failed. Parts are available for inspection. Safety was at risk as vehicle could stop or loose nighttime electrical lighting at highway speeds without any prior warning due to sudden loss of electric power. Selling dealer has inspected and confirmed failure of above parts. Components have not been otherwise inspected.The only symptom of imminent failure was a "whineing" noise form the engine compartment audible only when vehicle was not moving. There were no warning lamps, messages,or other signals . This failure occurred at 230 engine hours total and 7000 road miles on unit.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588915May 15, 2024
STRUCTURE:BODY, POWER TRAIN, SUSPENSION
FORD has failed to fix 2 recalls. Rear differential is howling and potentially low on fluid per recall--my FORD dealer cannot get to it until AUGUST. Local dealer is Chapel hills ford in Colorado Springs--that is were I purchased vehicle on [XXX] 2024. They have been NO help. Both front Tires rubbing the body at any slight turn--like into a driveway--with no load in the van. Tires and body both getting damaged. No resolution from FORD. Because of tires rubbing, it has now caused the wheel well liner to dislodge from the plastic fasteners and I am worried the liner will completely fall into the front wheel and steering linkage causing a wreck. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588853May 15, 2024
UNKNOWN OR OTHER
no incident, I do not feel as if the remedy being "not yet available" has been handled in what is considered a "timely manner". All lifted vehicles will have a tire rub, adjustments have to be made to accommodate the larger sized tires. Ford did a body Lift rather than a suspension lift on the Ford Transit Trail and did not have their 3rd party made the necessary "accommodations" to support this tire size. I am currently paying a loan for this vehicle and insurance and my van is at the up-fitters, awaiting the remedy. The Ford Transit Trail package is an off road package, and made for up-fitting. When weight is added to this cargo van, that is when the rub occurs. There are "simple fixes" according to the professionals on lifting vehicles. Why can't this simple fix be done in a timely manner. There are only 1900 vehicles in this recall. In the grand scheme of things this is NOT many!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588394May 13, 2024
POWER TRAIN
The contact owns a 2023 Ford Transit. The contact researched online and became aware that the VIN was included in NHTSA Campaign Number: 24V102000 (Power Train) however, the dealer refused to honor the recall and charged the contact for the repair. The contact stated that the manufacturer did not honor the recall. The manufacturer was made aware of the issue. The contact stated that during an oil change at the dealer, the contact requested that the rear axle be inspected. The contact was informed that the rear axle bearings and differential assembly needed to be replaced. The vehicle was repaired; however, the dealer charged the contact for the repair. The failure mileage was approximately 5,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586309May 1, 2024
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The contact's employer owns a 2023 Ford Transit. The contact stated that the rear passenger's side sliding door failed to latch while the front driver's and passenger's side doors were closed. The contact had to open the front driver's or passenger's side doors or roll down the windows for the rear passenger's side sliding door to latch. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was unknown. The VIN was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585520April 26, 2024
UNKNOWN OR OTHER, LANE DEPARTURE: BLIND SPOT DETECTION, BACK OVER PREVENTION: WARNINGS
REAR VIEW/ 360 camera malfunction. (RECALL) all blue screen/ black screen, and no screen. I was backing up a drive way an damaged my whole right side of my roof. I did not get hurt thank god. Opened up a claim next day with Ford. I have opened 2 claims with FORD. It has been 8 months going back a forth with them. I have had my vehicle inspected at 3 dealerships an had new (camera) installed. I have sent Ford claims department all of my information, Dealerships have sent in all there information. I have gotten an email 3 months ago from Ford claims saying they have never received my information on my vehicle from me or the 3 Dealerships a they have to close the claim. I opened up anther claim waited, got anther email saying from ford claims that due to me or the dealerships I have gone to a them not receiving documents they have to close my claim. I have over $4k in damages, I have a broken camera system. And still have not gotten my camera system fully fix. I feel that because I did not get injured in this crash it’s a brush on FORDS Shoulder. I just got my van back today an have to bring back again. For Ford to do noting about this till I guess I get in a real accident. Thank u
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11578957March 22, 2024
POWER TRAIN
The contact owns a 2023 Ford Transit. The contact received notification of NHTSA Campaign Number: 24V102000 (Power Train) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not yet available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572814February 19, 2024
FUEL/PROPULSION SYSTEM
Rodent chewed on fuel line and gas sprayed all over engine bay and under car on start-up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565962January 17, 2024
POWER TRAIN
Rear differential or axle suffered catastrophic failure on highway, causing both rear wheels to lock up and the driveshaft to shear off/separate from the differential housing. Locking rear wheels at 55mph caused the vehicle to lose traction and spin out. Vehicle crossed multiple lanes of interstate highway, colliding with a snow bank facing the wrong direction. Fortunately traffic was light (incident occurred approx. 5:30AM on Sunday) and snow prevented the vehicle from colliding with the median wall. Had the incident occurred at another time or another place, injuries or fatalities would have been considerably more likely. Only advance warning was approx. 5 seconds of loud noise and intense vehicle shuddering from the rear before the wheels locked and control was lost. Once traction was lost, multiple driver-assist indicators lit up, but shut off after motion stopped. Vehicle was immobilized afterwards and had to be 'shaken' off the tow truck as the rear wheels would not turn. New vehicle, approx. 4,000 miles. Vehicle is currently at the local Ford dealership awaiting inspection.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11561355December 21, 2023
BACK OVER PREVENTION
The contact owns a 2023 Ford Transit. The contact received notification of NHTSA Campaign Number: 23V598000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561095December 20, 2023
BACK OVER PREVENTION
The contact owns a 2023 Ford Transit. The contact received notification of NHTSA Campaign Number: 23V598000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Part distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555933November 19, 2023
ELECTRICAL SYSTEM
I've been waiting on a van for 500 days from Ford Motor Company. They built the van with a recall and now aren't giving me a time when the repair will be completed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553815November 6, 2023
FUEL SYSTEM, GASOLINE
The contact owns a 2023 Ford Transit. The contact received notification of NHTSA Campaign Number: 23V071000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535241July 29, 2023
SERVICE BRAKES, STEERING, POWER TRAIN
All the dash warning lights come on. Parking limited braking. Pre collision assist not avail. Hill assist not avail. Turning hard mostly to the left the brakes are activating causing the vehicle to stop without depression the brakes. Also have to use half gas peddle to over come the brakes to get the van to move. All intermitant
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526590June 12, 2023
LANE DEPARTURE: BLIND SPOT DETECTION
Picked up this vehicle 3 weeks ago and the blind spot monitoring does not work. Ford supposedly took this over because WGO's product failed so easily. This Ford product didn't work from the beginning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523875May 25, 2023
ELECTRICAL SYSTEM, LANE DEPARTURE: BLIND SPOT DETECTION
Blind spot detection system has frequent false alerts when no vehicles are present. Also, it often does not activate when a vehicle IS present. Totally unreliable and a safety risk if depended upon. As you can see in the attached photo, there are no vehicles in my blind spot yet the light continues to come on. He will often not come on when cars are present.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514049March 27, 2023
EXTERIOR LIGHTING:BRAKE LIGHTS
The contact drives a 2023 Ford Transit commercial vehicle. The contact stated that while depressing the brake pedal, the third brake light would not illuminate. The local dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was 619.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512077March 15, 2023
ELECTRICAL SYSTEM
NHTSA Recall Number 23V122. Ford advises that parts are anticipated to be available 3rd Quarter 2023. This is six (6) months from now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Transit