Ford Ranger Complaints (2002)

346 consumer complaints on file.

#10808953December 8, 2015
UNKNOWN OR OTHER
FRAME IS RUSTED OUT. JUST NOTICED DURING SERVICING VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760262August 31, 2015
POWER TRAIN
WHILE SLOWLY BACKING UP THE THROTTLE UNEXPECTEDLY WENT TO WIDE OPEN THROWING GRAVEL, DIGGING HOLES AND LEAVING RUBBER BURN PATCHES. I WAS ABLE TO PUT IN NEUTRAL BEFORE HITTING A PARKED CAMPING TRAILER. LATER THE SAME DAY WHILE BACKING OUT OF A PARKING PLACE AT A BANK THE SAME THING OCCURRED BUT MY FOOT WAS ALREADY ON THE BRAKE AND I WAS ABLE TO STOP IT. WHEN I GOT HOME AND WAS PARKING IT HAPPENED AGAIN, IN REVERSE, ALMOST RAMMING THE GARAGE. I HAVE NOT DRIVEN IT SINCE THIS HAPPENED . FORD 2002 RANGER 4X4 AUTOMATIC TRANS.W
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760361August 31, 2015
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2002 FORD RANGER. THE CONTACT STATED THAT THE VEHICLE HAD NOT PASSED INSPECTION DUE TO RUSTING ON THE AXLE AND THE SUBFRAME ON THE FRONT DRIVER SIDE. THE CONTACT STATED THAT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE FRONT FRAME WAS UNABLE TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 56,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748334August 13, 2015
UNKNOWN OR OTHER
2002 FORD RANGER XLT, FAILED INSPECTION BECAUSE OF SEVERE RUST THAT DEVELOPED ON THE FRONT LEFT SUB FRAME, A ARM BOLT POINTS AND CONTROL ARM POINTS. THE EXTENT OF RUST IS SO SEVERE THAT THE MECHANIC DOESN'T BELIEVE THE VEHICLE CAN BE SALVAGED, BECAUSE THERE IS A NOTHING SOLID ENOUGH LEFT TO WELD A PATCH OR REPLACEMENT PIECE TO. THE TRUCK BODY IS IN PERFECT SHAPE NO OTHER RUST EXCEPT THE FRAME. THE DAMAGE WAS ONLY VISIBLE WHEN THE FACTORY FRONT SKID PLATE WAS REMOVED BY THE INSPECTING MECHANIC. THE TRUCKS FACTORY WARRANTY AT THE TIME OF DISCOVERY EXCEEDED THE TEN YEAR TIME LIMIT, BUT WAS STILL UNDER THE MILEAGE PORTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730800June 27, 2015
STRUCTURE:BODY, SUSPENSION
I BOUGHT THIS TRUCK FROM A DEALERSHIP IN JAN 2010. TRUCK WAS IN GOOD SHAPE, HAD FRAME CHECK OUT BEFORE I BOUGHT IT AND LOOKED VERY GOOD. TRUCK HAD ONLY 48000 MILES ON IT. IN JAN OF 2015 THE TRUCK BED SAT A LITTLE CROOKED CHECK FRAME AND SEEN A CRACK ON FRAME 3' LONG BY FRONT SHACKLE. AT THAT TIME TRUCK ONLY HAS 94000 MILES ON IT. TOOK BED OFF AND FOUND MORE AREAS THAT WOULD NEED ADRESSING SOON. I TRIED TO KEEP TRUCK UNDER SIDE CLEAN DURING THE WINTER, I GUESS THE STUFF THE STATE USES ON THE ROAD WAS TO MUCH FOR THE TRUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725543June 16, 2015
STRUCTURE:BODY, SUSPENSION, FUEL/PROPULSION SYSTEM
REAR LEAF SHACKLES REPLACED, ROTTED FROM FRAME, LAST AUG 2014 TO PASS INSPECTION. THIS WINTER 2014-2015, THE SPARE TIRE CARRIER FRAME ROTTED AND FELL FROM THE VEHICLE, INCLUDING THE SPARE TIRE. NOW, UPON INSPECTION OF THE BED APPEARING CROOKED, THE DRIVERS SIDE FRAME IN FRONT OF THE DRIVERS SIDE FRONT LEAF SPRING MOUNT IS TOTALLY ROTTED. THIS HAS CAUSED THE GAS TANK MOUNTS TO THE FRAME TO BREAK. IT HAS ALSO CAUSED THE BED TO TWIST AND THE ENTIRE REAR END OF THIS VEHICLE IS NOW ONLY SUPPORTED BY THE PASSENGER SIDE FRAME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724311June 9, 2015
TIRES, TIRES:TREAD/BELT
THE TIRE IS BF GOODRICH P245/75 R16 109S. I WAS UNABLE TO SELECT THE CORRECT TIRE ON DROP DOWN BOX. REPORT AS FOLLOWS. WHILE DRIVING ON I-74 I FELT A BIT OF A BUMP, AS IF I HAD RUN OVER SOMETHING. THE STEERING WHEEL SHIFTED IN MY HANDS THEN WENT SHARPLY INTO THE RIGHT LANE. THE TRUCK WAS OUT OF CONTROL. AS THE TRUCK WAS FLIPPING I SAW THE GUARDRAIL THROUGH A SIDE WINDOW, THE AIRBAGS HAD BEEN DEPLOYED BY THEN. THE TRUCK KEPT FLIPPING. THE TRUCK THEN LANDED ON THE DRIVERS SIDE DOOR AND SPUN SEVERAL TIMES, THEN FINALLY STOPPED. I WAS ABLE TO REMOVE MY SEAT BELT THEN STAND IN THE TRUCK. I WAS ABLE TO OPEN THE PASSENGER DOOR THAT WAS IN THE AIR, ABOUT 10 INCHES, ENOUGH TO LOOK OUT, SCREAM FOR HELP AND WAVE MY ARM. A MAN THEN PRIED THE DOOR OPEN ENOUGH FOR ME TO CLIMB THE TRUCK SEATS AND CONSOLE LIKE A LADDER THEN SQUEEZE OUT OF THE DOOR AND JUMP DOWN. AFTER EVALUATING THE TRUCK, THE TIRE TREAD HAD COME OFF OF THE TIRE, WHICH IS STILL ON THE TRUCK AND INFLATED.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10702071March 27, 2015
FUEL SYSTEM, GASOLINE, EQUIPMENT
ON 8/13/2013 THE ORIGINAL FUEL PUMP IN MY 2002 FORD RANGER WAS REPLACED WITH AN AIRTEX BRAND FUEL PUMP.ON 3/17/2015 I HAD TO REPLACE THE FUEL PUMP AFTER IT FAILED,ONLY 18 MONTHS AND 5000 MILES LATER.DURING THE PERIOD OF 6/10/2013 AND 8/16/2013 AIRTEX HAD A FUEL PUMP RECALL ON THREE DIFFERENT VEHICLE MODELS,AS WELL AS HAVING RECALLED DEFECTIVE FUEL PUMPS SINCE.ALSO IN 12/2013 AIRTEX BEGAN OFFERING A LIFETIME WARRANTY AS OPPOSED TO THEIR PREVIOUS ONE YEAR WARRANTY.I HAVE OWNED 6 CARS AND THIS IS THE ONLY TIME I'VE HAD TO REPLACE A FUEL PUMP.I BELIEVE MY LOW MILEAGE MANAGED TO PROLONG THE LIFE OF THE DEFECTIVE FUEL PUMP,AND THEREFORE NEITHER ME OR MY REPAIR SHOP SHOULD BE LIABLE.I ALSO BELIEVE THE HISTORY OF FAILURE WITH AIRTEX PUMPS SHOULD MAKE THEM LIABLE FOR MY REPAIR,DESPITE ANY OUTDATED WARRANTY.I BELIEVE THEIR CONSTANT RECALLS AND OPTING TO PROVIDE A LONGER WARRANTY SUGGESTS THEY DON'T HAVE THE FAITH IN THEIR PRODUCT THEY EXPECT ME TO. I FEEL AIRTEX CUSTOMER SUPPORT FAILED TO ADDRESS MY ISSUE OR PROVIDE ANY MEANS FOR RESOLUTION.THIS IS A DEFECTIVE PUMP,NO QUESTION ABOUT IT.I STILL HAVE ALL REPAIR RECEIPTS AND THE DEFECTIVE FUEL PUMP AND FILTER THAT WERE REMOVED FROM MY TRUCK.THERE IS ZERO CHANCE HOW I DRIVE,PARK OR ANYTHING I HAVE DONE HAD ANYTHING TO DO WITH THIS FUEL PUMP FAILURE,I DO NOT WANT TO BE PUNISHED BECAUSE I PRESERVED THEIR DEFECT BEYOND THE WARRANTY PERIOD,WHICH AIRTEX THEMSELVES DEEMED TO BE INSUFFICIENT,OTHERWISE WHY WOULD THEY CHANGE IT TO A LIFETIME WARRANTY? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702162March 27, 2015
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2002 FORD RANGER. WHILE DRIVING AT 35 MPH, THE VEHICLE ACCELERATED WITHOUT WARNING AND THEN HESITATED TO REDUCE SPEED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 192,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701452March 24, 2015
AIR BAGS, SEAT BELTS
TL*THE CONTACT OWNS A 2002 FORD RANGER. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED AND THE SEAT BELT WARNING LIGHT FLASHED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,000. UPDATED 6/11/15*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683101February 12, 2015
SUSPENSION, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
FRAME IS RUSTED AND ROTTING AWAY, BOUGHT IT FROM DEALER 1/21/2015. FOUND OUT TRUCK WAS IN BAD SHAPE 1/23/2015 AFTER GETTING OIL CHANGE FROM LOCAL SHOP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682191February 9, 2015
SUSPENSION, STRUCTURE, TIRES:TEMPORARY/EMERGENCY SPARE TIRE
BRACKET FOR SPARE TIRE ROTTED, TIRE DROPPED OFF, NO CAR IN BACK OF ME, DIDN'T KNOW WHAT HAPPEN AT THE TIME, THAT HAPPENED 6 MONTH AFTER I BOUGHT IT, THE OTHER DAY THE FRAME CRACKED IN HALF. CAR DEALER SHIP SOLD TRUCK TO ME ROUGHLY 15 MONTH AGO TRUCK IS TOTALED. INSURANCE ADJUSTER SAID WHOLE FRAME AND UNDER CARRIAGE IS ROTTED? HELP. EXTERIOR OF TRUCK LOOKS BRAND NEW? HELP *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679649January 29, 2015
ENGINE
ENGINE EJECTED SPARK PLUG FROM CYLINDER NUMBER THREE. MECHANIC SAID IT IS A COMMON PROBLEM WITH FORD VEHICLES MANUFACTURED WITH AN ALUMINUM HEAD. I AM FORTUNATE THAT THIS OCCURRED WHILE ACCELERATING FROM A STOP SIGN AT ONLY 20MPH. AT HIGHER SPEEDS, THE MECHANIC SAID THE SPARK PLUG MAY HAVE EJECTED ITSELF STRAIGHT THROUGH THE HOOD AFTER WHICH, THE ENGINE OFTEN CATCHES FIRE BECAUSE OF THE GASOLINE SPURTING OUT OF THE CYLINDER. REPAIR INCLUDED A HELICOIL TAP KIT AND NEW SPARK PLUGS. THIS IS A VERY DANGEROUS DEFECT AND SHOULD BE ADDRESSED BY FORD AND ALL GOVERNMENT SAFETY AGENCIES. THIS TRUCK HAS VERY LOW MILEAGE FOR IT'S AGE AND HAS BEEN TAKEN VERY GOOD CARE OF. THERE IS NO REASON WHY THIS SHOULD HAVE HAPPENED OTHER THAN FAULTY DESIGN AND USE OF AN ALUMINUM HEAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676981January 21, 2015
AIR BAGS, SERVICE BRAKES
MY SON WAS DRIVING HIS FORD RANGER XL 2002 WHEN DUE TO A PEDESTRIAN, THE CAR IN FRONT OF HIM SLAMMED ON THEIR BRAKES CAUSING MY SON TO REAR END THEM. SNOWY WEATHER WAS A FACTOR. THE BRAKES DIDN'T CATCH AS THEY SHOULD HAVE. HIS AIRBAGS BLEW UP, NOT DEPLOY- BLEW UP AND CAUGHT FIRE! THE STEERING WHEEL BLEW UP! EXTENSIVE DAMAGE OCCURRED TO THE STEERING COLUMN STEERING WHEEL AND DASHBOARD COMPONENTS. THE STARTER WENT OUT AND THE TRUCK WOULD NOT START. INSURANCE DEEMED THE TRUCK TOTALED. OBVIOUSLY THE AIRBAGS WERE DEFECTIVE!! WAS THERE A RECALL CONCERNING ANY OF THESE COMPONENTS THAT WE WERE NEVER INFORMED OF? WHAT COMPENSATION IS AVAILABLE TO US FOR THIS OBVIOUS MANUFACTURERS DEFECT?...UPDATED 02-03-15 *BF
Crash:
Yes
Fire:
Yes
Injuries:
3
Deaths:
0
#10670785January 7, 2015
STEERING
TL* THE CONTACT OWNS A 2002 FORD RANGER. THE CONTACT STATED THAT THE DRIVER WAS TRAVELING 30 MPH WHEN THE VEHICLE BEGAN TO STEER VEER TO THE LEFT. THE DRIVER CRASHED INTO A TREE. THE DRIVER WAS KILLED FROM THE IMPACT AND SUSTAINED SEVERE INJURIES. THE AIR BAG DID DEPLOY. THE FATAL INJURIES TO THE DRIVER WERE CAUSED BY THE IMPACT FROM THE AIR BAG. A POLICE REPORT WAS FILED OF THE INCIDENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000. UPDATED 03/04/15*LJ THE CONSUMER STATED THE AIRBAG EXPLODED WITH GREAT FORCE. THE AUTOPSY SAYS HE DIED OF MULTIPLE BLUNT TRAUMA INJURIES TO THE CHEST AND HEAD. UPDATED 10/15/2015*JS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
1
#10668446December 27, 2014
STRUCTURE:BODY, TIRES:TEMPORARY/EMERGENCY SPARE TIRE
I RECENTLY CHECK THE UNDERSIDE OF THE VEHICLE AND FOUND OUT A MISSING SPARETIRE AND ALSO A VERY LOOSE REAR BUMPER AND THE CAUSE OF IT IS RUST, VERY BAD RUSTING ON THE FRAME, MOSTLY ON THE REAR END. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659482November 19, 2014
POWER TRAIN
DRIVESHAFT THUMP CLUNK ON LIGHT ACCELERATION FROM STOP OR WHEN BRAKING AND COMING TO A STOP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654411October 26, 2014
ELECTRICAL SYSTEM
PASSENGER POWER WINDOW WILL NOT WORK. REPLACED ALL COMPONENTS BY AN ASE TECHNICIAN INCLUDING SWITCHES,MOTOR,AND TRACK. WINDOW WILL STILL NOT OPERATE. TECHNICIAN STATED THAT THERE IS POWER TO THE WINDOW BUT IT JUST WON'T WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10649736October 24, 2014
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2002 FORD RANGER. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 09V399000 (VEHICLE SPEED CONTROL). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628483August 26, 2014
STRUCTURE
THIS TRUCK IS RUSTING FROM FRONT TO BACK.THE MAIN FRAME AND ALL CONNECTING PARTS. I HAVE HAD TO REPLACE NUMEROUS METAL PARTS. THERE HAS TO BE SOME KIND OF DEFECT EITHER IN THE METAL OR THIS TRUCK WAS NEVER UNDERCOATED. IT HAS 84000 MILES AND I HAVE BEEN REPLACING PARTS SINCE 75000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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