Ford Ranger Complaints (2009)

169 consumer complaints on file.

#11098406May 29, 2018
AIR BAGS
TAKATA RECALL - MANUFACTURER RECALL NUMBER16S26 NHTSA RECALL NUMBER16V384 THE MANUFACTURER HAS FAILED TO REMEDY THIS SAFETY RECALL FOR MY VEHICLE IN A TIMELY MANNER. PLEASE SEE COPIES OF ATTACHED COMMUNICATIONS WITH DEALERSHIP HANDLING THE RECALL. I'VE NEVER RECEIVED A RESPONSE TO ANY OF MY COMPLAINTS AND MY AIRBAG STILL HAS NOT BEEN REPLACED. I WOULD APPRECIATE AN UPDATE REGARDING THIS INVESTIGATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093950May 15, 2018
AIR BAGS
TAKATA NHTSA RECALL 16V-384. JIM HUDSON FORD IN LEXINGTON SC STATES THAT PARTS HAVE BEEN ON ORDER OVER A MONTH AND STILL NOT RECEIVED. FORD MOTOR COMPANY NOTIFIED ME THE FIRST PART OF APRIL THAT PARTS WERE AVAILABLE AND SCHEDULE REPAIR. I HAVE TRIED OVER A MONTH NOW TO GET REPAIRED, AT LEAST ONCE WEEKLY I CALL, AND AM TOLD "NO PARTS". ANY ASSISTANCE IN THIS PARTS PROBLEM WOULD BE GREATLY APPRECIATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093761May 14, 2018
UNKNOWN OR OTHER
THE FRAME ON MY TRUCK HAS RUST HOLES THROUGHOUT THE SPARE TIRE SECTION ALL THE WAY TO THE FRONT CROSS MEMBER SORROUNDING THE FRONT DIFFERENTIAL. THE RADIATOR SUPPORT AND BATTERY SUPPORT ARE HOLDING ON BY RUST AS WELL. THE BED FRAME HAS SUPPORTS THAT HOLD FENDERS ON AND THEY'RE RUSTED OUT. FORD NEEDS TO BE HELD RESPONSIBLE. MY TRUCK CANNOT BE THE ONLY ONE OUT THERE RUSTING THIS BAD THIS QUICK! IT'S VERY UNUSUAL. VA STATE POLICE WEREN'T ANY HELP OTHER THAN TELLING ME IT'S A CIVIL SUIT BETWEEN ME AND THE SELLER. I THINK IT'S MORE THAN THAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092472May 8, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD RANGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CAPITOL FORD (919 CAPITOL EXPRESSWAY AUTO MALL, SAN JOSE CA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT CONSUMER STATED BOTH CAPITAL FORD AND FRONTIER FORD. THEY SAID THEY HAD NO REPLACEMENT PARTS. UPDATED 9/19/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092236May 7, 2018
AIR BAGS
I CALL DEALER FOR RECALL AIRBAG BUT THEY SAID NO PART FOR RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091572May 3, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD RANGER. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2016. AFTER CONTACTING MAXWELL FORD IN AUSTIN, TX, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091257May 1, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD RANGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (FIVE STAR TUSCALOOSA FORD, 5801 MCFARLAND BLVD E, TUSCALOOSA, AL 35405) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089855April 24, 2018
AIR BAGS
TAKATA RECALL...I STARTED GETTING LETTERS FROM FORD ADDRESSING THE RECALL AS IT PERTAINED TO MY FORD IN JULY OF 2016. I HAVE RECEIVED TWO SUBSEQUENT LETTERS FROM THEM STATING TO COME IN IMMEDIATELY TO GET THE CAR REPAIRED. IN BOTH CASES THEY TOLD ME THERE WERE NO PARTS AVAILABLE TO FIX MY TRUCK. THE LATEST LETTER, APRIL 2018 AGAIN SAID THAT PARTS WERE AVAILABLE AND TO BRING MY TRUCK IN FOR REPAIR. I HAVE CALLED BOTH GALPIN FORD AND SUNRISE FORD AND THEY CLAIM THEY DO NOT HAVE THE PARTS AND THERE IS NO ETA FOR THEIR ARRIVAL. IN THE MEAN IME ANYONE TRAVELLING IN THE PASSENGER SEAT OF MY TRUCK IS IN DANGER. FORD SHOULD BE CRIMINALLY AND CIVILLY LIABLE FOR THIS SITUATION. THEIR WEBSITE STATES THEY DO NOT OFFER LOANER CARS RELATING TO THIS RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11088985April 19, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD RANGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (LITHIA FORD LINCOLN OF FRESNO, 195 E AUTO CENTER DR., FRESNO CA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11088562April 17, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD RANGER. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (WOODY FOLSOM FORD, 1633 GOLDEN ISLES WEST, BAXLEY, GEORGIA 31513) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11088704April 17, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD RANGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (HERITAGE FORD, 2100 SISK RD, MODESTO, CA 95350) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11088406April 16, 2018
AIR BAGS
FORD MAILED ME "SAFETY RECALL NOTICE 17S01 / NHTSA RECALL 17V-024". AS OF APR 15, 2018 I HAVE NOT BEEN NOTIFIED BY FORD THAT THE RECALL SERVICE CAN BE PERFORMED. ON MY OWN, WORKING THROUGH THE FORD PARTS WEBSITE, I TRIED TO ORDER A REPLACEMENT PART. THEY HAD NONE FOR MY VEHICLE. AFTER 13 MONTHS (MY OPINION OF REASONABLE TIME) OF WAITING; I'M WONDERING IF THE DEFECTIVE AIRBAG SYSTEM COULD BE DEACTIVATED, GIVING THE DRIVER AND A PASSENGER THE BENEFIT OF AT LEAST A SEATBELT WITHOUT THE FEAR OF SHRAPNEL UNTIL THE AIRBAG FUNCTION COULD BE SAFELY RESTORED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11088468April 16, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD RANGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (CROMLEY'S FORD INC. IN SALUDA, SOUTH CAROLINA) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11088475April 16, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD RANGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (HUB CITY FORD, 4060 S FERDON BLVD, CRESTVIEW, FL 32536) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE AND THEY DID NOT KNOW WHEN THE PART WOULD BE AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084951April 13, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD RANGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE DEALER (BEACH FORD, 2717 VIRGINIA BEACH BLVD, VIRGINIA BEACH, VA 23452, (757) 486-2717) INFORMED THE CONTACT THAT PARTS WERE NOT AVAILABLE TO COMPLETE THE RECALL REPAIR AND WOULD NOT BE AVAILABLE FOR ANOTHER SIX TO TWELVE MONTHS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084649April 11, 2018
AIR BAGS
MY BROTHER BROUGHT THIS VEHICLE NEW AND LEFT IT TO ME WHEN HE PASS AWAY A FEW YEARS AGO. RIGHT AFTER THAT HE GOT A NOTICE IN THE MAIL THAT THE PASSENGER AIRBAG WAS FAULTY AND IS BEING RECALLED TO FIX THIS PROBLEM. I HAVE TRIED TO GET IT REPLACED BUT FORD MOTOR CO. JUST KEEPS GIVING ME THE RUN AROUND BY SAYING THE PART HAS NOT COME IN YET. ITS BEEN THREE YEARS SINCE MY BROTHER GOT THIS NOTICE. I HAVE CALLED THEM SEVERAL TIMES. SAME RESPONSE EACH TIME. DON,T HAVE THE PART IN. THIS VEHICLE HAS NOT BEEN IN AN ACCIDENT, BUT I HAVE A SON WHO DOES RIDE WITH ME FROM TIME TO TIME. WHAT CAN I DO TO HAVE THIS TAKEN CARE OF BY THE FORD MOTOR CO.? THE MONTH DATE AND YEAR I WILL FILL THAT IN WHEN HE FIRST GOT THE RECALL NOTICE FOR IF I DON,T PUT A DATE IN THE SPACE PROVIDED BELOW IT WON,T ALLOW ME TO GO TO NEXT STEP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081880March 28, 2018
AIR BAGS, ENGINE, POWER TRAIN
TAKATA RECALL. I WENT TO THE NEAREST FORD DEALER TO SEE IF THEY WOULD FIX MY TRUCK. THEY SAID THAT THEY DID NOT HAVE THE PARTS TO REPLACE THE AIR BAGS AND THAT FORD WOULD CALL ME WHEN THEY HAD THE PARTS AND THAT WAS BACK IN APRIL OF 2017. I ALSO RECEIVED A CARD STATING THAT THEY HAD FILE FOR CHAPTER 11. I HAVE DONE SEVERAL CALLS TO THE FORD DEALER IN RSM TO CHECK IF THEY HAVE RECEIVED THE PARTS WITH NO LUCK. NEVER RECEIVED A CALL ABOUT THE PROBLEM WITH THE TRANSITION. ON 2/28/18 I SENT A LETTER EXPLAINING WHAT HAD HAPPEN WHEN I CALLED FORD. AS OF TODAY I HAVE NOT RECEIVED RESPONSE TO MY LETTER. I DID RECEIVED ANOTHER DOCUMENT STATING THAT I SHOULD NOT HAVE AN PASSENGERS ON THE TRUCK BECAUSE IT MAY CAUSE SERIOUS INJURY. FORD HAS NOT EVEN TRIED TO CONTACT US AND LET US KNOW WHAT THEY PLAN TO DO TO SOLVE THIS PROBLEM. SO ONLY ONE PERSON CAN USE THE TRUCK AT THIS TIME.. MY WIFE IS THE ONE THAT DRIVES THE TRUCK TO WORK SINCE SHE WORKS FAR AND WE CAN SAVES GAS BUT I AM AFRAID THAT SHE IF SHE HAS AN ACCIDENT SHE COULD BE SERIOUSLY HURT. I HAVE PROVIDED THEM WITH MY WIFE PHONE AND OUR HOME PHONE NUMBER SO THEY CAN TALK TO HER WITH ANY QUESTIONS BUT NO RESPONSE FROM FORD. THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080195March 19, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD RANGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079639March 15, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD RANGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO FRIENDLY FORD (660 N DECATUR BLVD, LAS VEGAS, NV 89107, (702) 877-6539), BUT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078280March 9, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD RANGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED GANLEY FORD BARBERTON AT (800) 942-6305 (2835 BARBER RD, NORTON, OH 44203) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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