Ford Ranger Complaints (2002)

346 consumer complaints on file.

#765620August 14, 2002
STRUCTURE:FRAME AND MEMBERS
WE, IN GOOD FAITH, PURCHASED A NEW 2002 FORD RANGER, EDGE EDITION FROM YOUR ROBSTOWN TEXAS DEALERSHIP ON 7/12/2002. NO SAFETY DEFECT LISTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765531August 12, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THE VEHICLES ENGINE IDLES ROUGHLY WHICH CAUSES THE VEHICLE TO SHAKE. I NOTICED THIS PROBLEM INSTANTLY AFTER PICKING UP THE VEHICLE FROM THE DEALERSHIP. I HAD TAKEN IT IN TO DEAN SELLERS FORD IN TROY MICHIGAN WITH 500 MILES ON IT AND I WAS TOLD THAT IT WAS A NEW ENGINE FOR THE RANGER, AND IT WAS SUPPOSE TO DRIVE LIKE THAT. HOWEVER, AFTER CONTINUING TO DRIVE THE VEHICLE AND EXPERIENCING STALL OUTS I BELIEVE THERE IS SOMETHING WRONG WITH MY ENGINE. I STARTED UP OTHER RANGERS AT OTHER DEALERSHIPS AND YES, WHEN FIRST STARTED THE IDLING IS ROUGH BUT THEN KICKS DOWN TO A NORMAL RUNNING IDLE. I HAVE HAD A SERVICE TECH. AGREE WITH ME THAT THE IDLING SEEMS TO BE ROUGH ON MY VEHICLE BUT NOTHING HAS BEEN FOUND TO CORRECT THE ISSUE. NOR HAS ANYTHING BEEN FOUND ON THE STALL OUTS. I HAVE ALSO EXPERIENCED "JOLTING" OR "SURGES" OF POWER WHILE DRIVING. ATTEMPTING TO SPEED UP 5 OR 10 MPH PRODUCES A JOLT FORWARD AS THOUGH YOU HAVE GUNNED THE ENGINE, AT TIMES IT FEELS AS THOUGH THE VEHICLE IS SPEEDING UP ON IT'S OWN. I TRULY BELIEVE FORD IS MANUFACTURING FAULTY ENGINES WITH THIS PARTICULAR VEHICLE AND I AM COMPLETELY 100% UNSATISFIED WITH MY PURCHASE OF THIS VEHICLE. I HAVE OWNED A 1995 RANGER AND HAD NEVER EXPERIENCED A PROBLEM WITH THAT YEAR LINE. SOMEONE OF AUTHORITY NEEDS TO INVESTIGATE THIS VEHICLE AND CONSUMERS SHOULD BE COMPENSATED FOR THE MANY ISSUES FORD HAS WITH RANGER ENGINES. YOUR ASSISTANCE AND POWER IS MUCH APPRECIATED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765506August 11, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE HAS STALLED OUT WHILE DRIVING ON THREE (3) OCCASIONS AND WAS PREVENTED FROM STALLING ON ONE OTHER. FIRST OCCURRENCE WAS ON 06/14/02 WITH APPROXIMATELY 2800 MILES, VEHICLE WAS TRAVELING APPROX. 15-20 MILES AN HOUR AND TURNING INTO A PARKING LOT. SECOND FAILURE WAS ON 07/09/02 WITH APPROX. 3650 MILES, VEHICLE AGAIN WAS MAKING A TURN AT APPROX. 15 MPH. THIS FAILURE OCCURRED THE EVENING OF PICKING UP THE VEHICLE FROM JEROME DUNCAN FORD FOR SERVICE. HOWEVER, JEROME DUNCAN REFUSED TO ITEMIZE THIS PROBLEM ON THEIR REPAIR LIST BECAUSE THE VEHICLE WAS CURRENTLY RUNNING AND DID NOT STALL OUT IN THEIR POSSESSION. THIRD FAILURE OCCURED 08/11/02 WITH APPROX. 5700 MILES, VEHICLE WAS TRAVELING AT APPROX. 25-30 MPH ATTEMPTING TO TURN OR CURVE TO THE LEFT. EACH TIME THIS "STALL OUT" HAS OCCURRED THE ENGINE HAS BEEN WARM AND THE GAS TANK HAD 1/4 OR MORE OF GAS IN IT. I PREVENTED THE FOURTH OCCURRENCE FROM HAPPENING WHEN STOPPED AT A TRAFFIC LIGHT AND GIVING THE ENGINE SOME GAS WHILE KEEPING ONE FOOT ON THE BRAKE. I HAVE TAKEN THIS VEHICLE IN FOR SERVICING FOR THIS PROBLEM 3 TIMES, HOWEVER, 2 OF THE TIMES JEROME DUNCAN FORD HAS REFUSED TO DOCUMENT IT, SAYING THE VEHICLE IS RUNNING AND APPEARS TO BE IN WORKING ORDER. ONLY ONCE HAS THIS VEHICLE BEEN DOCUMENTED WITH A FORD DEALER FOR ISSUES, RUSS MILNE FORD 24777 HALL RD. MACOMB MI 48042 (810) 948-7700. THE TECHNICIANS THERE HAVE NOT BEEN ABLE TO DETERMINE THE CAUSE FOR THE STALL OUTS. I WILL ONCE AGAIN TAKE MY VEHICLE IN AND HAVE THIS PROBLEM DOCUMENTED TO ENSURE MY CASE UNDER THE MICHIGAN LEMON LAW. BECAUSE THE VEHICLE "STALLS OUT" ALL POWER IS LOST, ENABLING ME TO STEER PROPERLY AND POSSIBLY ENDANGERING MYSELF AND OTHERS. ON THE SECOND OCCURRENCE I NARROWLY MISSED A HEAD ON COLLISION. I WOULD LIKE THIS MATTER INVESTIGATED AND WOULD APPRECIATE YOUR ASSISTANCE. THANK YOU.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765076August 2, 2002
FUEL SYSTEM, GASOLINE:DELIVERY
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#764667July 24, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, POWER TRAIN:AUTOMATIC TRANSMISSION
I GET 14 MILES TO THE GAL ON THE FREEWAY THE STICKER SAID 19. THE ENGINE SHAKES AT IDLE. IT HAS A LEAN IDLE MISS. THE SHAKING IS VERY BAD AT TIMES. TRANSMISSION DOES NOT SHIFT RIGHT, CAUSING BAD GAS MILEAGE. I HAVE TAKEN IT TO THREE DIFFERENT DEALERS THEY ALL SAY THERE IS NO PROBLEM. BUT 14 MILES TO THE GAL IS NOT ACCEPTABLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8014284July 18, 2002
STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
VEHICLE FAILED TO START DUE TO ANTI-THEFT SYSTEM LOCKING MODE KICKING IN. VEHICLE SHOWED NO SIGNS OF HAVING POWER, AND WOULDN'TSTART UNTIL THE FOLLOWING DAY. DEALER STATED THAT FORD ENGINEERS WERE LOOKING INTO THE PROBLEM. PLEASE PROVIDE MORE INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8014022July 16, 2002
AIR BAGS:FRONTAL
IN A FRONTAL COLLISION AT 40-50 MPH, NONE OF THE AIR BAGS DEPLOYED ON IMPACT, RESULTING IN INJURIES.*AK *TT
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#8013732July 11, 2002
STEERING:LINKAGES:KNUCKLE:SPINDLE:ARM
VEHICLE WAS GOING 40-45MPH AND UPON IMPACT, PASSENGER'S FRONT TIRE FELL DUE TO CARTER PIN POSSIBLY NOT BEING ATTACHED. BRACKET WHERE THE CARTER PIN WAS HELD DIDN'T SHOW ANY INDENTATIONS OR FRAGMENT PIECES OF PIN BEING IN TACK. DEALER WAS NOTIFIED, AND STATED IT WAS VERY UNUSAL FOR THIS TYPE OF IMPACT. *AK *JG
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#763991July 9, 2002
AIR BAGS
I AM AFRAID TO DRIVE THE TRUCK NOW BECAUSE IF THE AIRBAG GOES OFF, IT WILL HURT ME. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8013545July 9, 2002
INTERIOR LIGHTING
A DOME LIGHT COMES ON AFTER DOOR IS OPENED AND STAYS ON FOR 25 SECONDS. THIS LIGHT IS SO BRIGHT THAT DRIVER IS UNABLE TO SEE THE ROAD. ALSO, UNABLE TO CUT LIGHT OFF OR DIM IT. DEALER CONTACTED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763550June 27, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
FORD IS KNOWINGLY SELLING A DEFECTIVE ENGINE IN THEIR FORD RANGER. MY FACTORY ORDERED TRUCK HAS WHAT COULD BE DESCRIBED AS A SEVERE, CONSTANT "ROUGH IDLE". I HAVE HAD IT BACK TO THE DEALER A NUMBER OF TIMES (THE FIRST TIME WAS 2 DAYS AFTER I PURCHASED IT). FORD HAS SENT THEIR DISTRICT ENGINEER TO LOOK AT THIS ISSUE. HE PERFORMED A "G-FORCE" TEST WHICH REGISTERED 0.6. FORD SERVICE AGREES THAT IT HAS THIS ISSUE. FORD'S STANCE IS THAT ALL 2002 RANGERS HAVE THIS ISSUE (NUISANCE IS THE WORD THEY USED) AND THEY ARE NOT GOING TO DO ANYTHING TO "FIX" IT. THE ENGINEER TOLD ME THAT FORD IMPLEMENTED "SOFTER" MOTOR MOUNTS TO TRY AND ALLIEVIATE THIS ISSUE WHICH MY TRUCK ALREADY HAD. SO FORD IS VERY AWARE OF THIS ISSUE. THE MODEL I TEST DROVE DID NOT EXHIBIT THIS ISSUE. FORD'S STANCE IS THAT IT IS MY FAULT FOR BUYING THIS VEHICLE. IN OTHER WORDS, IF I WANTED A SMOOTHER IDLING ENGINE, I SHOULD HAVE PURCHASED A DIFFERENT MANUFACTUER'S VEHICLE. THIS MAY NOT BE THE PROPER FORUM FOR THIS TYPE OF ISSUE, BUT I WANTED TO MAKE THE GOVERNMENT AWARE OF WHAT FORD IS TRYING TO PUT OVER ON THE CONSUMER. AS FAR AS FORD'S CONTENTION THAT "THEY ALL DO THIS" I WOULD HAVE TO DISAGREE. I HAVE BEEN TO ALL THE "RANGER" FORUMS AND USER SITES AND NO ONE IS REPORTING THIS ISSUE ON THEIR 2002 RANGERS. PLEASE HELP IF YOU CAN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8012401June 21, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
A GRINDING NOISE WOULD COME FROM TRANSMISSION WHEN GEAR CHANGES FROM 1ST TO 2ND, AND SEVERE VIBRATION WOULD OCCUR WHEN DRIVING 65 -70 MPH. VEHICLE BEEN TO DEALER ON SEVERAL OCCASIONS, AND NO CORRECTION COULD BE FOUND AT THIS TIME. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8012220June 20, 2002
ENGINE AND ENGINE COOLING:ENGINE
WHILE STARTING VEHICLE AND WARMING UP, ENGINE MISFIRED, HAD TO REFILL FUEL CONSTANTLY. DEALER HAS BEEN NOTIFIED HOWEVER DOES NOT HAVE A REMEDY FOR PROBLEM.*AK *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763244June 19, 2002
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
AS I WAS DRIVING ON AN INTERSTATE HIGHWAY, I ATTEMPTED TO PASS ANOTHER VEHICLE. THE OTHER VEHICLE SPED UP; I SLOWED; HE SLOWED; OBVIOUSLY A GAME OF SOME KIND WAS BEING PLAYED THAT I WANTED NO PART OF, SO I TRIED TO GET AWAY AND WHEN I HIT 85MPH, MY VEHICLE CEASED TO ACCELERATE AND BEGAN ACTING LIKE IT WAS STARVED FOR GAS. I SPOKE TO MY DEALER AND FORD MOTOR COMPANY AND LEARNED THAT THE VEHICLE HAS A "REV LIMITER" WHICH IS APPARENTLY A GOVERNOR THAT STOPS ALL ACCELERATION AT 85MPH. AS FAR AS I HAVE BEEN ABLE TO DETERMINE, FORD IS THE ONLY VEHICLE MADE THAT HAS SUCH A LIMITER AND IT CANNOT BE REMOVED OR ALTERED. WHEN I ASKED FORD WHY, I WAS TOLD IT WAS FOR MY OWN GOOD SINCE SPEED LIMITS ARE MAXIMUM OF 70-75 MPH ACROSS AMERICA . I THEN ASKED WHY THE SPEEDOMETER WENT TO 120 MPH AND THEY SAID THE VEHICLE WAS DESIGNED FOR IT BUT FORD CHOSE TO NOT LET DRIVERS EXCEED 85. I ASKED WHY FORD FELT COMPELLED TO HOLD A DRIVER TO 85 WHEN EVERY OTHER MANUFACTURER DID NOT AND HOW SAFE WAS IT TO ALLOW ME TO GO ONLY 10MPH OVER THE MAXIMUM SPEED WHEN THAT ALSO MEANT I COULD GO 55MPH OVER IN AN AREA POSTED FOR 30MPH. SAME ANSWER--FOR MY OWN GOOD. ONE OF THE MANY PROBLEMS WITH THIS IS THAT IN RARE EMERGENCY OCCASIONS (SUCH AS PASSING AN 18 WHEELER AND SOMEONE AHEAD PULLING OUT FROM A SIDE ROAD COMING IN MY DIRECTION--THERE ARE PROBABLY BETTER EXAMPLES), I MAY BE PAST THE POINT OF BEING ABLE TO SLOW DOWN OR ANOTHER CAR MAY BE BEHIND ME, AND WE ALL GET KILLED BECAUSE FORD DECIDED THEIR CARS SHOULD GO SLOWER THAN EVERY COMPARABLE VEHICLE ON THE ROAD. I COULD UNDERSTAND ALL CARS TOPPING OFF AT 85, BUT NOT ONLY ONE--AND NOT ONE THAT HAS EVERY INDICATION IT WOULD GO FASTER IN AN EMERGENCY AND FORD NEVER TELLING YOU ANYTHING TO THE CONTRARY UNTIL THE EMERGENCY OCCURS. THIS MAY BE THE FIRST, OR ONLY, COMPLAINT YOU EVER RECEIVE ABOUT A CAR GOING TOO SLOW, BUT IT WAS A REAL PROBLEM AND I FOUND IT EXTREMELY FRUSTRATING AND DANGEROUS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8011604June 12, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION, VEHICLE SPEED CONTROL
TRANSMISSION WILL JUMP GEARS WHILE IN PARK AND SURGE FORWARD WITH NO WARNING. CAUSE UNKNOWN. DEALER NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8009666May 13, 2002
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
COVER ON BED OF PICKUP FLEW UP WHILE CONSUMER WAS DRIVING AT 50 MPH. WHEN WIND GOT UNDER THE COVER IT LIFTED THE BACK OF VEHICLE A FEW INCHES BEFORE FALLING BACK DOWN. CONTACTED DEALER. *AKI
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8009729May 13, 2002
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
RECALL 02V035000; WHILE DRIVING THE VEHICLE CONSUMER NOTICED A LOW HUM COMING FROM THE BACK OF THE VEHICLE. HUM STARTS TO GET LOUDER. TOOK VEHICLE TO THE DEALER, DEALER STATED REAR END WAS BAD. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760384April 7, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
SUDDEN STOP WITH BRAND NEW VEHICLE EQUIPPED WITH ABS, BRAKES IMMEDIATELY LOCKED AND VEHICLE SLID SIDEWAYS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#759902March 27, 2002
VEHICLE SPEED CONTROL
I RECENTLY PURCHASED A 2002 FORD RANGER. ON MARCH 11, THE VEHICLE WOULD NOT STOP AS I WAS TURNING AROUND NEAR THE NEW PHILADELPHIA POST OFFICE AROUND MY LUNCHTIME. I HAD MY FOOT TO THE FLOOR AND THE VEHICLE WOULD NOT STOP. I ENDED UP HITTING THE CONCRETE RAMP AT THE TUSCARAWAS COUNTY EDUCATIONAL BUILDING. THE TIRES CONTINUED TO SPIN EVEN THOUGH MY FOOT WAS TO THE FLOOR AND I WAS HITTING THE CONCRETE BARRIER! THIS IS THE SECOND TIME I HAD EXPERIENCED THIS HOWEVER THE FIRST TIME I DID NOT HIT ANYTHING I JUST JUMPED THE CURB AT MY APARTMENT. I THOUGHT THE FIRST TIME WAS MY ERROR BECAUSE I HADN'T BEEN USED TO DRIVING A TRUCK. ALSO, AFTER THE FIRST TIME I WASHED MY TRUCK I NOTICED PAINT CHIPPING OFF OF THE FLARE... ONLY THE CLEAR COAT IS CHIPPING... I HAVE TAKEN THE TRUCK TO FORD (HUMPHRIES) AND THE SERVICE DEPARTMENT MADE SOME ADJUSTMENTS BUT WERE UNABLE TO REPAIR THE DENTED BUMPER BECAUSE FORD ADVISED THEM THERE WERE NO RECALLS. FORD HAS ALSO SENT ME A LETTER STATING IT IS AN INSURANCE MATTER. MY GOAL IS THIS: I DO NOT FEEL I SHOULD HAVE TO PAY ANYTHING TO GET THE PROBLEMS FIXED. I WANT THE DENTED BUMPER REPAIRED AND THE CHIPS IN THE FLARE REPAIRED. I DO NOT HAVE $500 TO WAIT TO BE REIMBURSED ON EITHER. WHAT CAN BE DONE TO HELP ME? NLM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#8005838March 18, 2002
AIR BAGS:FRONTAL
WHILE DRIVING AT 45 MPH HIT A SHEET OF ICE ACCIDENT OCCURRED, AIR BAGS DID NOT DEPLOY, RESULTING IN INJURIES. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0

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