Ford Mustang Service Bulletins (2017)

155 manufacturer communications on file.

March 30, 2018•Document ID: 10137112
Service Bulletin/Repair Instructions
SEATS
Mfr Comm. #:
SSM 47200
Date Added:
May 21, 2018
Manufacturer:
FORD
Summary
Some 2015-2018 Mustang vehicles may exhibit a concern of no horizontal movement of the front power seats. This may be caused by a defective seat track motor or separation of the drive motor cable from the seat track. The seat track motor assembly is available separately (14547) and replacement of the complete seat frame assembly (9661711) may not be required. Refer to Workshop Manual, Section 501-10A for seat track motor removal.
Associated Products (4)
2018 Ford Mustang 2017 Ford Mustang 2016 Ford Mustang 2015 Ford Mustang
Associated Documents
- Download MC-10137112-0001.pdf↗
March 30, 2018•Document ID: 10137079
Service Bulletin/Repair Instructions
STRUCTURE:BODY:BUMPERS
Mfr Comm. #:
TSB18-2107
Date Added:
May 21, 2018
Manufacturer:
FORD
Summary
Some 2015-2018 Mustang GT350 vehicles built on or before 26-Feb-2018 may exhibit an excessive panel gap where the rear bumper cover meets the rear quarter panels on either side of the vehicle. This may be due to the method used to fasten the rear bumper cover to the vehicle. Follow the Service Procedure steps to correct the condition.
Associated Products (4)
2018 Ford Mustang 2017 Ford Mustang 2016 Ford Mustang 2015 Ford Mustang
Associated Documents
- Download MC-10137079-0001.pdf↗
March 21, 2018•Document ID: 10137102
Service Bulletin/Repair Instructions
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Mfr Comm. #:
SSM 47171
Date Added:
May 21, 2018
Manufacturer:
LINCOLN
Summary
Some 2016-2018 Ford and Lincoln vehicles equipped with SYNC 3 and connected to an iPhone recently upgraded to iOS 11.2.5 may exhibit functional concerns where USB audio playback and App Link will not operate. This may also include, under certain conditions, no Bluetooth streaming. Apple has released iOS 11.2.6 to address this concern. Advise the customer to update the device to iOS 11.2.6 and re-evaluate before performing any diagnosis or repairs for this condition. To check the iOS software level on an Apple iOS device, select Settings > General > About on the device.
Associated Products (50)
2018 Ford Ecosport 2018 Ford Edge 2018 Ford Explorer 2018 Ford F-150 2018 Ford F-250 2018 Ford F-350 2018 Ford F-650 2018 Ford Flex 2018 Ford Focus 2018 Ford Fusion 2018 Ford Mustang 2018 Ford Taurus 2018 Ford Transit 2018 Lincoln Continental 2018 Lincoln MKC 2018 Lincoln MKT 2018 Lincoln MKX 2018 Lincoln MKZ 2017 Ford Edge 2017 Ford Explorer+ 30 more
Associated Documents
- Download MC-10137102-0001.pdf↗
March 21, 2018•Document ID: 10137101
Service Bulletin/Repair Instructions
POWER TRAIN:AUTOMATIC TRANSMISSION
Mfr Comm. #:
SSM 47170
Date Added:
May 21, 2018
Manufacturer:
FORD
Summary
Some vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid to stick. Before attempting any component diagnosis or replacement of the VCT solenoid, refer to Powertrain Control and Emissions Diagnosis (PC/ED) pinpoint test HK11 to cycle the affected VCT solenoid 10 times to attempt to clear the debris. For claiming, use causal part 6M280 and applicable labor operations in section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (47)
2018 Ford C-Max 2018 Ford Edge 2018 Ford Escape 2018 Ford Explorer 2018 Ford F-150 2018 Ford F-250 2018 Ford F-350 2018 Ford F-650 2018 Ford F-750 2018 Ford Fiesta 2018 Ford Flex 2018 Ford Focus 2018 Ford Fusion 2018 Ford Mustang 2018 Ford Taurus 2018 Ford Transit 2018 Lincoln Continental 2018 Lincoln MKC 2018 Lincoln MKT 2018 Lincoln MKX+ 27 more
Associated Documents
- Download MC-10137101-0001.pdf↗
March 19, 2018•Document ID: 10137100
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
SSM 47167
Date Added:
May 21, 2018
Manufacturer:
FORD
Summary
Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the vehicle is at version 2.2 please update the module to the latest software level. After the software is updated make sure you shut the vehicle off, open the door for 2 minutes, then turn the key back on before testing the touch screen. If the software is at a later version than 2.2, proceed with normal diagnostics in Workshop Manual (WSM), Section 415-00. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the Service Labor Times Standards (SLTS) manual.
Associated Products (48)
2017 Ford C-Max 2017 Ford Edge 2017 Ford Escape 2017 Ford Expedition 2017 Ford Explorer 2017 Ford F-150 2017 Ford F-250 2017 Ford F-350 2017 Ford F-450 2017 Ford F-550 2017 Ford Fiesta 2017 Ford Flex 2017 Ford Focus 2017 Ford Fusion 2017 Ford Mustang 2017 Ford Taurus 2017 Ford Transit 2017 Ford Transit Connect 2017 Lincoln Continental 2017 Lincoln MKC+ 28 more
Associated Documents
- Download MC-10137100-0001.pdf↗
March 13, 2018•Document ID: 10137091
Service Bulletin/Repair Instructions
EQUIPMENT:APPLIANCE:AIR CONDITIONER
Mfr Comm. #:
SSM 47149
Date Added:
May 21, 2018
Manufacturer:
FORD
Summary
Some 2015-2017 Mustang vehicles built on or before 2-Sep-2016 may exhibit poor A/C performance. If a low refrigerant charge is confirmed and there are no other obvious signs of a refrigerant leak, suspect the evaporator to be the source of the leak.
Associated Products (3)
2017 Ford Mustang 2016 Ford Mustang 2015 Ford Mustang
Associated Documents
- Download MC-10137091-0001.pdf↗
February 21, 2018•Document ID: 10136611
Service Bulletin/Repair Instructions
EQUIPMENT:ELECTRICAL
Mfr Comm. #:
SSM 47100
Date Added:
May 14, 2018
Manufacturer:
FORD
Summary
Some 2016-2018 Ford and Lincoln Vehicle equipped with SYNC 3 and connected to an iPhone recently upgraded to iOS 11.2.5 may exhibit a concern where USB Audio playback and App Link applications will not function properly. This may also include, under certain conditions, no Bluetooth Streaming. Apple is aware of the issue and is working on a resolution with a future iOS release. No repairs should be performed at this time. To check the iOS software level on an Apple iOS device, select Settings > General > About on the device. Monitor OASIS for updates. Customers can also check Apple Support or connect to iTunes for the latest available iOS release for their phone.
Associated Products (45)
2018 Ford Explorer 2018 Ford F-150 2018 Ford F-650 2018 Ford F-750 2018 Ford Flex 2018 Ford Focus 2018 Ford Fusion 2018 Ford Mustang 2018 Ford Taurus 2018 Ford Transit 2018 Lincoln Continental 2018 Lincoln MKC 2018 Lincoln MKT 2018 Lincoln MKX 2018 Lincoln MKZ 2017 Ford Explorer 2017 Ford F-150 2017 Ford F-450 2017 Ford F-550 2017 Ford F-650+ 25 more
Associated Documents
- Download MC-10136611-0001.pdf↗
February 14, 2018•Document ID: 10136597
Service Bulletin/Repair Instructions
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Mfr Comm. #:
SSM 47080
Date Added:
May 14, 2018
Manufacturer:
FORD
Summary
2010-2018 various vehicles equipped with SYNC or SYNC 3 may not function when attempting to find or use the Spotify app via AppLink. As of an update released on 1/15/2018 Spotify will no longer be supporting their AppLink integration. No repair attempts should be attempted to correct this concern.
Associated Products (199)
2018 Ford Edge 2018 Ford Escape 2018 Ford Explorer 2018 Ford F-150 2018 Ford F-250 2018 Ford F-350 2018 Ford Fiesta 2018 Ford Flex 2018 Ford Focus 2018 Ford Fusion 2018 Ford Mustang 2018 Ford Taurus 2018 Ford Transit 2018 Lincoln Continental 2018 Lincoln MKC 2018 Lincoln MKT 2018 Lincoln MKX 2018 Lincoln MKZ 2017 Ford C-Max 2017 Ford Edge+ 179 more
Associated Documents
- Download MC-10136597-0001.pdf↗
February 9, 2018•Document ID: 10136592
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Mfr Comm. #:
SSM 47070
Date Added:
May 14, 2018
Manufacturer:
FORD
Summary
When connecting the Vehicle Communication Module (VCM) and Integrated Diagnostic System (IDS) or Ford Diagnosis and Repair System (FDRS) to the DLC located on the driver side under the steering column at the GWM, make sure that the ignition is off before connecting the VCM. If the ignition is on or the engine is running during the connection, it can result in various warning lights being illuminated with diagnostic trouble codes (DTCs), no start or no crank conditions or the IPC inoperative. For Lincoln vehicles, this information is now listed in the Technical Inspection and Post Road Test Sections of ePDI on the PTS website. If a vehicle displays these issues, disconnect the equipment from the DLC and disconnect the vehicle battery. Wait 10 minutes and reinstall with the ignition off. Clear any DTCs present and retest.
Associated Products (39)
2018 Ford Ecosport 2018 Ford Edge 2018 Ford Explorer 2018 Ford F-150 2018 Ford Fusion 2018 Ford Mustang 2018 Lincoln Continental 2018 Lincoln MKC 2018 Lincoln MKX 2018 Lincoln MKZ 2017 Ford Edge 2017 Ford Explorer 2017 Ford F-150 2017 Ford F-450 2017 Ford F-550 2017 Ford Fusion 2017 Ford Mustang 2017 Lincoln Continental 2017 Lincoln MKC 2017 Lincoln MKX+ 19 more
Associated Documents
- Download MC-10136592-0001.pdf↗
February 7, 2018•Document ID: 10136574
Service Bulletin/Repair Instructions
STRUCTURE:BODY:ROOF AND PILLARS; EQUIPMENT ADAPTIVE/MOBILITY
Mfr Comm. #:
TSB18-2036
Date Added:
May 14, 2018
Manufacturer:
FORD
Summary
Some 2015-2018 Mustang vehicles with a convertible top may exhibit a condition where the top sags on one or both sides near the rear glass due to broken tension rod clips. Follow the Service Procedure steps to correct the condition.
Associated Products (4)
2018 Ford Mustang 2017 Ford Mustang 2016 Ford Mustang 2015 Ford Mustang
Associated Documents
- Download MC-10136574-0001.pdf↗
January 29, 2018•Document ID: 10140332
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT; ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL
Mfr Comm. #:
SSM 47041
Date Added:
June 11, 2018
Manufacturer:
FORD
Summary
Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the vehicle is at version 2.2 please update the module to the latest software level. After the software is updated make sure you shut the vehicle off, open the door for 2 minutes, then turn the key back on before testing the touch screen. If the software is at a later version than 2.2, proceed with normal diagnostics in Workshop Manual (WSM), Section 415-00. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the Service Labor Times Standards (SLTS) manual.
Associated Products (40)
2017 Ford C-Max 2017 Ford Edge 2017 Ford Escape 2017 Ford Expedition 2017 Ford Explorer 2017 Ford F-150 2017 Ford Fiesta 2017 Ford Flex 2017 Ford Focus 2017 Ford Fusion 2017 Ford Mustang 2017 Ford Taurus 2017 Ford Transit 2017 Ford Transit Connect 2017 Lincoln Continental 2017 Lincoln MKC 2017 Lincoln MKT 2017 Lincoln MKX 2017 Lincoln MKZ 2017 Lincoln Navigator+ 20 more
Associated Documents
- Download MC-10140332-0001.pdf↗
January 29, 2018•Document ID: 10138533
Service Bulletin/Repair Instructions
EQUIPMENT:ELECTRICAL
Mfr Comm. #:
SSM 47041
Date Added:
May 29, 2018
Manufacturer:
FORD
Summary
Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the vehicle is at version 2.2 please update the module to the latest software level. After the software is updated make sure you shut the vehicle off, open the door for 2 minutes, then turn the key back on before testing the touch screen. If the software is at a later version than 2.2, proceed with normal diagnostics in Workshop Manual (WSM), Section 415-00. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the Service Labor Times Standards (SLTS) manual.
Associated Products (52)
2017 Ford C-Max 2017 Ford Edge 2017 Ford Escape 2017 Ford Expedition 2017 Ford Explorer 2017 Ford F-150 2017 Ford F-250 2017 Ford F-350 2017 Ford F-450 2017 Ford F-550 2017 Ford F-650 2017 Ford F-750 2017 Ford Fiesta 2017 Ford Flex 2017 Ford Focus 2017 Ford Fusion 2017 Ford Mustang 2017 Ford Taurus 2017 Ford Transit 2017 Ford Transit Connect+ 32 more
Associated Documents
- Download MC-10138533-0001.pdf↗
January 11, 2018•Document ID: 10140324
Service Bulletin/Repair Instructions
EQUIPMENT:APPLIANCE:AIR CONDITIONER
Mfr Comm. #:
SSM 47012
Date Added:
June 11, 2018
Manufacturer:
FORD
Summary
Some 2015-2018 F-150, Mustang and Transit vehicles built on or before 01-Dec-2017 may have a concern of no airflow from the climate control vents. This may be caused by a seized or sticking A/C clutch. This can be repaired by replacing only the A/C clutch (19D786/19D784). The compressor assembly (19703) may not be required. Refer to Workshop Manual, Section 412-00 for A/C clutch removal. It may be necessary to lightly tap around the stuck area of the clutch with a rubber mallet to free it from the pulley for removal. Refer to applicable labor operations from Section 11 of the SLTS maunual when replacing the A/C clutch.
Associated Products (12)
2018 Ford F-150 2018 Ford Mustang 2018 Ford Transit 2017 Ford F-150 2017 Ford Mustang 2017 Ford Transit 2016 Ford F-150 2016 Ford Mustang 2016 Ford Transit 2015 Ford F-150 2015 Ford Mustang 2015 Ford Transit
Associated Documents
- Download MC-10140324-0001.pdf↗
January 11, 2018•Document ID: 10138525
Service Bulletin/Repair Instructions
EQUIPMENT:APPLIANCE:AIR CONDITIONER
Mfr Comm. #:
SSM 47012
Date Added:
May 29, 2018
Manufacturer:
FORD
Summary
Some 2015-2018 F-150, Mustang and Transit vehicles built on or before 01-Dec-2017 may have a concern of no airflow from the climate control vents. This may be caused by a seized or sticking A/C clutch. This can be repaired by replacing only the A/C clutch (19D786/19D784). The compressor assembly (19703) may not be required. Refer to Workshop Manual, Section 412-00 for A/C clutch removal. It may be necessary to lightly tap around the stuck area of the clutch with a rubber mallet to free it from the pulley for removal. Refer to applicable labor operations from Section 11 of the SLTS maunual when replacing the A/C clutch.
Associated Products (12)
2018 Ford F-150 2018 Ford Mustang 2018 Ford Transit 2017 Ford F-150 2017 Ford Mustang 2017 Ford Transit 2016 Ford F-150 2016 Ford Mustang 2016 Ford Transit 2015 Ford F-150 2015 Ford Mustang 2015 Ford Transit
Associated Documents
- Download MC-10138525-0001.pdf↗
January 10, 2018•Document ID: 10140284
Service Bulletin/Repair Instructions
EQUIPMENT:APPLIANCE:AIR CONDITIONER; ELECTRICAL SYSTEM
Mfr Comm. #:
TSB18-2006
Date Added:
June 11, 2018
Manufacturer:
FORD
Summary
Some 2017 Mustangs equipped with DATC may exhibit poor A/C performance. This may be due to the way in which the front controls interface module (FCIM) software regulates the interior temperature. Follow the Service Procedure steps to correct the condition.
Associated Products (1)
2017 Ford Mustang
Associated Documents
- Download MC-10140284-0001.pdf↗
January 10, 2018•Document ID: 10138485
Service Bulletin/Repair Instructions
EQUIPMENT:APPLIANCE:AIR CONDITIONER
Mfr Comm. #:
TSB18-2006
Date Added:
May 29, 2018
Manufacturer:
FORD
Summary
Some 2017 Mustangs equipped with DATC may exhibit poor A/C performance. This may be due to the way in which the front controls interface module (FCIM) software regulates the interior temperature. Follow the Service Procedure steps to correct the condition.
Associated Products (1)
2017 Ford Mustang
Associated Documents
- Download MC-10138485-0001.pdf↗
January 3, 2018•Document ID: 10140311
Service Bulletin/Repair Instructions
STRUCTURE; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT
Mfr Comm. #:
SSM 46995
Date Added:
June 11, 2018
Manufacturer:
FORD
Summary
Some 2015-2017 Mustang Convertibles built on or before 1-Feb-2017 may exhibit wear marks or damage to the exterior surface of the convertible top in the area of the front outer edges. This may be due to contact between the convertible top and the tonneau covers that may be installed on the vehicle by the customer when the top is in the open position. If the tonneau covers have been installed on the vehicle, and the wear/damage is located in the area where the tonneau covers overlap the convertible top, replace the convertible top material. Refer to WSM, Section 501-18. Discard the original tonneau covers, and supply the customer with new tonneau covers, part numbers FR3Z-7631004-CB and FR3Z-7631005-CB. For claiming, use causal part 7631004 and applicable labor operations in section 12 of the service labor time standards (SLTS) manual.
Associated Products (3)
2017 Ford Mustang 2016 Ford Mustang 2015 Ford Mustang
Associated Documents
- Download MC-10140311-0001.pdf↗
January 3, 2018•Document ID: 10138512
Service Bulletin/Repair Instructions
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Mfr Comm. #:
SSM 46995
Date Added:
May 29, 2018
Manufacturer:
FORD
Summary
Some 2015-2017 Mustang Convertibles built on or before 1-Feb-2017 may exhibit wear marks or damage to the exterior surface of the convertible top in the area of the front outer edges. This may be due to contact between the convertible top and the tonneau covers that may be installed on the vehicle by the customer when the top is in the open position. If the tonneau covers have been installed on the vehicle, and the wear/damage is located in the area where the tonneau covers overlap the convertible top, replace the convertible top material. Refer to WSM, Section 501-18. Discard the original tonneau covers, and supply the customer with new tonneau covers, part numbers FR3Z-7631004-CB and FR3Z-7631005-CB. For claiming, use causal part 7631004 and applicable labor operations in section 12 of the service labor time standards (SLTS) manual.
Associated Products (3)
2017 Ford Mustang 2016 Ford Mustang 2015 Ford Mustang
Associated Documents
- Download MC-10138512-0001.pdf↗
November 29, 2017•Document ID: 10127426
Service Bulletin/Repair Instructions
EQUIPMENT; ELECTRICAL SYSTEM
Mfr Comm. #:
SSM 46949
Date Added:
January 29, 2018
Manufacturer:
FORD
Summary
Some 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 version 2.2 software may exhibit a blank screen after attempting to exit Valet mode. SYNC software updates are now available under the OASIS Tab SYNC selection. If update is available, refer to WSM Section 415-00 and update APIM software. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the SLTS manual.
Associated Products (40)
2017 Ford C-Max 2017 Ford Edge 2017 Ford Escape 2017 Ford Expedition 2017 Ford F-150 2017 Ford F-250 2017 Ford F-350 2017 Ford F-450 2017 Ford F-550 2017 Ford F-650 2017 Ford F-750 2017 Ford Fiesta 2017 Ford Focus 2017 Ford Mustang 2017 Ford Taurus 2017 Ford Transit 2017 Ford Transit Connect 2017 Lincoln Continental 2017 Lincoln MKC 2017 Lincoln MKT+ 20 more
Associated Documents
- Download MC-10127426-0001.pdf↗
November 29, 2017•Document ID: 10127425
Service Bulletin/Repair Instructions
EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); ELECTRICAL SYSTEM
Mfr Comm. #:
SSM 46948
Date Added:
January 29, 2018
Manufacturer:
FORD
Summary
Some owners of 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 may experience inoperative mobile device navigation applications. Mobile device navigation via AppLink requires SYNC 3 version 2.3 or higher for Apple iOS users. Mobile device navigation via AppLink is not currently available for Android users. SYNC software updates are now available under the OASIS Tab SYNC selection. If an update is available refer to WSM, Section 415-00 and update APIM software. SYNC 3 software upgrade to support these apps is not a warrantable repair per the Warranty And Policy Manual, Section 3, Warranty Coverages SYNC.
Associated Products (40)
2017 Ford C-Max 2017 Ford Edge 2017 Ford Escape 2017 Ford Expedition 2017 Ford F-150 2017 Ford F-250 2017 Ford F-350 2017 Ford F-450 2017 Ford F-550 2017 Ford F-650 2017 Ford F-750 2017 Ford Fiesta 2017 Ford Focus 2017 Ford Mustang 2017 Ford Taurus 2017 Ford Transit 2017 Ford Transit Connect 2017 Lincoln Continental 2017 Lincoln MKC 2017 Lincoln MKT+ 20 more
Associated Documents
- Download MC-10127425-0001.pdf↗

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