Ford Mustang Service Bulletins (2024)
121 manufacturer communications on file.
- April 22, 2024•Document ID: 10254131Service Bulletin/Repair InstructionsUNKNOWN OR OTHER
- Mfr Comm. #:
- SSM 52465
- Date Added:
- May 3, 2024
- Manufacturer:
- LINCOLN
SummarySome 2023-2024 Mustang Mach-E/Corsair and 2024 Mustang vehicles may exhibit an audio control module (ACM) programming failure with a message displayed in the Ford Diagnosis and Repair System (FDRS) scan tool indicating Procedure Unsuccessful-Flash Software Failed To Flash. This may be due to the ACM programming routine. To correct this condition, download and click the refresh icon located next to the run icon to update the ACM - Programmable Module Installation (PMI) app. For claiming, use causal part 18C869 and applicable labor operations in Section 11 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (3)Associated Documents - April 16, 2024•Document ID: 10254125Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- SSM 52449
- Date Added:
- May 3, 2024
- Manufacturer:
- FORD
SummarySome 2024 Mustang vehicles equipped with a mid-series instrument panel cluster display screen (minor feature code HCAAT) may exhibit a crack on the lower left-hand corner of the IPC display screen. To confirm a vehicle is built with a certain minor feature code, review the build information by double-clicking the vehicle identification number (VIN) in the upper left corner in the Professional Technician System (PTS) website. This crack will be internal and cannot be felt. If the crack cannot be felt, this is a warrantable condition and the IPC display screen must be replaced. Refer to Workshop Manual (WSM), Section 413-01. For claiming, use causal part 10D885 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (1)Associated Documents - April 15, 2024•Document ID: 10253687Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- SSM 52444
- Date Added:
- April 29, 2024
- Manufacturer:
- FORD
SummarySome 2018-2024 Mustang vehicles built on and after 04-Dec-2017 may exhibit a ting, pop, clunk, or click noise from the rear wheel hub when accelerating, applying brakes, or when shifting between drive/reverse (torque reversals). This condition may be caused by stick/slip between the hub and halfshaft interface during the torque reversals creating the ting, pop, clunk, or click noise. To correct the condition, refer to the Workshop Manual (WSM) to replace the halfshaft and hub assembly of the suspected side(s).
Associated Products (4)Associated Documents - April 10, 2024•Document ID: 10253685Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE; ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM; UNKNOWN OR OTHER
- Mfr Comm. #:
- SSM 52440
- Date Added:
- April 29, 2024
- Manufacturer:
- FORD
SummarySome 2024 Mustang GT vehicles built on 15-Nov-2023 and through 26-Mar-2024 may exhibit an inoperative auto start-stop feature. This may be due to the body control module (BCM) configuration. Engineering is currently working on a solution for this condition that is expected June 2024. Replacement or reprogramming of the BCM will not resolve this condition. Monitor OASIS for additional information and schedule service appointments for customers once the repair becomes available. Vehicles built on or before 14-Nov-2023 are not equipped with auto start-stop and the Workshop Manual (WSM) is in the process of being updated with this information.
Associated Products (1)Associated Documents - April 9, 2024•Document ID: 10254311Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- OTASU6P1Must
- Date Added:
- May 6, 2024
- Manufacturer:
- FORD
SummaryQuality improvements include: - Rear Seat Occupant Alert will re-trigger after Clear Exit Assist alert ends. - Improvement for the Rear Seat Occupant Alert feature across all use cases. - Allow vehicle entry during OTA - Removed SDM chimes per customer feedback - Numerous SYNC updates to improve performance and stability.
Associated Products (1)Associated Documents - April 9, 2024•Document ID: 10253683Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- SSM 52428
- Date Added:
- April 29, 2024
- Manufacturer:
- FORD
SummarySome 2018-2024 Mustang vehicles built on 04-Dec-2017 and through 01-Oct-2023 may exhibit a ting, pop, clunk, or click noise from the rear wheel hub when accelerating, applying brakes, or when shifting between drive/reverse (torque reversals). This condition may be caused by stick/slip between the hub and halfshaft interface during the torque reversals creating the ting, pop, clunk, or click noise. To correct the condition, refer to the Workshop Manual (WSM) to replace the halfshaft and hub assembly of the suspected side.
Associated Products (4)Associated Documents - April 5, 2024•Document ID: 10253555Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- SSM 52419
- Date Added:
- April 24, 2024
- Manufacturer:
- LINCOLN
SummarySome 2023-2024 Escape/Corsair vehicles equipped with a 1.5L or 2.0L EcoBoost engine, 2024 Mustang vehicles equipped with a 2.3L EcoBoost engine, and 2024 Nautilus vehicles may exhibit an engine misfire condition with diagnostic trouble codes (DTC) P0301, P0302, P0303 and/or P0304 set in the powertrain control module (PCM). If the codes are stored in the PCM, remove and inspect the condition of all the spark plugs. If any spark plugs appear to be damaged, use a borescope to inspect the condition of the cylinder walls. If the cylinder walls are scored/scraped/damaged, replace the long block engine assembly (6006) to resolve this condition. If the cylinder walls are not scored/scraped/damaged, replace the damaged spark plug(s) and advise the customer that engineering is investigating this issue. Monitor OASIS for additional information and schedule service appointments for customers once the repair becomes available.
Associated Products (6)Associated Documents - April 3, 2024•Document ID: 10253552Service Bulletin/Repair InstructionsUNKNOWN OR OTHER
- Mfr Comm. #:
- SSM 52410
- Date Added:
- April 24, 2024
- Manufacturer:
- FORD
SummaryVarious vehicles have had pinpoint tests, guided routines and the Warranty and Policy Manual recentlyupdated for diagnostics and repairs on SYNC generation 3 and later applications. When performingdiagnostics and repairs on SYNC Gen 3 or later, select the diagnostics tab and search for related symptoms,DTCs and keywords. The search results will be shown in the search results pane. Read and follow allTechnical Service Bulletins (TSB), Special Service Message (SSM)s or General Service Bulletin (GSB) first if abulletin specifically addresses the vehicle concern. If there are no messages, run the appropriate diagnosticpinpoint test found in the Workshop Manual (WSM). Follow the steps in the pinpoint test. Make sure to note thetitle of the guided routine, using the correct one for the vehicle's symptom or diagnostic trouble code (DTC) iscritical. Depending on the outcome of the pinpoint test, a repair validation code (RVC) may be generated eitherin the pinpoint test or Guided Routine. If the vehicle concern still exists after following the pinpoint tests orguided routine, then a manual RVC can be generated using the RVC Assist Form. A manual RVC can only begenerated once the above process has been followed.
Associated Products (55)2024 Ford Bronco2024 Ford Bronco Sport2024 Ford Edge2024 Ford Escape2024 Ford Expedition2024 Ford F-1502024 Ford Maverick2024 Ford Mustang2024 Ford Ranger2024 Ford Transit Connect2024 Lincoln Aviator2024 Lincoln Corsair2024 Lincoln Nautilus2024 Lincoln Navigator2023 Ford Bronco2023 Ford Bronco Sport2023 Ford Edge2023 Ford Escape2023 Ford Expedition2023 Ford F-150+ 35 moreAssociated Documents - April 1, 2024•Document ID: 10254316Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; UNKNOWN OR OTHER
- Mfr Comm. #:
- OTAPU0201NCNSFX
- Date Added:
- May 6, 2024
- Manufacturer:
- FORD
SummaryQuality improvements include :- improved communication between ECG and ABS modules- - mitigate no-start conditions caused by lost communication
Associated Products (1)Associated Documents - March 28, 2024•Document ID: 10252650Service Bulletin/Repair InstructionsSEATS
- Mfr Comm. #:
- SSM 52398
- Date Added:
- April 4, 2024
- Manufacturer:
- FORD
SummarySome 2024 Mustang vehicles may exhibit a ticking noise coming from the front seats when the heated and cooled seat feature is in use. This may be due to the seat backrest blower motor fan contacting the housing. To correct this condition, replace the front backrest blower motor with the updated version (service part number PU5Z-18D507-B). For claiming, use causal part 18D507 and applicable labor operation in Section 12 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (1)Associated Documents - March 25, 2024•Document ID: 10252666Service Bulletin/Repair InstructionsSTRUCTURE; EQUIPMENT
- Mfr Comm. #:
- TSB 24-2090
- Date Added:
- April 4, 2024
- Manufacturer:
- FORD
SummarySome 2024 Mustang vehicles may exhibit water entry into the front foot wells. This may be due to a missed body sealer application at the factory. To correct this condition, follow the Service Procedure to apply additional body sealer.
Associated Products (1)Associated Documents - March 18, 2024•Document ID: 10252630Service Bulletin/Repair InstructionsVISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM; EQUIPMENT
- Mfr Comm. #:
- SSM 52367
- Date Added:
- April 4, 2024
- Manufacturer:
- FORD
SummarySome 2024 Mustang vehicles built on or before 12-Jan-2024 and equipped with a 2.3L EcoBoost engine may exhibit an inoperative air conditioning system (A/C). This may be due to a refrigerant leak coming from the receiver/drier upper cap on the condenser. If a refrigerant leak is suspected, inspect the receiver/drier upper cap on the condenser for a refrigerant leak. If a refrigerant leak is found, replace the receiver/drier cap and desiccant bag following the Workshop Manual (WSM), Section 412-00. For claiming, use causal part number 19C836 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual. If the receiver/drier upper cap is not leaking, continue with normal diagnostics found in the WSM, Section 412-00.
Associated Products (1)Associated Documents - March 13, 2024•Document ID: 10252552Service Bulletin/Repair InstructionsPOWER TRAIN; POWER TRAIN:MANUAL TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); ELECTRICAL SYSTEM
- Mfr Comm. #:
- TSB 24-2071
- Date Added:
- April 3, 2024
- Manufacturer:
- FORD
SummarySome 2024 Mustang vehicles equipped with a manual tranmission may exhibit an intermittent DTE reading that drops to 0 with the fuel level displaying near 25% capacity. This may be due to the software level of the powertrain control module (PCM). To correct this condition, perform the Service Procedure below to reprogram the PCM to the latest software level using the Ford Diagnosis and Repair System (FDRS).
Associated Products (1)Associated Documents - March 8, 2024•Document ID: 10251956Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- SSM 52345
- Date Added:
- March 20, 2024
- Manufacturer:
- FORD
SummarySome 2022-2024 various Ford/Lincoln vehicles equipped with SYNC 4 may experience concern where customers are receiving an error message when trying to enroll in connected services. This may be due to the gateway module (GWM) software. To correct the concern, download and run the Transport and Factory Mode Deactivation app: under HS1 modules select BCM > Transport and Factory Mode > Download > Run. When the pop-up message appears for Change Vehicle Mode - Transport/Factory/Normal Mode, press OK. This will proceed to the Transport and Factory Mode Deactivation screen, select Unlock Vehicle Connectivity Settings (21 MY + Vehicles). A pop-up message appears noting Vehicle Is Now In Normal Mode, select OK. This will return to the Transport and Factory Mode Deactivation screen, select Exit. A final pop-up notification stating that the application is finished, select OK. For claiming, use causal part 14G490 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (19)2024 Ford Bronco2024 Ford Edge2024 Ford Escape2024 Ford Expedition2024 Ford F-1502024 Ford Mustang2024 Ford Ranger2024 Ford Transit2024 Lincoln Corsair2024 Lincoln Navigator2023 Ford Bronco2023 Ford Edge2023 Ford Escape2023 Ford Expedition2023 Ford F-1502023 Ford Transit2023 Lincoln Corsair2023 Lincoln Nautilus2023 Lincoln NavigatorAssociated Documents - March 6, 2024•Document ID: 10251952Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SSM 52335
- Date Added:
- March 20, 2024
- Manufacturer:
- FORD
SummaryFor 2015-2024 Ford and Lincoln vehicles equipped with turbocharged engines and customer concern of an engine oil leak, refer to Workshop Manual (WSM), Section 303-00 for oil leak inspection and testing methods. Ford has evaluated turbochargers replaced for oil leak symptoms and although oil may collect on the external surface of a turbocharger, it is extremely rare for a turbocharger assembly to be the root cause of the oil leak. Careful inspection of the turbocharger oil feed and drain tubes should be performed along with the recommended WSM procedures as needed. Warranty claims for turbocharger replacement going forward will be assessed.
Associated Products (60)2024 Ford Bronco2024 Ford Bronco Sport2024 Ford Edge2024 Ford Escape2024 Ford Expedition2024 Ford Explorer2024 Ford F-1502024 Ford Maverick2024 Ford Mustang2024 Ford Ranger2024 Ford Transit2024 Lincoln Aviator2024 Lincoln Corsair2024 Lincoln Nautilus2023 Ford Bronco2023 Ford Bronco Sport2023 Ford Edge2023 Ford Escape2023 Ford Expedition2023 Ford Explorer+ 40 moreAssociated Documents - March 6, 2024•Document ID: 10251951Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SSM 52334
- Date Added:
- March 20, 2024
- Manufacturer:
- FORD
SummarySome 2011-2024 Mustang and F-150 vehicles equipped with a 5.0L engine may exhibit a tick tap and/or typewriter ticking noise at idle after an engine oil change. It is often referred to as typewriter noise because of its similarity to the sound of a mechanical typewriter. The noise in question may be heard on some engines when engine temperatures reach 150°F (65°C) or higher and engine speed is at idle up to approximately 1700 RPM. It can typically be heard at the front wheel well and is often isolated to the transmission bell housing or oil pan area. The typewriter noise tick rate can be faster or slower and is not detrimental to the engine function or durability and has no short or long term effects on the engine. This an operating characteristic of the 5.0L engine and no repairs should be attempted. This information along with an example audio clip has been added to the WSM Section 303-00 Engine System General Information > Diagnosis and Testing > Engine > PPT F > Step F2.
Associated Products (7)Associated Documents - March 1, 2024•Document ID: 10251934Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- SSM 52314
- Date Added:
- March 20, 2024
- Manufacturer:
- FORD
SummaryDuring service and repair requiring removal and replacement of a crankshaft bolt and/or crankshaft damper, achieving proper torque of the crankshaft pulley bolt is critical. Incorrect torque may allow the bolt to loosen resulting in the timing gear breaking and engine damage. Replacement of the bolt is critical to the repair and accurately following the installation procedure in the Workshop Manual (WSM) Section, 303-01 is extremely important. The bolt torque procedure can be found in the crankshaft front seal removal and installation procedure or in the engine assembly procedure.
Associated Products (67)2024 Ford Bronco2024 Ford Bronco Sport2024 Ford E-3502024 Ford E-4502024 Ford Edge2024 Ford Escape2024 Ford Expedition2024 Ford Explorer2024 Ford F-1502024 Ford Maverick2024 Ford Mustang2024 Ford Transit2024 Lincoln Aviator2024 Lincoln Corsair2024 Lincoln Nautilus2024 Lincoln Navigator2023 Ford Bronco2023 Ford Bronco Sport2023 Ford E-3502023 Ford E-450+ 47 moreAssociated Documents - February 26, 2024•Document ID: 10250837Service Bulletin/Repair InstructionsPARKING BRAKE:ELECTRICAL; COMMUNICATION; UNKNOWN OR OTHER; BACK OVER PREVENTION:SOFTWARE
- Mfr Comm. #:
- SSM 52286
- Date Added:
- March 5, 2024
- Manufacturer:
- FORD
SummarySome 2024 Mustang vehicles built on and before 08-Feb-2024 may exhibit an intermittent no crank/no start condition with various loss of communication diagnostic trouble codes (DTCs) stored in various modules and multiple illuminated warning indicators such as: anti-lock brake system (ABS) warning indicator, parking brake (red) indicator, brake warning indicator, parking brake (yellow) warning indicator and/or parking brake (red) indicator and/or stability-traction control indicator displayed in the instrumental panel cluster (IPC). To correct the condition, reprogram the ABS module using the latest software level of the Ford Diagnosis and Repair System (FDRS) diagnostic scan tool. For claiming, use the causal part number 2005 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (1)Associated Documents - February 23, 2024•Document ID: 10251470Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; BACK OVER PREVENTION:SOFTWARE
- Mfr Comm. #:
- TSB 24-2047
- Date Added:
- March 7, 2024
- Manufacturer:
- FORD
SummarySome 2024 Mustang vehicle's quiet start feature may be inoperative during a remote start event. This may be due to the software level of the powertrain control module (PCM). To correct this condition, perform the Service Procedure below to reprogram the PCM to the latest software level using the Ford Diagnosis and Repair System (FDRS).
Associated Products (1)Associated Documents - February 12, 2024•Document ID: 10250310Service Bulletin/Repair InstructionsEXTERIOR LIGHTING
- Mfr Comm. #:
- SSM 52248
- Date Added:
- February 14, 2024
- Manufacturer:
- FORD
SummarySome 2024 Mustang vehicles are equipped with a clear protective film layer affixed to the top surface of the rear lamps. This protective film layer helps reduce incremental signs of contact and should not be removed/discarded. In the event the clear protective film layer were to become damaged or inadvertently removed, service kit (PR3Z-13420-C) has been released to help address this condition. Follow the instruction sheet included with service kit (PR3Z-13420-C) for proper installation/adhesion of the clear protective film layer to the rear lamp substrate. For claiming, use causal part 13404/13405 and M-time.
Associated Products (1)Associated Documents