Ford Mustang Service Bulletins (2016)

167 manufacturer communications on file.

September 21, 2018•Document ID: 10149770
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
SSM 47538
Date Added:
December 3, 2018
Manufacturer:
FORD
Summary
Some 2016-2018 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit the Android Auto Preference menu selection is not present after an update to version 3.0 software. In prior versions of SYNC 3 software this menu was present, however in version 3.0 software the Android Auto Preference menu will only show up once an Android Phone has been initially connected to SYNC. This an operating characteristic of the Android Auto application after the SYNC 3.0 update and no repairs should be attempted.
Associated Products (61)
2018 Ford C-Max 2018 Ford Edge 2018 Ford Escape 2018 Ford Explorer 2018 Ford F-150 2018 Ford F-250 2018 Ford F-350 2018 Ford Fiesta 2018 Ford Flex 2018 Ford Focus 2018 Ford Mustang 2018 Ford Taurus 2018 Ford Transit 2018 Ford Transit Connect 2018 Lincoln Continental 2018 Lincoln MKC 2018 Lincoln MKT 2018 Lincoln MKX 2018 Lincoln MKZ 2017 Ford C-Max+ 41 more
Associated Documents
- Download MC-10149770-0001.pdf↗
September 17, 2018•Document ID: 10149762
Service Bulletin/Repair Instructions
SERVICE BRAKES, HYDRAULIC
Mfr Comm. #:
SSM 47523
Date Added:
December 3, 2018
Manufacturer:
FORD
Summary
Some 2015-2018 Shelby GT350 and GT350R vehicles may require brake service or repairs to be performed. The vehicles should not have the brake rotors machined when servicing the brake system. Replacement of brake rotors is the only acceptable service of brake rotors on GT350 and GT350R vehicles. GT350 and GT350R vehicles are equipped with a brake system designed for high speed and superior fade resistance. Occasional brake squeal and elevated levels of brake dust may occur. This is normal and does not affect brake system performance. Refer to the Workshop Manual (WSM) Section 206-00 and the Mustang Owner's Manual and the Shelby GT350 Owner's Manual Supplement for further information.
Associated Products (4)
2018 Ford Mustang 2017 Ford Mustang 2016 Ford Mustang 2015 Ford Mustang
Associated Documents
- Download MC-10149762-0001.pdf↗
August 24, 2018•Document ID: 10144947
Service Bulletin/Repair Instructions
STEERING
Mfr Comm. #:
SSM 47489
Date Added:
September 24, 2018
Manufacturer:
FORD
Summary
When connecting the Vehicle Communication Module (VCM) and Integrated Diagnostic System (IDS) or Ford Diagnosis and Repair System (FDRS) to the DLC located on the driver side under the steering column at the GWM, make sure that the ignition is off before connecting the VCM. If the ignition is on or the engine is running during the connection, it can result in various warning lights being illuminated with diagnostic trouble codes (DTCs), no start, no crank conditions or the IPC inoperative. If a vehicle displays these issues, disconnect the equipment from the DLC and disconnect the vehicle battery. Wait 10 minutes and reinstall with the ignition off. Clear any DTCs present and retest.
Associated Products (37)
2018 Ford Ecosport 2018 Ford Edge 2018 Ford Explorer 2018 Ford F-150 2018 Ford Fusion 2018 Ford Mustang 2018 Lincoln Continental 2018 Lincoln MKC 2018 Lincoln MKX 2018 Lincoln MKZ 2017 Ford Edge 2017 Ford Explorer 2017 Ford F-150 2017 Ford Fusion 2017 Ford Mustang 2017 Lincoln Continental 2017 Lincoln MKC 2017 Lincoln MKX 2017 Lincoln MKZ 2016 Ford Edge+ 17 more
Associated Documents
- Download MC-10144947-0001.pdf↗
August 22, 2018•Document ID: 10144920
Service Bulletin/Repair Instructions
EQUIPMENT:APPLIANCE:AIR CONDITIONER
Mfr Comm. #:
TSB 18-2256
Date Added:
September 24, 2018
Manufacturer:
FORD
Summary
Some 2015-2017 Mustang vehicles may exhibit poor A/C performance. If the cause of this is found to be a refrigerant leak from the evaporator, it is recommended to replace only the evaporator as opposed to the entire climate control housing. Follow the Service Procedure steps to correct the condition.
Associated Products (3)
2017 Ford Mustang 2016 Ford Mustang 2015 Ford Mustang
Associated Documents
- Download MC-10144920-0001.pdf↗
August 2, 2018•Document ID: 10144930
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
SSM 47444
Date Added:
September 24, 2018
Manufacturer:
FORD
Summary
Some 2016-2018 Ford and Lincoln vehicles equipped with SYNC 3 not at the latest software level may exhibit Various Performance Related concerns such as Display Operation, Navigation, Voice Recognition, Phone Pairing, Applink, Travel Link, Slow System Response, etc. Check for SYNC software update under the OASIS Tab SYNC selection. If an update is available refer to WSM, Section 415-00 and update the APIM software. After Installation, complete pop-up appears, remove USB flash drive and install into IDS tool to update Ford database. Perform a complete ignition cycle by turning the key off for 5 minutes which is critical for a successful installation. If no updates are available or a blue or black screen is present after an update refer to WSM, Section 415-00 for diagnosis or SYNC 3 intermittent blank screen GSB for tips. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the SLTS manual.
Associated Products (59)
2018 Ford C-Max 2018 Ford Ecosport 2018 Ford Edge 2018 Ford Escape 2018 Ford Explorer 2018 Ford F-150 2018 Ford Fiesta 2018 Ford Flex 2018 Ford Focus 2018 Ford Fusion 2018 Ford Mustang 2018 Ford Taurus 2018 Ford Transit 2018 Ford Transit Connect 2018 Lincoln Continental 2018 Lincoln MKC 2018 Lincoln MKT 2018 Lincoln MKX 2018 Lincoln MKZ 2017 Ford C-Max+ 39 more
Associated Documents
- Download MC-10144930-0001.pdf↗
July 26, 2018•Document ID: 10144221
Service Bulletin/Repair Instructions
EQUIPMENT; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
Mfr Comm. #:
SSM 47433
Date Added:
September 10, 2018
Manufacturer:
FORD
Summary
Some 2015-2017 Mustang vehicles equipped with a 5.0L engine may exhibit an illuminated MIL with diagnostic trouble code (DTC) P0300 through P0308 present. A noticeable misfire may or may not accompany these DTCs. If normal diagnostics do not lead to a root cause for this concern, remove the intake manifold from the vehicle and verify the intake manifold runner control (IMRC) plates move when the IMRC actuators are moved by hand. These plates are visible through the outlet ports of the intake manifold. If the IMRC plates do not move when the IMRC actuators are moved by hand, the intake manifold should be replaced. For claiming, use causal part 9424 and applicable labor operations in Section 9 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (3)
2017 Ford Mustang 2016 Ford Mustang 2015 Ford Mustang
Associated Documents
- Download MC-10144221-0001.pdf↗
July 20, 2018•Document ID: 10144218
Service Bulletin/Repair Instructions
EQUIPMENT; ELECTRICAL SYSTEM
Mfr Comm. #:
SSM 47429
Date Added:
September 10, 2018
Manufacturer:
FORD
Summary
Some 2015 and 2016 Mustang vehicles built on or before 4/22/2016 may exhibit a partial outage of the rear tail, turn signal or stop lamps following a vehicle start with a low battery. This may be accompanied by any combination of DTCs B1271, B1272, B1273, B1274, B1275 and B1276. The condition typically clears on vehicle restart. Reprogram the BCMB module to the latest calibration using IDS release 110.01 or higher. Calibration files may also be obtained at www.motorcraftservice.com. Use applicable labor operations from Section 10 of the SLTS manual and use causal part 13C788.
Associated Products (2)
2016 Ford Mustang 2015 Ford Mustang
Associated Documents
- Download MC-10144218-0001.pdf↗
June 22, 2018•Document ID: 10143103
Service Bulletin/Repair Instructions
EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM
Mfr Comm. #:
SSM 47380
Date Added:
July 23, 2018
Manufacturer:
LINCOLN
Summary
Some 2016-2018 Ford and Lincoln vehicles with SYNC 3 may exhibit an intermittent blue or black screen. Check for SYNC software update under the OASIS Tab SYNC selection. If update is available refer to WSM, Section 415-00 and update APIM software. After Installation Complete pop-up appears, remove USB flash drive and install into IDS tool to update Ford database. Perform a complete ignition cycle by turning the key off for 5 minutes which is critical for a successful installation. If no updates are available or a blue or black screen is present after an update refer to WSM, Section 415-00 for diagnosis or SYNC 3 intermittent blank screen GSB for tips. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the SLTS manual.
Associated Products (55)
2018 Ford C-Max 2018 Ford Ecosport 2018 Ford Edge 2018 Ford Escape 2018 Ford Explorer 2018 Ford F-150 2018 Ford Fiesta 2018 Ford Flex 2018 Ford Focus 2018 Ford Fusion 2018 Ford Mustang 2018 Ford Taurus 2018 Ford Transit 2018 Lincoln Continental 2018 Lincoln MKC 2018 Lincoln MKT 2018 Lincoln MKX 2018 Lincoln MKZ 2017 Ford C-Max 2017 Ford Edge+ 35 more
Associated Documents
- Download MC-10143103-0001.pdf↗
June 22, 2018•Document ID: 10143102
Service Bulletin/Repair Instructions
EQUIPMENT; ELECTRICAL SYSTEM
Mfr Comm. #:
SSM 47379
Date Added:
July 23, 2018
Manufacturer:
FORD
Summary
Various 2016-2018 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the vehicle is at version 2.2 please update the module to the latest software level. After the software is updated make sure you shut the vehicle off, open the door for 2 minutes, then turn the key back on before testing the touch screen. If the software is at a later version than 2.2, proceed with normal diagnostics in Workshop Manual (WSM), Section 415-00. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the Service Labor Times Standards (SLTS) manual.
Associated Products (58)
2018 Ford C-Max 2018 Ford Ecosport 2018 Ford Edge 2018 Ford Escape 2018 Ford Explorer 2018 Ford F-150 2018 Ford Fiesta 2018 Ford Flex 2018 Ford Focus 2018 Ford Fusion 2018 Ford Mustang 2018 Ford Taurus 2018 Ford Transit 2018 Lincoln Continental 2018 Lincoln MKC 2018 Lincoln MKT 2018 Lincoln MKX 2018 Lincoln MKZ 2017 Ford C-Max 2017 Ford Edge+ 38 more
Associated Documents
- Download MC-10143102-0001.pdf↗
June 20, 2018•Document ID: 10143098
Service Bulletin/Repair Instructions
EQUIPMENT; ENGINE AND ENGINE COOLING
Mfr Comm. #:
SSM 47364
Date Added:
July 23, 2018
Manufacturer:
FORD
Summary
Some 2015-2018 Mustang GT350s may exhibit an engine oil leak that appears to be originating from the oil filter adapter or oil cooler. If the leak appears to be originating from the oil cooler, be aware that the leak may actually be originating from the oil filter adapter, and oil may run down the oil cooler tubes and drip off of the cooler, making it appear that the leak is originating from the oil cooler. If the true source of the leak is caused by a damaged O-ring where the oil cooler tubes meet the oil filter adapter, be aware that these O-rings are now available as a separate service part from the oil cooler tubes. Replacement O-rings can be ordered using part number FR3Z-00815-A. For claiming, use causal part 6B850 and applicable labor operations in Section 6 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (4)
2018 Ford Mustang 2017 Ford Mustang 2016 Ford Mustang 2015 Ford Mustang
Associated Documents
- Download MC-10143098-0001.pdf↗
June 8, 2018•Document ID: 10143077
Service Bulletin/Repair Instructions
EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; EQUIPMENT:APPLIANCE:AIR CONDITIONER
Mfr Comm. #:
TSB18-2166
Date Added:
July 23, 2018
Manufacturer:
FORD
Summary
Some 2015-2017 Mustang vehicles may exhibit poor A/C performance. If the cause of this is found to be a refrigerant leak from the evaporator, it is recommended to replace only the evaporator as opposed to the entire climate control housing. Follow the Service Procedure steps to correct the condition.
Associated Products (3)
2017 Ford Mustang 2016 Ford Mustang 2015 Ford Mustang
Associated Documents
- Download MC-10143077-0001.pdf↗
April 10, 2018•Document ID: 10137128
Service Bulletin/Repair Instructions
EQUIPMENT
Mfr Comm. #:
SSM 47225
Date Added:
May 21, 2018
Manufacturer:
FORD
Summary
Some 2015-2018 Mustang vehicles equipped with SYNC 3 may exhibit inoperative USB ports with the diagnostic trouble code (DTC) B1252:13 stored in the accessory protocol interface module (APIM.) This may be due to a loose connection or damage present on the cable which connects the APIM to the media hub. Follow normal Workshop Manual (WSM) diagnosis to correct this condition, while paying close attention to any damage or loose connections which may be present on this cable.
Associated Products (4)
2018 Ford Mustang 2017 Ford Mustang 2016 Ford Mustang 2015 Ford Mustang
Associated Documents
- Download MC-10137128-0001.pdf↗
April 4, 2018•Document ID: 10137126
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM:SOFTWARE
Mfr Comm. #:
SSM 47211
Date Added:
May 21, 2018
Manufacturer:
FORD
Summary
Some 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 version 2.2 software may exhibit a blank screen after attempting to exit Valet mode. SYNC software updates are now available under the OASIS Tab SYNC selection. If update is available, refer to WSM Section 415-00 and update APIM software. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the SLTS manual.
Associated Products (36)
2017 Ford C-Max 2017 Ford Edge 2017 Ford Escape 2017 Ford Expedition 2017 Ford Explorer 2017 Ford F-150 2017 Ford Fiesta 2017 Ford Focus 2017 Ford Mustang 2017 Ford Taurus 2017 Ford Transit 2017 Ford Transit Connect 2017 Lincoln Continental 2017 Lincoln MKC 2017 Lincoln MKT 2017 Lincoln MKX 2017 Lincoln MKZ 2017 Lincoln Navigator 2016 Ford C-Max 2016 Ford Edge+ 16 more
Associated Documents
- Download MC-10137126-0001.pdf↗
March 30, 2018•Document ID: 10137113
Service Bulletin/Repair Instructions
EQUIPMENT
Mfr Comm. #:
SSM 47201
Date Added:
May 21, 2018
Manufacturer:
FORD
Summary
Replacing the original equipment SYNC/Navigation system with either an aftermarket SYNC/Navigation kit or modifying original SYNC/Navigation parts to provide additional features is not recommended nor supported on any Ford, Mercury or Lincoln vehicle. Only approved Genuine Ford accessories or originally installed systems are supported and certified to function correctly with other vehicle systems. If you suspect a system has been modified, the following resources can be used to verify original equipment: Monroney Label (Window Sticker), Professional Technician Society (PTS) OASIS tab select SYNC or HVBOM. For Genuine Ford accessories use: PTS Workshop Tab select Dealer Installed Accessory or Accessory Installation.
Associated Products (234)
2018 Ford C-Max 2018 Ford Ecosport 2018 Ford Edge 2018 Ford Escape 2018 Ford Explorer 2018 Ford F-150 2018 Ford Fiesta 2018 Ford Flex 2018 Ford Fusion 2018 Ford Mustang 2018 Ford Taurus 2018 Ford Transit 2018 Lincoln Continental 2018 Lincoln MKC 2018 Lincoln MKT 2018 Lincoln MKX 2018 Lincoln MKZ 2017 Ford C-Max 2017 Ford Edge 2017 Ford Escape+ 214 more
Associated Documents
- Download MC-10137113-0001.pdf↗
March 30, 2018•Document ID: 10137112
Service Bulletin/Repair Instructions
SEATS
Mfr Comm. #:
SSM 47200
Date Added:
May 21, 2018
Manufacturer:
FORD
Summary
Some 2015-2018 Mustang vehicles may exhibit a concern of no horizontal movement of the front power seats. This may be caused by a defective seat track motor or separation of the drive motor cable from the seat track. The seat track motor assembly is available separately (14547) and replacement of the complete seat frame assembly (9661711) may not be required. Refer to Workshop Manual, Section 501-10A for seat track motor removal.
Associated Products (4)
2018 Ford Mustang 2017 Ford Mustang 2016 Ford Mustang 2015 Ford Mustang
Associated Documents
- Download MC-10137112-0001.pdf↗
March 30, 2018•Document ID: 10137079
Service Bulletin/Repair Instructions
STRUCTURE:BODY:BUMPERS
Mfr Comm. #:
TSB18-2107
Date Added:
May 21, 2018
Manufacturer:
FORD
Summary
Some 2015-2018 Mustang GT350 vehicles built on or before 26-Feb-2018 may exhibit an excessive panel gap where the rear bumper cover meets the rear quarter panels on either side of the vehicle. This may be due to the method used to fasten the rear bumper cover to the vehicle. Follow the Service Procedure steps to correct the condition.
Associated Products (4)
2018 Ford Mustang 2017 Ford Mustang 2016 Ford Mustang 2015 Ford Mustang
Associated Documents
- Download MC-10137079-0001.pdf↗
March 21, 2018•Document ID: 10137102
Service Bulletin/Repair Instructions
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Mfr Comm. #:
SSM 47171
Date Added:
May 21, 2018
Manufacturer:
LINCOLN
Summary
Some 2016-2018 Ford and Lincoln vehicles equipped with SYNC 3 and connected to an iPhone recently upgraded to iOS 11.2.5 may exhibit functional concerns where USB audio playback and App Link will not operate. This may also include, under certain conditions, no Bluetooth streaming. Apple has released iOS 11.2.6 to address this concern. Advise the customer to update the device to iOS 11.2.6 and re-evaluate before performing any diagnosis or repairs for this condition. To check the iOS software level on an Apple iOS device, select Settings > General > About on the device.
Associated Products (50)
2018 Ford Ecosport 2018 Ford Edge 2018 Ford Explorer 2018 Ford F-150 2018 Ford F-250 2018 Ford F-350 2018 Ford F-650 2018 Ford Flex 2018 Ford Focus 2018 Ford Fusion 2018 Ford Mustang 2018 Ford Taurus 2018 Ford Transit 2018 Lincoln Continental 2018 Lincoln MKC 2018 Lincoln MKT 2018 Lincoln MKX 2018 Lincoln MKZ 2017 Ford Edge 2017 Ford Explorer+ 30 more
Associated Documents
- Download MC-10137102-0001.pdf↗
March 19, 2018•Document ID: 10137100
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
SSM 47167
Date Added:
May 21, 2018
Manufacturer:
FORD
Summary
Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the vehicle is at version 2.2 please update the module to the latest software level. After the software is updated make sure you shut the vehicle off, open the door for 2 minutes, then turn the key back on before testing the touch screen. If the software is at a later version than 2.2, proceed with normal diagnostics in Workshop Manual (WSM), Section 415-00. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the Service Labor Times Standards (SLTS) manual.
Associated Products (48)
2017 Ford C-Max 2017 Ford Edge 2017 Ford Escape 2017 Ford Expedition 2017 Ford Explorer 2017 Ford F-150 2017 Ford F-250 2017 Ford F-350 2017 Ford F-450 2017 Ford F-550 2017 Ford Fiesta 2017 Ford Flex 2017 Ford Focus 2017 Ford Fusion 2017 Ford Mustang 2017 Ford Taurus 2017 Ford Transit 2017 Ford Transit Connect 2017 Lincoln Continental 2017 Lincoln MKC+ 28 more
Associated Documents
- Download MC-10137100-0001.pdf↗
March 13, 2018•Document ID: 10137091
Service Bulletin/Repair Instructions
EQUIPMENT:APPLIANCE:AIR CONDITIONER
Mfr Comm. #:
SSM 47149
Date Added:
May 21, 2018
Manufacturer:
FORD
Summary
Some 2015-2017 Mustang vehicles built on or before 2-Sep-2016 may exhibit poor A/C performance. If a low refrigerant charge is confirmed and there are no other obvious signs of a refrigerant leak, suspect the evaporator to be the source of the leak.
Associated Products (3)
2017 Ford Mustang 2016 Ford Mustang 2015 Ford Mustang
Associated Documents
- Download MC-10137091-0001.pdf↗
February 21, 2018•Document ID: 10136611
Service Bulletin/Repair Instructions
EQUIPMENT:ELECTRICAL
Mfr Comm. #:
SSM 47100
Date Added:
May 14, 2018
Manufacturer:
FORD
Summary
Some 2016-2018 Ford and Lincoln Vehicle equipped with SYNC 3 and connected to an iPhone recently upgraded to iOS 11.2.5 may exhibit a concern where USB Audio playback and App Link applications will not function properly. This may also include, under certain conditions, no Bluetooth Streaming. Apple is aware of the issue and is working on a resolution with a future iOS release. No repairs should be performed at this time. To check the iOS software level on an Apple iOS device, select Settings > General > About on the device. Monitor OASIS for updates. Customers can also check Apple Support or connect to iTunes for the latest available iOS release for their phone.
Associated Products (45)
2018 Ford Explorer 2018 Ford F-150 2018 Ford F-650 2018 Ford F-750 2018 Ford Flex 2018 Ford Focus 2018 Ford Fusion 2018 Ford Mustang 2018 Ford Taurus 2018 Ford Transit 2018 Lincoln Continental 2018 Lincoln MKC 2018 Lincoln MKT 2018 Lincoln MKX 2018 Lincoln MKZ 2017 Ford Explorer 2017 Ford F-150 2017 Ford F-450 2017 Ford F-550 2017 Ford F-650+ 25 more
Associated Documents
- Download MC-10136611-0001.pdf↗

← Back to Ford Mustang