Ford Focus Service Bulletins (2016)

216 manufacturer communications on file.

March 15, 2018•Document ID: 10137097
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
SSM 47161
Date Added:
May 21, 2018
Manufacturer:
FORD
Summary
Some 2012-2017 Focus BEV, 2013-2016 Fusion Energi And 2013-2017 CMAX Energi vehicles equipped with a Telematics Control Unit (TCU) may exhibit inoperative remote features via My Ford Mobile app, discharged battery, incomplete user authorization and/or diagnostic trouble code (DTC) U0198 with no modem electronic serial number (ESN) displayed. To correct this condition, perform any open TCU field service actions (FSAs). If DTC U0198 remains, remove the TCU fuse for 5 minutes then reinstall prior to programming. Perform IDS Network Test and reprogram the TCU using Integrated Diagnostic System (IDS) release 108.05 or higher. An internet connection is required. Calibration files may also be obtained at www.motorcraftservice.com. For claiming, use causal part 14G229 and applicable labor operations in section 10 of the SLTS manual.
Associated Products (15)
2017 Ford C-Max 2017 Ford Focus 2016 Ford C-Max 2016 Ford Focus 2016 Ford Fusion 2015 Ford C-Max 2015 Ford Focus 2015 Ford Fusion 2014 Ford C-Max 2014 Ford Focus 2014 Ford Fusion 2013 Ford C-Max 2013 Ford Focus 2013 Ford Fusion 2012 Ford Focus
Associated Documents
- Download MC-10137097-0001.pdf↗
March 5, 2018•Document ID: 10137085
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Mfr Comm. #:
SSM 47130
Date Added:
May 21, 2018
Manufacturer:
FORD
Summary
Some 2012-2018 Focus Electric, 2013-2017 C-Max Energi, and 2013-2018 Fusion Energi plug-in hybrid electric vehicles (PHEV) may exhibit the high voltage (HV) battery failing to charge while connected to the Delphi 120 volt electric vehicle service equipment (EVSE) charge cord. To identify a Delphi EVSE the coupler on the EVSE that connects to the vehicle charge port is solid black. For information on the Delphi EVSE indicator status used for diagnostics, reference High Voltage Battery > Charging the High Voltage Battery in the Owners Guide for a 2018 Fusion Energi. Reference the Convenience Cord Light Emitting Diode (LED) Indicators chart. The Workshop Manual (WSM) is scheduled to be revised at a later date.
Associated Products (18)
2018 Ford Focus 2018 Ford Fusion 2017 Ford C-Max 2017 Ford Focus 2017 Ford Fusion 2016 Ford C-Max 2016 Ford Focus 2016 Ford Fusion 2015 Ford C-Max 2015 Ford Focus 2015 Ford Fusion 2014 Ford C-Max 2014 Ford Focus 2014 Ford Fusion 2013 Ford C-Max 2013 Ford Focus 2013 Ford Fusion 2012 Ford Focus
Associated Documents
- Download MC-10137085-0001.pdf↗
February 21, 2018•Document ID: 10136611
Service Bulletin/Repair Instructions
EQUIPMENT:ELECTRICAL
Mfr Comm. #:
SSM 47100
Date Added:
May 14, 2018
Manufacturer:
FORD
Summary
Some 2016-2018 Ford and Lincoln Vehicle equipped with SYNC 3 and connected to an iPhone recently upgraded to iOS 11.2.5 may exhibit a concern where USB Audio playback and App Link applications will not function properly. This may also include, under certain conditions, no Bluetooth Streaming. Apple is aware of the issue and is working on a resolution with a future iOS release. No repairs should be performed at this time. To check the iOS software level on an Apple iOS device, select Settings > General > About on the device. Monitor OASIS for updates. Customers can also check Apple Support or connect to iTunes for the latest available iOS release for their phone.
Associated Products (45)
2018 Ford Explorer 2018 Ford F-150 2018 Ford F-650 2018 Ford F-750 2018 Ford Flex 2018 Ford Focus 2018 Ford Fusion 2018 Ford Mustang 2018 Ford Taurus 2018 Ford Transit 2018 Lincoln Continental 2018 Lincoln MKC 2018 Lincoln MKT 2018 Lincoln MKX 2018 Lincoln MKZ 2017 Ford Explorer 2017 Ford F-150 2017 Ford F-450 2017 Ford F-550 2017 Ford F-650+ 25 more
Associated Documents
- Download MC-10136611-0001.pdf↗
February 14, 2018•Document ID: 10136597
Service Bulletin/Repair Instructions
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Mfr Comm. #:
SSM 47080
Date Added:
May 14, 2018
Manufacturer:
FORD
Summary
2010-2018 various vehicles equipped with SYNC or SYNC 3 may not function when attempting to find or use the Spotify app via AppLink. As of an update released on 1/15/2018 Spotify will no longer be supporting their AppLink integration. No repair attempts should be attempted to correct this concern.
Associated Products (199)
2018 Ford Edge 2018 Ford Escape 2018 Ford Explorer 2018 Ford F-150 2018 Ford F-250 2018 Ford F-350 2018 Ford Fiesta 2018 Ford Flex 2018 Ford Focus 2018 Ford Fusion 2018 Ford Mustang 2018 Ford Taurus 2018 Ford Transit 2018 Lincoln Continental 2018 Lincoln MKC 2018 Lincoln MKT 2018 Lincoln MKX 2018 Lincoln MKZ 2017 Ford C-Max 2017 Ford Edge+ 179 more
Associated Documents
- Download MC-10136597-0001.pdf↗
February 9, 2018•Document ID: 10136590
Service Bulletin/Repair Instructions
EQUIPMENT ADAPTIVE/MOBILITY
Mfr Comm. #:
SSM 47068
Date Added:
May 14, 2018
Manufacturer:
FORD
Summary
Some 2016-2018 Focus RS vehicles may exhibit paint discoloration once the protective wrap guard is removed. It is recommended the wrap stay in place until vehicle is delivered, but no longer than 6 months past the vehicle build date. Longer time on the vehicle will increase the adhesive residue left on the paint surface. To assist with the wrap removal, vehicle surface temperature no less than -10Å?C (14Å?F) and no more than 50Å?C (122Å?F), with no ice/snow. Begin the removal from an edge and pull the film back upon itself to the middle of the panel, then repeat from the opposite side until the film is completely removed. The steep pull off angle and the speed of wrap removal affects the amount of adhesive residue remaining. Potential paint blemishes will typically disappear within 72 hours of removal of the wrap under normal circumstances.
Associated Products (3)
2018 Ford Focus 2017 Ford Focus 2016 Ford Focus
Associated Documents
- Download MC-10136590-0001.pdf↗
February 2, 2018•Document ID: 10136616
Service Bulletin/Repair Instructions
ENGINE AND ENGINE COOLING
Mfr Comm. #:
17B32-S1
Date Added:
May 14, 2018
Manufacturer:
FORD
Summary
Certain 2016-2017 Model Year Focus RS Vehicles Cylinder Head Gasket Replacement
Associated Products (2)
2017 Ford Focus 2016 Ford Focus
Associated Documents
- Download MC-10136616-0001.pdf↗
January 29, 2018•Document ID: 10140332
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT; ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL
Mfr Comm. #:
SSM 47041
Date Added:
June 11, 2018
Manufacturer:
FORD
Summary
Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the vehicle is at version 2.2 please update the module to the latest software level. After the software is updated make sure you shut the vehicle off, open the door for 2 minutes, then turn the key back on before testing the touch screen. If the software is at a later version than 2.2, proceed with normal diagnostics in Workshop Manual (WSM), Section 415-00. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the Service Labor Times Standards (SLTS) manual.
Associated Products (40)
2017 Ford C-Max 2017 Ford Edge 2017 Ford Escape 2017 Ford Expedition 2017 Ford Explorer 2017 Ford F-150 2017 Ford Fiesta 2017 Ford Flex 2017 Ford Focus 2017 Ford Fusion 2017 Ford Mustang 2017 Ford Taurus 2017 Ford Transit 2017 Ford Transit Connect 2017 Lincoln Continental 2017 Lincoln MKC 2017 Lincoln MKT 2017 Lincoln MKX 2017 Lincoln MKZ 2017 Lincoln Navigator+ 20 more
Associated Documents
- Download MC-10140332-0001.pdf↗
January 29, 2018•Document ID: 10138533
Service Bulletin/Repair Instructions
EQUIPMENT:ELECTRICAL
Mfr Comm. #:
SSM 47041
Date Added:
May 29, 2018
Manufacturer:
FORD
Summary
Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the vehicle is at version 2.2 please update the module to the latest software level. After the software is updated make sure you shut the vehicle off, open the door for 2 minutes, then turn the key back on before testing the touch screen. If the software is at a later version than 2.2, proceed with normal diagnostics in Workshop Manual (WSM), Section 415-00. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the Service Labor Times Standards (SLTS) manual.
Associated Products (52)
2017 Ford C-Max 2017 Ford Edge 2017 Ford Escape 2017 Ford Expedition 2017 Ford Explorer 2017 Ford F-150 2017 Ford F-250 2017 Ford F-350 2017 Ford F-450 2017 Ford F-550 2017 Ford F-650 2017 Ford F-750 2017 Ford Fiesta 2017 Ford Flex 2017 Ford Focus 2017 Ford Fusion 2017 Ford Mustang 2017 Ford Taurus 2017 Ford Transit 2017 Ford Transit Connect+ 32 more
Associated Documents
- Download MC-10138533-0001.pdf↗
January 22, 2018•Document ID: 10140335
Service Bulletin/Repair Instructions
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM; ENGINE AND ENGINE COOLING
Mfr Comm. #:
17B32
Date Added:
June 11, 2018
Manufacturer:
FORD
Summary
Certain 2016-2017 Model Year Focus RS Vehicles - Cylinder Head Gasket Replacement
Associated Products (2)
2017 Ford Focus 2016 Ford Focus
Associated Documents
- Download MC-10140335-0001.pdf↗
January 22, 2018•Document ID: 10138536
Service Bulletin/Repair Instructions
ENGINE AND ENGINE COOLING
Mfr Comm. #:
17B32
Date Added:
May 29, 2018
Manufacturer:
FORD
Summary
Certain 2016-2017 Model Year Focus RS Vehicles - Cylinder Head Gasket Replacement
Associated Products (2)
2017 Ford Focus 2016 Ford Focus
Associated Documents
- Download MC-10138536-0001.pdf↗
January 17, 2018•Document ID: 10140286
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
TSB18-2009
Date Added:
June 11, 2018
Manufacturer:
FORD
Summary
Some 2013-2016 Focus Electric vehicles built on or after 22-Feb-2013 may exhibit an illuminated green ready to drive indicator in the instrument panel cluster (IPC) and the vehicle does not move. The condition may occur when the vehicle is restarted within 20 seconds after being powered off, starting the vehicle within 20 seconds of unplugging or starting the vehicle 15 minutes after being remotely started. Follow the Service Procedure steps to correct the condition.
Associated Products (4)
2016 Ford Focus 2015 Ford Focus 2014 Ford Focus 2013 Ford Focus
Associated Documents
- Download MC-10140286-0001.pdf↗
January 17, 2018•Document ID: 10138487
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
TSB18-2009
Date Added:
May 29, 2018
Manufacturer:
FORD
Summary
Some 2013-2016 Focus Electric vehicles built on or after 22-Feb-2013 may exhibit an illuminated green ready to drive indicator in the instrument panel cluster (IPC) and the vehicle does not move. The condition may occur when the vehicle is restarted within 20 seconds after being powered off, starting the vehicle within 20 seconds of unplugging or starting the vehicle 15 minutes after being remotely started. Follow the Service Procedure steps to correct the condition.
Associated Products (4)
2016 Ford Focus 2015 Ford Focus 2014 Ford Focus 2013 Ford Focus
Associated Documents
- Download MC-10138487-0001.pdf↗
January 10, 2018•Document ID: 10140323
Service Bulletin/Repair Instructions
EQUIPMENT:ELECTRICAL; EQUIPMENT
Mfr Comm. #:
SSM 47009
Date Added:
June 11, 2018
Manufacturer:
FORD
Summary
The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts and Service - Parts Product Line Information - Keys/Entry Devices - Aftermarket Keyless Entry Keypad Code Access. Access to this site is granted through Dealer Program Enrollment System (DPES) and Dealer Principal, General Manager or Parts and Service Director can authorize users. Once authorized the retrieval process for master code can be obtained. The master code for the Accessory Keyless Entry Keypad cannot be retrieved from the body control module(BCM) with a diagnostic tool.
Associated Products (180)
2018 Ford C-Max 2018 Ford Edge 2018 Ford Escape 2018 Ford Explorer 2018 Ford F-150 2018 Ford Fiesta 2018 Ford Flex 2018 Ford Focus 2018 Ford Fusion 2018 Ford Taurus 2018 Ford Transit 2017 Ford C-Max 2017 Ford Edge 2017 Ford Escape 2017 Ford Expedition 2017 Ford Explorer 2017 Ford F-150 2017 Ford Fiesta 2017 Ford Flex 2017 Ford Focus+ 160 more
Associated Documents
- Download MC-10140323-0001.pdf↗
January 10, 2018•Document ID: 10140318
Service Bulletin/Repair Instructions
EQUIPMENT:APPLIANCE:AIR CONDITIONER; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Mfr Comm. #:
SSM 47004
Date Added:
June 11, 2018
Manufacturer:
FORD
Summary
Some 2016-2018 Model Year Focus RS may exhibit inaccurate Outside Air Temperature(OAT) readings with intermittent Air Conditioning(A/C) function. Instrument cluster will display 0 degrees F(-18 degrees C) until the vehicle is driven above 20-30 mph for minimum of 1 minute. Concern can occur when engine is running(Key On Engine Running-KOER) and ignition is cycled Off and On again within 1 second. Do not replace Powertrain Control Module(PCM) or ambient air temperature sensor for concern. Sensor is contained within the right hand outside mirror, and is not serviceable separately . Engineering is currently investigating. To assist with the investigation use Report A Vehicle Concern link at the bottom of the Oasis report and submit a Global Concern Report (GCR). Continue to monitor OASIS for future updates.
Associated Products (3)
2018 Ford Focus 2017 Ford Focus 2016 Ford Focus
Associated Documents
- Download MC-10140318-0001.pdf↗
January 10, 2018•Document ID: 10138524
Service Bulletin/Repair Instructions
EQUIPMENT:ELECTRICAL
Mfr Comm. #:
SSM 47009
Date Added:
May 29, 2018
Manufacturer:
FORD
Summary
The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts and Service - Parts Product Line Information - Keys/Entry Devices - Aftermarket Keyless Entry Keypad Code Access. Access to this site is granted through Dealer Program Enrollment System (DPES) and Dealer Principal, General Manager or Parts and Service Director can authorize users. Once authorized the retrieval process for master code can be obtained. The master code for the Accessory Keyless Entry Keypad cannot be retrieved from the body control module(BCM) with a diagnostic tool.
Associated Products (277)
2018 Ford C-Max 2018 Ford E-350 2018 Ford E-450 2018 Ford Edge 2018 Ford Escape 2018 Ford Explorer 2018 Ford F-150 2018 Ford F-250 2018 Ford F-350 2018 Ford F-650 2018 Ford F-750 2018 Ford Fiesta 2018 Ford Flex 2018 Ford Focus 2018 Ford Fusion 2018 Ford Taurus 2018 Ford Transit 2017 Ford C-Max 2017 Ford E-250 2017 Ford E-350+ 257 more
Associated Documents
- Download MC-10138524-0001.pdf↗
January 10, 2018•Document ID: 10138519
Service Bulletin/Repair Instructions
EQUIPMENT:APPLIANCE:AIR CONDITIONER
Mfr Comm. #:
SSM 47004
Date Added:
May 29, 2018
Manufacturer:
FORD
Summary
Some 2016-2018 Model Year Focus RS may exhibit inaccurate Outside Air Temperature(OAT) readings with intermittent Air Conditioning(A/C) function. Instrument cluster will display 0 degrees F(-18 degrees C) until the vehicle is driven above 20-30 mph for minimum of 1 minute. Concern can occur when engine is running(Key On Engine Running-KOER) and ignition is cycled Off and On again within 1 second. Do not replace Powertrain Control Module(PCM) or ambient air temperature sensor for concern. Sensor is contained within the right hand outside mirror, and is not serviceable separately . Engineering is currently investigating. To assist with the investigation use Report A Vehicle Concern link at the bottom of the Oasis report and submit a Global Concern Report (GCR). Continue to monitor OASIS for future updates.
Associated Products (3)
2018 Ford Focus 2017 Ford Focus 2016 Ford Focus
Associated Documents
- Download MC-10138519-0001.pdf↗
November 29, 2017•Document ID: 10127426
Service Bulletin/Repair Instructions
EQUIPMENT; ELECTRICAL SYSTEM
Mfr Comm. #:
SSM 46949
Date Added:
January 29, 2018
Manufacturer:
FORD
Summary
Some 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 version 2.2 software may exhibit a blank screen after attempting to exit Valet mode. SYNC software updates are now available under the OASIS Tab SYNC selection. If update is available, refer to WSM Section 415-00 and update APIM software. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the SLTS manual.
Associated Products (40)
2017 Ford C-Max 2017 Ford Edge 2017 Ford Escape 2017 Ford Expedition 2017 Ford F-150 2017 Ford F-250 2017 Ford F-350 2017 Ford F-450 2017 Ford F-550 2017 Ford F-650 2017 Ford F-750 2017 Ford Fiesta 2017 Ford Focus 2017 Ford Mustang 2017 Ford Taurus 2017 Ford Transit 2017 Ford Transit Connect 2017 Lincoln Continental 2017 Lincoln MKC 2017 Lincoln MKT+ 20 more
Associated Documents
- Download MC-10127426-0001.pdf↗
November 29, 2017•Document ID: 10127425
Service Bulletin/Repair Instructions
EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); ELECTRICAL SYSTEM
Mfr Comm. #:
SSM 46948
Date Added:
January 29, 2018
Manufacturer:
FORD
Summary
Some owners of 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 may experience inoperative mobile device navigation applications. Mobile device navigation via AppLink requires SYNC 3 version 2.3 or higher for Apple iOS users. Mobile device navigation via AppLink is not currently available for Android users. SYNC software updates are now available under the OASIS Tab SYNC selection. If an update is available refer to WSM, Section 415-00 and update APIM software. SYNC 3 software upgrade to support these apps is not a warrantable repair per the Warranty And Policy Manual, Section 3, Warranty Coverages SYNC.
Associated Products (40)
2017 Ford C-Max 2017 Ford Edge 2017 Ford Escape 2017 Ford Expedition 2017 Ford F-150 2017 Ford F-250 2017 Ford F-350 2017 Ford F-450 2017 Ford F-550 2017 Ford F-650 2017 Ford F-750 2017 Ford Fiesta 2017 Ford Focus 2017 Ford Mustang 2017 Ford Taurus 2017 Ford Transit 2017 Ford Transit Connect 2017 Lincoln Continental 2017 Lincoln MKC 2017 Lincoln MKT+ 20 more
Associated Documents
- Download MC-10127425-0001.pdf↗
November 29, 2017•Document ID: 10127424
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM; LANE DEPARTURE; EQUIPMENT; BACK OVER PREVENTION
Mfr Comm. #:
SSM 46947
Date Added:
January 29, 2018
Manufacturer:
FORD
Summary
Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may intermittently display an overhead image of a vehicle in the center of the SYNC touchscreen with no obstacle detection grids or warning chimes. SYNC may appear unresponsive when the overhead vehicle image is displayed. The vehicle image may intermittently display after shifting out of reverse or turning the vehicle off when in reverse. SYNC software updates are now available under the OASIS Tab SYNC selection. If an update is available, refer to WSM Section 415-00 and update the APIM software. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the SLTS manual.
Associated Products (42)
2017 Ford C-Max 2017 Ford Edge 2017 Ford Escape 2017 Ford Expedition 2017 Ford Explorer 2017 Ford F-150 2017 Ford F-250 2017 Ford F-350 2017 Ford F-450 2017 Ford F-550 2017 Ford F-650 2017 Ford F-750 2017 Ford Fiesta 2017 Ford Flex 2017 Ford Focus 2017 Ford Fusion 2017 Ford Mustang 2017 Ford Taurus 2017 Ford Transit 2017 Ford Transit Connect+ 22 more
Associated Documents
- Download MC-10127424-0001.pdf↗
November 22, 2017•Document ID: 10127417
Service Bulletin/Repair Instructions
EQUIPMENT:ELECTRICAL
Mfr Comm. #:
SSM 46930
Date Added:
January 29, 2018
Manufacturer:
LINCOLN
Summary
Some 2016-2018 Ford or Lincoln vehicles equipped with SYNC 3 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is due to the power saving features enabled while in transport mode and is beneficial for battery life to keep the vehicle in transport mode until the vehicle is prepped for sale. To prevent a SYNC system lockup during transport mode deactivation, follow the Workshop Manual (WSM) procedure allowing time for the SYNC system to complete all tasks such as fully booting up or powering down and shutting off before moving to the next step of the procedure. If the vehicle exhibits a blank screen or SYNC symptoms after transport mode deactivation, refer to WSM, Section 415-00 for normal diagnosis. The SYNC version can be confirmed via OASIS.
Associated Products (51)
2018 Ford Edge 2018 Ford Escape 2018 Ford Explorer 2018 Ford F-150 2018 Ford Flex 2018 Ford Focus 2018 Ford Fusion 2018 Ford Mustang 2018 Ford Taurus 2018 Ford Transit 2018 Lincoln Continental 2018 Lincoln MKC 2018 Lincoln MKT 2018 Lincoln MKX 2018 Lincoln MKZ 2017 Ford C-Max 2017 Ford Edge 2017 Ford Escape 2017 Ford Expedition 2017 Ford Explorer+ 31 more
Associated Documents
- Download MC-10127417-0001.pdf↗

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