Ford Focus Service Bulletins (2017)
181 manufacturer communications on file.
- September 19, 2018•Document ID: 10149765Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 47528
- Date Added:
- December 3, 2018
- Manufacturer:
- FORD
SummarySome 2012-2018 Focus BEV vehicles may exhibit DTC U0130 in the battery electric control module (BECM) after replacement of the high voltage (HV) battery pack. In order to correct the condition, perform a programmable module installation (PMI) using the appropriate Ford scan tool. This action will initiate a coordinated flash of powertrain control module (PCM) and transmission control module (TCM) for HV battery compatibility. The use of a previous session may also cause DTC U1030 to be present in the BECM. For additional information refer to 2015 or newer Workshop Manual (WSM), Section 414-03A
Associated Products (7)Associated Documents - September 13, 2018•Document ID: 10149759Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- SSM 47519
- Date Added:
- December 3, 2018
- Manufacturer:
- FORD
SummarySome 2016-2018 Escape vehicles built on or before 26-Aug-2018 and 2016-2018 Focus/Transit Connect vehicles equipped with a remote start system may exhibit an immediate engine shut off with or without diagnostic trouble code (DTC) P1594 stored in the BCM after using the remote start function to start the engine. If using FordPass, the app will indicate that the vehicle started successfully, but the engine may not have started or may start and then immediately shut off. Reprogram the BCM to the latest calibration using the latest version of the appropriate Ford diagnostic scan tool. For claiming, use causal part 14A068 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (9)Associated Documents - August 23, 2018•Document ID: 10144919Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- TSB 18-2255
- Date Added:
- September 24, 2018
- Manufacturer:
- FORD
SummarySome 2013-2018 Escape vehicles equipped with 1.5L/1.6L/2.0L EcoBoost, 2013-2018 Fusion vehicles equipped with 2.0L/2.7L EcoBoost, 2013-2018 MKZ vehicles equipped with 2.0L EcoBoost, 2017-18 MKZ vehicles equipped with 3.0L EcoBoost, 2015-2018 MKC vehicles equipped with 2.0L/2.3L EcoBoost, 2015-2018 Edge vehicles equipped with 2.0L/2.7L EcoBoost, 2016-2018 MKX vehicles equipped with 2.0L and 2.7L EcoBoost, 2016-2018 Explorer vehicles equipped with 2.3L EcoBoost, 2017-2018 Continental vehicles equipped with 2.7L/3.0L EcoBoost and 2016-2018 Focus RS equipped with 2.3L EcoBoost may exhibit a dark black fluid leak from the right side transfer case intermediate shaft seal. Follow the Service Procedure to correct the condition.
Associated Products (37)2018 Ford Edge2018 Ford Escape2018 Ford Explorer2018 Ford Focus2018 Ford Fusion2018 Lincoln Continental2018 Lincoln MKC2018 Lincoln MKX2018 Lincoln MKZ2017 Ford Edge2017 Ford Escape2017 Ford Explorer2017 Ford Focus2017 Ford Fusion2017 Lincoln Continental2017 Lincoln MKC2017 Lincoln MKX2017 Lincoln MKZ2016 Ford Edge2016 Ford Escape+ 17 moreAssociated Documents - August 13, 2018•Document ID: 10144937Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SSM 47462
- Date Added:
- September 24, 2018
- Manufacturer:
- FORD
Summary2015-2018 Edge, Fusion, Focus, MKZ, MKC, Escape vehicles equipped with a 2.0L EcoBoost engine may exhibit coolant consumption, white smoke and/or a runs rough condition. Refer to the extended coolant pressure test and checking for combustion gases in Workshop Manual (WSM), Section 303-03A. If internal coolant loss is confirmed, further investigation of the head gasket interface is required. Carefully inspect the cylinder block and head for erosion, pitting, and flatness defects, primarily between the cylinder to cylinder bore bridges. If defects to the aluminum surface on the cylinder block and/or cylinder head are found, follow the cost cap tool for component replacement. Follow WSM, Section 303-01A for the repair procedures
Associated Products (26)2018 Ford Edge2018 Ford Escape2018 Ford Focus2018 Ford Fusion2018 Lincoln MKC2018 Lincoln MKZ2017 Ford Edge2017 Ford Escape2017 Ford Focus2017 Ford Fusion2017 Lincoln MKC2017 Lincoln MKZ2016 Ford Edge2016 Ford Escape2016 Ford Focus2016 Ford Fusion2016 Lincoln MKC2016 Lincoln MKZ2015 Ford Edge2015 Ford Escape+ 6 moreAssociated Documents - August 2, 2018•Document ID: 10144930Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 47444
- Date Added:
- September 24, 2018
- Manufacturer:
- FORD
SummarySome 2016-2018 Ford and Lincoln vehicles equipped with SYNC 3 not at the latest software level may exhibit Various Performance Related concerns such as Display Operation, Navigation, Voice Recognition, Phone Pairing, Applink, Travel Link, Slow System Response, etc. Check for SYNC software update under the OASIS Tab SYNC selection. If an update is available refer to WSM, Section 415-00 and update the APIM software. After Installation, complete pop-up appears, remove USB flash drive and install into IDS tool to update Ford database. Perform a complete ignition cycle by turning the key off for 5 minutes which is critical for a successful installation. If no updates are available or a blue or black screen is present after an update refer to WSM, Section 415-00 for diagnosis or SYNC 3 intermittent blank screen GSB for tips. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the SLTS manual.
Associated Products (59)2018 Ford C-Max2018 Ford Ecosport2018 Ford Edge2018 Ford Escape2018 Ford Explorer2018 Ford F-1502018 Ford Fiesta2018 Ford Flex2018 Ford Focus2018 Ford Fusion2018 Ford Mustang2018 Ford Taurus2018 Ford Transit2018 Ford Transit Connect2018 Lincoln Continental2018 Lincoln MKC2018 Lincoln MKT2018 Lincoln MKX2018 Lincoln MKZ2017 Ford C-Max+ 39 moreAssociated Documents - August 2, 2018•Document ID: 10144929Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SSM 47443
- Date Added:
- September 24, 2018
- Manufacturer:
- FORD
SummarySome 2016-2018 Focus RS vehicles equipped with 2.3L EcoBoost engine may exhibit oil seepage at the block to head surface. The Workshop Manual (WSM) has been updated. Refer to Section 303-01D. Revised procedure provides (2) additional 8 mm (0.31 in) drops of silicone sealant using Motorcraftù Silicone Gasket and Sealant / TA-30 (WSE-M4G323-A4) on the gasket surface.
Associated Products (3)Associated Documents - July 2, 2018•Document ID: 10144199Service Bulletin/Repair InstructionsENGINE; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 47397
- Date Added:
- September 10, 2018
- Manufacturer:
- FORD
SummarySome 2016-2018 Escape/Focus/Transit Connect vehicles equipped with a remote start system may exhibit an immediate engine shut off with or without diagnostic trouble code (DTC) P1594 stored in the BCM after using the remote start function to start the engine. If using FordPass, the app will indicate that the vehicle started successfully, but the engine may not have started or may start and then immediately shut off. Reprogram the BCM using the appropriate Ford scan tool or equivalent release 110.02 or higher. Make sure you are connected to the internet when entering module programming to obtain the latest updates. For claiming, use causal part 14A068 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (9)Associated Documents - June 22, 2018•Document ID: 10143103Service Bulletin/Repair InstructionsEQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 47380
- Date Added:
- July 23, 2018
- Manufacturer:
- LINCOLN
SummarySome 2016-2018 Ford and Lincoln vehicles with SYNC 3 may exhibit an intermittent blue or black screen. Check for SYNC software update under the OASIS Tab SYNC selection. If update is available refer to WSM, Section 415-00 and update APIM software. After Installation Complete pop-up appears, remove USB flash drive and install into IDS tool to update Ford database. Perform a complete ignition cycle by turning the key off for 5 minutes which is critical for a successful installation. If no updates are available or a blue or black screen is present after an update refer to WSM, Section 415-00 for diagnosis or SYNC 3 intermittent blank screen GSB for tips. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the SLTS manual.
Associated Products (55)2018 Ford C-Max2018 Ford Ecosport2018 Ford Edge2018 Ford Escape2018 Ford Explorer2018 Ford F-1502018 Ford Fiesta2018 Ford Flex2018 Ford Focus2018 Ford Fusion2018 Ford Mustang2018 Ford Taurus2018 Ford Transit2018 Lincoln Continental2018 Lincoln MKC2018 Lincoln MKT2018 Lincoln MKX2018 Lincoln MKZ2017 Ford C-Max2017 Ford Edge+ 35 moreAssociated Documents - June 22, 2018•Document ID: 10143102Service Bulletin/Repair InstructionsEQUIPMENT; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 47379
- Date Added:
- July 23, 2018
- Manufacturer:
- FORD
SummaryVarious 2016-2018 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the vehicle is at version 2.2 please update the module to the latest software level. After the software is updated make sure you shut the vehicle off, open the door for 2 minutes, then turn the key back on before testing the touch screen. If the software is at a later version than 2.2, proceed with normal diagnostics in Workshop Manual (WSM), Section 415-00. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the Service Labor Times Standards (SLTS) manual.
Associated Products (58)2018 Ford C-Max2018 Ford Ecosport2018 Ford Edge2018 Ford Escape2018 Ford Explorer2018 Ford F-1502018 Ford Fiesta2018 Ford Flex2018 Ford Focus2018 Ford Fusion2018 Ford Mustang2018 Ford Taurus2018 Ford Transit2018 Lincoln Continental2018 Lincoln MKC2018 Lincoln MKT2018 Lincoln MKX2018 Lincoln MKZ2017 Ford C-Max2017 Ford Edge+ 38 moreAssociated Documents - June 14, 2018•Document ID: 10143114Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
- Mfr Comm. #:
- 18L02
- Date Added:
- July 23, 2018
- Manufacturer:
- FORD
SummaryCertain 2017 Model Year Multiple Vehicle Lines - California Emission Warranty Parts Coverage
Associated Products (15)Associated Documents - June 13, 2018•Document ID: 10143113Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
- Mfr Comm. #:
- 18M02
- Date Added:
- July 23, 2018
- Manufacturer:
- LINCOLN
SummaryCertain 2017 Model Year Multiple Vehicle Lines - California Emission Warranty Parts Coverage
Associated Products (17)Associated Documents - April 4, 2018•Document ID: 10137126Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- SSM 47211
- Date Added:
- May 21, 2018
- Manufacturer:
- FORD
SummarySome 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 version 2.2 software may exhibit a blank screen after attempting to exit Valet mode. SYNC software updates are now available under the OASIS Tab SYNC selection. If update is available, refer to WSM Section 415-00 and update APIM software. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the SLTS manual.
Associated Products (36)2017 Ford C-Max2017 Ford Edge2017 Ford Escape2017 Ford Expedition2017 Ford Explorer2017 Ford F-1502017 Ford Fiesta2017 Ford Focus2017 Ford Mustang2017 Ford Taurus2017 Ford Transit2017 Ford Transit Connect2017 Lincoln Continental2017 Lincoln MKC2017 Lincoln MKT2017 Lincoln MKX2017 Lincoln MKZ2017 Lincoln Navigator2016 Ford C-Max2016 Ford Edge+ 16 moreAssociated Documents - March 30, 2018•Document ID: 10137113Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- SSM 47201
- Date Added:
- May 21, 2018
- Manufacturer:
- FORD
SummaryReplacing the original equipment SYNC/Navigation system with either an aftermarket SYNC/Navigation kit or modifying original SYNC/Navigation parts to provide additional features is not recommended nor supported on any Ford, Mercury or Lincoln vehicle. Only approved Genuine Ford accessories or originally installed systems are supported and certified to function correctly with other vehicle systems. If you suspect a system has been modified, the following resources can be used to verify original equipment: Monroney Label (Window Sticker), Professional Technician Society (PTS) OASIS tab select SYNC or HVBOM. For Genuine Ford accessories use: PTS Workshop Tab select Dealer Installed Accessory or Accessory Installation.
Associated Products (234)2018 Ford C-Max2018 Ford Ecosport2018 Ford Edge2018 Ford Escape2018 Ford Explorer2018 Ford F-1502018 Ford Fiesta2018 Ford Flex2018 Ford Fusion2018 Ford Mustang2018 Ford Taurus2018 Ford Transit2018 Lincoln Continental2018 Lincoln MKC2018 Lincoln MKT2018 Lincoln MKX2018 Lincoln MKZ2017 Ford C-Max2017 Ford Edge2017 Ford Escape+ 214 moreAssociated Documents - March 29, 2018•Document ID: 10137110Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 47198
- Date Added:
- May 21, 2018
- Manufacturer:
- FORD
SummarySome 2013-2017 Fusion Energi, 2012-2017 Focus Electric and 2013-2017 C-MAX Energi vehicles equipped with a TCU built on or before 11-Oct-2017 may exhibit a discharged battery, inoperative remote features via MyFord Mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 with no modem electronic serial number (ESN) displayed. To correct this condition, perform any open TCU field service actions (FSAs). If U0198 DTC still remains, remove the TCU fuse for 5 minutes then reinstall. Reprogram the TCU using IDS or Ford J2534 Diagnostic Software (FJDS) release 108.05 or higher. An internet connection is required. Calibration files may also be obtained at www.motorcraftservice.com. For claiming, use causal part 14G229 and applicable labor operations in section 10 of the SLTS manual
Associated Products (16)Associated Documents - March 23, 2018•Document ID: 10137105Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES; ENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SSM 47187
- Date Added:
- May 21, 2018
- Manufacturer:
- FORD
SummarySome 2017-2018 Escape/Focus/Transit Connect vehicles equipped with remote start may exhibit the engine shut off after using the remote start function to start the vehicle with DTC P1594 stored in the BCM. If using the FordPass app, the app will tell the customer that the vehicle started successfully, but the customer observes that the vehicle did not start or started then shut off. Do not attempt any repairs at this time. Engineering is investigating, monitor OASIS for updates.
Associated Products (6)Associated Documents - March 21, 2018•Document ID: 10137102Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
- Mfr Comm. #:
- SSM 47171
- Date Added:
- May 21, 2018
- Manufacturer:
- LINCOLN
SummarySome 2016-2018 Ford and Lincoln vehicles equipped with SYNC 3 and connected to an iPhone recently upgraded to iOS 11.2.5 may exhibit functional concerns where USB audio playback and App Link will not operate. This may also include, under certain conditions, no Bluetooth streaming. Apple has released iOS 11.2.6 to address this concern. Advise the customer to update the device to iOS 11.2.6 and re-evaluate before performing any diagnosis or repairs for this condition. To check the iOS software level on an Apple iOS device, select Settings > General > About on the device.
Associated Products (50)2018 Ford Ecosport2018 Ford Edge2018 Ford Explorer2018 Ford F-1502018 Ford F-2502018 Ford F-3502018 Ford F-6502018 Ford Flex2018 Ford Focus2018 Ford Fusion2018 Ford Mustang2018 Ford Taurus2018 Ford Transit2018 Lincoln Continental2018 Lincoln MKC2018 Lincoln MKT2018 Lincoln MKX2018 Lincoln MKZ2017 Ford Edge2017 Ford Explorer+ 30 moreAssociated Documents - March 21, 2018•Document ID: 10137101Service Bulletin/Repair InstructionsPOWER TRAIN:AUTOMATIC TRANSMISSION
- Mfr Comm. #:
- SSM 47170
- Date Added:
- May 21, 2018
- Manufacturer:
- FORD
SummarySome vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid to stick. Before attempting any component diagnosis or replacement of the VCT solenoid, refer to Powertrain Control and Emissions Diagnosis (PC/ED) pinpoint test HK11 to cycle the affected VCT solenoid 10 times to attempt to clear the debris. For claiming, use causal part 6M280 and applicable labor operations in section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (47)2018 Ford C-Max2018 Ford Edge2018 Ford Escape2018 Ford Explorer2018 Ford F-1502018 Ford F-2502018 Ford F-3502018 Ford F-6502018 Ford F-7502018 Ford Fiesta2018 Ford Flex2018 Ford Focus2018 Ford Fusion2018 Ford Mustang2018 Ford Taurus2018 Ford Transit2018 Lincoln Continental2018 Lincoln MKC2018 Lincoln MKT2018 Lincoln MKX+ 27 moreAssociated Documents - March 21, 2018•Document ID: 10137073Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- TSB18-2093
- Date Added:
- May 21, 2018
- Manufacturer:
- FORD
SummarySome 2015-2018 Focus ST vehicles may exhibit a misfire condition and/or illuminated MIL with DTCs P0300 and/or P0316 with engine coolant temperature below 49°C (120°F). Follow the Service Procedure steps to correct the condition.
Associated Products (4)Associated Documents - March 19, 2018•Document ID: 10137100Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 47167
- Date Added:
- May 21, 2018
- Manufacturer:
- FORD
SummaryVarious 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the vehicle is at version 2.2 please update the module to the latest software level. After the software is updated make sure you shut the vehicle off, open the door for 2 minutes, then turn the key back on before testing the touch screen. If the software is at a later version than 2.2, proceed with normal diagnostics in Workshop Manual (WSM), Section 415-00. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the Service Labor Times Standards (SLTS) manual.
Associated Products (48)2017 Ford C-Max2017 Ford Edge2017 Ford Escape2017 Ford Expedition2017 Ford Explorer2017 Ford F-1502017 Ford F-2502017 Ford F-3502017 Ford F-4502017 Ford F-5502017 Ford Fiesta2017 Ford Flex2017 Ford Focus2017 Ford Fusion2017 Ford Mustang2017 Ford Taurus2017 Ford Transit2017 Ford Transit Connect2017 Lincoln Continental2017 Lincoln MKC+ 28 moreAssociated Documents - March 15, 2018•Document ID: 10137097Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 47161
- Date Added:
- May 21, 2018
- Manufacturer:
- FORD
SummarySome 2012-2017 Focus BEV, 2013-2016 Fusion Energi And 2013-2017 CMAX Energi vehicles equipped with a Telematics Control Unit (TCU) may exhibit inoperative remote features via My Ford Mobile app, discharged battery, incomplete user authorization and/or diagnostic trouble code (DTC) U0198 with no modem electronic serial number (ESN) displayed. To correct this condition, perform any open TCU field service actions (FSAs). If DTC U0198 remains, remove the TCU fuse for 5 minutes then reinstall prior to programming. Perform IDS Network Test and reprogram the TCU using Integrated Diagnostic System (IDS) release 108.05 or higher. An internet connection is required. Calibration files may also be obtained at www.motorcraftservice.com. For claiming, use causal part 14G229 and applicable labor operations in section 10 of the SLTS manual.
Associated Products (15)Associated Documents