Ford Focus Service Bulletins (2016)

216 manufacturer communications on file.

September 26, 2016•Document ID: 10109047
Service Bulletin/Repair Instructions
POWER TRAIN:AUTOMATIC TRANSMISSION; POWER TRAIN
Mfr Comm. #:
TSB 16-0129
Date Added:
August 1, 2017
Manufacturer:
FORD
Summary
Some 2011-2016 Fiesta and 2012-2016 Focus vehicles equipped with a DPS6 transmission may exhibit intermittent concerns of loss of transmission engagement while driving, intermittent no start or a loss of power. These symptoms are usually accompanied by an illuminated Check Engine lamp. Additional symptoms may include messages in the message center indicating hill start assist is not available, that parking aid malfunction/service is required or the transmission PRNDL/S gear selector on the instrument cluster may flash. Diagnostic trouble codes (DTCs) U0100, U0101, U1013 and/or P0606 will be present or stored in the powertrain control module (PCM) memory. Follow the Service Procedure steps to correct the condition.
Associated Products (11)
2016 Ford Fiesta 2016 Ford Focus 2015 Ford Fiesta 2015 Ford Focus 2014 Ford Fiesta 2014 Ford Focus 2013 Ford Fiesta 2013 Ford Focus 2012 Ford Fiesta 2012 Ford Focus 2011 Ford Fiesta
Associated Documents
- Download MC-10109047-0001.pdf↗
September 21, 2016•Document ID: 10109070
Service Bulletin/Repair Instructions
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE); ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER; ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN; ENGINE AND ENGINE COOLING:COOLING SYSTEM; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR; ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY; ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM; ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS; ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS; ENGINE AND ENGINE COOLING; ENGINE AND ENGINE COOLING:ENGINE:GASOLINE; ENGINE AND ENGINE COOLING:ENGINE:DIESEL; ENGINE AND ENGINE COOLING:ENGINE; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV); ENGINE
Mfr Comm. #:
SSM 46085
Date Added:
August 1, 2017
Manufacturer:
LINCOLN
Summary
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate when reading these PIDs and cannot display quickly enough to validate a concern. The PCM automatically monitors these inputs more accurately and will set diagnostic trouble codes (DTCs) when appropriate. Using these PIDs for diagnostics will lead to inaccurate results and improper ETB replacements. If a concern is intermittent and no DTCs are present, refer to historical DTCs and the PC/ED, Section 3 No DTCs Present Index chart for further information.
Associated Products (297)
2017 Ford C-Max 2017 Ford Edge 2017 Ford Escape 2017 Ford Expedition 2017 Ford Explorer 2017 Ford F-150 2017 Ford F-650 2017 Ford F-750 2017 Ford Fiesta 2017 Ford Flex 2017 Ford Focus 2017 Ford Fusion 2017 Ford Mustang 2017 Ford Taurus 2017 Ford Transit 2017 Ford Transit Connect 2017 Lincoln Continental 2017 Lincoln MKC 2017 Lincoln MKT 2017 Lincoln MKX+ 277 more
Associated Documents
- Download MC-10109070-0001.pdf↗
September 19, 2016•Document ID: 10109067
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL
Mfr Comm. #:
SSM 46073
Date Added:
August 1, 2017
Manufacturer:
FORD
Summary
Some 2016-2017 Escape, MKC, Fiesta, F150, Expedition, Navigator, Mustang, Transit, Focus, C-Max, MKX, Taurus, MKS, Flex, MKT, and Edge and 2017 Explorer, Fusion, MKZ, Super Duty, Transit Connect and Continental vehicles equipped with SYNC 3 might exhibit a blank screen or other various SYNC symptoms only when the vehicle is in Transport mode. Engineering is aware of this possibility and it is considered normal due to the power saving features enabled while in transportation mode. It is beneficial to extended battery life to keep the vehicle in Transport Mode until the vehicle is prepped for sale. If the vehicle should exhibit a blank screen or other SYNC symptoms after it has been taken out of Transport mode, refer to Workshop Manual, Section 415-00 for normal diagnosis. The SYNC version can be confirmed via OASIS.
Associated Products (36)
2017 Ford C-Max 2017 Ford Edge 2017 Ford Escape 2017 Ford Expedition 2017 Ford Explorer 2017 Ford F-150 2017 Ford Fiesta 2017 Ford Flex 2017 Ford Focus 2017 Ford Fusion 2017 Ford Mustang 2017 Ford Taurus 2017 Ford Transit 2017 Ford Transit Connect 2017 Lincoln Continental 2017 Lincoln MKC 2017 Lincoln MKT 2017 Lincoln MKX 2017 Lincoln MKZ 2017 Lincoln Navigator+ 16 more
Associated Documents
- Download MC-10109067-0001.pdf↗
September 15, 2016•Document ID: 10109062
Service Bulletin/Repair Instructions
POWER TRAIN; POWER TRAIN:AUTOMATIC TRANSMISSION
Mfr Comm. #:
SSM 46068
Date Added:
August 1, 2017
Manufacturer:
FORD
Summary
Some Focus Vehicles built on or after 21-Jul-2016 thru 15-Sep-2016 equipped with the DPS6 Transmission exhibiting concerns of shift quality may have an incorrectly aligned clutch actuator spring retainer (7515). While performing transmission or clutch repair on vehicles within these date ranges please Refer to Works Shop Manual (WSM) 307-01A Removal and Installation, Clutch Actuator for proper installation and alignment of these Spring Retainers.
Associated Products (1)
2016 Ford Focus
Associated Documents
- Download MC-10109062-0001.pdf↗
September 5, 2016•Document ID: 10109056
Service Bulletin/Repair Instructions
SERVICE BRAKES; WHEELS
Mfr Comm. #:
SSM 46053
Date Added:
August 1, 2017
Manufacturer:
FORD
Summary
Some 2017 Focus and C-Max vehicles built on or after 8/1/2016 may exhibit a growl or rubbing noise from the wheel assembly after pre-delivery inspection has been performed to remove the brake rotor covers. This may be due to the brake caliper spring becoming dislodged and rubbing the wheel. The Brake Rotor Cover Removal Process on PTS states tools are not to be used when tearing/removing the rotor covers which could damage the wheel or dislodge brake components. In addition, turn each tire/wheel by hand after the rotor cover removal to verify there is no contact/rubbing between the brake caliper components and wheels.
Associated Products (4)
2017 Ford C-Max 2017 Ford Focus 2016 Ford C-Max 2016 Ford Focus
Associated Documents
- Download MC-10109056-0001.pdf↗
September 2, 2016•Document ID: 10109054
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING
Mfr Comm. #:
SSM 46048
Date Added:
August 1, 2017
Manufacturer:
LINCOLN
Summary
Some 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 may have DTCs U3000:04, B108E:12 and/or U1A00:87 present in the APIM. If these DTCs are present and no other symptoms are reported by the customer, then clear the DTCs and retest. If the DTC(s) do not return then no further repairs should be attempted. If one or more DTCs return as current faults and/or the customer reports other symptoms, then refer to Workshop Manual, Section 415-00 for further diagnostics. The SYNC version can be confirmed via OASIS.
Associated Products (22)
2017 Ford Edge 2017 Ford Explorer 2017 Ford F-250 2017 Ford Fusion 2017 Ford Transit Connect 2017 Lincoln MKC 2017 Lincoln MKZ 2016 Ford C-Max 2016 Ford Edge 2016 Ford Expedition 2016 Ford F-150 2016 Ford Fiesta 2016 Ford Flex 2016 Ford Focus 2016 Ford Mustang 2016 Ford Taurus 2016 Ford Transit 2016 Lincoln MKC 2016 Lincoln MKS 2016 Lincoln MKT+ 2 more
Associated Documents
- Download MC-10109054-0001.pdf↗
August 26, 2016•Document ID: 10092572
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
SSM 46032
Date Added:
February 23, 2017
Manufacturer:
FORD
Summary
SOME 2016 C-MAX AND FOCUS ELECTRIC VEHICLES MAY EXHIBIT A FALSE ACTIVATION OF THE ALARM SYSTEM. A WORK AROUND UNTIL THE SOFTWARE IS UPDATED(4TH QTR. 2016), PROCEDURE IS AVAILABLE. 1. PUT THE VEHICLE IN PARK. 2. TAKE YOUR FOOT OFF THE BRAKE PEDAL AND KEEP IT OFF. 3. TURN THE VEHICLE OFF (PUSH BUTTON START/STOP. 4.EXIT VEHICLE AND LOCK THE DOORS TO ACTIVATE THE ALARM. NOTE: IF THE BRAKE IS TOUCHED AFTER TURNING THE KEY OFF THEN JUST TURN THE CAR ON AGAIN AND START THIS PROCEDURE AGAIN.
Associated Products (2)
2016 Ford C-Max 2016 Ford Focus
Associated Documents
- Download MC-10092572-0001.pdf↗
August 18, 2016•Document ID: 10092556
Service Bulletin/Repair Instructions
EQUIPMENT
Mfr Comm. #:
SSM 46012
Date Added:
February 22, 2017
Manufacturer:
FORD
Summary
SOME 2016 FOCUS, C-MAX, FIESTA, EXPEDITION, AND NAVIGATOR VEHICLES EQUIPPED WITH SYNC 3 MAY EXHIBIT A CONDITION IN WHICH THE SIRIUS SATELLITE CHANNEL GUIDE CATEGORY BUTTONS MAY NOT RESPOND WHEN SELECTED AND A LOADING MESSAGE IS DISPLAYED CONTINUOUSLY. TO CORRECT THIS CONDITION REPROGRAM THE AUDIO CONTROL MODULE (ACM) WITH LATEST CALIBRATION USING IDS RELEASE 101.05 OR HIGHER. MAKE SURE YOU ARE CONNECTED TO THE INTERNET WHEN ENTERING MODULE PROGRAMMING TO OBTAIN THE LATEST UPDATES. CALIBRATION FILES MAY ALSO BE OBTAINED AT WWW.MOTORCRAFTSERVICE.COM. USE CAUSAL PART 19C107 AND REFER TO SECTION 10 OF THE SLTS MANUAL FOR APPLICABLE LABOR OPERATIONS. THE SYNC VERSION CAN BE DETERMINED VIA OASIS.
Associated Products (5)
2016 Ford C-Max 2016 Ford Expedition 2016 Ford Fiesta 2016 Ford Focus 2016 Lincoln Navigator
Associated Documents
- Download MC-10092556-0001.pdf↗
August 18, 2016•Document ID: 10092555
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM; VISIBILITY:POWER WINDOW DEVICES AND CONTROLS; EQUIPMENT
Mfr Comm. #:
SSM 46011
Date Added:
February 22, 2017
Manufacturer:
FORD
Summary
SOME 2015-2017 FOCUS/C-MAX/ESCAPE VEHICLES EQUIPPED WITH ONE TOUCH UP FEATURE. THE 2016-2017 WORKSHOP MANUAL SECTION 501-11 WAS UPDATED 8/2016 WITH REVISED DIAGNOSTICS, THE 2015 WSM UPDATES WILL FOLLOW LATER. REFER TO THE 2016-2017 WSM REVISED DIAGNOSTICS FOR ANY OF THE FOLLOWING CONCERNS: ONE-TOUCH UP FEATURE IS INOPERATIVE, WINDOW DOOR GLASS DOES NOT TRAVEL FULLY TO EITHER OPEN/CLOSED POSITION,AND WINDOW BOUNCES BACK CONCERNS. AT THE BEGINNING OF PINPOINT TEST E, CARRY OUT THE INITIALIZATION PROCEDURE ON THE SUSPECT POWER WINDOW, BEFORE CONTINUING THE PINPOINT TEST. REFER TO: POWER DOOR WINDOW INITIALIZATION - VEHICLES WITH: ONE-TOUCH OPEN AND CLOSE FRONT WINDOWS (501-11 GLASS, FRAMES AND MECHANISMS, GENERAL PROCEDURES).
Associated Products (9)
2017 Ford C-Max 2017 Ford Escape 2017 Ford Focus 2016 Ford C-Max 2016 Ford Escape 2016 Ford Focus 2015 Ford C-Max 2015 Ford Escape 2015 Ford Focus
Associated Documents
- Download MC-10092555-0001.pdf↗
August 16, 2016•Document ID: 10092372
Service Bulletin/Repair Instructions
POWER TRAIN
Mfr Comm. #:
TSB16-0109
Date Added:
February 21, 2017
Manufacturer:
FORD
Summary
SOME 2011-2015 FIESTA VEHICLES BUILT ON OR BEFORE 10/15/2014 AND 2012-2016 FOCUS VEHICLES EQUIPPED WITH A DPS6 AUTOMATIC TRANSMISSION MAY EXHIBIT EXCESSIVE TRANSMISSION CLUTCH SHUDDER ON LIGHT ACCELERATION. SOME VEHICLES MAY OR MAY NOT EXHIBIT TRANSMISSION FLUID LEAKING FROM THE CLUTCH HOUSING. FOLLOW THE SERVICE PROCEDURE STEPS TO CORRECT THE CONDITION.
Associated Products (11)
2016 Ford Fiesta 2016 Ford Focus 2015 Ford Fiesta 2015 Ford Focus 2014 Ford Fiesta 2014 Ford Focus 2013 Ford Fiesta 2013 Ford Focus 2012 Ford Fiesta 2012 Ford Focus 2011 Ford Fiesta
Associated Documents
- Download MC-10092372-0001.pdf↗
August 3, 2016•Document ID: 10092402
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
SSM 45968
Date Added:
February 21, 2017
Manufacturer:
FORD
Summary
SOME 2016 ESCAPE/MKC/FIESTA/F150/EXPEDITION/NAVIGATOR/MUSTANG /TRANSIT/FOCUS/C-MAX/MKX/TAURUS/MKS/FLEX/MKT/EDGE AND 2017 ESCAPE/EXPLORER/MKC/FUSION AND MKZ VEHICLES EQUIPPED WITH SYNC 3 MIGHT EXHIBIT A BLANK SCREEN OR OTHER VARIOUS SYNC SYMPTOMS ONLY WHEN THE VEHICLE IS IN TRANSPORT MODE. ENGINEERING IS AWARE OF THIS POSSIBILITY AND IT IS CONSIDERED NORMAL DUE TO THE POWER SAVING FEATURES ENABLED WHILE IN TRANSPORTATION MODE. IT IS BENEFICIAL TO EXTENDED BATTERY LIFE TO KEEP THE VEHICLE IN TRANSPORT MODE UNTIL THE VEHICLE IS PREPPED FOR SALE. IF THE VEHICLE SHOULD EXHIBIT A BLANK SCREEN OR OTHER SYNC SYMPTOMS AFTER IT HAS BEEN TAKEN OUT OF TRANSPORT MODE, REFER TO WORKSHOP MANUAL, SECTION 415-00 FOR NORMAL DIAGNOSIS. THE SYNC VERSION CAN BE CONFIRMED VIA OASIS.
Associated Products (18)
2017 Ford Escape 2017 Ford Explorer 2017 Ford Fusion 2017 Lincoln MKC 2017 Lincoln MKZ 2016 Ford C-Max 2016 Ford Edge 2016 Ford Escape 2016 Ford Expedition 2016 Ford F-150 2016 Ford Fiesta 2016 Ford Focus 2016 Ford Mustang 2016 Ford Taurus 2016 Lincoln MKC 2016 Lincoln MKS 2016 Lincoln MKX 2016 Lincoln Navigator
Associated Documents
- Download MC-10092402-0001.pdf↗
August 2, 2016•Document ID: 10092383
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Mfr Comm. #:
SSM 45963
Date Added:
February 21, 2017
Manufacturer:
FORD
Summary
SOME 2015-2016 FOCUS VEHICLES BUILT ON OR BEFORE 11/18/2015 MAY EXHIBIT AN INCORRECT AVERAGE FUEL ECONOMY READING. FOCUS CLUSTERS HAVE TWO TRIP COMPUTERS (TRIP 1 AND TRIP 2). IF THE CUSTOMER IS USING ONE FOR SHORT TRIPS (RESET AT EVERY REFILL) AND THE OTHER FOR LONG TRIPS (NO RESET SINCE HE/SHE OWNS THE VEHICLE) THE ISSUE MAY BE PRESENT AFTER EITHER TRIP COMPUTER READS GREATER THAN 3219 KM (2000 MILES). REPROGRAM THE INSTRUMENT PANEL CLUSTER (IPC) TO RESOLVE THE CONCERN, USING IDS VERSION 98.01 OR HIGHER. MAKE SURE YOU ARE CONNECTED TO THE INTERNET WHEN ENTERING MODULE PROGRAMMING TO OBTAIN THE LATEST UPDATES. CALIBRATION FILES MAY ALSO BE OBTAINED AT WWW.MOTORCRAFTSERVICE.COM. USE APPLICABLE 12651D LABOR OPERATIONS IN SECTION 10 OF THE SLTS MANUAL, USE CAUSAL PART 10849 FOR REPROGRAM.
Associated Products (2)
2016 Ford Focus 2015 Ford Focus
Associated Documents
- Download MC-10092383-0001.pdf↗
August 1, 2016•Document ID: 10092374
Service Bulletin/Repair Instructions
SUSPENSION
Mfr Comm. #:
SSM 45956
Date Added:
February 21, 2017
Manufacturer:
FORD
Summary
2016 FOCUS RS MODELS ARE SHIPPED WITH FRONT COIL SPRING SPACERS THAT KEEP THE SUSPENSION FROM BOTTOMING OUT AND TO PROVIDE RAMP CLEARANCE DURING SHIPPING. THE VEHICLE IS SHIPPED WITH A STICKER ON THE WINDSHIELD AND SECTION 2 IN THE PDI SERVICE RECORD DIRECTS THE TECHNICIAN TO REMOVE THE BLOCKS PRIOR TO CUSTOMER DELIVERY. FAILURE TO REMOVE THE SPACERS WILL RESULT IN A ROUGHER THAN NORMAL RIDE AND WILL MAKE NOISE WHILE DRIVING. PLEASE SHARE THIS SSM WITH YOUR SALES AND PDI DEPARTMENTS.
Associated Products (1)
2016 Ford Focus
Associated Documents
- Download MC-10092374-0001.pdf↗
July 19, 2016•Document ID: 10091429
Service Bulletin/Repair Instructions
POWER TRAIN
Mfr Comm. #:
SSM 45941
Date Added:
February 13, 2017
Manufacturer:
FORD
Summary
2011-2016 FIESTA AND 2012-2016 FOCUS WITH DPS6 TRANSMISSION HAVE A NEW CLUTCH AVAILABLE. THIS CHANGE AFFECTS TCM/PCM CALIBRATIONS. 2011-2013 FIESTA CALIBRATIONS HAVE NOT YET BEEN RELEASED, CONTINUE TO SERVICE WITH BV6Z-7B546-F CLUTCH, PERFORM ANY REPROGRAMMING WITH IDS RELEASE 101.01 ONLY. 2014-2016 FIESTA VEHICLES CONTINUE TO USE FA6Z-7B546-A CLUTCH AND ARE NOT AFFECTED BY CALIBRATION. 2012-2016 FOCUS CAN USE CLUTCH F1FZ-7B546-B FOLLOWING TSB 15-0120 AND FSA 14M01 AND CALIBRATIONS RELEASED WITH IDS 101.02. WORKSHOP MANUALS HAVE BEEN UPDATED TO INCLUDE A REPAIR VALIDATION CODE (RVC) IN DIAGNOSIS BY SYMPTOM, PINPOINT TEST A (FOCUS, 2014-15 FIESTA), PINPOINT TEST N (2011-2013 FIESTA). RVC CODE IS NOT REQUIRED ON WARRANTY CLAIMS AT THIS TIME. ALL PUBLICATIONS WILL UPDATE SOON, WHEN 2011-2013 FIESTA CALIBRATION IS RELEASED.
Associated Products (8)
2016 Ford Focus 2015 Ford Focus 2014 Ford Focus 2013 Ford Fiesta 2013 Ford Focus 2012 Ford Fiesta 2012 Ford Focus 2011 Ford Fiesta
Associated Documents
- Download MC-10091429-0001.pdf↗
July 18, 2016•Document ID: 10091425
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
SSM 45939
Date Added:
February 13, 2017
Manufacturer:
FORD
Summary
SOME 2016 C-MAX ENERGI AND FOCUS ELECTRIC VEHICLE BUILT ON OR BEFORE 4/18/2016, MAY HAVE 12-VOLT AND/OR HIGH VOLTAGE BATTERY WITH A LOW STATE OF CHARGE AND/OR AN INTERMITTENT BATTERY DRAW. REPROGRAM THE TELEMATICS CONTROL UNIT (TCU) TO THE LATEST CALIBRATION USING IDS RELEASE 101.02 OR HIGHER. MAKE SURE YOU ARE CONNECTED TO THE INTERNET WHEN ENTERING MODULE PROGRAMMING TO OBTAIN THE LATEST UPDATES. CALIBRATION FILES MAY ALSO BE OBTAINED AT WWW.MOTORCRAFTSERVICE.COM. USE CAUSAL PART 14G229 AND 12561D04 LABOR OPERATIONS IN SECTION 10 OF THE SERVICE LABOR TIME STANDARDS (SLTS) MANUAL.
Associated Products (2)
2016 Ford C-Max 2016 Ford Focus
Associated Documents
- Download MC-10091425-0001.pdf↗
July 11, 2016•Document ID: 10091270
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
SSM 45923
Date Added:
February 11, 2017
Manufacturer:
FORD
Summary
2013-2016 FOCUS S MODEL VEHICLES DO NOT HAVE AN OUTSIDE AMBIENT TEMPERATURE DISPLAYED IN THE IPC AND THIS FEATURE CANNOT BE ADDED. THE SENSOR IS IN THE RIGHT HAND OUTSIDE MIRROR AND IS USED BY THE POWERTRAIN CONTROL MODULE (PCM) FOR CALCULATIONS.
Associated Products (4)
2016 Ford Focus 2015 Ford Focus 2014 Ford Focus 2013 Ford Focus
Associated Documents
- Download MC-10091270-0001.pdf↗
July 1, 2016•Document ID: 10091267
Service Bulletin/Repair Instructions
EQUIPMENT; ELECTRICAL SYSTEM
Mfr Comm. #:
SSM 45918
Date Added:
February 11, 2017
Manufacturer:
FORD
Summary
SOME 2016-2017 FORD/LINCOLN VEHICLES WITH SYNC 3 MAY SEE A NAVIGATION FAULT MESSAGE APPEAR ON THE MAP ON THE HOME SCREEN OR A SYSTEM LOCK UP WHEN THE PHONE IS CONNECTED. APPLINK MAYBE INOPERATIVE, OR THE SYSTEM MAY PERFORM RANDOM REBOOTS DURING AN IGNITION CYCLE WITH THE PHONE CONNECTED. DETERMINE IF THE CUSTOMER HAS AN ANDROID PHONE WITH THE BASEBALL APPLICATION MLB.COM AT BAT INSTALLED. IF THE CUSTOMER DOES NOT HAVE THIS APPLICATION LOADED THEN PROCEED TO THE WSM, SECTION 415-00 FOR NORMAL DIAGNOSIS. IF THE CUSTOMER DOES HAVE THIS APPLICATION LOADED VERIFY IF THE VERSION IS 5.1.3 OR LOWER ON THE ANDROID PHONE. IF THE ANDROID PHONE WITH MLB.COM AT BAT HAS VERSION 5.1.3 OR LOWER PLEASE RECOMMEND THAT THEY UPDATE THEIR APP TO VERSION 5.2 OR HIGHER AND RETEST FOR THE CUSTOMER SYMPTOM. THE SYNC VERSION CAN BE CONFIRMED VIA OASIS.
Associated Products (26)
2017 Ford C-Max 2017 Ford Escape 2017 Ford Expedition 2017 Ford Fiesta 2017 Ford Flex 2017 Ford Focus 2017 Ford Mustang 2017 Lincoln MKC 2017 Lincoln MKX 2017 Lincoln MKZ 2017 Lincoln Navigator 2016 Ford C-Max 2016 Ford Edge 2016 Ford Escape 2016 Ford Expedition 2016 Ford F-150 2016 Ford Fiesta 2016 Ford Flex 2016 Ford Focus 2016 Ford Mustang+ 6 more
Associated Documents
- Download MC-10091267-0001.pdf↗
July 1, 2016•Document ID: 10091230
Service Bulletin/Repair Instructions
EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); ELECTRICAL SYSTEM
Mfr Comm. #:
SSM 45917
Date Added:
February 10, 2017
Manufacturer:
FORD
Summary
SOME 2016-2017 VEHICLES EQUIPPED WITH SYNC 3 MAY EXPERIENCE THE FOLLOWING CONCERNS; THE GPS NOT TRACKING THE VEHICLE POSITION CORRECTLY, THE VEHICLE LOCATION ARROW ICON SPINNING IN CIRCLES ON THE NAVIGATION SCREEN OR A SPINNING COMPASS ON NON-NAVIGATION VEHICLES. PERFORM THE FOLLOWING PROCEDURE TO RESOLVE. ENTER BEZEL DIAGNOSTICS PER WORK SHOP MANUAL (WSM) SECTION 415-00. SELECT TESTING SETTINGS FROM THE MENU. SCROLL DOWN AND PRESS CLEAR DR CALIB. PERFORM A DRIVE TEST FOR APPROXIMATELY 10 MINUTES, INCLUDE AT LEAST FOUR RIGHT TURNS AND FOUR LEFT TURNS WITH A VEHICLE SPEED OF AT LEAST 25 MPH. CONFIRM THAT GPS POSITION FOR NAVIGATION OR THE COMPASS FOR NON-NAVIGATION VEHICLES IS FUNCTIONING PROPERLY. ENGINEERING IS AWARE OF THIS CONCERN. THE SYNC VERSION CAN BE CONFIRMED VIA OASIS. MONITOR OASIS FOR FUTURE UPDATES.
Associated Products (28)
2017 Ford C-Max 2017 Ford Edge 2017 Ford Escape 2017 Ford Expedition 2017 Ford Fiesta 2017 Ford Flex 2017 Ford Focus 2017 Ford Mustang 2017 Ford Taurus 2017 Ford Transit 2017 Lincoln MKC 2017 Lincoln MKZ 2017 Lincoln Navigator 2016 Ford C-Max 2016 Ford Escape 2016 Ford Expedition 2016 Ford Fiesta 2016 Ford Flex 2016 Ford Focus 2016 Ford Fusion+ 8 more
Associated Documents
- Download MC-10091230-0001.pdf↗
July 1, 2016•Document ID: 10091229
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM; EQUIPMENT
Mfr Comm. #:
SSM 45916
Date Added:
February 10, 2017
Manufacturer:
FORD
Summary
SOME 2016 FORD AND LINCOLN VEHICLES EQUIPPED WITH SYNC 3 AND NAVIGATION ALONG WITH A VALID PAID SUBSCRIPTION TO SIRIUS TRAVEL LINK MAY NOT DISPLAY SIRIUS TRAVEL LINK FUEL PRICES. REPLACING COMPONENTS WILL NOT RESOLVE THE CONDITION AND IS NOT RECOMMENDED AT THIS TIME. ENGINEERING IS CURRENTLY INVESTIGATING. IN THE INTERIM, THE FOLLOWING STEPS WILL RESET THE SYSTEM. POSITION THE VEHICLE OUTDOORS IN OPEN SKY. DISCONNECT THE BATTERY FOR 5 MINUTES. RECONNECT THE BATTERY AND START THE VEHICLE. SELECT SIRIUS TRAVEL LINK THEN FUEL PRICES. FUEL PRICE INFORMATION MAY NOT DISPLAY FOR UP TO 15 MINUTES WHILE THE SYSTEM IS UPDATING. THE SYNC VERSION CAN BE CONFIRMED VIA OASIS. MONITOR OASIS FOR FUTURE UPDATES.
Associated Products (14)
2016 Ford C-Max 2016 Ford Edge 2016 Ford Escape 2016 Ford Expedition 2016 Ford Fiesta 2016 Ford Flex 2016 Ford Focus 2016 Ford Mustang 2016 Ford Taurus 2016 Lincoln MKC 2016 Lincoln MKS 2016 Lincoln MKT 2016 Lincoln MKX 2016 Lincoln Navigator
Associated Documents
- Download MC-10091229-0001.pdf↗
July 1, 2016•Document ID: 10091225
Service Bulletin/Repair Instructions
STRUCTURE; EQUIPMENT
Mfr Comm. #:
SSM 45911
Date Added:
February 10, 2017
Manufacturer:
FORD
Summary
2016 FOCUS RS SPOILER IS WRAPPED FOR EXPORT TO NORTH AMERICA WITH WRAP GUARD. WHEN THE WRAP IS REMOVED IT CAN LEAVE A RESIDUE ON THE SPOILER. THE RESIDUE IS WATER SOLUBLE, USE WARM WATER ONLY TO ASSIST WITH THE REMOVAL.
Associated Products (1)
2016 Ford Focus
Associated Documents
- Download MC-10091225-0001.pdf↗

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