Ford Fiesta Complaints (2015)

259 consumer complaints on file.

#11218736June 9, 2019
FUEL/PROPULSION SYSTEM
MY FUEL PUMP IS FAILING CAUSING MY CAR TO STALL AT STRANGE TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218273June 6, 2019
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
I RECEIVED A RECALL NOTICE ABOUT A YEAR AGO WARNING MY VEHICLE MAY RANDOMLY STALL DUE TO A DEFECT WITH THIS VEHICLE. ABOUT 6 MONTHS LATER I STARTED EXPERIENCING RANDOM STALLS MAINLY WHILE STOPPED AT RED LIGHTS. I HAVE LOST MY RECALL NOTICE AND WHEN I CONTACTED MY LOCAL FORD DEALER THEY SAID THE VIN ASSOCIATED WITH MY VEHICLE WAS NOT ON THE RECALL LIST. HOWEVER, FORD HAS A PUBLIC RECALL RELATING TO A FUEL PUMP WARNING THE EXACT PROBLEM MY VEHICLE IS EXPERIENCING AND IT IS A HUGE SAFETY CONCERN. FORD REFUSES TO REPAIR THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217895June 4, 2019
STRUCTURE:BODY
REAR LEFT DOOR OPENED WHILE I WAS DRIVING. I STOPPED THE CAR TO CLOSE THE DOOR AND THE DOOR DIDN'T CLOSE ANYMORE. DOOR LATCH IS BROKEN. THERE IS A RECALL 15S16 FOR THE 2011-2014 FIESTAS FOR THIS SAME REASON. IT IS CLEAR THAT 2015 MODELS HAVE THE SAME PROBLEM. THIS IS A SAFETY CRITICAL ISSUE THAT NEEDS TO INVESTIGATED IN 2015 FIESTA MODEL SINCE THE ISSUE IS STILL PRESENT FROM SAFETY RECALL WITH NUMBER 15S16. THE DOOR OPENED WHILE I WAS DRIVING AND COULD HAVE INJURED OR KILLED A PERSON. I CONTACTED FORD AND THEY CANNOT CONFIRM THAT MY 2015 FORD WHICH I BOUGHT IN 2014 DOES NOT HAVE THE SAME AFFECTED PART NUMBERS FOR THE DOOR LATCHES AS THE 2011 TO 2014 MODELS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208611May 20, 2019
POWER TRAIN
MANUAL TRANSMISSION SLIPPING ON FIRST GEAR. I ALMOST HAVE A COLLISION DUE TO THE PROBLEM, I WAS READY TO TURN ON A BUSY INTERSECTION WHEN THE SLIPPING HAPPEN AND JUST BECAUSE THE OTHER VEHICLE STOP, I DIDN'T HAVE THE COLLISION HEAD ON. SO I DECIDED TO TAKE IT TO THE FORD DEALER FOR REPAIRS, WHEN AFTER DIAGNOSTICS I WAS TOLD BY THE SERVICE ADVISOR THAT THEY NEED TO DO AN OVERHAUL ON THE MANUAL TRANSMISSION AFTER MY VEHICLE IS DRIVING FOR LESS THAN 9500 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207983May 16, 2019
POWER TRAIN
MY TRANSMISSION IS SLIPPING. I WILL PUSH DOWN THE ACCELERATION AND HEAR MY ENGINE REV, HOWEVER, MY CAR WILL NOT ACCELERATE. THIS HAS CAUSED SAFETY ISSUES FOR MYSELF AND OTHER DRIVERS ON THE ROAD. MY CAR IS UNSAFE TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207308May 13, 2019
FUEL/PROPULSION SYSTEM, INTERIOR LIGHTING
TL* THE CONTACT OWNS A 2015 FORD FIESTA. THE CONTACT STATED THAT WHEN STARTING THE VEHICLE, THE FUEL TANK WOULD INDICATE A HALF TANK OF FUEL AND AFTER BEING DRIVEN A FEW MILES DOWN THE ROAD, THE FUEL GAUGE INDICATED THAT THERE WAS A FULL TANK OF FUEL. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR A DIAGNOSTIC TESTING OF THE FAILURE DUE TO THE FAILURE JUST STARTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATELY FAILURE MILEAGE WAS 30,000. *DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203610April 24, 2019
UNKNOWN OR OTHER
DRIVER SIDE DOORS. BOTH LATCHES BROKE. THE DOOR WONT STAY CLOSED. THEY OPEN WELL I'M DRIVING. THE BACK DOOR LATCH WENT OUT 2 WEEKS AGO AND THE FRONT WENT OUT 2 DAYS AGO. THEY HAVE A RECALL ON THE SAME MODEL FROM 2012 TO 2014. I BOUGHT MY CAR IN JULY OF 2014 SO I'M PRETTY SURE THEY WERE USING THE SAME LATCHES. IT HAPPEN AT MY HOUSE AT 6601 EUCALYPTUS SPC 358 BAKERSFIELD CA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193492April 2, 2019
UNKNOWN OR OTHER
WHILE STATIONARY AND IN NEUTRAL MY CAR WILL STALL AND NOT TURN BACK ON. I'VE HAD THE BATTERY TESTED AND THAT ISN'T THE ISSUE. THIS HAPPENS ON CITY STREETS, MOSTLY WHILE WAITING AT LIGHTS. ON MULTIPLE OCCASIONS, I'VE HAD TO PUSH THE CAR OUT OF AN INTERSECTION, THROUGH A LIGHT. THE CAR WILL NOT TURN ON UNTIL AN HOUR OR MORE HAS PAST. THIS HAPPENED FOR THE FIRST TIME ON SEPTEMBER 2ND 2018. I TOOK THE CAR TO A FORD DEALERSHIP AND THEY WEREN'T ABLE TO TELL ME WHAT WAS WRONG WITH IT OR CORRECT THE ISSUE. SINCE THEN IT'S HAPPENED MULTIPLE TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191251March 25, 2019
ENGINE, FUEL/PROPULSION SYSTEM
FOR SEVERAL MONTHS SINCE I'VE HAD THE CAR. IT WILL FROM TIME TO TIME STALL OUT. NOW IT CRANK BUT WON'T START UP. YOU CAN BE DRIVING OR IDLE AND THE CAR SHAKES AND STALLS OUT. DUE TO THIS IT CAUSED MY CAR TO OVERHEAT. MY CAR WILL CRANK BUT NOT MOVE AT ALL. THE OTHER ISSUE SINCE I BOUGHT THE CAR IT RAN HOT. SO HOT TO THE POINT THAT IT CRACK THE RADIATOR HOSE. I REPLACED. THE CAR WOULD RUN HOT IF YOU SAT IDLE WHILE DRIVING FOR TOO LONG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190655March 22, 2019
FUEL/PROPULSION SYSTEM
THE CAR WILL STUTTER EVERY TIME AFTER FUELING UP AND SOMETIMES STALL WHILE PULLING OUT INTO ONCOMING TRAFFIC. THIS HAS BEEN AN ONGOING DEFECT SINCE PURCHASING THE CAR. I BROUGHT THIS TO THE DEALERS ATTENTION YEARS AGO AND THEY DID NOTHING ABOUT IT. I HAVE FOLLOWED THERE REFUELING INSTRUCTIONS PER THERE MANUAL SINCE PURCHASING THE CAR AND THIS MAKES NO DIFFERENCE. THIS SHOULD BE A SAFETY RECALL, THIS DEFECT CREATES A VERY UNSAFE DRIVING CONDITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190454March 21, 2019
ENGINE, POWER TRAIN
MY CAR IS 3 YEARS OLD AND HAD THE TRANSMISSION REPLACED 6 MONTHS AFTER I PURCHASED THE CAR AND THEN IT HAD THE TRANSMISSION CONTROL MODULE REPLACED - NOW I ALWAYS TAKE MY CAR TO THE DEALER FOR REPAIRS : MY CAR BROKE DOWN 2 WEEKS AGAIN AMD I HAD IT TOWED TO THE DEALER - THEY TOLD ME I HAD TO PAY FOR A NEW BATTERY IN ORDER FOR THEM TO FIND OUT WHAT WAS WRONG WITH MY CAR $300 IT COST ME ( I JUST REPLACED THE BATTERY IN MY CAR 6 MONTHS AGO), BRIGHT CAR HOME AND CHECK ENGINE LIGHT WAS ON( I ASKED TO SPEAK WITH A MANAGER AT THIS POINT AND THE MANAGER IN CHARGE TOLD ME THAT THEY WOULD GET IT FIXED -$73 IT COST ME. ( I WAS CHARGED ONLY FOR THE PART-NO LABOR ) BRIGHT CAR HOME ON THURSDAY AND CAR WAS MAKING A NOISE SO I TEXTED THE MANAGER AND HE SAID IF IT WAS STILL SAFE TO DRIVE THEN DO SO AND BRING IT IN ON MONDAY. IT BROKE DOWN THAT SUNDAY AND WAS TOWED INTO DEALER. NOW THE ENGINE IS RUINED AND THEY EXPECT ME TO PAY FOR IT WHEN IT WAS THEIR NEGLECT THAT CAUSED THE ENGINE TO BLOW. IT WAS THE TIMING BUILT - WHEN THEY FINALLY REALIZED THAT IT WAS TOO LATE. I WAS NOT CHARGED FOR THE TIMING BELT EITHER. I TAKE MY CAR ONLY TO CHAPMAN FORD 9371 ROOSEVELT BLVD 19114
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186659March 13, 2019
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
IN THE PAST ONE YEAR EVERY TIME I REFUEL MY CAR WORKS WEIRD FOR A COUPLE OF MILES. WHILE I'M DRIVING AND STOPS AT INTERSECTIONS OR WHATEVER REASONS, IT FEELS LIKE THE ENGINE WANTS TO STOP (RPM DROPS TO/BELOW 500). AFTER A FEW MILES THE PROBLEM IS GONE UNTIL THE NEXT REFUELING. ALL SYSTEM IS NORMAL AS PER THE COMPUTER / DEALERSHIP DIAGNOSTICS, AND I COULDN'T FIGURE OUT WHAT IS THE REASON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175916February 9, 2019
POWER TRAIN
EVER SINCE I'VE HAD MY CAR THE TRANSMISSION FEELS LIKE ITS GOING OUT IT JERKS REALLY HARD WHEN YOU PRESS ON THE GAS TO TRY TO TAKE OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165985January 9, 2019
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
TAKATA RECALL MY VEHICLE HAS BEEN STALLING OUT SOON AFTER FUELING AND REQUIRING 3-5 MINUTES BEFORE BEING ABLE TO STAR THE VEHICLE. OFTEN TIMES AFTER FUELING THE VEHICLE DOES NOT START BACK UP RIGHT AWAY. IN THE LAST 4 MONTHS, I'VE BEEN SEEING THIS ISSUE PROGRESS EVEN AFTER SPEAKING WITH AND GETTING A DIAGNOSIS FROM THE FORD DEALERSHIP WHERE THE VEHICLE WAS PURCHASED. IN THE LAST 3 WEEKS. MY 2015 FORD FIESTA HAS STALLED OUT ON ME WHILE DRIVING 4 TIMES! I CAN LITERALLY BE DRIVING ON THE FREEWAY WHEN THE BATTERY AND ENGINE LIGHTS TURN ON AND MY VEHICLE AUTOMATICALLY SHUTS OFF. THIS WAS A PREVIOUS RECALL AN I HAVE NOT BEEN ABLE TO GET ANY SOLID RESPONSES AS TO WHETHER OR NOT MY VEHICLE STILL QUALIFIES FOR THIS RECALL. THIS ISSUE IS A SERIOUS SAFETY CONCERN AND THE FACT THAT FORD IS NOT GIVING SOLID ANSWERS AS TO WHETHER OR NOT THEY WILL FIX IT IS BEYOND ME. I STILL HAVE 2 YEARS LEFT ON MY WARRANTY AND THEY ARE STILL GIVING ME A HARD TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164352January 1, 2019
ENGINE, FUEL/PROPULSION SYSTEM
VEHICLE STALLS AT START UP AFTER GAS IS PUT IN CAR, ENGINE LIGHT IS ON AND STALLS WHEN STOPPED WHILE FOOT ON BREAK AND STALLS AT TIMES WHILE DRIVING ON BOTH SIDE ROADS AND HIGHWAYS. HAS HAPPENED A HANDFUL OF TIMES. ENGINE LIGHT TURNS OFF FOR A COUPLE DAYS THEN TURNS BACK ON AND STAYS FOR MONTHS AT A TIME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164033December 29, 2018
FUEL/PROPULSION SYSTEM
EVERY TIME I FILL UP AT THE GAS STATION, WHILE MY CAR IS AT AN IDLE ANY TIME WITHIN DRIVING A MILE THE IDLE DROPS LIKE THE ENGINE WANTS TO CUT OFF OR STALL. AFTER DRIVING A MILE IT SEEMS FINE AND NO OTHER PROBLEMS UNTIL THE NEXT FILL UP. THIS HAPPENS EVERY FILL UP. TRIED LEAVING THE GAS NOZZLE IN THE FILL HOLE FOR UP TO 10 SECONDS AND IT DOESN'T HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163355December 25, 2018
POWER TRAIN, UNKNOWN OR OTHER
6 SPPED TRANSMISSION FAILS TO START UP. I HAVE TO PLACE THE IGNITION BACK INTO THE KEY LOCATION ON DASH TO START CAR. ALSO, THERE ARE EXHAUST FUMES COMING INTO THE INTERIOR OF THE CAR WHEN I USE THE HEATER FAN,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161321December 14, 2018
UNKNOWN OR OTHER
TAKATA RECALL ON MONDAY, SEPTEMBER 17, 2018, MY HUSBAND AND I HAD OUR CAR TOWED TO FRIENDLY FORD. IT BROKE DOWN WHILE DRIVING 35 MILES AN HOUR. IT HAD LESS THAN 21,000 MILES ON IT. OUR SERVICE ADVISER SAID WOULD BE ABOUT FRIDAY OR SATURDAY OF THAT WEEK BEFORE WE COULD GET A DIAGNOSIS. HE INITIALLY TOLD US THAT THERE WAS NO MORE BUMPER TO BUMPER WARRANTY LEFT ON THE CAR (IT HAD EXPIRED ON JUNE OF 2018), BUT THAT IT PROBABLY WOULD BE COVERED WITH THE POWERTRAIN WARRANTY SO WE LEFT THE CAR AT FRIENDLY FORD. HE DETERMINED THAT THE ENGINE BELT JUMPED 45 DEGREES WHICH CAUSED IT TO GET CAUGHT IN THE PULLEY OF THE TIMING BELT AND THAT IT WAS NOT COVERED BY THE POWERTRAIN WARRANTY. I CALLED THE FORD CORPORATION AND WAS TOLD THAT IF IT WAS NOT COVERED BY A WARRANTY THAT THEY WOULD BE ABLE TO FURNISH A CUSTOMER SATISFACTION WARRANTY ESPECIALLY WITH SUCH A LOW MILEAGE ON THE CAR, BUT WHEN I CALLED BACK TO ASKED THEM ABOUT IT, I WAS TOLD THERE WAS NOTHING AVAILABLE. WHEN WE BOUGHT THE CAR IT ONLY HAD 10,093 MILES ON IT AND WE DIDN'T EVEN PUT 11,000 MILES ON IT BEFORE ALL OF THIS HAPPENED. AFTER WE HAD IT TOWED TO AUTO AIR AND MORE, THEY CHECKED IT OUT AND FOUND THAT SAME PROBLEM. WE WERE TOLD THAT THIS WAS THE THIRD FORD FIESTA THAT HAD HAD THE SAME PROBLEM BUT OURS WAS BY FAR THE WORST CASE. FRIENDLY FORD TOLD US THAT THEY DID NOT KNOW WHY THE TIMING JUMPED 45 DEGREES BUT THERE HAS TO BE AN REASON WHY IT JUMPED. A CAR WITH LESS THAN 21,000 MILES DOES NOT JUMP ON IT'S OWN WITHOUT SOME REASON FOR IT. IT HAPPENED REAL FAST TOO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156921December 7, 2018
SERVICE BRAKES, UNKNOWN OR OTHER
MULTIPLE ISSUES: THE AIR BLEND DOOR ACTUATOR FAILED AND IS A KNOWN PROBLEM ON ALL FIESTAS AND FORD REFUSES TO FIX WITHOUT CHARGING $800. IT FAILED AT 37,000 MILES, 1000 MILES OVER THE BUMPER TO BUMPER WARRANTY. ADDITIONALLY, THE SLIDE PINS ON THE BREAK CALIPERS FREEZE OFTEN AND NEED TO BE GREASED TWICE A YEAR IN ORDER TO PREVENT BREAKS BEING STUCK ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11149995November 7, 2018
UNKNOWN OR OTHER
THE DOOR LOCK ON THE REAR PASSENGER STOPPED WORKING WHILE I WAS DRIVING. THE DOOR AJAR LIGHT CAME ON ON MY DASH AND THE DOOR CAME OPEN WHILE DRIVING. I PULLED OVER TO THE SIDE OF THE ROAD TO CHECK THE DOOR. I TRIED REPEATEDLY TO CLOSE THE DOOR AND IT WOULD NOT LATCH OR STAY SHUT. I HAD TO RIG THE DOOR CLOSED BY TYING IT OFF INSIDE THE VEHICLE SO I COULD PROCEED HOME FROM WORK. I HAVE NOT BEEN ABLE TO DRIVE THE VEHICLE SINCE THEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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