Ford Fiesta Complaints (2013)

668 consumer complaints on file.

#11232757July 17, 2019
UNKNOWN OR OTHER
WHILE ACCELERATING AFTER A STOP LIGHT, THE TRANSMISSION STUTTERS VIOLENTLY BEFORE 'KICKING INTO GEAR' AND ACCELERATING LIKE EXPECTED. IT'S EVERYDAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232309July 16, 2019
POWER TRAIN
I HAVE HAD MY CAR FOR OVER 2 YEARS NOW AND IN THE TIME IT'S BEEN BUILT IT'S WORKING ON ITS SIXTH DPS6 CLUTCH REPLACEMENT ! AVERAGE FAILURE IS EVERY 20,000 MILES ! IT NOW HAS 96500 ON IT AND THE WARRANTY IS CLOSE TO EXPIRING AND FORD SHOWS NO INTEREST IN COVERAGE AFTER THE EXPIRATION OF SAID WARRANTY AT 100K MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232389July 16, 2019
POWER TRAIN
MANY DANGEROUS INSTANCES WHEN THE CAR WOULDN'T ACCELERATE, JERKS, LURCHES WHEN "ACCELERATING". HAD THE CAR IN FOR "REPAIRS" WELL OVER 10 TIMES AND IT IS NOT FIXED. I CANNOT AFFORD ANOTHER CAR AND THESE PROBLEMS HAVE BEEN GOING ON FOR YEARS. SHOULDN'T HAVE TO FEEL LIKE MY LIFE IS AT RISK EVERY TIME I AM DRIVING TO AND FROM WORK.. I HAVE TO MAKE DECISIONS WHEN DRIVING WITH THE CONSIDERATION THAT THE CAR MAY NOT ACCELERATE DUE TO KNOW TRANSMISSION ISSUES. MANY TIMES ON THE HIGHWAY WHEN IN A DANGEROUS SITUATION I COULD NOT ACCELERATE TO GET OUT OF THE SITUATION. LUCKY I HAVEN'T BEEN INJURED DUE TO THESE KNOWN FAULTY TRANSMISSIONS THAT EXECUTIVES AT FORD RELEASED ANYWAY. . WHEN TURNING, 99% OF THE TIME THERE IS NO ACCELERATION WHATSOEVER UNTIL THE CAR STRAIGHTENS OUT. LURCHING, LUNGING UNCONTROLLABLLY AND CONSTANTLY. VERY DANGEROUS WHEN PUTTING THE FOOT ON THE ACCELERATOR AND ALL THAT HAPPENS IS THE CAR REVS UP. LURCHING, LUNGING, BUMPING, GRINDING. FORDS EXPLANATION IS THAT IT IS A HYBRID AUTO/MANUAL TRANSMISSION AND PEOPLE THAT OWN THIS TYPE OF TRANSMISSION ARE NOT USED TO IT. NO. I HAVE OWNED MANY MANUAL TRANSMISSIONS. THE DESIGN IS FAULTY AND THEY SHOULD BE TAKE RESPONSIBILITY FOR PUTTING PROFITS OVER THE SAFETY OF THEIR CUSTOMERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232407July 16, 2019
POWER TRAIN
I HAVE HAD NOTHING BUT TRANSMISSION PROBLEMS WITH THIS CAR SINCE THE FIRST DAY I BOUGHT IT AND DROVE IT HOME. I AM PART OF THE LAW SUIT AGAINST FORD WITH THE TRANSMISSION CASE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232429July 16, 2019
POWER TRAIN
I'M GETTING U3003, AND JUST DRIVING LESS THEN 40 MILES PER HOUR MY CAR JUST SHUTTER-AN LOSE POWER HAVE TO PULL OFF SIDE OF ROAD. THEN WOULD SIT AWHILE TRY TO RESTART IT GIVE CHECK ENGINE LIGHT ON. I ALMOST GOT HIT ON THE ROAD ON CITY STREET IN MOTION. HAD BUY ANOTHER CAR IT SIT IN PARKING LOT NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232602July 16, 2019
ELECTRICAL SYSTEM, POWER TRAIN
TRANSMISSION IS JUNK AND THE RADIO DOESN'T WORK ANYMORE AND HAVE AN ELECTRICAL PROBLEMS WITH MY WINDOWS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231898July 15, 2019
STRUCTURE:BODY
SECOND DOOR LATCH BROKE IN LESS THAN TWO WEEKS APART FROM THE LAST DOOR LATCH FAILURE. SUBMITTED COMPLAINT NUMBER 11222994, ABOUT REAR PASSENGER DOOR LATCH FAILURE. TOOK THAT IN TO BE FIXED JULY 3RD. NOW MY FRONT PASSENGER DOOR IS BROKEN. HAVEN'T SEEN AN INVESTIGATION STARTED AND HAVE NOT BEEN REACHED TO ABOUT MY PREVIOUS COMPLAINT. I AM NOW WORRIED ABOUT MY CHILD AND AM SCARED EVERY TIME I PUT HER IN THE BACK SEAT I'M WONDERING WHEN WILL THIS DOOR BREAK? WHEN WILL FORD START AN INVESTIGATION AND GET THIS FIXED? PUT OUT ANOTHER RECALL! AND WHEN I CALL THE DEALERSHIP TO MAKE AN APPOINTMENT FOR THEM TO FIX MY VEHICLE THEY SAY THEY DON'T HAVE AN APPOINTMENT TIL THE BEGINNING OF AUGUST. THIS IS A SAFETY ISSUE AND NEEDS TO BE RESOLVED ASAP! I DON'T WANT TO WAIT THREE WEEKS FOR SOMETHING THAT SHOULD BE FIXED ASAP!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232068July 15, 2019
POWER TRAIN
MY TRANSMISSION IS SLIPPING HAD THE RECALL FIX ABOUT 2 YEARS AGO AND IT IS SLIPPING AGAIN AND IT IS DOING THIS WHEN I AM DRIVING IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231430July 12, 2019
UNKNOWN OR OTHER
BACK IN MAY, I GOT A CAR FROM ABILENE USED CAR SALES THAT I AM CURRENTLY LEASING FROM. AFTER A FEW WEEKS, THE PASSENGER DOOR LOCK BEGAN TO MALFUNCTION, IT WOULD TAKE MULTIPLE SLAMS TO KEEP THE DOOR CLOSED. AFTER A COUPLE MORE WEEKS, THE BACK RIGHT PASSENGER DOOR BEGAN DOING THE SAME THING. ANOTHER WEEK LATER, THE DRIVER'S DOOR WAS ALSO BEING DIFFICULT TO CLOSE. SO, WITHIN A MONTH, 3 OF THE 4 DOORS WOULD REQUIRE HARD SLAMMING TO CLOSE. SOMETIMES THEY WOULDN'T CLOSE AT ALL & BECAUSE OF THIS, I DO NOT FEEL SAFE DRIVING IN MY OWN VEHICLE. I WOULD LIKE FORD TO DO SOMETHING ABOUT THIS & HELP ME GET THIS FIXED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231484July 12, 2019
POWER TRAIN
I`VE HAD PROBLEM WITH THIS CAR SINCE PURCHASE CONCERNING THE TRANSMISSION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230964July 11, 2019
POWER TRAIN
DELAY IN ACCELERATING ESPECIALLY AT HIGHWAY SPEEDS. I CAN'T EVEN ATTEMPT TO PASS ON TWO-LANE ROADS BECAUSE I CAN'T TRUST THE CAR TO ACCELERATE. IN CRUISE CONTROL, SOMETIMES IT WON'T DECELERATE (ALTHOUGH IT RESPONDS TO BRAKING). THE TRANSMISSION IS NOW DEAD AND MUST BE REPLACED DESPITE THE CAR HAVING ONLY ~85K MILES. IT WAS SERVICED BY FORD UNDER THE POWER TRAIN RECALL A COUPLE YEARS AGO. I DON'T EXPECT ACTION ON THIS. I'M JUST FRUSTRATED TO HAVE TO SPEND $2K ON A 2013 CAR. I REFUSE TO LET FORD WORK ON MY CAR BECAUSE THEY HAVE NEVER FIXED IT. I TRUST MY MECHANIC MORE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231137July 11, 2019
POWER TRAIN
TRANSMISSION SHUDDERS, STALLS, ERACTIC STARTS, EXCESSIVE TRANSMISSION NOISE AND STALLS OUT WITH RPMS GOING TO OVER 5 WHILE THE CAR STALLS. WHEN STALL HAPPENS IT TAKES ABOUT 40 SECOND TO RE ENGAGE THEN THAT A HARD SHIFT. THIS CAR SHOULD HAVE A RECALL ON THE TRANSMISSION. ALSO THE DEALER AND FORD BOTH KNEW OF THIS PROBLEM AND NEITHER ADVISE ME OF IT . IF I HAD KNOW OF THIS PROBLEM I WOULD NOT HAVE PURCHASED THIS CAR. IN LESS THAN ONE YEAR FORD HAS REPLACED THE CLUTCH TWICE AND IT IS IN NEED OF A THRIRD REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229638July 5, 2019
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
TAKATA RECALL - ON TUESDAY 25TH OF JUNE, THECAR STARTED SLOWING DOWN AND ACTING A LITTLE WEIRD. NO MATTER HOW MUCH I GAVE IT GAS IT WENT INTO TURTLE MODE AND CUT OFF. I TOWED IT TO DARCARS FORD IN LAHNAM, MD. THE TWO WARRANTIES ON THE VEHICLE EXPIRED SO I BOUGHT EXTENDED WARRANTY. THE WARRANTY COMPANY IS TELLING ME THEY DON'T REPLACE CLUTCH BARREN- SHIFT FORK A- SHIFT FORK B AND SEAT BELT LIGHT WHICH IS ON. NOW I HAFT TO PAY 180.00 DOLLARS FOR A DIAGNOSTIC TEST AND IT STILL NEEDS ANOTHER TEST FOR THE SEAT BELT LIGHT. WHAT AM I TO DO IF FORD DOES NOT HELP WITH THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228818July 1, 2019
STRUCTURE:BODY
DRIVER SIDE DOOR LATCH WILL NOT CATCH AND FLIES OPEN. LUCKILY WHEN THE LATCH MALFUNCTIONED I WAS IN A PARKING LOT AND NOT DRIVING. I LEFT MY CAR IN MY WORK PARKING LOT IN THE AM AND CAME OUT OF WORK IN THE PM TO REALIZE THAT MY CAR DOOR DID NOT LATCH WHEN I SHUT IT AND NO LONGER LATCHES. TOOK TO LOCAL FORD DEALERSHIP (LANCE CUNNINGHAM FORD - KNOXVILLE TN) AND WAS TOLD IT WOULD BE 456.00 TO FIX. WHEN ASKED ABOUT THE RECALL FOR THE EXACT PROBLEM (SAFETY RECALL 15S16) I WAS TOLD THAT MY CAR DID NOT QUALIFY. THE CAR HAS 45,600 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228547June 30, 2019
STRUCTURE:BODY
MY 2013 FORD FIESTA DOORS HAVE BECOME UNLATCHED 4 TIMES. THE FIRST TIME WHILE I WAS DRIVING ON THE THE HIGHWAY, THE SECOND TIME WHILE I WAS DRIVING ON THE CITY STREET, THE THIRD TIME WHEN I MADE A RIGHT TURN ON THE CITY STREET AND THE 4TH TIME DRIVING HOME ON THE CITY STREET. I HAVE HAD TO ATTACH CORDS TO MY DOORS TO KEEP THEM CLOSED EACH TIME THEY HAVE SWUNG OPEN. I TOOK THE CAR TO GWINNETT PLACE FORD 3 TIMES BUT THE 4TH TIME I TOOK THE CAR TO ANGELA KRAUS FORD TO GET OUT OF THE VEHICLE. MY CHILDREN HAVE BEEN IN THIS VEHICLE WITH THE DOOR LATCH FAILING. INSTEAD OF FORD GETTING ME OUT THAT VEHICLE AND REPLACING IT WITH ANOTHER WITH THE SAME VALUE THEY INSTEAD TREATED ME TWICE AS IF I WAS A REGULAR CUSTOMER TRADING IN THE CAR AND I WAS ASKED TO PUT MONEY DOWN FOR ANOTHER VEHICLE AND ADD A CO-SIGNER, WHICH I DON'T HAVE SO I WAS DENIED ANOTHER VEHICLE. I PURCHASED THE CAR FROM US AUTO SALES AND THEY TOO ALLOWED ME TO DRIVE AWAY FROM THE LOT WITH CORDS HOLDING MY DOOR TOGETHER BECAUSE THEY COULDN'T APPROVE ME FOR ANOTHER CAR. I REFUSE TO PUT MY CHILDREN AND MYSELF BACK IN THAT DANGEROUS VEHICLE. I DON'T KNOW WHAT TO DO NOW, THE CAR IS JUST SITTING IN MY PARKING LOT WITH CORDS KEEPING THE DOOR CLOSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222994June 27, 2019
UNKNOWN OR OTHER
REAR PASSENGER DOOR WON'T LATCH. WHEN CAR IS IN LOCKED MODE, YOU CAN OPEN THE DOOR WITHOUT PULLING THE DOOR HANDLE. WHEN IN MOTION DOOR WILL SWING OPEN.*DT CONSUMER STATED BOTH LATCHES WERE REPLACED, REAR PASSENGER AS WELL AS THE PASSENGER DOOR LATCH. VIN IS INVALID.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222484June 25, 2019
POWER TRAIN
WHILE ON STREETS, TRANSMISSION NOISES LIKE ROCKS, CLICKING, AND JERKING OCCURS CONSTANTLY CONTRIBUTING TO FAILURE TO PROCEED SMOOTHLY FROM A STOP AND WHEN ATTEMPTING TO SLOW DOWN IN PREPARATION OF STOPPING. AT TIMES, THERE IS A SUDDEN SLIPPING WITH JERKING FORWARD, ESPECIALLY IF TRAFFIC AHEAD IS SUDDENLY SLOWING DRAMATICALLY. AT TIMES, WHILE SLOWING TO A FULL STOP, THE VEHICLE "JUMPS" FORWARD THEN STOPS. WHILE SLOWLY TURNING LEFT OR RIGHT OR A U-TURN, THE CAR DELIBERATELY BUCKS AND HESITATES BEFORE COMPLETING THE TURN. THESE CONDITIONS ARE A DAY TO DAY COMMON OCCURRENCE. SPEED OR THE LENGTH OF DISTANCE OR TIME IN USE DOES NOT CHANGE THE STATED CONDITIONS, SOUNDS, OR OCCURRENCES. IT HAS BECOME SCARY TO DRIVE, ESPECIALLY AFTER DRIVING AN HOUR OR MORE ON THE FREEWAY AND WHEN I EXIT THE FREEWAY, THE TRANSMISSION AND BRAKING CONDITIONS ARE SO MAGNIFIED THAT SLOWING AT THE END OF A RAMP TO STOP IS FORCEFUL. NOT NORMAL. I HAVE HAD THE BEGINNING OF THESE PROBLEMS SINCE I PURCHASED THIS VEHICLE 6/17/15. OF COURSE THE PROBLEMS, THE DETECTION OF NOISES AND SUDDEN UNUSUAL MOVEMENTS DID NOT OCCUR ALL AT ONCE. I TOOK MY VEHICLE TO KINGMAN'S FORD DEALER FOR ALL MAINTENANCE WHILE IN AZ AND TO A FORD DEALER IN CA. I ASKED THAT MY DESCRIPTION OF PROBLEMS I HEARD AND FELT BE WRITTEN IN THE REPORT OR COMPLAINT SECTION OF EVERY SERVICE REPAIR FORM BUT IT WAS NEVER DONE. ON 4/8/2016, FORD DEALER IN KINGMAN, AZ CALLED ME TO INFORM ME THAT THEY HAD JUST RECEIVED THE NECESSARY PARTS TO CORRECT ALL THE TRANSMISSION AND OPERATING CHARACTERISTICS I WAS EXPERIENCING AND GAVE ME A 2 PAGE POWERSHIFT 6-SPEED TRANSMISSION OPERATING CHARACTERISTICS FORM DATED 9/27/2012 AND IT CONTAINED THE "COMMON SOUNDS A DRIVER MAY NOTICE" REGARDING: DOUBLE CLICKING METAL SOUNDS, COAST DOWN WHINE, CLICKING WHEN ENGINE TURNED OFF, LOW SPEED GRINDING. DOCUMENTATION IS WITH FORD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222087June 24, 2019
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES), BUT THE FAILURE RECURRED. THE CONTACT STATED THAT WHEN THE DOORS WERE CLOSED, THEY DID NOT LATCH. THE CONTACT CALLED WALDORF FORD AT 301-234-7591 (LOCATED AT 2440 CRAIN HWY, WALDORF, MD 20601) AND WAS INFORMED TO CALL NHTSA. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222247June 24, 2019
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT CELLA FORD (3210 DOCTOR M.L.K. JR BLVD, NEW BERN, NC 28562, (252) 638-4011) REPAIRED THE VEHICLE PER AN UNKNOWN RECALL REGARDING THE DOOR LATCHES. IMMEDIATELY AFTER LEAVING THE DEALER, THE REAR PASSENGER DOOR LATCH FAILED AGAIN AND WAS REPLACED FOR FREE. OVER TIME, EACH OF THE DOOR LATCHES THAT WERE REPLACED PER THE RECALL ALSO FAILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220660June 17, 2019
POWER TRAIN
WHEN PREPARING TO STOP AT A RED LIGHT, THE CAR SUDDENLY SURGED FORWARD. I PULLED INTO A PARKING LOT AND AGAIN, WHEN TRYING TO STOP, THE CAR SURGED FORWARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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