Ford Fiesta Complaints (2016)

179 consumer complaints on file.

#11302428January 28, 2020
ENGINE, POWER TRAIN
WHEN ACCELERATING AFTER STOPPING MY 2016 FIESTA SE SHUDDERS QUITE HARD MOVING FROM 1ST TO 2ND GEAR AND THEN ALSO FROM 2ND TO 3RD. I'VE NOTICED THAT THE LENGTH OF TIME THE CAR SHUDDERS IS INCREASING. THE SHUDDER IS ACCOMPANIED BY A LOUD RATTLING SOUND LIKE IF YOU SHOOK A BUNCH OF SCREWS IN A METAL CONTAINER. SOMETIMES LOSS OF POWER AND HIGH RPM'S OCCUR. I WILL TAKE IT BACK IN AND THIS WILL BE THE 4TH TIME. THE FORD DEALERSHIP TELLS ME THAT THE SHUDDER DOESN'T HARM THE TRANSMISSION. I DON 'T BELIEVE THAT. CAN'T EVEN SELL THE CAR (I TRIED) BECAUSE THIS CAR'S RESALE VALUE IS ZERO. NEXT I'M THINKING OF PURSUING A LEMON LAW RESOLUTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302253January 27, 2020
WHEELS
TPS LIGHT STAYS ON. AIR LOSE IN FRONT DRIVER TIRE AND BACK DRIVER SIDE TIRE. I HAVE TO PUT AIR IN BOTH TIRES EVERY DAY. ABOUT 15 LBS OF AIR IN THE FRONT DRIVER TIRE AND ABOUT 8 LBS OF AIR IN THE BACK DRIVER SIDE TIRE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300897January 21, 2020
POWER TRAIN
TRANSMISSION HESITATES, DOESN'T ALWAYS MOVE FROM GEAR TO GEAR AND OFTEN MAKES STRANGE NOISES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299719January 16, 2020
SUSPENSION
REAR PASSENGER STRUT SNAPPED ON 5 HOUR HIGHWAY DRIVE. WHEN LIFTED AT THE GARAGE IT WAS DISCOVERED THAT WOOD SCREWS WERE USED TO SECURE THE STRUT BRACKETS INSTEAD OF BOLTS. ONE OF THE SCREWS HAD ALREADY FALLEN OUT OF THE STRUT THAT HAD SNAPPED AND ON THE REAR DRIVERS SIDE, ONE OF THE WOOD SCREWS USED WAS LOOSE AND HALF WAY OUT. THE TYPE OF SCREWS USED WERE WRONG BECAUSE THERE WAS NOTHING TO TIGHTEN THEM OR HOLD THEM IN PLACE SECURELY AS A BOLT WITH A NUT WOULD AND THEY TURNED AND LOOSENED AS VEHICLE WAS DRIVEN. 2016 PURCHASED FROM A DEALERSHIP ON 9/7/2019 WITH 30K MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291799December 28, 2019
UNKNOWN OR OTHER
TRANSMISSION RECALLS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288286December 10, 2019
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, UNKNOWN OR OTHER
WE TRIED TURNING THE CAR ON. THE LIGHTS STARTED BLINKING RAPIDLY THE. IT SAID THE TRACTION CONTROL WAS OFF. EVEN THOUGH WE DID NOT TURN IT OFF. WE JUMP STARTED THE CAR AND IT WENT ON BUT ONLY FOR THE DASHBOARD TO SAY 'TRANSMISSION MALFUNCTION SERVICE NOW'. WHEN DRIVING ON THE STREET AND FREEWAY TO THE NEXT EXIT. IT FELT AND SOUND LIKE THE ENGINE IS REVVING THE ENTIRE TIME NO MATTER WHAT SPEED. THE RPM IS RUNNING HIGH GOING STRAIGHT PAST 3
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280939November 18, 2019
ELECTRICAL SYSTEM
THE HORN DOES NOT WORK. I NEVER TESTED THE HORN WHEN I TOOK THE CAR FOR A TEST DRIVE, AND ONLY DISCOVERED THIS FACT 2 WEEKS AFTER DRIVING THE VEHICLE.. THE DEALER CLAIMS THEY DID A THOROUGH SAFETY CHECK WHICH IS NOT THE CASE. I SIGNED THE 'SOLD AS IS' WAIVER SO I DON'T HAVE MUCH RECOURSE HERE, BUT THE DEALER SHOULD BE HELD ACCOUNTABLE FOR SELLING A VEHICLE THAT DOES NOT MEET THE BASIC SAFETY STANDARDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279923November 13, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
OVER THE SUMMER 2019, PASSENGER LEFT SIDE DOOR DID NOT LATCH. CHILD LOCK WAS ON. UPON DISCOVERY OF DEFECT, IT WAS TAKEN TO FORD TO REPAIR. ON NOVEMBER 12, 2019, DRIVER'S SIDE DOOR DID NOT WANT TO LATCH. WENT TO CHECK ON THE CAR NEXT DAY, AND THE DOOR LATCHES WITHOUT PROBLEMS MORE THAN ONCE. FILING A COMPLAINT BECAUSE IT HAS HAPPENED TWICE IN THE SAME YEAR WITH DIFFERENT CAR DOORS. WILL TAKE TO FORD AGAIN ON NOVEMBER 15TH TO HAVE IT LOOKED AT TO MAKE SURE THERE ARE NO ADDITIONAL PROBLEMS WITH THE CAR. BOTH TIMES THE VEHICLE WAS STATIONARY WHEN THIS OCCURRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279695November 12, 2019
POWER TRAIN
TRANSMISSION NOISE JUST BEFORE THE #3 SHIFT RATHER IT UP A UPSHIFT OR DOWNSHIFT. THE VEHICLE HAS A FAULTY CLUTCH AND THE SLAVE CYLINDER IS NOISY. THE #3 SHIFT NOISE MAY BE FAULTY SHIFT SYNCHRONIZER OR A DAMAGED SHIFT FORK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277391October 31, 2019
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2016 FORD FIESTA. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR WAS ILLUMINATED. THE CONTACT NOTICED THAT EVERY TIME FUEL WAS PLACED IN THE TANK, THE VEHICLE SHUDDERED. ALSO, WHILE THE VEHICLE WAS STATIONARY, IT STALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE VACUUM FUEL LINE WAS UNABLE TO BLEED UP THE FUEL TANK VACUUM. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 88,298.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267091October 8, 2019
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2016 FORD FIESTA. THE CONTACT STATED THAT THE ACTUATORS REPEATEDLY FAILED ON THE VEHICLE. IN ADDITION, THE AIR COMPRESSORS MALFUNCTIONED, WHICH CAUSED THE VEHICLE TO SHUT OFF WITHOUT WARNING. FURTHERMORE, THE VEHICLE LEAKED OIL FROM THE TRANSMISSION. THE CONTACT TOOK THE VEHICLE TO RUSSELL AND SMITH FORD (3440 S LOOP W, HOUSTON, TX 77025, (713) 230-8368) WHERE IT WAS SERVICED MULTIPLE TIMES FOR THE FAILURES UNDER WARRANTY. ON ONE OCCASION, WHILE THE VEHICLE WAS STOPPED AT A RED LIGHT, IT SHUT OFF WITHOUT WARNING. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE, BUT THE ENGINE BEGAN TO SCREECH. UPON DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE CONTINUE TO SCREECH AND STALLED. THE VEHICLE WAS TOWED TO RANDALL REED'S PLANET FORD (19000 EASTEX FWY, HUMBLE, TX 77338, (866) 844-5995) WHERE THE VEHICLE WAS REPAIRED FOR THE AIR COMPRESSOR AND NUMEROUS OTHER FAILURES; HOWEVER, THE FAILURES CONTINUED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241596August 4, 2019
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
WHEN I REFUEL IT TAKES SEVERAL TRIES TO GET VEHICLE RESTARTED AND NEED TO PUMP ACCELERATOR TO KEEP IT FROM DYING. THE SMELL OF GAS IS BAD. COME TO A RED LIGHT STALLS AND HARD TO RESTART. AIR BAG LIGHT ON DASH AND NEVER GOES OUT. RPM SURGE AND CAR WILL LUNGE, VERY SCARY. JUST STARTED A LOUD CLICKING/THUMPING NOISE, FOUND OUT COULD BE ACTUATOR. AC WILL STOP BLOWING COOL AND BEGIN AGAIN. REPAIR SHOP CAN'T FIGURE OUT WHY. FOR A NEW CAR HAS MANY ISSUES FOR BEING OUT FOR SUCH A SHORT TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241086August 1, 2019
ENGINE
ENGINE FLUID LEAK ..ADD ON DURING REPAIRS FOUND VEHICLE LEAKING OIL HITTING EXHAUST SYSTEM. VALVE COVER GASKET FOUND LEAKING. REPLACE VALUE COVER GASKET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241087August 1, 2019
SUSPENSION
NOISE FROM RIGHT FRONT STRUT AREA. VERIFY NOISE FROM OUTSIDE STRUT FOUND TO BE LEAKING PASS SIDE STRUT LEAKING. REPLACE STRUT AND HARDWARE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11235271July 27, 2019
POWER TRAIN, VEHICLE SPEED CONTROL
FORD DEALERSHIP "FIXED" THE TRANSMISSION ON 7-24-19 EXCEPT IT'S NOT FIXED. AT A STOP WHEN PRESSING THE GAS THE CAR WON'T MOVE THEN SUDDENLY LAUNCH FORWARD RANDOMLY. IT ALSO STILL LOSES ALL ENGINE POWER WHILE DRIVING DOWN THE ROAD. THESE WERE THE SAME SYMPTOMS AS BEFORE THE "FIX". THIS ISSUE HAS CAUSED A MINOR ACCIDENT AS WELL. WE GOT LIGHTLY REAR ENDED WHEN A LIGHT TURNED GREEN, WE STARTED MOVING FORWARD AND AT ABOUT 7-10MPH WE LOST ALL POWER AND THE PERSON BEHIND US COULDN'T STOP QUICK ENOUGH. DAMAGE WAS MINOR, JUST SOME CHIPPED PAINT BUT IT COULD HAVE BEEN MUCH WORSE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11234773July 25, 2019
POWER TRAIN
VEHICLE HAS RANDOM SUDDEN LOSS OF ACCELERATION WHILE IN MOTION, LURCHES AHEAD RANDOMLY, SHUDDERS AND SHAKES WHEN CHANGING GEARS, CAUSING LOSS OF CONTROL IN VARIOUS MOVING SITUATIONS. THIS HAPPENS REGULARLY IN ALL DRIVING CONDITIONS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11234912July 25, 2019
SERVICE BRAKES, POWER TRAIN, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2016 FORD FIESTA. WHILE DEPRESSING THE BRAKE PEDAL, THE VEHICLE CONTINUED TO LUNGE FORWARD WITHOUT WARNING. AT TIMES, WHILE APPLYING PRESSURE TO THE ACCELERATOR PEDAL, THE VEHICLE WOULD STALL AND THEN SLOWLY PICK UP SPEED. THERE WERE NO WARNING INDICATORS ILLUMINATED DURING THE FAILURES. THE CONTACT ALSO STATED THAT THE VEHICLE SHIFTED INTO NEUTRAL WHILE IN DRIVE, WHICH CAUSED THE VEHICLE TO OVERHEAT WITHOUT WARNING. THE VEHICLE WAS TAKEN TO GALPIN FORD (1000 SANDRETTO DR, PRESCOTT, AZ 86305, (877) 826-2935) WHERE IT WAS DIAGNOSED WITH A FAULTY TRANSMISSION. SINCE OWNING THE VEHICLE, THE CONTACT HAD THE TRANSMISSION CONTROL MODULE REPLACED TWICE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND PROVIDED THE REPAIR COST. THE FAILURE MILEAGE WAS 39,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234469July 24, 2019
POWER TRAIN, VEHICLE SPEED CONTROL
SINCE WEEK 1 THE CAR (WHEN AT A STOP AND IN GEAR) IF YOU PRESSED THE ACCELERATOR AT ANY LEVEL THE CAR WOULD DO NOTHING THEN AFTER ROUGHLY 3-6 SECONDS IT WOULD RANDOMLY LAUNCH FORWARD. IT WOULD ALSO SEEMINGLY GO INTO NEUTRAL ON THE HIGHWAY WHICH LED TO A COMPLETE LOSS OF ENGINE POWER. THIS ALSO HAPPENS WHEN ON A NORMAL ROAD AT ANY SPEED AND IS COMPLETELY RANDOM AND ONE TIME AT A RED LIGHT WE BEGAN TO ACCELERATE THEN POWER SUDDENLY CUT OUT AND WE GOT REAR ENDED LIGHTLY. I TOLD PETER'S FORD IN NASHUA NH DURING OUR 1ST 3 OIL CHANGES ABOUT THE ISSUE AND WAS TOLD IMPLICITLY THAT IT WAS COMPLETELY NORMAL AND I SHOULDN'T WORRY ABOUT IT AS IT WILL JUST GO AWAY ON ITS OWN. ESSENTIALLY I WAS BRUSHED OFF DESPITE 3 COMPLAINTS THAT NEVER LED TO THE DEALER CHECKING THE CAR. THESE ISSUES HAVE BEEN CONSTANT SINCE WE BOUGHT THE CAR BRAND NEW IN 2016.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11234317July 23, 2019
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
CAR STALLS, DOESN'T PICK UP SPEED, HESITATES TO START, ENGINE LIGHT IS ON BECAUSE THE GAS VALVE NEEDS TO BE REPLACED. GAS WARNING COMES ON WHEN HALF FULL. GAS SMELL THROUGHOUT CAR. HAS A LOAD HUMMING SOUND WHEN DRIVING OR IDLED. JUMPS WHEN ACCELERATE. I HAVE TAKEN MY CAR TO A DEALERSHIP IN SAINT LOUIS (RELOCATED RECENTLY) AND THEY WON'T TOUCH IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233755July 22, 2019
ENGINE, POWER TRAIN
AT 2600 MILES MY TRANSMISSION WENT AND WAS FIXED BY FORD, BUT THE CAR IS SO NOISY NOW AND THE FLOOR BOARDS VIBRATE, I AM AFRAID TO DRIVE THIS CAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Fiesta