Ford Fiesta Complaints (2015)

259 consumer complaints on file.

#11352468September 1, 2020
STRUCTURE:BODY, SUSPENSION
TL* THE CONTACT OWNS A 2015 FORD FIESTA. THE CONTACT STATED THAT AS HE WAS MAKING A LEFT TURN AND HE WAS REAR ENDED. THE LEFT REAR QUARTER PANEL WAS HIT AND THE VEHICLE TURNED SIDEWAYS. AS A RESULT, THE REAR AXEL WAS BENT AND THE LEFT REAR WHEEL WAS ANGLED INWARD. THE VEHICLE HAD TO BE TOWED TO A DEALER BODY SHOP FOR GREEN CHEVROLET, INC. 8017 KNOXVILLE AVE, PEORIA, IL 61615 (888) 701-3462. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE DEALER DIAGNOSED ISSUE AS A DAMAGED AND BENT AXLE AND WANTED TO REPLACE IT WITH A USED AXLE. THE VEHICLE WAS STILL BEING REPAIRED WITH ANOTHER USED AXEL AT THIS TIME. THE MANUFACTURER HAD NOT BEEN CALLED YET. THE FAILURE MILEAGE WAS 69,800.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11350342August 19, 2020
AIR BAGS, FUEL/PROPULSION SYSTEM, POWER TRAIN
THE TRANSMISSION GOES INTO NUTURAL WHILE DRIVING CREATING A LOSS OF POWER WHILE IN MOTION. THE AIR BAGS WILL NOT DEPLOY AND THE LIGHT INDICATOE IS TURNED ON ON THE DASH DISPLAY. GAS MILLEAGE HAS GREATLY DECREASED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348815August 12, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2015 FORD FIESTA. THE CONTACT STATED THAT THE VEHICLE HESITATED WHILE DRIVING AT VARIOUS SPEEDS WHILE DEPRESSING THE ACCELERATOR PEDAL. THE CONTACT STATED THAT THE TRANSMISSION WARNING LIGHT WAS ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO ANDERSON FORD OF ST. JOSEPH (2207 N BELT HWY, ST JOSEPH, MO 64506) WHERE THE CONTACT WAS INFORMED THAT THE TRANSMISSION WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 64,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341584July 27, 2020
SERVICE BRAKES, ENGINE, POWER TRAIN
THE RESIVOUR CAP, SIEZED UP FIRST TIME I WAS TRYING TO ADD COOLANT. IT TOOK ALONG TIME GET IT OFF! LITTERLY HAD TO BREAK CAP INTO PIECES. AND WITH OEM PART CAP. FROM THE FORD DEALERSHIP REPLACED IT? IN NOW IT'S, OVERHEATS AND NO VISIBLE COOLANT LEAK. AND THIS HAS BEEN GOING ON FOR SEVERAL MONTHS.. THE MOTOR MAKES A CLACKING SOUNDS. THE 1.0 TURBOCHARGE 3-CYL TURBO IS NOT WORKING PROPERLY. PLUS IT'S ENGINE BAY FUSE BOX SAYS ENGINE FAN IS 60 AMPS IN RECENTLY I NOTICED IT HAS HAD A 40 GAGE AMP. THANK THAT THE UNDER THE HOOD ENGINE FAN. WASN'T PERFORM AT THE RECOMMENDED FUSE.. IT ALSO AT START UP AND SITTING STILL AT MOTOR BOG'S DOWN LIKE IT'S ABOUT TO CUT OFF. KNOW THE OVERHEAT PROUBLEM'S. IF I'M SITTING STILL IN NEUTRAL AND I TURN THE AC ON FULL-BLAST IT STAYS AT 4 BARS WHICH IS NORMAL FOR AS LONG AS I WANT AND IT DOESN'T OVER HEAT ? BUT, SOON AS I PUT IT IN 1ST GEAR AND TRY TO DRIVE IT WILL OVERHEAT, NOT EVEN GOING 10FT AND I HAVE TO TURN OFF THE AC AND PUT IT ON THE HEAT. FULL BLAST! WITHIN A FEW MINUTES IT SLOWLY GOES DOWN. BUT KNOW THAT IT'S JULY IF IT'S ANYTHING OVER 90 DEGREES OUTSIDE I HAVE TO TURN HEAT ON FULL BLAST BEFORE MAKING IT 1-BLOCK OR IT OVERHEATS. IN I HAVE KEPT A CLOSE WATCH ON THE COOLANT LEVEL, AND I HAVE WATCHED YOUTUBE VIDEOS AND ETC? TRYING TO FIGURE OUT WHAT'S WRONG. IN ALL MY PARTS STORE LOCATION DON'T HAVE ANY THING FOR MY YEAR MAKE MODEL NOTHING. I GOT THIS CAR FROM A DEALERSHIP A YEAR AGO OF THE MONTH JULY. IN IT GETS REGULAR OIL CHANGES, BUT I'M LOST TRYING TO FIGURE OUT WHAT IS WRONG, AND WHAT TO DO ABOUT IT AND OTHERS I KNOW OF HAVE HAD SAME PROUBLEM WITH THERE'S .. AND I HAVE TO HAVE HEAT ON FULL HOT ON 1-2 LEVEL IN 70 DEGREE WEATHER, AND IF I GET ONTO THE INTERSTATE AND GO TO 55-70 MPH I TURN HEAT LEVEL TO 4 FULL BLAST AND IT WILL STILL GO UP TO 1 BAR AWAY FROM IT TELLING ME THAT ENGINE IS OVERHEATED. & AT 2500 RPMS IT OVERHEATS! SMH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327427June 5, 2020
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2015 FORD FIESTA. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR AN OIL CHANGE AND THE TECHNICIAN DIAGNOSED AN OIL LEAK IN THE EXHAUST. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE CONTACT CALLED KEITH HAWTHORNE FORD LOCATED AT 617 N MAIN ST, BELMONT, NC 28012, AND INFORMED TO SCHEDULE AND APPOINTMENT TO HAVE THE VEHICLE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323608May 7, 2020
AIR BAGS
I WAS RECENTLY IN A CAR ACCIDENT WHERE THE STEERING WHEEL AIR BAG WAS ACTIVATED AND METAL FRAGMENTS CAME THROUGH THE AIR BAG AN CUT MY HEAD OPEN. MY ACCIDENT WAS HEAD ON IMPACT WITH A STATIONARY DWELLING. ALL WINDOWS WERE FULLY INTACT UPON AND AFTER IMPACT. UPON RETRIEVING MY ITEMS FROM MY VEHICLE I TOOK NOTICE TO ALL THESE METAL FRAGMENTS IN THE VEHICLE.*DT *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11322906April 30, 2020
STRUCTURE:BODY
I DISCOVERED AFTER ACCESSING MY LEFT REAR PASSENGER DOOR THE OTHER DAY AND ATTEMPTING TO SHUT IT, THAT THE LEFT REAR PASSENGER DOOR LATCH APPEARS TO HAVE FAILED, PREVENTING MY VEHICLE'S DOOR FROM LATCHING SHUT. I CURRENTLY HAVE TO KEEP IT CLOSED BY USING THE LEFT REAR PASSENGER SEATBELT THROUGH THE HANDLE OF THE DOOR, OTHERWISE THE DOOR WOULD SWING FREELY WHILE DRIVING. THE VEHICLE DOES NOT LOCK NOW, AND THE OPEN DOOR INDICATOR LIGHT REMAINS OPEN DUE TO THE FAILED LATCH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322403April 27, 2020
POWER TRAIN, ENGINE
TL* THE CONTACT OWNS A 2015 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD STALL AS THE SERVICE ENGINE WARNING LIGHT FLASHED. THE MANUFACTURER SENT OUT A NOTIFICATION TO HAVE THE VEHICLE SERVICED UNDER A CUSTOMER SATISFACTION WARRANTY. THE VEHICLE WAS TAKEN TO KARL FLAMMER FORD (41975 US HWY 19 N, TARPON SPRINGS, FL 34689) WHERE HE WAS THEN INFORMED THAT THEY COULD NOT REPAIR THE VEHICLE UNTIL THEY RECEIVED A CERTAIN PART TO REPAIR THE TRANSMISSION. WHILE AT THE DEALER, THE CONTACT STATED THAT THE TRANSMISSION CONTROL MODULE WAS UPDATED ; DESPITE THE UPDATE, THE FAILURE PERSISTED. THE CONTACT WAS INFORMED BY THE DEALER THAT HE WOULD BE NOTIFIED OF WHEN THE PART BECAME AVAILABLE. THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE AND CONFIRMED THE INFORMATION PROVIDED BY THE DEALER. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 161,000. *DT *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319540March 27, 2020
STRUCTURE:BODY
THE LATCH TO OPEN THE CAR FROM THE DRIVERS DOOR BROKE FROM OPENING. THE MATERIAL DOES NOT DO WELL WITH THE HEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317584March 11, 2020
SERVICE BRAKES, STEERING
I HAVE A 2015 FIESTA THAT HAS 811 MILES ON IT. THE VIN # [XXX]. I BOUGHT FOR MY DAUGHTER AND SHE HAS HAD THREE ACCIDENTS. SHE HAS NOT DRIVEN THE LAST 1 YEARS, AS THE HIDE ORIGINAL MESSAGE POLICE SAID IT WAS HER FAULT, ALTHOUGH SHE SAID THAT THE CAR JUST MOVED FORWARD! AT THAT TIME WE DID NOT HAVE ANY IDEA THAT THE FIESTA HAD ANY PROBLEMS. SHE ALSO HAS NOT BEEN ABLE TO WORK BECAUSE THIS WENT AGAINST HER RECORD. I HAVE HAD THE CAR IN MY GARAGE, AND HIRE SOMEONE ABOUT EVERY SIX MONTH TO COME AND SERVICE THIS CAR. MAY I ASK THAT YOU CONSIDER REFUNDING TO ME THE PRICE I PAID AND YOU CAN THEN HAVE THIS CAR BACK. THANKING YOU IN ADVANCE FOR ANY CONSIDERATION. KIND REGARDS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11316277March 5, 2020
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
WHEN YOU PUT GAS IN IT DON'T WANT TO START BACK . AND FOR NO ODD REASON IF YOU SLOW DOWN THE LIGHTS ON INSIDE FLICKERS AND SHUTS CAR COMPLETELY OFF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11312162February 28, 2020
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
OCCASIONALLY WHILE DRIVING AND STOPPED AT STOP SIGNALS THE CAR SHUTS OFF. THE CAR ALSO OCCASIONALLY SHUTS OFF WHEN SLOWING DOWN. THE CAR ALWAYS SHUTS OFF SHORTLY AFTER FUELING, THIS MAY OCCUR BETWEEN 1-4 TIMES AFTER FUELING. THERE HAS ALSO BEEN OIL SLOWLY ACCUMULATING AROUND THE ENGINE BLOCK NEAR THE TOP OF THE BLOCK NEAR THE VALVE COVER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307018February 4, 2020
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
EVERY TIME GAS IS FILL (AND VEHICLE IS OFF), ONCE DONE PUMPING GAS, THE VEHICLE WILL NOT WANT TO START RIGHT AWAY, IT WILL TURN OFF WHILE DRIVING. THIS ONLY OCCURS LITERATELY AFTER PUMPING GAS. 1/30/20 WAS THE LAST TIME IT WAS FILLED WITH GASOLINE. BUT EVERY WEEK GAS IS PUMPED IT ALWAYS HAPPENS. THIS STARTED WHEN MILEAGE WAS ABOUT 20,000.00 I BELIEVE, I IMMEDIATELY CALLED AND WAS INFORMED TO CALL A TOLL. I ALSO SPOKE TO THE SALESPERSON AND INFORMED HIM. I WAS INFORMED THEN TO CHANGE GAS TYPE. ALSO BEEN TAKING THE VEHICLE FOR SAME PLACE (FORD) FOR OIL CHANGES, ALL THE SUDDEN THERE IS AN OIL LEAK AS WELL. UNSURE HOW, WHEN EXACTLY IT HAPPENED. IT'F VERY MINOR, BUT INTERESTING BEING THAT THE VEHICLE IS NOT THAT OLD. ON ANOTHER NOTE JUST TO INFORM, THE SUSPENSION OR SOMETHING LIKE THAT NEEDED TO BE COMPLETELY REPLACE DUE TO BEING FACTORY DEFECTED. AT THE TIME, VEHICLE WAS STILL UNDER WARRANTY. FOR BOTH ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306338January 31, 2020
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, VEHICLE SPEED CONTROL
I WAS DRIVING MY CAR ONE NIGHT AND IN THE MIST OF DRIVING , IT WAS JERKING REALLY BAD AND THE ACCELERATION WAS GOING IN AND OUT . THE CAR CAME TO A COMPLETE STOP AND EVEN THOUGH IT WAS ON AND RUNNING IT WOULDN'T MOVE AS IF IT WAS STUCK , LUCKILY BEFORE SOMEONE HIT ME BEHIND IT JUMPED BACK INTO TO GEAR AND STARTED TO MOVE A LITTLE UNTIL IT STARTED TO JERK AGAIN. I DIDN'T GO ANYWHERE BUT 2 MINS DOWN THE STREET AND BACK HOME. ONCE I GOT HOME AND WAS READY TO LEAVE AGAIN IT WOULDN'T START ANYMORE AND NOW I NO LONGER HAVE A CAR AND I HAVEN'T EVEN HAD IT LONG. I TOOK THE CAR TO FORD AND IT WAS STATED THAT IT'S A RECALL ON SOMETHING TO DO DUE WITH MY TRANSMISSION AND ON THE PAPER THE SAME EXACT THINGS THAT I WAS EXPERIENCING WAS ON THE RECALL POSSIBLE SYMPTOMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301535January 24, 2020
STEERING, UNKNOWN OR OTHER
REPLACING IGNITION SWITCH ON 2015 FORD FIESTA 23 JAN 2020 AND WAS NOTIFIED BY THE FORD SERVICE MANAGER AT FAIRWAY FORD IN EVANS, GA, THAT THE STEERING WHEEL LOCKING SYSTEM WAS NOT INSTALLED ON VEHICLE. THIS ALSO DID NOT LOCK GEAR SHIFTER. WE ARE NOW HAVING TO HAVE IT INSTALLED AND PAYING TO HAVE IT INSTALLED. LUCKY THE VEHICLE WAS NOT IN ANY ACCIDENTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301604January 24, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2015 FORD FIESTA. THE CONTACT STATED THAT THERE WAS A SHUDDER IN THE TRANSMISSION. THE CONTACT RECEIVED A FIELD SERVICE ACTION AND HAD THE VEHICLE REPAIRED AT ALLAN VIGIL FORD (6790 MT ZION BLVD, MORROW, GA 30260). THE CONTACT STATED THAT AFTER THE REPAIR, THE TRANSMISSION WARNING LIGHT ILLUMINATED AND RETURNED THE VEHICLE TO THE DEALER. THE CONTACT WAS PROVIDED AN ESTIMATE OF $2,800 TO HAVE THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOTIFIED AND A CASE WAS FILED WITH THE MANUFACTURER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 197,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289646December 17, 2019
ENGINE, UNKNOWN OR OTHER
MY CAR LIKES TO DECELERATE WHEN MY FOOT IS ON THE GAS. SOMETIMES IT WILL STOP WHILE I AM DRIVING IT ON THE ROAD I HAVE REPEATEDLY TAKEN IT IN TO THE DEALERSHIP WHERE I PURCHASED MY VEHICLE. THEY KEEP SAYING NOTHING IS WRONG. I KNOW FOR A FACT THAT A CAR SHOULD NEVER STOP UNLESS YOUR FOOT IS ON THE BRAKE. ALSO MY CHECK ENGINE LIGHT IS ALWAYS ON AND THE DEALERSHIP WHERE I PURCHASED MY CAR HAS TURNED IT OFF FOR ME AND IT WILL JUST TURN BACK ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288042December 9, 2019
ENGINE
I WAS DRIVING ON INTERSTATE 95 AT 70 MILES PER HOUR WHEN MY VEHICLE JUST TURNED OFF. I WAS DRIVING DURING NORMAL CONDITIONS, ON 12/09/2019 IN FLORIDA. ALL OF THE DASH LIGHTS REMAINED ON AND THE VEHICLE GAVE NO INDICATIONS THAT THE ENGINE WAS GOING TO CUT OFF. I HAD JUST HAD MY BATTERY TESTED A FEW DAYS PRIOR AND IT WAS IN GOOD WORKING ORDER. I WAS ABLE TO SAFELY PULL MY VEHICLE TO THE SIDE OF THE INTERSTATE THIS TIME AND THE VEHICLE STARTED AGAIN WHEN I TRIED. IT STALLED A SECOND TIME BEFORE I WAS ABLE TO MERGE BACK INTO TRAFFIC. IT RESTARTED AGAIN AND I WAS ABLE TO MAKE IT TO MY DESTINATION. I HAVE LOOKED AT THE RECALL LISTS FOR FORD AND THE 2014-2015 FORD FIESTA IS ON THE LIST WITH THE ISSUE MY VEHICLE EXPERIENCED BUT MY VIN IS NOT INCLUDED IN THAT RECALL. WILL THERE BE A RECALL ON MY VIN? THE CURRENT RECALL DEALS WITH THE FUEL PUMP STALLING THE VEHICLE. THE RECALL NUMBER RELATING TO THE FUEL PUMP PLATING IS 14S30. NHTSA CAMPAIGN NUMBER IS 15V005000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282270November 25, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2015 FORD FIESTA. WHILE OPERATING THE VEHICLE AND DEPRESSING THE CLUTCH PEDAL, THE ENGINE WOULD SOMETIMES SUDDENLY SHUT OFF. THE FAILURE ALSO OCCURRED WHILE THE ENGINE WAS IDLING. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED. THE LOCAL DEALER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282113November 25, 2019
AIR BAGS
STEERING WHEEL AIRBAG DID NOT DEPLOYED BUT THE AIRBAG UNDER STEERING WHEEL DEPLOY
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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