Ford Fiesta Complaints (2011)

730 consumer complaints on file.

#11244159August 15, 2019
UNKNOWN OR OTHER
WHEN ACCELERATING, THE TRANSMISSION HAS STALLED AND LURCHED SINCE PURCHASING THE VEHICLE. I HAVE TAKEN MY CAR TO MULTIPLE DEALERSHIPS NUMEROUS TIMES (SOMETIMES REPAIRS WERE MADE BUT THE PROBLEM WAS NOT FIXED, AND MANY TIMES I WAS TOLD THE STALLING, RATTLING, AND LURCHING WAS NORMAL). I DO NOT FEEL THE VEHICLE IS SAFE TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243136August 11, 2019
POWER TRAIN
I FIRMLY BELIEVE MY VEHICLE WAS MEANT TO BE INCLUDED IN THE DUAL CLUTCH TRANSMISSION RECALL BUT MY VIN NUMBER WAS NEVER INCLUDED IN RECALL SEARCHES. HOWEVER, I HAD BEEN HAVING SLIGHT ISSUES WITH IT FOR A WHILE, LIKE IT SEEMING TO SLIP GEARS OR EVEN 'CATCH' AT TIMES. I HAD TAKEN IT TO THE DEALERSHIP WHERE I BOUGHT IT AND TOLD THEM WHAT I THOUGHT IT COULD BE. I'M A SMALLER FEMALE, AND THE MAN I SAID IT TO LAUGHED AND TOLD ME THAT WAS HIS JOB AND NOT MINE AND THAT I DIDN'T NEED TO WORRY ABOUT IT. FINALLY IN MAY OF LAST YEAR, I WAS DRIVING ON THE INTERSTATE (IN A STRAIGHT STRETCH ABOUT TO GET OFF AN EXIT) AND OUT OF NOWHERE MY CAR BASICALLY STARTED STALLING OUT, AND JERKING AND KICKING BACK. GETTING IT BACK HOME WAS A NIGHTMARE, DUE TO IT HAVING SUCH TROUBLE GOING UPHILL OR EVEN TAKING OFF FROM A STOP. AFTER THAT HAPPENED, I CALLED THE DEALERSHIP WHERE I HAD PURCHASED IT AND TOLD THEM WHAT HAPPENED. THEY AGAIN SAID MY CAR WAS NOT PART OF THAT RECALL. I CALLED THE CORPORATE OFFICE, I'VE DONE EVERYTHING I CAN THINK OF. THAT CAR HAS SAT IN ONE SPOT FOR OVER A YEAR, I STILL MAKE MY MONTHLY PAYMENTS. I EVEN GOT ONE OF THOSE CODE READERS AND RAN IT ON MY CAR, AND SURE ENOUGH IT SAID WHAT I'VE BEEN SAYING ALL ALONG. I HAD TO QUIT A GOOD PAYING JOB AND START WORKING AT A NEARBY GAS STATION BECAUSE I HAVE NO WAY TO GET TO A JOB FURTHER AWAY, LET ALONE ENOUGH TO PAY FOR A TOW OR REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242999August 10, 2019
POWER TRAIN
THE TRANSMISSION SHUDDERED AND DELAYED PROPULSION SINCE I BOUGHT THE CAR IN 2011-12. TOOK IT TO DEALERS NUMEROUS TIMES FOR "UPDATES" AND LISTENED TO A VARIETY OF EXCUSES AS TO WHY THE SHUDDERING-- BUT THEY NEVER FIXED THE PROBLEM. EVENTUALLY, LAST MONTH A DAY AFTER MY ENGINE LIGHT CAME ON AND WARNED OF TRANSMISSION PROBLEMS, THE FIESTA STOPPED PROPELLING MY CAR NUMEROUS TIMES ON THE WAY HOME. AFTER STOPPING ALONG THE HIGHWAY FOR A COUPLE MINUTES, THE CAR WOULD MOVE FORWARD AGAIN. MY CAR NOW SEATS IN MY GARAGE, UNDRIVEABLE WITH AN APPARENTLY FAILED TRANSMISSION. SERVICE CENTER THAT JUST EXAMINED THE PROBLEM QUOTED ME $4,400 TO INSTALL NEW TRANSMISSION!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242828August 9, 2019
POWER TRAIN
MY VEHICLE SHIFTED OUT OF GEAR IN A DANGEROUS AREA ON THE HIGHWAY AND I WAS NEARLY HIT BY ANOTHER VEHICLE AS MY CAR SLOWED. I HAD TO PULL OFF THE SIDE OF THE ROAD WHERE I RESTARTED THE CAR ONLY FOR IT TO ENGAGE "LIMP MODE" WHICH WASN'T ENOUGH POWER TO GET ME OFF THE HIGHWAY SAFELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242527August 8, 2019
STRUCTURE:BODY
I TOOK THE VEHICLE IN TO A DEALERSHIP SEVERAL YEARS AGO TO ADDRESS THE FAULTY DOOR LATCH ASSEMBLY (PASSENGER-SIDE REAR) AS PER THE RECALL ON THIS VEHICLE. I WAS TOLD THAT THIS WAS DUE TO A DESIGN FLAW IN THE ASSEMBLY (BASICALLY USING A CHEAP PART THAT EASILY BREAKS). LAST YEAR, I HAD ANOTHER DOOR LATCH ASSEMBLY (DRIVER-SIDE REAR) FAIL AFTER HAVING ALL FOUR OF THEM SUPPOSEDLY REPLACED. I ONCE AGAIN TOOK IT TO THE DEALER WHO CHARGED SEVERAL HUNDRED DOLLARS AS IT WAS OUTSIDE OF THE 1 YEAR WARRANTY WINDOW. THE DEALER AND FORD BOTH TOLD ME I WAS OUT OF LUCK AND IT WAS MY PROBLEM. JUST LAST NIGHT I HAD ANOTHER ASSEMBLY FAIL, THIS TIME THE DRIVER-SIDE FRONT. I REFUSE TO PAY ANY MONEY TO THEM AS THESE THINGS ARE CLEARLY FAULTY AND A SAFETY HAZARD, BUT THEY REFUSE TO ADDRESS THE ISSUE PROPERLY. I WOULD LIKE TO KNOW WHAT RECOURSE I HAVE TO FORCE THEM TO FIX THIS SAFETY ISSUE PROPERLY ONCE AND FOR ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242689August 8, 2019
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
THE ENGINE MALFUNCTION SERVICE LIGHT CAME ON AND THE SORRY BOTTLE POSITION SENSOR KEEPS ON SAYING IT'S SPELT FAULTY, BUT WHEN I REPLACED THE THROTTLE BODY AND REPLACED THE GAS PEDAL IT WAS STILL HAVING ISSUES, AND NOW I'M BARELY GETTING TO AND FROM WORK ANYMORE OR ANYWHERE ELSE, EVEN DOWN THE STREET BECAUSE IT CONTINUES TO PUT ITSELF IN SAFE MODE. SO I AM OUT FOR A THOUGHT OF BODY AND A GAS PEDAL, AND IT'S STILL NOT FIXED THE ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242242August 7, 2019
POWER TRAIN
TL* THE CONTACT OWNED A 2011 FORD FIESTA. WHILE DRIVING 35 MPH, THE VEHICLE JERKED, HESITATED, AND STALLED. ALL THE INSTRUMENT CLUSTER WARNING INDICATORS WERE ILLUMINATED ON THE INSTRUMENT PANEL. ALSO, THE "BRAKE NOT PUSHED" MESSAGE WAS DISPLAYED. THE VEHICLE WAS TAKEN TO NORTH EAST FORD (182 ROUTE 44 EAST, MILLERTON, NY 12546, (518) 789-4477) WHERE IT WAS DIAGNOSED THAT THE DUAL CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT NO LONGER OWNED THE VEHICLE AND SOLD IT FOR PARTS. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242308August 7, 2019
POWER TRAIN, VEHICLE SPEED CONTROL
CAR WILL STOP ACCELERATING OR MOVING IN THE MIDDLE OF DRIVING AND COMPLETELY LOCK UP. I AM UNABLE TO GO FORWARD OR IN REVERSE WHEN THIS HAPPENS. HOWEVER THE CAR WILL STILL REV JUST NOT MOVE. THIS IS SO DANGEROUS AND HAS HAPPENED IN INTERSECTIONS AS WELL AS ON THE FREEWAY. I'VE HAD CAR LOOKED AT MULTIPLE TIMES AND HAVE HAD TO TOW OFF SIDE OF FREEWAY DUE TO IT NOT MOVING!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240226July 29, 2019
POWER TRAIN
THE CAR HAS HAD SEVERAL TRANSMISSION ISSUES, WITHOUT WARNING - THE CAR WOULD IDLE BY ITSELF WHEN I WAS PARKED OR AT A STOP SIGN. WHEN DRIVING THE CAR WOULD SPEED UP WITHOUT STEPPING DOWN ON THE GAS. IN RECENT REVIEWS IT LOOKS LIKE THE 2011 FORD FIESTAS HAS DEFECTED TRANSMISSIONS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11235217July 27, 2019
POWER TRAIN, VEHICLE SPEED CONTROL, SUSPENSION
TAKARA RECALL I'VE OWNED THIS DEATH TRAP SINCE 2012 AND HAS HAD THE DUAL TRANSMISSION REPLACED AT LEAST TWICE.. IT HAS ALWAYS JERKED AND STALLED OUT ON ME WHILE TRAVELING THROUGH INTERSECTIONS, PULLING OFF FROM STOP SIGNS/RED LIGHTS, AND WHILE DRIVING UP HILLS. IT'S EMBARRASSING, BUT MOST OF ALL UNSAFE FOR ME, MY CHILDREN, AND OTHER DRIVERS.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11234749July 25, 2019
POWER TRAIN, SUSPENSION, UNKNOWN OR OTHER
AT 232 MILES WE STARTED TAKING THIS CAR BACK TO THE DEALER FOR TRANSMISSION PROBLEMS, AND WERE TOLD THEY HAD NO CLUE WHAT WAS GOING ON, BEFORE 60,000 MILES THEY REPLACED THE TRANSMISSION OR DID SOFTWARE UPDATES NUMEROUS TIMES, ALSO AFTER 60,000 IT CONTINUED. IN ADDITION THE FRAME AND AXELS HAVE HAD SEVERAL ISSUES WHEN THE CAR HAS NEVER BEEN IN ACCIDENT. I WAS TOLD BY A FORD MECHANIC THE TRANSMISSION CAUSED THAT DUE TO THE SEVERE SHAKING CAUSED BY THE TRANSMISSION ISSUES. IN ADDITION THE AIR CONDITIONING HAD ISSUES OVER AND OVER AND THE ELECTRICAL SYSTEM ALSO HAD ISSUES AFTER RECALLS FOR SOMETHING TO DUE WITH THE BATTERY HARNESS, MY LIGHTS WENT OUT, MY RADIO STOPPED WORKING, MY AIR CONDITIONING SYSTEM AND MANY OTHER ODD ELECTRICAL THINGS HAPPENED AT THIS POINT THIS CAR SITS IN MY DRIVEWAY AND IS UNABLE TO BE DRIVEN BECAUSE OF SAFETY ISSUES, WHILE I WAIT AND HOPE THAT FORD IS FORCED TO DO A BUY BACK. I PURCHASED THIS CAR FOR MY DAUGHTER WHEN SHE WENT OFF TO COLLEGE IN THE HOPES SHE WOULD HAVE A SAFE RELIABLE CAR, IT HAS BEEN ANYTHING BUT THAT, SO MANY PROBLEMS OVER THE YEARS BUT UNABLE TO FINANCIALLY TO PURCHASE ANOTHER AND FORCED TO SPEND MONEY ON REPAIRS TO KEEP THIS ONE RUNNING. I AM SO UPSET THAT THEY KNEW BEFORE THEY EVER PUT THIS CAR ON THE ROAD THAT IT WAS UNSAFE JUST SO THEY COULD MAKE MONEY AT THE RISK THEY WERE PUTTING PEOPLE IN, THERE WERE SEVERAL TIMES MY DAUGHTERS CAR WOULD SHAKE STUTTER AND SLOW DOWN THAT SHE HAD TO PULL OFF THE ROAD TO AVOID CAUSING AN ACCIDENT.. I HAVE ALL OF THE WORK BILLS DO YOU WANT THOSE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234820July 25, 2019
AIR BAGS, UNKNOWN OR OTHER
I PURCHASED THIS CAR AS A PRIVATE SALE FOR $4,000 DOLLARS, I HAD THE CAR LESS THAN A YEAR AND SUDDENLY THE CAR STOPPED ON THE HIGHWAY. COME TO FIND OUT THE TRANSMISSION IS NO GOOD. DOING SOME PRIOR RESEARCH BEFORE THERE WAS A RECALL ON THE 2011 FORD FOCUS AND FIESTAS ABOUT THE TRANSMISSION BEING NO GOOD. PRIOR BEFORE THE CAR STOPPED WORKING ALL TOGETHER I WAS DEALING WITH A LOT OF HESITATION THE CAR SHUTTING OFF IN SLOW DOWN TRAFFIC AND BUCKING. I ALSO DID CAR FAX AND FOUND OUT THAT THERE WAS INDEED A RECALL FOR THE TRANSMISSION. ALSO FINDING OUT RECENTLY THAT THE LATCHES FOR THE DOOR WAS RECALLED AND AS WELL AS THE AIR BAGS THAT HASN'T BEEN FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234540July 24, 2019
ENGINE, POWER TRAIN
I PURCHASED MY 2011 FORD FIESTA BASICALLY WHEN IT FIRST CAME OUT, BRAND NEW.BUT, JUST PRIOR TO THE 10,000 MILE MARK I STARTED EXPERIENCING SEVERE TRANSMISSION PROBLEMS, SHUDDERING, STALLING OUT, AND EVENTUALLY OVERALL FAILURE. ALL OF THESE FAILING HAPPENED EITHER UPON TAKING OFF OR DURING TRANSIT. I'VE HAD THE CAR LURCH AND ALMOST HIT ANOTHER CAR IN TRAFFIC AS WELL AS FAIL WHILE DRIVING DURING RUSH OUR TRAFFIC; PREDOMINANTLY ON CITY STREETS BUT ALSO OCCASIONALLY ON THE HIGHWAY AT LOWER SHIFTS. THE ISSUE HAS BEEN "FIXED" AND "ASSESSED" MORE TIMES THAN I BELIEVE AND CAR PROBLEM SHOULD BE WITHOUT BEING RESOLVED. EVERY TIME I WOULD DISCUSS WHY IT CONTINUES THE CUSTOMER SERVICE REPRESENTATIVE WOULD ALWAYS SAY "THAT'S JUST HOW THEY WORK" OR SOME OTHER NONCHALANT VERBAGE TO SHRUG OFF THE PERSISTING PROBLEM THAT I'M PAYING FOR. THIS CONTINUED TROUBLE LEAVES ME WITH ALMOST NO TRUST IN MY VEHICLE AND HAS COST ME MORE MONEY THAN I WOULD CARE TO ADMIT TO. I BELIEVE FORD OWES ME EITHER A LIFETIME WARRANTY ON MY FAULTY VEHICLE OR A BRAND NEW REPLACEMENT FOR THE TIME AND FINANCIAL DAMAGES I HAVE INCURRED DUE TO THEIR THOUGHTLESS/ CARELESS PRACTICES AS WELL AS THE DESTRUCTION OF MY PEACE OF MIND. ATTACHED IS A PDF OF MY FULL VEHICLE SERVICE HISTORY THROUGH CAVALIER FORD FROM 2011-2019 AS WELL AS PEP BOYS WHICH ALSO INCLUDES EVIDENCE OF ATTEMPTED FRAUD IN RELATION TO THE STATE OF MY REAR BREAKS AND SHOCKS IN THE LAST YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234561July 24, 2019
POWER TRAIN
DUE TO A TRANSMISSION DESIGN FLAW, THE CAR WILL SHUDDER WHEN THE GEARS SHIFT FROM LOW TO HIGH. THE CAR WAS DIAGNOSED AT TUTTLE-CLICK FORD IN IRVINE, CA. AND FRITTS FORD IN RIVERSIDE, CA. ON 9/20/14, 12/26/2014, 2/15/16, 3/10/16, 5/28/16, AND 6/23/16. THE TRANSMISSION OF THE CAR CONTINUES TO SHUDDER DURING MOTION ON CITY STREETS AND HIGHWAYS. I HAVE A COPY OF EACH INVOICE FOR SUPPORTING DOCUMENTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234564July 24, 2019
POWER TRAIN
DUE TO A TRANSMISSION DESIGN FLAW, THE CAR WILL SHUDDER WHEN THE GEARS SHIFT FROM LOW TO HIGH. THE CAR WAS DIAGNOSED AT TUTTLE CLICK FORD IN IRVINE, CA. ON 12/11/2014 AND 4/14/15. THE TRANSMISSION OF THE CAR CONTINUES TO SHUDDER DURING MOTION ON CITY STREETS AND HIGHWAYS. I HAVE A COPY OF EACH INVOICE FOR SUPPORTING DOCUMENTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234573July 24, 2019
ELECTRICAL SYSTEM, POWER TRAIN
SINCE I BOUGHT THIS CAR USED, I HAVE HAD NOTHING BUT ISSUES THAT ARE SEEMINGLY RELATED TO FORD'S DPS6 TRANSMISSION AND ELECTRICAL WIRING. MY GEARS SLIP OUT OF PLACE AND MY CAR DOESN'T SEEM TO WANT TO ACCELERATE OR SLOW DOWN PROPERLY. MY HORN AND FRONT WINDOWS DON'T WORK AND WE'VE TRIED SWITCHING FUSES AND CHECKING THE DOOR WIRING. IN RELATION TO THE TRANSMISSION, I WAS ON WESTBOUND I4 OUTSIDE OF DOWNTOWN ORLANDO AROUND 2:00 4/24/19 (MY BIRTHDAY) AND MY CAR ACCELERATED FORWARD AS I BRAKED, WHICH MADE ME HIT THE CAR IN FRONT OF ME. THERE WERE NO CODES, NO LIGHTS, NO WARNINGS ON MY CAR AND IT'S UNDER 100,000 MILES. I WAS AS A RESULT FAULTED FOR MY ACCIDENT WHICH SKYROCKETED MY INSURANCE. WE SPENT MONEY FIXING THE DAMAGE FROM THE ACCIDENT, NOT REALIZING THAT FORD HAS BEEN LYING ABOUT THEIR TRANSMISSION. I BOUGHT THIS CAR USED AND HAVE HAD IT FOR LESS THAN A YEAR AND, THE PERSON WHO HAD IT BEFORE ME DROVE IT AS A WORK CAR. I ATTEMPTED TO BRING MY CAR IN ON 7/19, AS I FOUND AN ARTICLE FROM DETROIT FREE PRESS ABOUT THIS PROBLEM SAYING FORD DEALERSHIPS WOULD BE ABLE TO ATTEND TO THE ISSUE. I CALLED THREE DEALERSHIPS AND ONE HUNG UP ON ME AND THE OTHER TWO SAID THAT THEY COULDN'T HELP ME. I DO NOT FEEL DRIVING SAFE IN MY CAR AT THIS POINT AS FORD IS DODGING THE ISSUE AT HAND. I AM A 21 YEAR OLD SUPPORTING HERSELF AND I CANNOT AFFORD TO FIX ANYMORE ISSUES THAT HAPPEN BECAUSE OF THIS INSANELY UNBELIEVABLE ERROR FROM FORD.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11233071July 18, 2019
SEAT BELTS
SEAT BELT WILL NOT RETRACT . VEHICLE IS PARKED AND ON CITY STREETS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232648July 17, 2019
UNKNOWN OR OTHER
THE CAR SPONTANEOUSLY STARTED ON FIRE WHILE DRIVING ON AN INTERSTATE HIGHWAY. SMOKE AND SMALL FLAMES STARTED UNDER THE HOOD ON THE PASSENGER SIDE OF VEHICLE. WITHIN MINUTES OF STOPPING, THE CAR WENT UP IN FLAMES. MY GRAND DAUGHTER WAS DRIVING..SHE AND HER PASSENGER WERE NOT HURT LUCKILY. WE BOUGHT THIS CAR USED AND THERE WAS NO RECALL FROM FORD ALTHOUGH WE DID RESEARCH AFTER THE FIRE AND THEY DID HAVE PROBLEMS WITH FIRES. OUR INSURANCE DID AN INVESTIGATION BUT THE CAR WAS BURNED SO BADLY THEY WERE UNABLE TO FIND THE ORIGIN.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11232688July 17, 2019
POWER TRAIN
OVER THE LAST SEVERAL YEARS, SOON AFTER PURCHASING FROM A DEALER, MY 2011 FORD FIESTA WILL NOT GAIN SPEED AS IT SHOULD WHEN DRIVING IN TOWN. WILL SHUDDER WHEN GOING UP SMALL INCLINES. HAVE HAD TRANSMISSION/CLUTCH REPLACED 2X BY FORD. AND HAD TO FIGHT FOR THE LAST REPLACEMENT IN JANUARY 2018. NOW CAR IS NO LONGER UNDER WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232868July 17, 2019
UNKNOWN OR OTHER
DUAL-CLUTCH TRANSMISSION - CAR HAS BEEN REPAIRED 5 TIMES FOR 2 DIFFERENT TRANSMISSION FAILURES. THE TRANSMISSION PROBLEMS DO NOT CURRENTLY TRIGGER COMPUTER DIAGNOSTICS FOR REPAIRS; WHICH MAY IMPLY THAT THE LAST REPAIR WAS DESIGNED BETTER TO MASK THE TRIGGERING OF THE COMPUTER DIAGNOSTICS. THE PROBLEM REMAINS THAT THE CAR HAS A DELAY IN ACCELERATION WITH THE GAS PEDAL FULLY DEPRESSED AND THEN ONCE ENGAGED, JUMPS FORWARD. THE DELAY AT TRAFFIC LIGHTS, STOP SIGNS AND HIGHWAY RAMPS PUTS THE CAR IN DANGER OF BEING REAR ENDED OR T-BONED ONCE THE CAR WANDERS INTO THE INTERSECTION WITHOUT ACCELERATION POWER. THE ABRUPT ENGAGEMENT OF ACCELERATION PUTS THE CAR AT RISK OF LOSING CONTROL. ADDITIONAL PROBLEMS IN THE PAST HAVE INCLUDED THE CAR REVVING AT A HIGH RPM AS IF THE CAR COULD NOT SHIFT TO THE NEXT GEAR. PLEASE NOTE THE DATE BELOW WAS THE LATEST DATE, BUT THE CAR HAS HAD THE PROBLEM SINCE PURCHASE; THEREFORE THE MILES ON THE NEXT PAGE REFLECT THE FIRST INCIDENT, AND THE DATE REFLECTS THE LAST DATE I DROVE THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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